Random error fills screen with colored pixels and then reboots, OSX 10.6.8 2010 iMac intel Core2Duo, help?
Hi all,
random error I'm guessing something to do with video drivers that replaces the screen with a bunch of colored pixels.
I'm not sure if the computer is still responding and it's just a screen issue, but I do see a little square move when I move the mouse.
I'm uploading a picture of the error.
I've updated everything to the latest version of Leopard.
2010 intel iMac
OSX 10.6.7
Any ideas?
I've updated everything to the latest version of Leopard.
2010 intel iMac
OSX 10.6.7
v10.6.7 is Snow Leopard not Leopard and there is a v10.6.8 update available.
Click your Apple menu / Software Update
Restart your Mac after the update is installed.
Same problem exists then run the Using Apple Hardware Test
Might be a bad graphics card.
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Can you still boot to the Recovery partition using Command and R whilst booting? Or did you wipe the Recovery partition as well?
If your Recovery partition is still intact, you can simply boot to it and reinstall the OS via the Internet. If you wiped the Recovery partition, you can hold down Command, option and R keys whilst booting and boot into true Internet Recovery mode. You'll be able to reformat the hard drive, erasing all partitions (format it as "Mac OS Extended (Journaled)" with a dingle GUID partition) and then reinstall the OS that shipped with your machine.
Note that you should use a physical Ethernet connection when restoring over the Internet - it's three times slower if you use wifi.
Try your Recovery partition first and if that doesn't work, use Internet Recovery.
Clinton -
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On the Apple support site they are asking to enter the serial number and when I do so I get message it is wrong but it is the only one I have and I buy this computer in Cairo Egypt. I am living in Hurghada in Egypt for the moment. When I call the technical support of the shop where I buy it they are telling me that it is the hard disk or ram and that I probably lost everything on it and they are asking a big amount to repair.
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If you have the install discs, try booting from them, holding down the c key and then using Disk Utility to check the drive.
You can also boot into Safe mode
To start up into Safe Mode (to "Safe Boot"), do this:
1. Be sure the computer is shut down.
2. Press the power button.
3. Immediately after you hear the startup tone, press and hold the Shift key.
Tip: The Shift key should be held as soon as possible after the startup tone but not before.
4. Release the Shift key when you see the gray Apple and progress indicator (looks like a spinning gear).
During the startup in Mac OS X 10.2 through 10.3.9, you will see "Safe Boot" on the Mac OS X startup screen.
During the startup in Mac OS X 10.4 or later, you will see "Safe Boot" on the login window, which appears even if you normally log in automatically.
Please post back with results,
To leave Safe Mode in any version of Mac OS X, restart the computer normally, without holding any keys during startup. -
MacBook Pro frozen on startup screen with progress bar and then it turns off
Hello, I have a MacBook Pro 15" of early 2012 with a i5 Intel, 4GB of RAM and a 500 GB HD.
I was installing the new suit of Adobe, when suddenly my Mac got frozen, vertical coloured lines appeared and the image on screen went distorted. I had to reboot the Mac by holding the power button until the screen turned off and when I turned it on, the lines appeared again and it itself automatically rebooted. Then the screen (now with no vertical lines) got frozen on the startup grey screen with the apple logo and the spinning wheel for hours with no response.
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if you can help me, please. I don't know what else to do. The last thing is technical service.Hi again ggt15,
You can find some more information about the Recovery Partition of your hard drive here:
OS X: About OS X Recovery
http://support.apple.com/kb/HT4718
It sounds like you might be trying to reinstall your copy of the operating system. If that's the case, you may also find some helpful information here:
OS X Lion: Reinstall Mac OS X
http://support.apple.com/kb/PH3878
Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://expresslane.apple.com/GetproductgroupList.action.
Cheers,
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This is a long story...
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Apple does not have 10.5 for sale anymore from what some other users have said on here so if you want to go that route you will have to find a copy for sale such as from eBay or one of the Mac resellers.
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My iMac wont go past the grey screen with Apple Logo and question mark a caution mark
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You may find this support article helpful:
http://support.apple.com/kb/TS2570
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I cleaned my screen with method glass and surface cleaner and now the color is off. What can i do?
I cleaned my screen with methid galss and surface cleaner and now the color is off on my screen...What can I do?
Clean it again, very carefully with a cloth dampened with water only (NOT WET), if it will not come back to normal you can have the screen replaced by Apple, this will not be under warranty.
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right now it is the middle of april and i bought the ipod at the beging of Agust the year befor so it still has not been a year. currently it is thursday and the screen changed to the white and black corner on the monday earlier in the week (so 4 days ago). i had just broken up with my gril friend and we were fighting. in anger i through my ipod at the wall. i was aiming for my pillow on my bed so it would hit something soft but i missed and it hit the hard concrete wall in my room. when i looked at my ipod it had turn itself off and when turn on the screen was white with a little black in one corner. i have tryed to restart it by holding down the power and home button till it restarted but the screen only got brighter and then eventually went back the the brightness it was before and turn off. i can still turn the screen on but cant unlock. i know it is still working cause my alram still goes off in the morning. the ipod is a 4th generation ipod touch 16 GB memory and is black. can this be fixed at home on my own or do i have to take it in to apple. can apple even fix it or is my ipod past the point of repair. any advice would be nice. thanks in advance.
