Quicktime lockup on installation

I've been having this same problem since I bought a new ipod in July.
Still havent been able to install the Quicktime application and the new Ipod doesnt recognise the old iTunes.
I have XP SP3. Intel pentium 4 2.6Ghz. 4Gb RAM. 250GB open on one HDD, 140GB open on the other.
I'm on Admin access level.
I emptied my temp folders.
I shut down my antivirus and anti-spyware.
I shut down all non-essential startup menu items.
My folder names dont have unusual characters.
I ran the windows installer cleanup.
I have uninstalled all versions of Quicktime and iTunes and iPod updaters from my machine.
I have ran registry mechanic repair.
I have ran a Quicktime removal macro on my Regedit.
I have removed other Video player applications except Windows MediaPlayer 11.
I downloaded new copies of both Quicktime 7.5 standalone and iTunes 8.0.
The installation locks quits responding on "initializing Quicktime types" on both installers.
I would get a screen shot and post it in here but he entire systems locks up.
I have left the machine on its own for up to 14 hrs and it never does regain normal function.
The only way to regain control is to reset or hard shutdown.
What other codecs may conflict and where would they be lurking?
Any other suggestions?
Im just about ready to pitch these devices and buy a Zune.
Stop me before I do something rash.
Thanks.

Still no clues?
Suggestions welcome,
M

Similar Messages

Installing QuickTime from downloaded installer results in crash.

Hello all, I'm having an issue with QuickTime (obviously).
The problem started when I was at Apple.com/Trailers (LOVE that site). I was going to catch up on all the latest trailers, but Safari said it couldn't find the QuickTime plugin. So I thought I should just trash all of the QuickTime plugins I could find, because I thought maybe they had become corrupted (if that's even possible). So after trashing all of the QuickTime plugins and QuickTime player from /Applications, I went to Apple.com/QuickTime/Download and downloaded the latest version (for Leopard). The disk image gets done downloading, mounts on the desktop, and the installer starts. I click through all the obligatory "Next, Next, Agree, Next, etc." stuff and it starts to install. The only problem is, when it gets to the part where it says "running installer script", Installer.app just totally crashes. It doesn't even give me a crash report.
What gives? Any help is greatly appreciated.
PS - For system specs, just look at my signature, they're always kept up-to-date.

Nevermind, I guess...
I just retried the download and everything seems to be working A-OK.

New Quicktime 7.1 installation

Hi there
I used to have a lovely bit of code with budapi in my
programs to detect if QT was not installed, and if not, use the
Quicktime 6.5 standalone installer and an ini file (to install it
without plaguing the user to keep clicking next etc etc), and for
AW to patiently wait until QT was done, and then continue (i.e
restart the program so that it can use QT for videos).
Now my video guy has made videos that require 7.1, and I
can't get it to work in the same way. I can't seem to use my ini
file (googling told me so) - so the only options I seemed left with
were either making the user install themselves and then restart the
program (annoying), or have the program install silently (run with
/S). Either way though, AW now doesn't want to wait using the same
code (see below), and just carries on while QT7.1 is installing.
Has anyone come across a method for doing this yet?
Many thanks
Helen
------------ CODE ------------
baRunProgram( FileLocation ^"quicktimefullinstaller.exe" ,
"normal", TRUE )
if baactivewindow() <> baWinHandle() then
baActivateWindow( baWinHandle() )
end if
noqtime:=FALSE
JumpOut(FileLocation^"Myprogram.exe")

