Question mark on battery

Hi Nokia,
My Nokia Lumia 800 has a question mark on its battery.
I have upgraded to the latest version 1600.2483.8106.11500
And this did not fix the problem.
On the battery status screen via the diagnostics screen . all the values are just 0.
The upgraded has not fixed my battery problem.
NOKIA please help.... what should we do

I thought the 12070 update was supposed to fix this? My 800 still has the '?' instead of battery status, even with the 12070 update applied officially.
Am stumped. And disappointed. Nokia? How difficult is it to read a battery voltage register? Not very, I'd say.... 8-(
Steve Litchfield
3-Lib (Tips/resources/Info for Nokia smartphones and Communicators) plus All About Symbian

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    Screen Size
    13.3 inches
    Screen Resolution
    1280x800
    Max Screen Resolution
    1280x800 pixels
    Processor
    2.5 GHz Intel Core i5
    RAM
    4 GB DDR3
    Hard Drive
    500 GB HDD 5400 rpm
    Graphics Coprocessor
    Intel HD Graphics 4000
    Chipset Brand
    Intel
    Card Description
    Intel HD 4000
    Graphics Card Ram Size
    128 MB
    Wireless Type
    802.11 a/b/g/n
    Number of USB 2.0 Ports
    2
    Average Battery Life (in hours)
    8 hours
    Expand 
    Other Technical Details
    Brand Name
    Apple
    Series
    MacBook Pro
    Item model number
    MD101LL/A
    Hardware Platform
    Mac
    Operating System
    Mac OS X 10.8 Mountain Lion
    Item Weight
    4.5 pounds
    Item Dimensions L x W x H
    8.94 x 12.78 x 0.95 inches
    Color
    Silver
    Processor Brand
    Intel
    Processor Count
    1
    Computer Memory Type
    DDR3 SDRAM
    Hard Drive Interface
    Serial ATA
    Hard Drive Rotational Speed
    5400 RPM
    Optical Drive Type
    DVD+R DL
    Audio-out Ports (#)
    1
    Power Source
    DC
    Voltage
    100 volts

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