Re: New Subscriber to BT Infinity - BTYahoo Email

This ownership is a mystery to me.
I use BT services with Microsoft Outlook for my emails. I particulary like Outlook as it gives me options to resize photographs to 1024 x 768, making them remain full screen yet reducing the sizes from MB to KB's for mailing (Not offered by Yahoo! -
and so try to stay away from that site.) However, I have a persistant BT problem in that on my Outlook page, BT is constantly flashing up boxes for my ID and PW. In spite of repeatedly filling them in they just keep reappearing and i can't get rid of them. (It is driving me Insane!)
I was told that Yahoo 'grabs' all emails first for security filtering and it is the 'organ' for passing them on to MS Outlook.
I find that if my Outlook produces 'errors' in sending and receiving emails i can, reluctantly, go onto Yahoo, via Google, and find all my emails sitting there - Grrrrh!!!
In the recent past, due to the above persistant requests, I have changed my PW for BT and also for Yahoo: at one time and for years I was able to use my original email address and the same password for both MS Outlook and for Yahoo.
Recently I was told that BT have an issue with Security and that the repeat requests for ID and PW is because I have a Kindle and a Smart Phone. I was advised to take off Roaming and Internet from my phone to reduce the access of one device to internet, making one less thing for BT to be paranoed about. I want to keep my Kindle with access to the internet, as being elderly it is more convenient to access Catch-up programmes with that than sitting at my PC in the evenings.
Is it just me (at 80 yet totally PC savvy), that feels in a muddle with this lot? Who can rectify these issues and answer these quiestions?

Are you using Yahoo for your email. If you are you will need to contact Yahoo about your problem.
If it is not Yahoo is it BTMail or BTYahoo mail system? If you are not sure please use this link to check because it is important to know in order to try and help you
http://diagnostics.bt.com/login/?workflow=EmailChecker
Your email problem is unrelated to your Kindle being able to access the Internet to watch catch up TV so you can start using it for that again.

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Re: New Subscriber to BT Infinity - BTYahoo Email

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