Re-send a shared document - e-mail notification doesn't arrive

Hi
Great and stylish application this sharing prog. A question though :
I uploaded a pdf-file and shared it with a friend via an e-mail notification (and link); I also sent the link to myself.
Between the sending and the opening of the file by my friend (he has no account at the service) I changed the rights from open to restricted not knowing only users/members could open the link to a restricted file.
He mailed me he could not open the file so I reset it to open and sent him the link again (with myself as cc). I don't know about him but I dit not get the second notification (the first link now worked without singing in).
When I tested the sending of the same pdf to another mailbox of mine and myself in cc I got the link in the other mailbox but not in the cc-mailbox (same as the first link).
So, once you have sent a file to a certain e-mailadress, it is impossible tot send it again ?
thx
Luc

Hi Michelle
- Put a "V" : I meant "check the box" in front of the e-mail address.
- When I speak about "cc" I mean adding my own e-mail address after
the one of the person with whom I want to share (to check whether the
e-mail had been sent). This only works the first time. If I want to
share the document again with someone else and put my e-mail address
behind his/her address, the mail to myself never arrives (but the
other person receives the mail).
- I don't send from the desktop.
grtz
Luc
2009/5/5 mcacbat <[email protected]>:
Hi Luc,
>
Thank you for your update. I have a few questions.
>
I'm not sure what it means to put a "V" in front of your email address on the list? Do you mind explaining this to me?
>
Also, the Share UI doesn't have an "CC" option, which makes me wonder if you are sending out the files directly from the desktop version of Acrobat? I've been doing my testing using Acrobat.com exclusively...
>
Thanks for you help!
>
Michelle
>

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    bharat.chinthapatla

    Hi Bharat,
    your steps seems to be correct. Just try to ping your mail server, to verify if your mail server is running up, besides note that mdm go throw port 25 for sending emails, so please check if you are able to send emails using port 25 in your network.
    Regards,
    Vito

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