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If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
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Hello, please help me to find the answer.I have an image (doesn't matter
what format it is. I can use most suitable, even export from Photoshop can be used).
I would like to fill it with color. Is it possible to do it using JavaFX?
Here is an example. PNG image (please, see the link ) with transparent alpha and black color. Is it
possible to replace black color programmatically?
As I've read there is some plugin for Photoshop that allows to export work in JavaFX readable format, is it possible to realize my idea with the help of this Photoshop plugin?
Edited by: Holod on 05.10.2009 9:37
Edited by: Holod on 05.10.2009 9:37I've tried it with
1. bind instruction:
paint: Color.LIGHTBLUE
width: bind image.width
height: bind image.height2. without bind:
paint: Color.LIGHTBLUE
width: image.width
height: image.height3. without bind and with additional pixels:
paint: Color.LIGHTBLUE
width: image.width+100
height: image.height+100
+100 is random number. I should print image.width and image.height before declaring effect blend.
File is situated in the same package with fx file. I think it doesn't take too much time to load img.
I know dimensions of image, but I would like to work with abstract image, it's not good to hardcode dimensions or ask user about image dimensions. User is not a professional and he doesn't have to know such dull things :)
Edited by: Holod on 06.10.2009 9:39
Edited by: Holod on 06.10.2009 9:40 -
I Shut down my Mac by holding in the power button after my iMac froze and now when I try to turn it back it on all I get is the grey screen with Apple loge and the timer and doesn't get any further. I have tried the diagnostic test but nothing was found.
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
I have a football game recorded on a DVD+R disc that I was trying to view on my MacBook using DVD Player. The video comes onto the screen, but immediately freezes, and then disappears. An error message comes up saying that DVD player unexpectedly quit. My MacBook operating system is Mac OS X, version 10.5.8. DVD Player is App version 5.0.3, framework version 5.0.7.
However, the DVD+R works on both my Dad's and my brother's laptops. My Dad's laptop is an iBook G4 with Mac OS X operating system, version 10.3.9. The DVD Player is version 4.0. My brother's laptop is a MacBook Pro with Mac OS X operating system, version 10.7.2. The DVD Player is App version 5500.26.1 and framework version 5.5.0. The DVD+R plays fine on their laptops, but will not play on mine.
AnthonyLao Bo,
yes, you can locate and copy a file from your HD to a USB key using UNIX commands. If you know the exact name of the file which you’re trying to locate, try this:
find / -iname filename -print
This command will search your entire internal disk for the particular filename. If you know that it’s within a particular user account, then you can save search time with this variation:
find /Users/username -iname filename -print
Either variation of this command will print all files found which have the given filename. Presuming that you’re able to identify the correct file, you can copy it to a USB key using the command
cp -p filename_returned_by_find /Volumes/USB_volume
If you’re not sure which volume name your USB key has, this command will show you what the possibilities are:
ls /Volumes
Please let me know if you have any trouble with these commands. -
When updating my IOS 5.1.1 to IOS 6 and after the download completed the updating of the iphone couldn't be completed for unknown error and the device froze and all i have now is a black screen with an apple and a meter that shows no progress I can't switch off my iphone or do anything!!!
Hi,
I had a similar problem last week with my nice shiny 3 week old iPhone 6. I noticed the Apple logo was on the screen, but it did not progress like a normal boot up. I restarted the phone, and it showed the Apple logo, then a red screen then cycled back to the logo and kept looping. I got the phone to the iTunes connection stage by keeping hold of the power button and the home button until the apple logo appeared then kept holding the home button. iTunes recognised the phone, and wanted to restore, but this was unsuccessful because the phone would keep looping to the red screen and iTunes failed. After loads of Apple support, I was told it was a hardware failure, and like you I live more than an hour away from the store. None the less, I made an appointment with the Genius bods, and they replaced the phone. They said they had never heard of the problem, but really, take a look at these forums and you will see that it is a common problem and I suspect they are keeping it under wraps...
My issue is that as a disappointed customer with faulty goods, why should i have to stick to an appointment to get it replaced? What other store would you have to do this?
The "Genius" didn't even want to see the phone powered up before offering a replacement... Oh, and it turned out they didn't have the exact same model as a replacement so they were going to send me out of the store empty handed.... I kicked off BIG time, and they very reluctantly gave me a phone from the sales stock, rather than the repairs stock..
Not a happy Apple customer anymore, and I feel the more people who know about the lack of service and customer care the better. They need to get off there high horse and join the real world!
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