R12.1.3 receivables - Credit Check Failure Issue

Hello,
We have few customers who have Credit Limit setup at customer level. These customers do not have credit limit set up at site levels. Or, in other words, the site level profile does not exist.
For e.g. a customer has following credit limits.
Customer Credit Limit: $7500.00
Order Credit Limit: $7500.00
Note that both types of credit limit has the same amount.
Now the problem is this: when entering and booking a Sales Order in Order Management, It does not apply any Credit Check Failure hold. Even if the Order amount for just one sales order exceeds $7500, it does NOT apply any credit check failure hold.
Same is the problem with Customer Credit limit. If there are 5 sales orders for a given customer and their grand total is exceeding $7500.00 it does NOT apply any credit check failure hold.
Has any one encountered this issue? What is causing this? What am I missing? Please advise.
Darsh

Hi Darsh,
Hope you have done the following...
1) On the Profile: Transaction Tab, ensure the credit check box is checked
2) On the payment terms aswell, ensure the credit check box is checked
3) if you are using any multi currency..make sure the currency is specified at customer profile with amount limits..
Thanks
-Arif.

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Hi All,
I know there is notification send to the person who creates the SO whenever the SO goes on hold .
But our requirement is the notification should be sent to some other person who is actually authorized to release the hold.
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Hi guru's
We have a issue in FSCM. We have defined a business partner in TC:BP and credit limit has been defined 5000 $ but when i am doing sales order for 15000$ system is not asking any credit check message. It was auto released for this SO only. Usually when we create SO system should check credit limit before saving it. but in our case system does carry any credit limit check even though it was higher than the limti defined. what could be the reason?
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Hi Krishna,
Please check following points:
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How oracle standard Credit Check considers amounts

Hi All,
We have an order, as per our calculations it should get booked successfully. But a credit check failure hold is placed on that order. We consider the booked orders (booked and shipped quantities), outstanding RA balances (from ra_payment_schedules_all table) to derive the available credit limit for a particular customer.
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Chaitanya.

Hello,
I think you set credit check rule. Did you set Use pre-calculated exposure?
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Luko

Credit Check Issue in R12.1.2

Hi,
I just want to have a test for the standard credit check process in EBS and then consider the customization to it. But I failed to finish the standard process test. Could you please help me to identify my issue?
Below is the setup i did for the credit check:
1. credit rule
2. transaction type with the credit rule above associated
3. payment term credit check box checked
4. customer bill-to site , credit check check box checked and order limit, overall order limit are both set to 50 EUR
after the setup I create a sales order using the customer and transaction type and payment term setup above, and the total amount for the order is over 10000EUR, but it successfully booked without any credit hold.
I wonder is there anything I miss to setup?
Best Regards
Terrence

Hello,
1. Do you calculate exposure "online" or by request( pre-calculated in rule definition)?
2. Look at ORDER MANAGEMENT CREDIT CHECK / EXPOSURE SETUP [ID 444837.1] note from 11.5.10 but process is the same.
3. It is hard to find what is wrong and I had solution:) How to generate the Tax debug file for transactions in Sales Order form [ID 791080.1] After this you will know what standard pck you should customize( I had to exclude some translation types from AR during booking and this worked).
Regards,
Luko

Static credit check: credit limit exceeded for consignment issue delivery

Hi,
We are encountering a credit limit exceeded error in delivery creation for a consignment issue.
In SPRO config "Credit limit check for order types", no credit limit check is assigned to the order type. However, there is one assigned for the delivery type. Also, for CCAr/Risk cat./CG combination in OVA8 (Auto Credit Block Delivery), static credit check has been activated with error message reaction. Open orders and open deliveries were also activated. Customer exceeded credit exposure but user cannot release the order in any VKMx transactions as no credit limit check is assigned to the order type.
Given that this is the current setup, and the following conditions:
1. Credit limit for the customer cannot be increased
2. Oldest open item cannot be cleared just yet
Is there any way that we can proceed with delivery creation for this customer? The other order types have credit limit check so credit management team was able to release them. However, we are unsure on how to proceed with this consignment order. Kindly advise and thank you in advance for your help.

We are encountering a credit limit exceeded error in delivery creation for a consignment issue.
but user cannot release the order in any VKMx transactions as no credit limit check is assigned to the order type.
Looks contradictory and it may need to run report RVKRED77 to reorganization of open credit values. Try to run the report in test system and then run in production system. After running the report, the use must be able to release in VKM* transaction.
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Change due date in receivables for credit check

Hi Sappers!!
Scenario: When SAP performs a credit check for a customer we need that pending receivables
(open items) for this customer which have a concrete payment method, don't use due date
for calculation, instead we want to use invoice date for carrying out the credit check
calculation.
Is that posible? Is there any user-exit where we can change this date to be used during
credit check control for documents which fulfill this requirement?
We don't want to change permanently the due date for this kind of documents, we only need to take another date into account when performing credit control.
Thanks so much in advance & best regards

