Rah! Downstream speed issue - 4 months+

I have been trying to resolve a fault on my BB connection since December.
I have the following:
DSL Connection Rate: 8128
IP Profile: 7150
(Perfect connection to the Exchange)
Download Speed: 87 - 200 KBps (from speedtester.bt.com)
I have had a number of complex engineers reset the connection at the exchange, 6Mb+ download speed returns for 24-48 hours then it degrades again.
I'm sure the equipment at the exchange is faulty but they seem reluctant to replace it.  
Anybody able to help guide me on this?
Kevin

ADSL Settings
VPI/VCI
0/38
Type
PPPoA
Modulation
G.992.1 Annex A
Latency type
Fast
Noise margin (Down/Up)
13.4 dB / 25.0 dB
Line attenuation (Down/Up)
12.3 dB / 6.0 dB
Output power (Down/Up)
12.4 dBm / 1.7 dBm
Loss of Framing (Local/Remote)
0 / 0
Loss of Signal (Local/Remote)
0 / 0
Loss of Power (Local/Remote)
0 / 0
FEC Errors (Down/Up)
0 / 1
CRC Errors (Down/Up)
65 / 0
HEC Errors (Down/Up)
75 / 0
Error Seconds (Local/Remote)
65 / 3

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    attachment:

    Thank you all for your prompt replies and your interests. I am sorry about my attachment. But, I have now attached a jpg format image file as you suggested.
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    The dimension of my 3D array is N x 7 x M (Page x Row x Column), where N represents number of pages in 3D array, and M represents the size of 1D array.  The file I am currently using forms 3D array of N = 28, & M = 10,731.  Refering to the top-level vi picture I attached, my while-loop indexes each page per iteration and wrap-around.  The sub-VI called "channel" inside the while-loop will further index its input (2D array) into seven of 1D arrays for other signal processsing.  The output from that "channel" sub-VI is the superposition of those seven arrays.  I hope my explaination is clear. 
    Attachement: 3Darray.jpg and MyVi.jpg
    Kind Regards,
    Shein
    Attachments:
    3Darray.jpg ‏30 KB
    MyVI.jpg ‏87 KB

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    In any case, if my Mac had problems, I'd send it in for service....!!!
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    Try recording something with Garage Band so you will be sure if there is a real problem.
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    rob

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