Quicktime won't launch in Safari when click HD videos on Apple Trailer page

Hi everyone, good day,
Try to search the forum for a similar topic, and cannot find it, I apologize if someone else has already asked this.
I bought my new Macbook Air 11" 2 weeks ago, it worked fine before, but all of a sudden, whenever I go to Apple's Trailer page, and click on the HD videos under "download" tab, which in the past would launch QT and play, but now nothing happens. I waited and waited and QT never launches.
I created a new "CLEAN" account, and did the same, and it works perfectly, QT launched in less than a second when I click on a HD video from the trailer page.
Any ideas guys and gals?
Howard

I've got the same problem on a MacBook Air. The "download" links work in Firefox, but not in Safari (latest version).
Guess some links have been broken, just don't know how to fix it.

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