Question about cisco unified callconnector for mscrm

Hi
I've successfully installed software on both workstation and MSCRM server, and it works well.
However, when I use "click to call" in MSCRM, a blank window keep poping up with message "The webpage you are viewing is trying to close the window. Do you want to close the window?"
My question is how to let IE close the window without the confirmation window.
I found some people use following Javascript to close the IE window.
              <script language=javascript>
                  function CloseWindow()
                    window.open('','_self','');
                    window.close();
              </script>
However, if anyone can let me know where is the place to add this code into, I would appreciate
Thanks
Eric

Hi!
No, it does not work with CUCM, it works with express only. Please refer to the data sheet below:
"Cisco Unified CallConnector for Microsoft Windows, especially designed for the small and medium-sized business (SMB) or branch-office user, is supported by Cisco Unified Communications Manager Express 4.0 and later."
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps7274/ps7067/product_data_sheet0900aecd8053c8ad.html
Hope this helps!
Regards,
Teresa.
If it helps, please rate :)

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Simple Question - Cisco Unified CallConnector for Microsoft Windows

Can anyone tell me if Unified Call Connector works with UCM or just Express? This is something we would be interested in if it could work with our current setup.
Will rate Post.
Thanks.

Hi!
No, it does not work with CUCM, it works with express only. Please refer to the data sheet below:
"Cisco Unified CallConnector for Microsoft Windows, especially designed for the small and medium-sized business (SMB) or branch-office user, is supported by Cisco Unified Communications Manager Express 4.0 and later."
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps7274/ps7067/product_data_sheet0900aecd8053c8ad.html
Hope this helps!
Regards,
Teresa.
If it helps, please rate :)

Cisco Unified Callconnector Operator for CME

Hi,
There is not much information on Cisco unified Callconnector Operator from Cisco, there is no user guide on Operator nor any configuration document.
I want to know if it support integration with LDAP and if it supports the SIP phone? Also, like to know how to configure it.
Thanks,
HM

Hi Marcel,
I would have a look at this good Ask the Expert Q&A;
https://supportforums.cisco.com/thread/2158575
And this note;
"the CallConnector solutions is available in two sets of SKUs -- the Smart CallConnector family for the UC540, UC560 and the Unified CallConnector family for the CME/ISR and UC520."
But don't miss this note as well;
End-of-Sale and End-of-Life Announcement for the Cisco Smart CallConnector
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps10865/end_of_life_notice_c51-729016.html
Cheers!
Rob
"Your life is worth much more than gold."
- Bob Marley

Cisco Unified CallConnector alternative

Hello,
I have read that Cisco Unified CallConnector is End of Life announced. Does anybody know any product that can help us to integrate Microsoft CRM Dynamics with Cisco Unified Contact Center Express?
Thank you very much!

Hi Gergely,
Thank you for your Reply. I am now looking into using salesforce product for this. As you mentioned, their product use the SOAP API. I am currently finding out the cost and support details from the company.
Thank you

Question about lead in music for podcasting.

Question about lead in music for podcasting.
I listen to many other podcasts and there are those which play lead in music with bit of music inside their podcast. The music are songs we all know and enjoy. I have notice that they only play short small clips of these songs and are not royalty free songs.
My Question would be is there a limit of time which you can play any song with out paying for it and use it in a podcast legally.
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Legally you cannot use copyright music without written permission or a licence from a recognized authority, no matter how short the clip. Many people do this and get away with it (and for full tracks too) and it's debatable how much notice anyone is likely to take, or whether they would be bothered about a short clip. But the legal position is, it's not legal.

Question about the Filter type for the trace provide "Microsoft-Windows-Kernel-File"

Hello all,
I have moved this question from the Windows
Server General Forum accorfing to the suggestion from Mr. Justin Gu
I have a question about the Filter function for the trace provider "Microsoft-Windows-Kernel-File".
I can find the Filter function with the following operation.
Mr. Justin Gu wrote:
> You create a Data Collector Set for the trace provider "Microsoft-Windows-Kernel-File" and finish completely, then you > can right click it and select Properties.
In the Properties dialog box, click Filter and
then select ‘Edit…’. You will be> able
to see the Filter type and Filter data in the Filter dialog box.
What
Kind of Filter can
I use in this Filter dialog box?
And, how can I set to exclude the some kind of datas?
Could you give me your suggestion?
Thank you.

What
Kind of Filter can
I use in this Filter dialog box?
And, how can I set to exclude the some kind of datas?
Could you give me your suggestion?
Thank you.
I'm looking for the same information.