Thanks so much for your quickly answer.
Creating a new payment term is not a valid solution because, we don't want to change any date in the financial document. We just only need to use another data only for credit check. Here you have a concrete example:
Invoice created with invoice date 01/12/2009
Payment method confirming 90 days.
Base line calculated: 01/03/2010
If we create a new sales order, this open item will not be considered exceeded because due date is still in the future.
We want to consider it as exceeded and the due date would be 01/12/2009 but only for credit check. This "new" due date must not be stored anywhere.
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Credit check at goods issue and release authorziation based on value

Hi,
I am doing credit management config. My reqmt. is to have credit check at goods issue only. Done this through credit group in automatic credit management config. I have used static check with both open orders and open deliveries checked.
open sales order (delivery not created) value is not updating in the credit exposure field in FD32 can u tell me what can be the problem (I have maintained the subtotal value A in pricing procedure)
My 2nd requirement is based on the range of credit value, documents should be released. i.e., Credit limit is 1Lakh. Now when it exceeds by 50000, credit manager is authorized to release in VKM5. If it exceeds & between 50000 - 1Lakh, Finance Head should be authorized to release in VKM5 and finally it exceeds above 1Lakh , VP Finance should be authorized to release. How do we handle this, pls. give me solution for the above scenario
Thanks
Dhina

HI
> I am doing credit management config. My reqmt. is to have credit check at goods issue only. Done this through credit group in automatic credit management config. I have used static check with both open orders and open deliveries checked.
> open sales order (delivery not created) value is not updating in the credit exposure field in FD32 can u tell me what can be the problem (I have maintained the subtotal value A in pricing procedure)
Please Check the OSS Note 18613 that gives the check list for credit management setings
> My 2nd requirement is based on the range of credit value, documents should be released. i.e., Credit limit is 1Lakh. Now when it exceeds by 50000, credit manager is authorized to release in VKM5. If it exceeds & between 50000 - 1Lakh, Finance Head should be authorized to release in VKM5 and finally it exceeds above 1Lakh , VP Finance should be authorized to release. How do we handle this, pls. give me solution for the above scenario
Please discuss with your ABAP and Basis Consultant.
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Phani Prasad

Credit check issue

Dear Gurus,
Greetings.
We are successfully running Credit management in our Client's place. Today, for a couple of customers at one Location, there was no Credit check. Though the Customer had some Debit balance, system allowed the end user to create Sales Order, Delivery doc., and Billing without any Warning / Error message. Kindly remember Credit Management is already running for some time now at their place.
Now for one customer we tried to raise another sales cycle to just check and it was blocking as usual !!
Now they have raised an issue expecting an Audit objection. I have checked and everything is OK. What else can I do to find out why this happened and what can I do to stop this from happening in future.
Your early help is very much desired.
Thanks and regards.
Venkat - Hyd

It was very informative, but since the transaction has been completed I am not having any open document values for Info structure to be updated (except ofcourse Open Items, which is not dealt in this report).
Kindly remember this transaction has been completed, where my problem is the Credit check did not seems to have been carried out and I am trying to do a Postmortem job to find out why the mandatory Credit check did not take place, which should have blocked this transaction at Delivery level itself.
In the normal procedure, all Delivery documents will be saved and will get a Delivery Credit Block and they will be released by our Core user, who has raised the issue saying the end user was able to complete the entire cycle with out going through him to release the Credit block and ofcourse the end user does not have authorization to release a Credit block.
So what else can I do now??
Regards

R12.1.1 Receivable Module Implementation Issue

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I have going to implement R12.1.1 receivable module. I have already implemented same version GL module.
Now I am working R12.1.1 vision server to initial implement of AR module but I am getting an error and I can’t open any transaction screen. I have done below works:
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5.     Assigned the above responsibility with my user
After doing the above 5 activities when I am trying to open any receivable transaction I getting below error:
ORA-01403: no data found
FRM-40735: PRE-FORM trigger raised unhandled exception ORA-06502.
Please help me. I will be very happy if anybody give a quick solution.
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Makshud

Hi ;
Please check below and see its helpful:
ARXSUDRC: Cannot Open Receipt Class Form - FRM-40735, ORA-6502 [ID 729552.1]
Quoting Forms User Interface TSG (11.5.6 - 11.5.8) [ID 181041.1] <<part : Error: FRM-40735, ORA-06508, ORA-01403: Setup Sales Supplement Data form errors Problem
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Credit check for existing Verizon customer

Hello! I am looking for some assistance. I recently received an email from BB about a 2500 point Reward Zone bonus for buying a new phone w/ a two year plan. I am currently on my mother-in-law's family plan but due for an upgrade. After going through all the checkout steps, I was met with a request for a credit check for my mother-in-law. This makes little sense to me, as we have been Verizon customers for years and have a total of four accounts with them under this plan. If we are longstanding customers with Verizon, why does Best Buy claim Verizon needs to do a credit check? I know one wouldn't be necessary if we were to go to an authorized Verizon dealer for this purchase. So how can BB claim the check isn't for themselves when Verizon already has no issue with the account's credit?
I would love the bonus points but I'm not about to dent my mom-in-law's credit with a credit check. It sours me on ever going through Best Buy for any mobile service in the future. If Verizon is fine with the account and the current credit status, why does BB force one on us while claiming it's for a company that alreayd has no issue with the account holder's credit score?

