Re: cancellation of services from skype

Hello :
It's take so long to contact anyone or anything.  I have been working on a problem that has evolved in the cancellation of my skype account.  I have been trying since 12:00 pm and its is now 3:00 pm. That's not real.
Someone contact me from your business department by e-mail.  I have been chargeed for auto charge and somone is using my number.  I am disgusted please contact a distress skype user. ASAP.
HELP HELP HELP.  I WANT OFF.  Have had good services up until this problem. 
Please advise me about the credit to the account for  refund.  thanks
Sorry but want out
Donna

1donna,
I'm not sure if you contacted Skype Customer Service, but they would be your avenue to resolve the problem.  The general Skype Community has no access to your account info, nor your situation.  Auto charge is something you may have enabled in your account.  You can sign into the Skype website and manage your account including auto-charge.  Changing your password would be a solution to regain access to your account and to boot anyone else off.  If you password was obtained it may have occurred through the use of a public computer, social networking, or even a virus/keylogger on your computer.  You may want to do a full system virus scan, to ensure you have not been exposed through some vulnerability.  I do believe customer service will work with you on the issue but they may suspend your account while they investigate.
https://support.skype.com/faq/FA1170/
Just follow the "Continue support request" links, to avoid coming back to the Community on this issue.

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