Question in Cisco Unified Meeting Place 8.5 with Webex integration

Greetings,
Let us say that I have the following requirements for fresh installation:
UCS C210-M2
CUWL-Pro for users (700 users)
CUCM 8.6
Cisco unified Meeting Place 8.5
My concern is about Meeting place; one of the requirments is to order Meeting Place 8.5 for local (on-premises) audio conferencing, and use Cisco Webex (cloud) for Web & Video conferencing.
I have the following questions:
- What part numbers should be ordered for meeting place and Webex?
- CUWL-Pro comes with Webex ports included, can use those ports?
Thanks in advance..

Hi Anand,
For MP 8.5 new setup, you don't need a web server. Web server is an optional component only when you are upgrading the system from earlier MP releases.
If you are installing Webex node, it needs to be on a seperate MCS server (however, this is an optional component).
Application server and Express Media Server require only one UCS server if this is single node deployment.
Hardware requirements for application server and Webex node can be found in the following documents:
http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Release_8.5_--_Hardware_Requirements#Application_Server_Requirements
http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Release_8.5_--_Hardware_Requirements#Cisco_WebEx_Node_Requirements
The complete information about MP 8.5 requirements:
http://docwiki.cisco.com/wiki/Category:Planning_for_Cisco_Unified_MeetingPlace_Release_8.5
HTH,
Natasa

Basic questions about CISCO IOS

Hi everybody, Jack here,
I have some basic questions about the Cisco IOS, could someone help me addressing some of them please? Any feedback would be greatly appreciated.
Basically, I have two IP addresses assigned by our Cable ISP. From what I understood you can configure a Cisco router for multiple IP addresses using the IOS, thereby allowing someone like myself to take advantage of having multiple IP addresses. This may seem unnecessary to some, but I've always wanted to put the 2nd IP address to use, since after all, I've been paying for it.
I was just wondering if someone could confirm that what I'm hoping to accomplish is indeed within the capability of the Cisco IOS (i.e. Fully utilize my 2 IP addresses). As well, if someone could kindly suggest a decent CISCO router for online gaming home use that would be super awesome!
Thank you all so much for reading through the wall of text:)
Jack

Jack
Certainly using multiple IP addresses is in the capability of Cisco IOS routers. How they can be used depends on the relationship of the IP addresses. I am assuming that we are talking about IP addresses assigned for the user to use and that the IP address for the ISP connection is not one of these that we are talking about.
If both of the IP addresses that you have been assigned are within the same subnet then you would assign one of the addresses to the router interface to establish IP communication between the router and the ISP and to enable Internet connectivity for the devices inside your network that will use the router as their gateway to the Internet. The other address that is assigned can be used for address translation and in particular for static address translation which would make one of your devices inside to be reachable for connections initiated from the Internet (if that is something that you might want to do).
If the addresses that are assigned to you are in different subnets then you could assign one address to the outside router interface and assign the other address to the router inside interface. Or you could use the second address for address translation.
I do not have much expertise with online gaming, but I would think that either the Cisco 881 router or the 890 router might be appropriate for you. If 100 Mb connection is sufficient then probably the 881 would be the one to look at. If you need Gig connection then look at the 890.
HTH
Rick

Some question about Cisco Prime Infrastructure

Dear all
I have some question about using Cisco prime Infrastructure:
- Can I show how many user access to one Access Point (AP) ?
- If I can. What is display information of user ? etc Ip address, MAC, username access, name of device (notebook, tablet, phone ..)
- How many time do Cisco Prime Infrastructure refesh user informantion .?
Please help me and send picture about it if you can.
Thank you so much.

Hi,
I don't have the Prime Infrastructure to post you image, but you can simply find all the answers you want on the config guide:
http://www.cisco.com/en/US/docs/wireless/prime_infrastructure/1.2/configuration/guide/clientmgmt.html#wp1232242
1- You can surely find how many clients associated to a specific AP.
- Informaiton of the client usually includes username, SSID, ip address, mac address, RSSI, device vendor...etc. I don't think it contains the device type (ipad or iphone both appear as apple vendor. it does not destinguish between this and that.
3- The time of the refreshment is configurable. You need to configure the corresponding background task for the poll period. (this is also metnioned in the link above).
HTH
Amjad
Rating useful replies is more useful than saying "Thank you"

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Also how do most people pay for these classes? They are pretty steep and my company doesnt pay for stuff like this for me. Im paying totally out of my own pocket. Also why is the online class the same amount as the instructor lead class? Its not like im in a room at some building that Oracle has to lease for use or something.