Helen,
Did you download this file from the Apple Website? When you
launch it, do
you see a small window with a Quicktime logo and a green
progress bar that
appears for a few seconds? If so, you are using a compressed
version of the
installer and this would probably cause your problem. Your
computer views
the decompression of the QuickTime installer as a seperate
program from the
actual Quicktime installer, therefore your program will not
wait until the
install finished...it waits until the decompression is
finished. I ran into
this problem when I tried to lauch the QuickTime and Adobe
Reader installers
from our install programs that I created with Installshield,
but I have
never tried this with Authorware.
To get the uncompressed files, you either have to lauch the
installer and
search your computer for the files that were extracted, or
use a compression
program ( I recommend using WinRAR) to extract the files
yourself.
Chris
"helen_m" <[email protected]> wrote in
message
news:[email protected]...
> Hi there
>
> I used to have a lovely bit of code with budapi in my
programs to detect
> if QT
> was not installed, and if not, use the Quicktime 6.5
standalone installer
> and
> an ini file (to install it without plaguing the user to
keep clicking next
> etc
> etc), and for AW to patiently wait until QT was done,
and then continue
> (i.e
> restart the program so that it can use QT for videos).
>
> Now my video guy has made videos that require 7.1, and I
can't get it to
> work
> in the same way. I can't seem to use my ini file
(googling told me so) -
> so the
> only options I seemed left with were either making the
user install
> themselves
> and then restart the program (annoying), or have the
program install
> silently
> (run with /S). Either way though, AW now doesn't want to
wait using the
> same
> code (see below), and just carries on while QT7.1 is
installing.
>
> Has anyone come across a method for doing this yet?
> Many thanks
> Helen
>
> ------------ CODE ------------
> baRunProgram( FileLocation ^"quicktimefullinstaller.exe"
, "normal",
> TRUE )
> if baactivewindow() <> baWinHandle() then
> baActivateWindow( baWinHandle() )
> end if
> noqtime:=FALSE
> JumpOut(FileLocation^"Myprogram.exe")
>

Install Itunes, message says newer version of Quicktime is already installe

I have tried every which way to uninstall Itunes and Quicktime. When I try a new install Itunes it stops and says a newer version of quicktime is already installed, then I close out of that window and the next one says that Itunes can not be installed without Quicktime. Help, I have spent most of today on this and i am ready to toss my computer and Ipod!

Thanks beaner!
Okay, we're now going to try uninstalling iTunes and Apple Application Support (if it is still present on the system). Then we'll reinstall iTunes, which should reinstall Apple Application Support as well. We'll also take a few additional explicit precautions along the way.
First, download and save a fresh copy of iTunesSetup.exe (the itunes installer file) to your hard drive. (Don't run the install on line, and don't start the install just yet.)
http://www.apple.com/itunes/download/
Quit QuickTime and Safari 4.0.4 if you have them open. (They both use Apple Application Support, and will interfere with the uninstall if they are open.)
Now head into your "Uninstall a program" control panel. Uninstall iTunes. Uninstall Apple Application Support (if it is present).
Next we'll clear away any leftover program files and folders.
In "Computer" open "Local Disk (C:)".
Open the "Program Files" folder.
Right-click on the "iTunes" folder (if it still exists) and select "Delete".
Open the "Common Files" folder.
Open the "Apple" folder.
Right-click on the "Apple Application Support" folder (if it still exists) and select "Delete".
Empty your recycle bin and restart the PC.
After the PC restarts, don't open any applications. Disconnect from your network and/or the internet. Now disable all your security software (firewall, antivirus, antispyware).
Now start the iTunes reinstall by doubleclicking on the iTunesSetup.exe file you downloaded earlier.
Reenable all security software prior to reconnecting to your network and/or the internet.
Did that install seem to go through okay? If so, does your iTunes launch properly this time?

Windows 2000 won't boot after QuickTime 7.03 installation!!!

Thank your VERY much Apple for messing a company computer!
An Interactive Tuturial we bought used QuickTime, and the sound sounded like the instructor was underwater.
I then went to this website and downloaded QuickTime 7.03, the version you PUSH with ITunes as I at first did not see your snugged away link to the stand-alone download.
Anyways after the download, I went through the installation, which at the end prompted me to reboot.
Well thanks Apple, now the Windows 2000 sp4, system won't boot at all!!!
Not even in safe mode!!! Hangs during or after loading fltmgr.sys
Not even after having bootet to the Windows 2000 installation CD-ROM and done an emergency repair!!!
Thank your VERY much!!!
Not only have your installation program caused a working computer to become unoperational for half a day, now it seems we have to reinstall Windows 2000, and ALL programs and their settings which were used on it, causing another half a day or more of loss work!!!
Edited by an Apple Host

