***Raising Alerts When the message is struck in the Queue

Hi Experts,
Is there any way of Raising Alerts When the message is struck in the Queue I want to notify the user if the message is struck in Queue(smq1,smq2).Please let me know the same.
Thanks,
Srinivasa

hi
you can trigger alert for any of the component failure.
for this u nees the ccms configuration.
than you need to configure in RZ20 and RZ21.
steps.
1. create alert category in ALRTCATDEF
2.enter long text
3. add fixed recepient.
4.go to RZ21.
5. select display overview for method
6. serch for method CCMS_Send_Alert_to_ALM.
7. copy the method and create ur own Z method.
8. open ur method.
9. under control tab select ONLY IN CENTRAL SYSTEM TRIGGERED BY CCMS AGENTS.
10. in parameter tab give ur alert cat created before.
11.under release tab select AUTO REACTION METHOD.
12. go to RZ20.
13. a list of system will be displyed select ur own xi system
14. now select the queue name for which u want to trigger alert.
15.goto property button and double click.
16. go to method tab and click on method assigment.
17. goto method radio button and assigne the method u created in RZ21.
done.....enjoy....
u can check the log in slg1 tcode
regards,
navneet

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    Duration: 81 minutes 28 seconds
    Rebekah:
    Welcome to AppleCare chat support. Please give me a moment to look over your information.
    Rebekah:
    Hi, Samia! My name is Rebekah. If we get disconnected, please chat us back. http://www.apple.com/support/ipod/contactEnter the case number from the initial email we sent you. This gives the next advisor you chat with immediate access to your case history.
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    Could you please confirm your serial number? I want to be sure we provide the best service possible for you, Samia!
    SAMIA:
    Sure, it's 8L8395UY2C5
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    My problem is with iTunes.
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    Thanks for that confirmation. Just a heads up, this is iOS Tech Support. We do support iPod touches, iPads, and iPhones, but not the iPod classic. But no worries! I can get you in touch with a phone Advisor who can get you in touch with the department that specializes in iPod classics and would be able to better assist you. Would that be OK?
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    I wasn't able to install the new version of iTunes (version 11.1.1). The installation keeps failing. The they suggested the I install it manually and that failed too. I will attach the message I received.
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    Thanks for the screenshot. It is a bit small so I am unable to fully see the message that you are receiving. What is the error message you are receiving?
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    This is the message I received in case you weren't able to open the attachment: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324."
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    I thought so after doing a little exploration.
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    Alright, we'll want to select iTunes from the list of currently installed programs. Then we will click Uninstall. When asked if you would like to remove iTunes, let's click Yes.
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    Then we will remove all instances of Apple Software Update the same way you removed iTunes.
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    We actually do not need to remove iCloud. After the Apple Software Update, we will want to remove all instances of Apple Mobile Device Support
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    How strange! Are you able to click past that and allow the process to continue or has it stopped it completely?
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    SAMIA:
    Stopped completely
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    Alright, after trying the Repair option, let's see if it will allow us to continue uninstalling or not.
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    This error code is not something that I am finding in my sources, Samia. So there is a chance that it is being caused with the Windows computer itself. However, I did find a link that may be able to help with uninstalling iTunes from Windows' support site: http://support.microsoft.com/mats/Program_Install_and_Uninstall
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    Rebekah, you're a genius! It worked! iTunes is no longer there. What next?
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    Awesome! I'm glad that worked!
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    To be sure I am on the same page, what was the last component we uninstalled?
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    iTunes
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    That is correct! However, we do want to uninstall it in the order I mentioned above. So Apple Software Update first, Apple Mobile Device Support next, and then Apple Mobile Device Support.
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    The second one is Apple Mobile Device Support.
    Rebekah:
    The Application Support will be the last component we uninstall.
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    Thanks! I'm on it.
    SAMIA:
    Done! ll 3 are gone, well 4 with iTunes. Now what?
    Rebekah:
    Awesome! Also, I just noticed that I accidentally typed Apple Mobile Device Support twice, I do apologize for any confusion! Now we will remove all instances of Bonjour and then remove all instances of Apple Application Support.
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    Yes, Bonjour is often only listed once. Is the Apple Application Support listed at all?
    SAMIA:
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    SAMIA:
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    Oh, perfect! If it was removed, we should be set!
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    We have removed iTunes and its components now! From here, our next step is to restart the computer. Then once you reboot, you can redownload iTunes from apple.com/itunes
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    That should allow you to download iTunes!
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    You're very welcome! I know how important iTunes is and I'm glad we could get you on a path to resolution!
    Rebekah:
    I hope you have a lovely day!
    Rebekah:
    It's been a pleasure speaking with you! Thanks for chatting with us Samia. If you don't have any more questions, select End Chat from the upper left corner of the chat window.
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