Question on Acrobat X upgrade version

Here is my situation:
One of my users has a copy of Acrobat 7.0 Standard.  He recently got a new laptop with Windows 7 on it.  Acrobat 7.0 doesn't get along well with Windows 7, so we have decided to purchase Acrobat X Standard for him.  What I want to know is if it's necessary for Acrobat 7.0 to be installed before installing the Acrobat X upgrade?
As best I can tell, Acrobat 7.0 does install on his computer, but the pdf printer portion does not.  Still, I do not want to be in a situation where my upgrade license doesn't work because the install is incomplete or damaged due to incompatibility with Windows 7, and I do not have time to try it and then go through hoops with customer service to send the package back if it doesn't work.

In order to upgrade you don't need to install the old version at all, you
just need to have its S/N at hand because you'll be required to fill it in
during the installation.

Similar Messages

  • Trouble installing Acrobat X Upgrade Version using Acrobat 7 standard

    Hi forum,
    some years ago I bought a Acrobat X Upgrade-Version for upgradeing my Version 7 standard. No problems installing that software that time.
    Now I bought a new notebook and wish to install the software again on this new machine.
    I installed the version X, using the key from the CD. Starting the program, I have to type in te key again. The software accepts the key, but wants to know the key of version 7. No problem, I thought, typing the version 7 key in the following field.
    But now the software says that ist a wrong key?!?
    So I can´t aktivate the software... :-(
    Installing version 7 first and then version X causes the same problem.
    Any help? What can I do?
    Thank you very much in advance!
    Werner

    Hi Werner ,
    Please connect with the customer support for the same.Here is the link .
    https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
    Regards
    Sukrit Dhingra

  • Iwant to purchaseAcrobat Pro XI. Do I install upgrade if I have reader and Acrobat X trial version?

    I want to purchase Acrobat Pro XI. Do I install upgrade if I have reader and Acrobat X trial version. Sorry new to all this software stuff. Hope someone can help out there.

    You would only qualify for the upgrade if you had a purchased copy of a previous version that qualifies. For AA XI, that means you have to have AA 9 or later that you had purchased. So the answer to your question is NO, buy the full version.

  • ADOBE Acrobat Pro 9 Pro - Says Upgraded Version but did not purchase as upgrade

    I just installed a brand new supposedly unopened ADOBE Acrobat 9 Pro.  I installed it with serial number but now it says that the serial number I entered indicates it is for an upgrade version of ADOBE Acrobat 9 Pro.  The sales ad said nothing about an upgrade and needing prior version serial number and neither does not box itself.   I can't find a phone number for customer service.  This follow a previous installation of the trial of ADOBE Acrobat 11 but first time using I was adding comments to review a 50 page document and whole thing was lost.   Help!?

    To be very clear, Adobe hasn't sold licenses either for new installations or upgrades to Acrobat 9 in a number of years and it is most highly unlikely that you made this purchase through an authorized Adobe reseller. Adobe Customer Support cannot assist you with this. You need to go back to whoever sold this to you. When purchasing licenses for old, out-of-date versions of software and/or from non-authorized resellers, buyer beware! There are quite a few pirates and scammers out there, especially on eBay and even as third party resellers via Amazon!
              - Dov

  • I have upgraded Acrobat Standard from version 8 through time until I am currently using version X, which doesn't work with Office 2013.  Can I upgrade to version Standard XI?

    Over the years I have upgraded Acrobat Standard from version 8 to currently working with version X.
    However, since getting a new laptop it doesn't work with Office 2013.
    Can I upgrade to Standard XI?

    Upgrade pricing now only applies to version 9 and X. So if you have a retail serial number for X, you should be able to upgrade. (Or consider subscription).

  • To reinstall Acrobat 8 Upgrade I need to present previous versions e.g. 3 and then 4 and then 5 Upgrade every time. Is there no simpler way to validate my ownership?

    To reinstall Acrobat 8 Upgrade I need to present previous versions e.g. 3 and then 4 and then 5 Upgrade every time. Is there no simpler way to validate my ownership?
    I had two laptops stolen and the reinstall is a real pain. This also applies to reformats and changeovers to Windows 7, etcetera.

    Windows 7? Then don't waste your life minutes fumbling with an Acrobat 8 - Windows 7 combination.
    If you are to be using Win 7 you'll need the current release of Acrobat (XI). "X" will function but it is no longer marketed by Adobe.
    Be well...

  • Can I download the Acrobat X trial version and purchase my license upgrade?

    I wish to upgrade Acrobat 8 from my dead workstation to Acrobat X on my new workstation (Windows7 OS). I do not have installation CD newer than Acrobat 6. Can I download the Acrobat X trial version and purchase my license upgrade?

    You are welcome to download the trial and enter the serial number for your purchsed version of Adobe Acrobat X.

  • How do I reinstall an upgrade version of Acrobat X

    I lost my HD. How do I reinstall my upgrade version of Acrobat?

    Hi JoeMazzeo2,
    Please download Acrobat 10 from : http://prodesigntools.com/adobe-acrobat-x-10-pro-reader-suite-direct-download-links-ddl.ht ml   and use the serial number you have to activate it.
    Since you own an upgrade serial number, make sure you have the older base version serial number too as the installer will prompt you to enter both the serial numbers to validate before activating.