Due the this recent catastrophic issue and other, with the official Apple Quicktime player, our company have deciced to uninstall all versions of Quicktime, mostly version 6, on our 158 PC's, and install the QuickTime Alternative instead.
http://www.codecguide.com/about_qt.htm

ITunes/Quicktime installation went off quite smoothly//All works fine

Hi Friends,
A few days back I had posted a query wanting to know if iTunes v9 works fine on Win XP SP2 or not. 1 guy said that it may or may not work. But guess what, everything went perfect and smooth, which was totally unexpected. I was on iTunes v6.0.2.23 and was apprehensive about upgrading directly to v9. I tried upgrading to v8 long time back but that failed miserably. But v9 installation went smooth, heres how :
I had Quicktime in my PC and I figured out that it was corrupted. Quicktime wont open (eventhough iTunes v6 did). So I thought of fixing the existing version of Quicktime first. I had Quicktime version 7.0.4 installed in my computer. Somehow it never showed up in Add/Remove programs so I wasnt able to remove it. So I went to www.oldversion.com and downloaded the old version (i.e. 7.0.4) of Quicktime. This installer file first allowed me to uninstall the corrupted version and then let me install the good version of 7.0.4 Quicktime.
After this, I found that Quicktime now worked perfectly on my computer. So I went ahead and downloaded the latest version of iTunes + Quicktime and installed it. And guess what, my 5 yr old Windows XP [ Pentium 4 - 384 MB of Ram] now runs iTunes v9.0.0.70 and Quicktime v7.6.4.
My Review :
Quicktime :
Though the player looks sleek, it is still incompatible in playing most video file formats. It does not recognize a simple 'wmv' file, does not play 'avi' file, though it suggested me to download some codecs to play 'avi' files. But why would I do that anyways..? I have VLC which plays almost everything. All audio files work good in Quicktime and MPEG-4 video playbacks are awesome.
Snapshots :
Audio :
http://i25.tinypic.com/xfou9j.jpg
Video :
http://i28.tinypic.com/90c6k7.jpg
iTunes :
Wow, this latest version of iTunes is a complete boon. There is so much to do with this new version. I am totally amazed with its added Grid view and CoverFlow view. iTunes DJ is another added advantage. Who needs a professional DJ when you have iTunes with you ? iTunes v9 was quick enough to retrieve the entire Library and my playlists from v6 and within minutes I was back to my music and videos with an all look on my new iTunes. Both audio files and video files work perfectly fine in this new version, just like it did with my old version. All good things bring some bad things with them too. This new version is too much bothered about Album Artworks and asks me to update them which is irritating. And the Genius function does not work for me since I am in India and India does not have an online iTunes store yet.
Snapshots :
Audio :
http://i26.tinypic.com/2eann1j.jpg
Video :
http://i31.tinypic.com/m9pufd.jpg
*P.S.:*I am not an Apple marketing expert or an Apple employee, the review I mentioned is totally original and my personal opinion about iTunes and Quicktime. I just though of sharing my personal experience with you guys. So please dont kill me over it. Thanks and cheers !
Message was edited by: roh_style
Message was edited by: roh_style
Message was edited by: roh_style
Message was edited by: roh_style

Well, what are the specs of your ibook? (ps, your post was on my birthday, lol)

Error - 1603 on installation of itunes and quicktime

Ive read and trouble shot various threads in this... heres my problem
I tried installing, and it didnt work... after that i tried uninstalling both itunes and quicktime, the itunes never showed up in my add/remove section... using the windows install clean up and this took off the itunes... im assuming. ok after that i tried deleting everything from quicktime. I did the add/remove and took it off. Now im trying to install quicktime and the installer wont even start, when it does start it gets about 80% done and then gives me the 1603 message. Same scenerio with Itunes. I am installing from the desktop not from the internet.
heres what the message reads.
Error - 1603 Fatal Error During Installation
Consult Windows Installer Help (Msi.chm) or MSDN for more information
I put off so much work to try to get this fixed... i need some assistance.
thanks in advance.

