Quote To Cash

Hi Folks,
We are going start the new Business Processu201D Quote to Cash", If you have any related documents or any sort of web links or any configure related documents or any other could you please share with me, Your help makes me one stepping stone ahead of success in career, I am really pleasing you guys,
Advance in thanks,
Cheers.
Edited by: Yeseb Sunil on Oct 6, 2011 8:37 PM

Hi Yesseb ,
Quote to cash is a generic term for all the business process that are involved in when a quotation is provided to the customer till the cash is collected.
The various types of documents involved are
a) Quotation (represented by the Sales Document type)
b) Sales Order (represented by the Sales Document Type)
c) Delivery ( represented by the Delivery document type)
d) Invoice( represented by a billing document type)
The documents are generated after end of each cycle. For e.g. the end of quotation will result in a legally binding document The information contained in each document will differ.
The sales document contains
a) Header Level information which is generally master such as sales area abd organization.
b) Item Level which will contain the order quantity and material data.
c) Schedule Line which is responsible for delivery dates and delivery quantity.
You can look for the structure for each document.
The normal sales order cycle Quotation->Sales Order-> Delivery-> Invoice. Once the quote has approved , normally a followup document is created which is sales order. Similarly for Delivery and Invoice is done. There could be a goods return process which is Invoice -> Return Sales Order -> Return Delivery -> Credit for returns.
There could be different tweaks in the customer business process which can be achieved through appropriate customizing in the CRM/ERP side.There could be may parties involved in this process which can be obtained through customization. Also the account information for billing could also be obtained through customization.
Some of the important customization that should be maintained are
a) Pricing
b) Availability Check & Requirements
c) Billing
d) Shipping
e) Transportation
f) Partner/Account / Text determination
Regards
Kavindra
Edited by: joshi_kavindra on Nov 18, 2011 11:49 PM

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https://www.sdn.sap.com/irj/sdn/wiki?path=/display/espackages/order%2bto%2bcash
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