RedDeuce wrote:
Im working on finishing up my OCP in a few months.What Certificate exactly are you working towards?
Also how do most people pay for these classes? They are pretty steep and my company doesnt pay for stuff like this for me. Im paying totally out of my own pocket.Then talk to your employer again or maybe look for other jobs that support your plan better.
Also why is the online class the same amount as the instructor lead class? Its not like im in a room at some building that Oracle has to lease for use or something.They know that you might save on expenses for travel and hotel etc.

Question about source system copy for BW

Dear all,
I have a quick question about copying a source system for BW.
We have two clients in the source ERP:
100 Customizing
200 Testing
Our BW is only linked to client 200, so when we now delete client 200 and make a copy from 100 to 200, are we then still able to restore the source system connection so that our extraction will work, or will it fail, as in client 100 I have no BW related (except the cross-client-objects like datasource) information, that can be used for a possible restore of this connection.
What is the procedure in this case?
Thanks,
Andreas

Unfortunately, you will lose your source connection and need to create a new one in R/3. You can use the same source system name in BW, but check the source system connection after the copy (SM59). Also, I would "Restore" the source system (in BW, right-click on Source system in RSA1, and click "Restore") to insure the datasources get replicated from R/3 to BW.
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Curious, if 100 is just for customizing, is there any data in it? Are you just creating a new blank client 200?

Some question about Toshiab reocvery disk for Satellite P300-133

Hello guys ,
I got some questions about unpleasant recovery surprises :
*1)* I just made recovery DVD using Toshiba Recovery Disk Creator and it initially asked for 2 DVDs - but when the first one was done it didn`t require a second blanc DVD . Is it possible all system files of Windows Vista to be written on 1 DVD ?
*2)* Could I reinstall Windows Vista using the HDD Recovery option ( by pressing F8 ) without using recovery DVD ?
*3)* Which HDD partitions`ll be formatted ( just system C: or both C: and E: ) using HDD recovery ?
*4)* What is recovery DVD - Image of the hard drives or Vista installation files ?
Its pretty bad idea not to include OS on DVD when I have paid for it.
Thanks for all the problems to Toshiba :(

1. I think the recovery disk creator means 2 CDs. I have a Portege M700 with Windows Vista and one DVD too. I recovered it and after this I have a clean Vista installation with all drivers and tools from Toshiba. Nothing is missing.
2. Yes, you can reinstall Vista using the HDD Recovery option when you press F8 at startup. You dont need the recovery DVD but you should create one when your HDD get some errors or something else. If you need a new Recovery DVD, you have pay for one.
3. The complete HDD and partitions will be formatted, so backup your data first on a DVD, external HDD, USB stick or something else.
After the reinstallation you have the factory settings.
4. The recovery DVD is an image of the HDD about the factory settings. If you make a recovery, there are all drivers and tools already installed. Of course on the disk are the installations files of Vista, but you can only use this DVD on your Satellite P300. The disk can not be used on an other Satellite or on a PC.
When you have more questions, have a look in the user manual. There are a many in formations about the recovery. Its in chapter 3.

Question about Cisco Tec support Rep Live chat issue .

Hello guys, I recently just tried to do a session of live tech support on cisco web site about a issue trying to get my router to change the speed of the wireless connection from 54mbps to the potiental maxium of 300mbps. Well This is my second time using the live chat feature and the 2nd time, the guy was asking for my router name and passowrd. I didnt feel to comformtable doing that since my first time using the live chat , the tech guy didnt ask for my operating system, or my passowrds or anything of that nature? Is that normal for a live chat guy to do that? I figured hes was trying to do a remoate access to my computer and I was thinking, they probably dont do that for free especially over a live chat. Anyeone thoughts or am i being over crictical. thanks

if you are not comfortable then dont give them the info.
i have not had a reason to ask then to do this, however back in the day i had a sony live rep (we were on the phone too) remote into my router to allow me to setup my sony base station (think slingbox but its made by sony) so i could get it to work when away form the home. this was a few years ago so it happens today. some businesses/stores even offer it as a solution. so dont freak out that they asked you that. dell does this for example...
give them a call and have them on the phone with you instead.just have them give you the directions on what to do.... if not, come here and ask the questions...