Hello everybody,
I have exactly the same problem as Mark and Paul, both with QT7 install and itunes install but it turned a bit differently.
Before having the -1603 error, I had, for each of the both installs (QT & itunes), a registry error "impossible to open the HKEYLOCALMACHINE\Software\Classes....."
I did all was possible, at least to me(delete temp files, uninstall all QT & itunes applications, run Windows Installer Cleaner ...), and I finally manage to install QT V7 but the error still remains for itunes !
Like Paul, I can't find the select Local Users and Groups under
Start > Control Panel > Administrative Tools > Computer Management > System Tools
I tried the "%windir%\registration" solution but after opening the folder , I don't know what to do !!??!!
I've got an empty "CRMLog" folder, a "{02D4B3F1-FD88-11D1-960D-00805FC79235}.{E6259674-0B1E-4459-893A-8BC3F8707995}. crmlog file, a R00000000000b and a R00000000000c files.
What should I try with those files, pleeeeaaaase ? Helpppp : I'm not THAT good !
PS A may be useful precision : this occurs with an old version of itunes (V5, I think)
PS2 : in the register at "HKEYLOCALMACHINE\Software\Classes\.cdda\OpenWithProgids", I have a iTunes.cdda file --> should I try and delete it ?
Thanks in advance
Marie

Including the QuickTime Installer on a CD

Am I allowed to bundle the QuickTime stand alone installer with a product CD? If so, where can I find more information about this?
I just want to make sure my users with very slow Internet or no Internet connections can properly view these videos. I'm using the QT7 codec and most users will be using Windows machines.
(Omg a PC.) Other OS It's black and blue?

Thanks for the green "star" but I may have left out some "gotchas".
QuickTime 7 can't be installed on older Windows OS's (like 98) and even on a Mac OS it requires 10.3.9.
Some content (high data rate files mostly) will play poorly on older machines and the really big "gotcha" is the new H.264 Video codec.
I can play some HD files that use H.264 on my Mac mini (no larger than 480) but the same file drop frames on my XP machine and barely play half of the frames on my older G3 machine.
If you can create content that avoids H.264 Video encoding you'll reach a more complete audience with fewer playback issues.
MPEG-4 Video codec is a great option for these older machines as it puts more work on the graphics card and less on the CPU.
It will also play with QuickTime version 6.

Itunes & Quicktime Installation Problems

I had the old itunes, but i want a new ipod and they will not run with old itunes. When i tried to update, it would not install. This happened when i first got itunes and we had to change registry files, i looked for the article i used last time to help me change them but could not find it again.
It said this:
HKEYLOCALMACHINE\SOFTWARE\CLASSES\QUICKTIMEPLAYERLIB.QUICKTIMEPLAYERAPP\CLSID
i have installed itunes and quicktime and deleted all files as a article on itunes support told me - now i can't play any of my music!
If you could help i would appreciate it so much
Cheers
Advent T12 Windows XP
Advent T12 Windows XP

fingers crossed, this is the article you were looking for:
QuickTime or iTunes Installer "Could not open key" alert stops install on Windows

ITunes/Quicktime Installation FAILS... Installation source Not found

Please help. Everytime I try to install ITunes or Quicktime, it says installation source cannot be found.

Hello Need_Help_Now_Please_TY,
The following article should be helpful in getting iTunes and/or QuickTime to install successfully.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Cheers,
Allen

Quicktime/Itunes wont start

Hi,
I have a problem with Itunes and Quicktime:
It says on startup of either of them "Quicktime Player/itunes has encountered a problem and needs to close. We are sorry for any inconvenience.
I have the error signatures for both of them below:
Quicktime Player Error Signature: EventType : BEX P1 : QuickTimePlayer.exe P2 : 7.67.75.0
P3 : 4c613a4a P4 : QuickTimePlayer.dll P5 : 7.67.75.0 P6 : 4c613a40
P7 : 00005b6d P8 : c0000409 P9 : 00000000
Itunes Error Signature: AppName: itunes.exe AppVer: 10.0.0.68 ModName: unknown
ModVer: 0.0.0.0 Offset: c4980000
This happens as soon as I try to open Itunes or Quicktime.
I am new to itunes and just got an ipod touch wanted to install itunes and quicktime and it had a problem with windows installer so i reinstalled windows xp and then tried again to install itunes, this time it installed BUT it wouldn't open same with quicktime.
one other thing: I wanted to play an old game on compatiblity mode, so I installed it and it needed an older Quicktime player and the installer came with it so i installed it and when i finished with the game uninstalled it and the old quicktime i attempted to reinstall the new quicktime but the installer woundnt work so i fixed that but now i think it would have something to do with it not working.
I also searched quicktime while it wasn't installed and it came up with all these random files and folders in random places i didn't delete them as i was scared to stuff something up i wanna know if its safe to delete them.
Thanks to any1 who helps

