Re: upgrade eligibilty

If both lines on contract are eligible for an upgrade, does the secondary line have to use the upgrade at the same time that the primary line use it? or can the upgrades be used seperately?

Ok so i waited for 3 days to see if my ip profile line speed or sn would improve and nothing has. I am now plugged into the test socket and stats have only slightly changed. Sound margin is still high (i think?). This is with just the broadband connected and all other wires, power sources etc out of the way...
DSL Connection
Link Information
Uptime:
0 days, 0:02:41
Modulation:
G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]:
755 / 1,149
Data Transferred (Sent/Received) [KB/KB]:
29.00 / 36.00
Output Power (Up/Down) [dBm]:
9.5 / 0.0
Line Attenuation (Up/Down) [dB]:
14.0 / 26.5
SN Margin (Up/Down) [dB]:
8.5 / 33.5
Vendor ID (Local/Remote):
TMMB / IFTN
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
1 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
Error Seconds (Local/Remote):
1 / 0
FEC Errors (Up/Down):
35 / 793,794
CRC Errors (Up/Down):
32 / 0
HEC Errors (Up/Down):
10 / 0
Line Profile:
Fast
So the problem seems to be noise on the line? I did a quiet line test and it was fine, what can i do next?

Similar Messages

UPGRADE ELIGIBILTY PROBLEMS or GLITCHES?

*WARNING - THIS IS A LONG POST SO GET READY TO READ*
Last night i had checked my upgrade eligiblity on the AT&T website and for some reason it had changed from me being eligible just a few days ago and even the day before to saying i should call into customer care, about 15 mins later it said i was not eligible at all. I decided to call customer care right away, i spoke to a rep who told me that i was not eligible because i had renewed my contract in Sept/2007. this was true since i had renewed to a new 2 year contract last year after acivating my Iphone 4GB.
well after hearing that from the 1st rep i did a little research and found out that all previous Iphone customers who had purchased an Iphone before July 11, 2008 will be able to upgrade automatically to the Iphone 3G for the $199 or $299 price. i decided to call back. i spoke to another rep and explained to her i purchased an Iphone last September and that i should be eligible for the lower upgrade pricing which she affirmed was true. I also asked why the ATT's website says otherwise and she explained that it was reflecting the fact that i was not eligible to upgrade to a new phone(non- Iphone 3G) but i was still eligible to upgrade to the the Iphone 3G.
This morning after all that chaos i went through last night something just wasnt sitting well with me and so i decided to make sure i was eliglible at the ATT store i would be purchasing my Iphone 3g tomorrow. When i arrived at the store and asked the rep at the store if im eligible, she checked (which took about 10 min's) and came back with the manager and he told me i was NOT eligible for another 14 months. I then explained to him that i had previously purchased an Iphone from this very store. He then asked me if i had the Iphone with me. I told him i sold it last month after hearing the new one was going to come out. He said that that, because i sold it and using a different phone is the reason why its showing up on his computer that im NOT eligible. he said because i sold it and switched phones his computer is showing a different IMEI # (cell phone serial #). And because i sold my Iphone 2G i was technically NOT an existing customer and there is pretty much nothing that he or anyone else could do about it.
After leaving the store in disbelief i decided to call ATT customer care again and they said AGAIN that i was eligible and that the ATT store's computer was wrong, i also told her that i sold my phone which she then laughingly replied that i shouldnt have told her that or the ATT store that because they probably would not have known. i asked if she could speak to the manager anyway which she did but ended up just agreeing with the store manager. So i embarrasingly left the store for a 2nd time but by the time walked over to my car i was so ****** and felt this was just unfair because i was an Iphone customer and it shouldn't matter wether i sold it or not. Since the original Iphone was unsubsidized, the fact that i sold it should have no bearing on if im eligible for the new Iphone 3G, the video said you're eligible if you were a "previous" Iphone customer who purcashed before July 11th not an existing iphone user. (plus i never dropped my data plan last month after selling the thing!).
ANYWAYS!, i called up customer care again and spoke to ANOTHER rep (4th time) and she also agreed that i was eligble the same way that every other rep did when i called into AT&T customer care. i explained to her my whole situation again and also told her clearly how although i sold my original Iphone that i am still considered a "previous purchaser" of the product therefore i should be eligible. and she agreed. she then put me on hold a couple of times and called the store i went to and spoke to someone there who said I WAS ELIGIBLE! she told me i should have no problems tomorrow. i asked her to wait on the line just be sure the manager was in step with what she said. i handed the manager the phone and she spoke with him for awhile and then she had him on hold for a long time. So he asked i wait util he gets a concrete answer. Meanwhile i was browsing around the store where i noticed they had a touchscreen kiosk where you can view your account info. It had a link where i could check my upgrade eligiblity and guess what it says? IM F*#!'n eligible!!!! and i could print it out on a receipt. i then bought it to the manager's attention and he says that they are experiencing some glitches and to just wait for an answer until he hears something from the Customer Service Rep i spoke to over the phone but i should be eligible since that's even what there kiosk printout says. i then left halfway satisfied. after driving off for about 5 mins the store manager calls me and says he received an e-mail stating that I WAS INDEED ELIGIBLE!!! WOW! has anyone else experienced anything like this? sorry for the novel but i just wanted other people to have something to help them in case they went through something similar. let me know

