Re: Creative Cloud Installation - 60 Error
Hello,
I'm having the same problem with the installation of the new Lightroom CC 2015...
The application Creative Cloud can't seem to download it because apparently "the download is corrupted (-error 60).
I've already tried to disconnect and sign in again to my account, but it doesn't seem to work...
About your option to download the trial version, it seems only possible to do it by Creative Cloud, so it's a dead end...
Any thoughts about resolving this issue?
Thank you.
Hello,
Thank you both for the reply. So, i checked the page that you recomended and it takes me back to my previous post...
So, as recommended for those who're having problems downloading the applications though Creative Cloud, i followed the instructions and downloaded and installed the Lightroom cc trial version and tried to validade the licence, but, apparently this conversion is not possible with applications such as Muse, Lightroom, etc... Convert Creative Suite 6 applications to Creative Cloud membership
Having that said, the problem remains... My creative cloud manager cant seem to recognize the trial program that i've installed, and for now, i'm limited to the LT 30 day version...
Any thoughts on how to apply the licence to the trial installation or how to resolve this issue?
Thank you.
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Creative cloud installer download error
Hello,
one of the persons in my Adobe Creative Cloud team installed all programs from the package, but Photoshop does not appear in the Applications folder on her mac after this.
In the Adobe Creative Cloud program, whenever we go to the Apps pane, we get the Download Error below.
So it is impossible to try to reinstall Photoshop.
Is something wrong with the download server?
She has +200Gb free space on her computer, so that's not the problem.
I have tried uninstalling and reinstalling the Creative Cloud program (not the individual CC programs), but it still fails like this.
Do i really have to completely uninstall the whole suite and reinstall it agin? The download takes very long...
/PeterHi datpete,
Can you please try downloading in root account: Enabling and using the "root" user in Mac OS X.
If still the same issue then kindly refer the article: http://helpx.adobe.com/creative-cloud/help/cc-desktop-download-error.html.
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Note: Kindly follow the very important instructions before download.
Regards,
Romit Sinha -
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Installation failed. Error Code: U44M1P7What is the current version of Ps (Help->System Info), if you have 13.0.1.2 already applied then you need to re-install Ps to get Ps 13.1.2.
As 13.1.2 is a subscription patch this would not get applied over 13.0.1.2.
If this still does not resolves your issue, Kindly mail me installer logs.
For Mac:
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Ashutosh -
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I found the manual update, which worked!
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5595&fileID= 5604Hi Barbara,
For failed 13.1.2 update error U44M1P7, Please refer to the solution mentioned in the following threads :
http://forums.adobe.com/message/5396792#5396792
http://forums.adobe.com/message/5409050#5409050 -
I need help installing update 13.1.2 for Photoshop creative cloud, installation fails with error code: U44M1P7. Could someone please help?
Sorry to bother you.
I could find the answer after searching previous posts about this language problem.
Had to change my language in AAM profile and then download PS CS6 again ( english version ).
Then open the actual Photoshop and in preferences > interface you can besides the Dutch also option for English.
restart application and Voila.
Greetz, Jeroen -
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So, Lion won't let me deactivate, so I can't use the updates that I just bought with signing up for the Cloud, so I tried installing on my Mountain Lion Macbook and this is what I get...
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Please Help, somebody!
Spent about an hour with Adobe Tech support just trying to figure out why I couldn't deactivate my product, only to find I had to close the chat room and the advice still didn't work.
Very frustrated, here! I have no updates on either computer, now!Hi Jules,
Sorry to hear about your difficulties.
My recommendation would be
- Uninstall PS via Mac HD > Applications > Utilities > Adobe Installers (Mac OS X)
- Create a new user with Admin rights, log out of your current account and into the newly created one
10.7 http://support.apple.com/kb/PH4600
10.8 http://support.apple.com/kb/PH11468
- Reinstall Photoshop CS6 via Adobe Application Manager
- Try to update to 13.1 using Help > Updates in Photoshop CS6
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I get the following error message when trying to instal in copy: “Creative Cloud Installer” can’t be opened because the identity of the developer cannot be confirmed.
Mac Unidentified Developer Issue
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Meg81 error 214 indicates a download data validation error. This means that the update you downloaded became corrupted likely during the download process. I would recommend utilizing the suggestions listed in Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html to attempt to improve the stability of your Internet connection.
You can also find information on how to review your download logs which may provide additional information regarding the failure of the download. -
Any advice for not being able to download the creative cloud installer?
Lisalynn33 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve download errors.
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I get an error stating cc cookies dir: cannot make folder / cookies: Permission denied (error 13) when I attempted to download the creative cloud installer on my Mac. Can anyone help with similar pop up window? I'm trying to get a trial version of CS5.
You do not need to involve Creative Cloud to install/try the trial version of CS5...
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html -
Error-600 keeps appearing when I try to launch creative cloud installer- does anyone know how to fix this? osx 10.9.2
help is greatly appreciatedWelcome to Adobe Forum,
If there is no billing issue, then I would like to mention that
Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
So you need to login with your Adobe ID and password to activate the cloud membership.
Log out & log back in of the CC Desktop App.
In case it is not signing in successfully please try the following:
I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
Windows:
In windows 7 navigate to following location:
/windows/system32/drivers/etc
1. look out for "Hosts" file
2. Open it with notepad
3. Check if you have any entry for Adobe
4. Remove the entries and try again launching any product from CC
Mac:
1. Please click on "Go" and navigate to /private/etc
2. Open "hosts" file and check out for any entries for Adobe.com
3. Remove the entries and save the file
4. try again launching any product from CC
You can refer :
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
Please let us know if it worked.
Regards,
Rajshree -
everytime i try to open creative cloud installer i get a error code 22 i have tried turning off my firewall and no success. what is the best way forward?
is that the case-sensitive drive error? Error "Case-sensitive drives not supported" or similar install error | Mac OS
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I want to see my app through Creative Cloud Installer, but they said there is an error??
Te has dirigido a un Foro de Usuarios, en español.
Comenta por favor en detalle el problema. Gracias.
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