Excellent detailed information. Many thanks.
It'll almost certainly be older QuickTime componentry lurking in unorthodox places on the PC that'll be causing the trouble. First we'll try to track down misplaced stuff in the most common location for it to be causing issues on XP.
You'll need to make sure you are set up to view hidden files and folders in XP.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in My Computer, open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.

Itunes Wont start and i think because quicktime wont work either

Hi,
I have a problem with Itunes and Quicktime:
It says on startup of either of them "Quicktime Player/itunes has encountered a problem and needs to close. We are sorry for any inconvenience.
I have the error signatures for both of them below:
Quicktime Player Error Signature: EventType : BEX P1 : QuickTimePlayer.exe P2 : 7.67.75.0
P3 : 4c613a4a P4 : QuickTimePlayer.dll P5 : 7.67.75.0 P6 : 4c613a40
P7 : 00005b6d P8 : c0000409 P9 : 00000000
Itunes Error Signature: AppName: itunes.exe AppVer: 10.0.0.68 ModName: unknown
ModVer: 0.0.0.0 Offset: c4980000
This happens as soon as I try to open Itunes or Quicktime.
I am new to itunes and just got an ipod touch wanted to install itunes and quicktime and it had a problem with windows installer so i reinstalled windows xp and then tried again to install itunes, this time it installed BUT it wouldn't open same with quicktime.
one other thing: I wanted to play an old game on compatiblity mode, so I installed it and it needed an older Quicktime player and the installer came with it so i installed it and when i finished with the game uninstalled it and the old quicktime i attempted to reinstall the new quicktime but the installer woundnt work so i fixed that but now i think it would have something to do with it not working.
I also searched quicktime while it wasn't installed and it came up with all these random files and folders in random places i didn't delete them as i was scared to stuff something up i wanna know if its safe to delete them.
Thanks to any1 who helps

Excellent detailed information. Many thanks.
It'll almost certainly be older QuickTime componentry lurking in unorthodox places on the PC that'll be causing the trouble. First we'll try to track down misplaced stuff in the most common location for it to be causing issues on XP.
You'll need to make sure you are set up to view hidden files and folders in XP.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in My Computer, open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.

Blue screen crash reinstalling quicktime on notebook

Can anyone help? for a month and a half I have been trying to reinstall quicktime and itunes on my toshiba window xp laptop. Everytime I get a blue screen crash at the end of the quicktime install around where it says something like initializing quicktime types. When I submit this error to microsoft the report says it is due to Antivirus software, I am running Window onecare live. I have tried every fix I can find out there including removing onecare and I still get the crash. I really do not care to rebuild the system. Please help, I am getting tired of the music on my ipod! Thx