Thunderbolt / USB3 questions about external backup drives for my new MacBook Pro

I have a new MacBook Pro retina 13". It has two USB3 and two Thunderbolt2 ports.
Until now on my iMac I've kept two backups on two WD USB2 drives. I have never had any problems with any of my WD Passport drives. One for Time Machine and one for CCC (a complete bootable clone incrementally created at 3:30 am every day).
I'd like to get new portable drives for my MBP for these backups going forward and have a few very basic questions, since this is the first time to have a device with a USB3 port, and the first time I even heard about Thunderbolt.
If I get a USB3 drive and need to use it to restore things on my older iMac, which just has USB2, will it generally connect and run with USB2 at a slower speed? Or would I have to get a drive with both USB2 and USB3 ports?
Is Thunderbolt just an Apple thing? Or is it a new standard widely used by peripherals now? I just never heard of it before. Is it faster than USB3?
Is it common for drives to have both Thunderbolt and USB2 connections?
Are there "hubs" for Thunderbolt like there are for USB? Considering the limited number of ports, I'm wondering the best way to connect 2 external drives. My iMac has 4 USB2 ports on the back, and I connect one drive separate to each of those ports, rather than going through a hub.
Is USB3 like USB2 in that if you have even 1 USB2 device (e.g. my Logitech headset) connected to a USB3 hub it will slow down everything on that hub to USB2?
Any recommendations for good, portable backup drives?
Thanks,
Doug

Hi Doug,
Lets see if we can address some of these:
If I get a USB3 drive and need to use it to restore things on my older iMac, which just has USB2, will it generally connect and run with USB2 at a slower speed? Or would I have to get a drive with both USB2 and USB3 ports?
USB3 is "backwards compatible" with USB2 so plugging a USB3 drive into a USB2 port should work, but at USB2 speeds.
Is it common for drives to have both Thunderbolt and USB2 connections?
Drives sold as Thunderbolt often (not always) have USB as well, drives sold as USB never (in my experience) have Thunderbolt connections.
Are there "hubs" for Thunderbolt like there are for USB? Considering the limited number of ports, I'm wondering the best way to connect 2 external drives. My iMac has 4 USB2 ports on the back, and I connect one drive separate to each of those ports, rather than going through a hub.
Yes there are (but don't expect them to be comparable in price to a USB hub) e.g. see here: http://www.belkin.com/uk/p/P-F4U055/
Is Thunderbolt just an Apple thing? Or is it a new standard widely used by peripherals now? I just never heard of it before. Is it faster than USB3?
I'ts an Apple technology (like firewire) and is far from widely used on peripherals. There ARE Thunderbolt drives etc by companies such as LaCie, WD etc but they are still very expensive (3 or 4x the price of an equivalent sized USB drive). For some this was a worthwhile expense since Thunderbolt is many times faster than USB2. But the arrival of USB3 has, in my opinion, changed the landscape. Yes, Thunderbolt is theoretically faster than USB3 (up to twice as fast) but benchmark tests have shown that in real world situations, the speed difference varies from no difference to Thunderbolt being 25 or 30% faster. When you take into account that USB3 drives are more common than Thunderbolt and are only a little more expensive than USB2 drives at present, then it's a "no brainer" as far as I am concerned.
Hope this helps.
Jon

Question about using 1 SETID for Vendor Master

Hello everyone,
I work for a large healthcare system and we are currently in the PeopleSoft training classes and are about to move into the design phase. We are a multi hospital system and are moving everyone to PeopleSoft for our ERP system. My questions is for Supply Chain purposes and hope that someone can help clarify. It is our goal to use 1 vendor master SETID for our entire hospital system. Please see my question below.
The customer account # for a vendor is currently at the set id. The customer account # is specific to an entity as it identifies where the vendor should ship. How can we have one vendor master (setid) and still allow the correct customer account # to default on the PO (the buyer needs this when calling in an order)?

On each of these 'dumb terminals' I assume you are looking to access the complete Mac desktop from the central Mac?
Unfortunately, this can't be done.
In the past, the setup you describe first was used on mainframes where each end node was a dumb terminal. But it was just text.
Next came X11 which does mostly what you are asking about, but each end node is basically a full computer in itself. You can remotely log into a central server and get a complete desktop session. This would take using a central computer that is running full X-Windows and then you'd need a PC running Linux, or running Windows and a X-Terminal package like Exceed or a Mac with X11 installed (not sure if you can make the Mac X11 do a full-blown desktop X session.) Note that as the central server, you'd need a computer running an OS with full-blown X-Windows (Linux, Solaris, HP-UX, etc.) -- OS X is UNIX but it doesn't run full X-Windows as its window manager.
Finally, there is what are called 'thin clients' ... a good example is Sun Microsystems' SunRay... it's enough hardware on the client side to provide display, keyboard and mouse. They boot off a central Sun Solaris server and work just like X-Windows clients. The difference here is that the SunRay unit can't work on its own; it has no disk, and has to boot from the SunRay server.
And of course there's Windows Terminal Services, which lets you do the same thing with Windows. I think that takes Windows Server edition software on the central computer, and then a regular PC as a client.
Sounds like your only option is to use Mac minis as you suggest. But then there's no need for a central computer to share, obviously.

Question about cisco unified callconnector for mscrm

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