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Any opinions expressed in this post are those of
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Credit Check on Sale Order

Dear Friends,
Right now the credit check is on Delivery Order. It displays error message when doing PGI for Gross Value (Price + Tax). Now I want to do it for Sale Order Level.
I did all changes according to the following; but on sale order the error message is only for (Price). It is not including tax value. Your assistance is required....
1. Transaction OB38
Check which credit control area is assigned to the company code.
Company code:
Credit control area:
2. Transaction OVFL
Check which credit control area is assigned to the sales area.
Sales area:
Credit control area:
3. Transaction XD02 or VD02
Check which credit control area is assigned to the payer.
Payer:
Credit control area:
4. Transaction SE37
Is user exit EXIT_SAPFV45K_001 being used?
5. Transaction OBZK
For the settings under items 2 - 4, field "All company codes" must be
marked in Transaction OB45, or the credit control area must be entered
under the relevant company code in table T001CM of the credit control
areas allowed.
Company code:
6. Settings for the credit checks
7. Transaction OVAK
Which settings do exist for the sales document type used?
Sales document:
Check credit:
Credit group:
8. Transaction OVAD
Which settings do exist for the delivery type used?
Delivery type:
Credit group for delivery:
Credit group for goods issue:
9. Transaction OB01
Credit management/Change risk category
Definition of the risk category for each credit control area. You can
use Transaction FD32 to assign this risk category to a credit account.
10. Transaction OVA8
Here, the individual credit checks for key fields
- credit control area
- risk category
- credit group
are set. Take these key fields from the above settings and go
to the detail screen. In particular, check whether fields
"Reaction" and "Status/block" are set correctly. To carry out
follow-up actions in case of a credit block, the credit check
status must be set (field "Status/block").
11. Transaction FD32
Credit master data for the payer of the relevant document.
Credit account:
Credit limit:
Risk category:
Currency:
12. Settings for updating the credit values
Update of the credit values is required for the limit check (static or
dynamic credit limit check).
13. You want the item to be relevant for billing. If an item is not
relevant for billing or for pro forma billing, no update occurs.
14. Transaction OVA7
Update of the credit value is active for the corresponding item type
if the check box is marked. This field corresponds to field "Active
receivable" in Transaction VOV7.
Item type:
Active receivable:
15. Transaction V/08, Pricing
In the pricing procedure used for pricing, subtotal "A" must be
entered in a line for determining the credit value (mark the pricing
procedure and doubleclick on "Control"). Usually, the net value plus
taxes is used. This way the system is determined to use this subtotal
for credit pricing. The credit price is stored in field VBAP-CMPRE and
used for update and credit check.
You can find the used pricing procedure of the order under "Item ->
Condition -> Analysis".
Pricing procedure:
Line with subtotal = 'A':
16. Transaction OB45
Which update group (field "Update") do you use in the relevant credit
control area? The default setting is "12". If you use another update
group, check whether this is fine with you. If you open an OSS
message, please tell us the alternative update group.
Credit control area:
Update:
17. Transaction OMO1
Which kind of update did you choose for structure S066? In any case,
"Synchronous update (1)" has to be chosen as the kind of update. All
other settings will lead to errors.
Regards,
Shahbaz

Dear Lakshmipathi,
Yes, "A" is there.
Regards,
Shahbaz

Dynamic Credit check

Dear all,
Iam facing one issue , while saving the sales order, getting error as"Dynamic credit chek has been exceeded xxxx inr"
new customer created with out assign credit control area
credit customer master data has not maintained with limits.
at sales doc type as assigned the credit group.
my question is : how system has showing error based on which criteria, upto yet no transacitonal data for this cusomer.
plz sugest to raise the SO.
regards,
NAr

Hi,
Since you said, you don't have FD32 record for this customer, I would assume this is not due to your "Automatic credit control" settings which we do under OVA8.
Therefore you should be using "Simple credit check" facility in SAP.
Please check what is maintained under the transaction OVAK for your sales document type. If you have "A" or "B" or "C" under the column "Check Credit", then you're using simple credit check.
If you look at the SAP documentation given under that IMG node, you can clearly seebelow.
The SAP System checks the credit limit which was granted to the customer in this credit control area. The credit control areas and the credit limit of a customer are defined in financial accounting and entered in the customer master record. During the check, the SAP System totals the receivables, the open items from special G/L transactions and the net value of the sales order for every item of a sales document. The open items take into account obligations bound by contract which are not recorded for accounting purposes but which involve expenses through diverse business transactions. The total is compared with the credit limit. If the limit is exceeded, the system responds in the way defined by you in the configuration menu.
And also please check whether you have maintained a risk category and the credit limit in the Credit control area setting under the IMG path.
Enterprise Structure -> Definition -> Financial Accounting -> Define Credit control area
And also chcek below link on the credit management config
Cr[Credit management config|http://learnsaptips.blogspot.com/2011/08/credit-management-in-sap.html]
Best regards,
Rahal

R12.1.3 receivables - Credit Check Failure Issue

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