  • Tech Comms Suite (upgrade version)

    Hi,
    I am now the proud owner of the Tech Comms Suite upgrade
    version 1.3. Reading the yellow slip of paper accompanying the box,
    it says 'Adobe recommends that you uninstall any previous version
    of Technical Communications Suite or any component of the Technical
    Communications Suite... before you install Technical Communications
    Suite 1.3'.
    My dumb question is: if you uninstall FM or RH software, how
    does the software know which is your upgrade product?
    I was planning on installing the Tech Comms Suite on another
    computer temporarily, until I get used to the new UI, and thought I
    would have to uninstall FM (seeing as I want to continue using RH
    on my own pooty) and install it onto the same PC where I want to
    install TCS. However, now it seems I don't have to. Is it just a
    case of entering a qualifying serial number somewhere in the
    upgrade installation? Has anyone here upgraded to TCS and can shed
    some light please?
    Many Thanks,
    Liz

    Thanks Peter and Vivek for your replies. When I bought it
    from the Adobe website I chose the upgrade from one product option
    (not upgrading from TCS v1.0) and I did indeed I receive two disks.
    The install trundles through. At the end it asks if I want to
    open an application. Of course I do because I want to play, so I
    click on the relevant radio button that selects an application to
    open, then click on OK, or Next, or whatever.(sorry cannot remember
    actual name of button!).
    I then get the screen where you choose to open the trial
    version or enter the serial number. So I select the relevant radio
    button and enter the serial number from the TCS box. I then click
    OK, or Next, or whatever and then I get a popup error saying that
    my serial number is not valid.
    Technical Support have confirmed that it is a valid serial
    number. I searched the forum and found there may be conflict with
    Acrobat, but the computer where I installed the TCS did not have
    Acrobat installed prior to installing TCS. I get the error message
    when I enter the serial number for RH, FM and CP. I can open
    Acrobat (as that didn't ask for the serial number) but I haven't
    tried opening or creating a PDF file.
    In other words, I don't get as far as entering the qualifying
    serial number.
    Does anyone have any ideas for me to try please? Has anyone
    else experienced this when they upgraded from one product (not TCS
    v1.0)?
    Thanks for your help
    Liz

  • Installing CS4 Design Standard, upgrade version

    Hi everyone, I have a question about the installation process of (the upgrade version of) CS4 Design Standard; the operating system of my PC is Windows XP Pro (SP3), as up-to-date as possible ;)
    The version of CS I'm currently using is CS2 Premium.
    Now, correct me if I'm wrong, but am I right in assuming I can install CS4 without removing (or hampering!) my current installation?
    (If this is indeed true, I would be rather pleased. I need the new Camera Raw (as the upcoming EOS 5D Mk II isn't supported by version 4.x), but I'm currently working on a large project involving Photoshop & Illustrator -- and I *definitely* do not want to change versions half-way through.)
    One thing worries me the most -- what about Acrobat? CS2 came with version 7, but I have read that Acrobat isn't as well-behaved as the 'proper' CS products.
    All help is highly appreciated.

    Just install it. CS2 won't be touched but you'll be prompted to allow
    the installer to uninstall Acrobat 7.
    Bob

  • Questions on previous Yosemite upgrade posts

    I had the following questions on previous Yoemite upgrade posts:
    1.  how do you acquire and make a bootable thumb drive installer?
    2.  how do you boot the system in safe mode?
    3.  what applications and versions of these are Yosemite compatible?
    4.  if an upgrade is required how do you get it?  I realize that this will be application dependent?
    Thanks.

    I would go with Niel's suggestion for question 1 as the program will do all the work for you.
    Bootable USB Flash Drive – Diskmaker X
    Safe Mode - About
    Safe Mode - Yosemite

  • I bought acrobat adobe professtional version II in 2012.  Now I re-download this software to my new computer.  All info was downloaded.  But when I oopened the file, I need to verify the serial number.  It showed up that the serial number is valid, but th

    I bought acrobat adobe professtional version II in 2012.  Now I re-download this software to my new computer.  All info was downloaded.  But when I opened the file, I need to verify the serial number.  I entered.  But it showed up that the serial number is valid, but the qualifying product could not be found.  I could not be able to find Ver 11 from the list.  What can I do?

    The qualifying product is the older version that you owned before you purchased the upgrade to version.  It is what qualifies you to use the less expensive upgrade version.  So you need to select the older version and provide its serial number to prove that you qualify for using the upgrade.
    Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
    http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

  • How to install Acrobat 9 Upgrade to Windows 7?

    I have Acrobat 6.0 Standard and the Upgrade version of Acrobat 9.0 Standard, which depended on 6.0 when installing with XP. I now have a new Windows 7 machine. Since there are problems installing 6.0 with Windows 7, how do I install 9.0? I'd rather not have to buy a completely new 9.0.
    Thanks. for your help.

    I was able to install the upgrade from the DVD onto a Vista PC. It will prompt for the key from the DVD case. Once installed the upgrade will prompt for the key from the your previous version.

  • Acrobat 6 upgrade to acrobat 9 standard

    how can i install acrobat 6 then upgrade it to 9. because i got a new computer and i want to install them again 9 again but i only have the upgrade version please help.

    You should only need the serial number from version 6 if you only intend to install and use version 9.  When you go to activate 9 it will ask for a qualifying version in which case you would select version 6 from a list and specify its serial number.

  • Creating forms in Acrobat 8 Standard version (ver. 8.3.1)

    I have Adobe Acrobat 8 Standard. My boss wants me to create forms to use on the web (for our intranet). I am told by the IT group that I can create secure forms with fields with the version that I have. I cannot find any info on the web that substantiates that. I don't want to make the IT guys look foolish but I really don't see how I can with the version I have. I have been researching it and it looks like I need the Professional version. Does anyone know the answer? Thanks for any help that you can provide.

    Form creation tools were first added to Acrobat Standard with version 9, so you'll have to upgrade. I would suggest getting Pro, not Standard, if you do.

Maybe you are looking for