I have been having this "problem" since running a QuickTime update in January 2007. I've spent countless hours de-installing anti-virus software, minimizing my hardware footprint (removing printers, scanners, etc.), detoxing my system with Microsoft Uninstallers, Registry Cleaners, and running Windows XP in a minimized manner.
On Thursday April 10, 2008 I spent four hours on the telephone with a competent, qualified Microsoft XP engineer (plus an XP supervisor in the background). Microsoft was very diligent and completely hospitable working with me to resolve this issue. In the end, Microsoft recommended I talk with Apple directly.
On Friday April 11, 2008 I spent one hour with an Apple engineer. Once again, the customer service was excellent, but the results are the same. Microsoft and Apple engineers are "Befuddled". We've tried eliminating all Apple software from my PC via files and the registry, rebooting, and then attempting a fresh install. The PC reboots when "Initializing Quicktime Types" is displayed towards the end of the installation process.
We've even set up a new user and attempted to install Quicktime on a USER with no associated "software overhead". No success.
I've tried the Quicktime Only install, and Quicktime with Itunes installation. Same results. I am taking my PC to Baybrook Mall (Friendswood, Texas) on April 20 for the MAC Genius Bar people to review this problem on my PC. My expectations are very low... since I'm usually much more PC and XP competent than most people. My background occupation is Information Technology from 1975 to date. I evened owned and operated computer stores with "New Build" and "Repair" shops. I'm very seasoned working on PC's and associated software, and this is the first problem where I join the "Befuddled".
If anyone has a solution for this problem, please contact me and make a posting for everyone else.
Thanx.

Can't install or run itunes or quicktime in Windows

First, I own several Macs and one Windows machine. The problem is with the Windows machine (and yes I downloaded the Windows version, hehe).
I've actually been having hard drive trouble with this machine, so this is a fresh installation of the OS, which is Windows XP Pro x64, fully updated as of today. Due to all of my attempts at trouble shooting my hardware problems, I've reinstalled the OS several times, along with itunes and quicktime, and the installations all worked each time (minus the drive failure part, hehe), *except for this time*. Now that I'm using an apparently good drive, I can't get quicktime and itunes to work.
What they do is install, with or without error. If they install with an error, it's a -3 error, or something like that. They never run. I mean, I click on the icons, and all I get is an hourglass, and then nothing (sometimes I get a crash report that is meaningless to me, oh and one time I got an error about some file called run32.dll or something). I can't uninstall the software because whenever I try, it says it completed, but upon rebooting, the stupid quicktime icons are still there (although I think it manages to remove itunes but I'm not 100% sure). There is an uninstaller in the quicktime folder, but even it won't run.
I run Avast antivirus, but I have always been running this and it never caused problems before. I am a low risk when it comes to getting infected with stuff anyway, because I'm very careful when I use the internet (I don't think I've ever seen a piece of spyware before in my life, or a virus), I'm behind a NAT router that has all ports closed, and I've turned off certain network features on this machine that would normally make it highly insecure.
I've tried that Windows Installer Cleaner thing, but that didn't do anything.
I'm not having any trouble with any other piece of software.
Any suggestions? This isn't a huge issue for me, since I have other computers I can run itunes on, but it's really bugging me in a way because it was working fine literally just a couple of days ago. Now that I've reinstalled the OS yet again, though, it won't work.
Windows XP Pro x64

oh, i know what you mean ... we don't have your specific problem, but the noir household counts itself amongst the ranks of people who had their Outlook Express address books blown up by KB911567.
we've had mixed success with trying to convince Windows Update to stop reinstalling that beast. so we're also planning to implement the following strategy from the latest PCWorld's bugs and fixes column (it appears to be for standard XP, but fingers crossed it should work for x64 too):
Set Windows Update to automatically download patches, but to install them only when you say so. Open the Control panel, choose System, and then click the Automatic Updates tab. Select Download updates for me, but let me choose when to install them, and click OK.
then do custom installs of downloaded updates. then we can check to see if the beastly ones have somehow made their way back onto the list of updates that XP wants to install.
( ... there seem to have been a lot of Windows-update-related problems, lately ... but perhaps it's just that a bunch of them are hitting me where i live, so i'm noticing them more ... )
love, b

Help! Can't get Quicktime and Itunes to load

I am the computer administrator, and I keep getting the following error when trying to load quicktime 7.1.5....
Can't open key;
Hkeylocalmichine/software/classes/quicktimeplayerlib.quicktimeplayerapp/CLSID
verify you have access.
I have completely un-installed the older version of quicktimes that was in the computer but not wanting to work sometimes before installing the new version.
Help!

doublechecking something here. have you tried the additional suggestions at the end of the following document?
QuickTime or iTunes Installer "Could not open key" alert stops install on Windows

Quicktime lockup on installation

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