Some people are always going to have problems with any update. This one is no worse than most. I suggest you copy your boot volume to an external drive, boot from it, and install the update. Test. If you have problems, all you have to do is reboot.

Upgrade fee for iPhone 6

You're going to pay an activation fee then an upgrade fee of 30 2 years later at verizon.

I find this whole thing to be ripoff as well.. I have 3 iPhones (a 3g, 4 and 5) on 3 lines and 10GB of shared data, unlimited talk/text.My 3g has out of contract for 2 years, my 4 has been out of contract for 6 months, and my 5 is almost out of contract. I pay $145.00 plus tax p/m so it comes to $157.00 p/m. I wanted to upgrade my 4 to a 5c (cause that was the cheapest iPhone that wasn't refurbished. I did an online chat with two representatives.A. The first one said I would lose my mobile share value discount if i upgraded with a 2-year Contract, so I would be paying $25 more per/month if upgraded that phone. B. The next rep said, no I wouldn't lose any discount, cause i was eligible for an upgrade with a 2-year Contract. C. So I called AT&T today on the phone and the Rep said yes, i would lose the discount if i upgraded to the 2 Year Contact. She said I would pay an extra $25 p/m. She then tried to convince me that ATT Next was cheaper overall. (Sure it is!) She then sent me a link to an online ATT Next vs 2 Year Calculater... (Screen Shot below).
After pulling up the iPhone 5c (which is valued at $450.00 on ATT Website), if i did a 2-Year Contract the phone would cost me (with "ACCESS" fees) $1000.99!!!! What a freaking RIP-OFF!
And with the Next Program (24 mo) it would cost $720.00, so still $270.00 more than the cost of the phone. What the heck is going on???
So to finance the phone through ATT it would cost me more than 50% more than the retail value of the phone, and to do a 2-Year Contract it would cost me 100% more than the retail value of the phone. Seriously???So where is my Upgrade Eligibilty?
Wow, seems like the only option then is to buy whatever iPhone you can afford directly from Apple, and then get the family plan with lowest amount of data you can deal with, in order to actually pay a reasonable monthly charge...
My head is spinning looking at the online Calculator. I've been with ATT for probably 7-8 years now, never had this kind of issue with them, since this NEXT non-sense came around.
AT&T has jumped the shark!

Socket security layer for 8330 curve

With no warning my company added socket security layering on our e-mail exchange server. Now all of us with blackberries cannot receive our mail on our phone. I have a 8330 curve. I'm not able to figure out if there is a setting for this. Please help!

Hi Mike8330!
I'm sorry to learn of these error messages! Let's get to the bottom of this, OK? You have "8330" in your screen name, so I'm assuming you have the Curve 8330? I did a little research on the error code you're receiving, and I recommend a master reset of the device, so the error code goes away. Here are the steps:
http://vz.to/19ILeEB
Please let me know how this goes for you, I'd like to make sure you're no longer having this issue.
Have you checked out the new Blackberry devices we offer? Ready to upgrade? Just dial #UPG send to check your upgrade eligibilty. Check out our line up here: vzw.com/products
Thank You,
ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport

What is qualified software to complete download of acrobat 11?

Ive downloaded acrobat 11 anda reader 11, but now im having trouble coverting word docs and jpgs to pdfs. What "qualified" software am I missing?

Kevin,
I've checked your account and as per your order history you've bought an upgrade for Acrobat XI standard. As per the upgrade eligibilty guide for Acrobat XI standard listed here you need to have a qualifying version in order to to purchase an upgrade. In case you do not have an upgrade you can return the order and purchase the correct version(i.e. the full version). More details on how to return an order are listed here.
Thanks
Nikhil

How did I lose my New Every 2 promotion

Several months ago I was eligible for New Every 2. My wife, the family share line on my account, was not eligible for upgrade and her phone broke. Being the nice husband, I transferred my upgrade eligibilty to her since my phone was fine and she would be eligible in a few months. She upgraded her phone and all was fine.
A few months go buy....
I then go to upgrade my line by transferring her upgrade to me. I am able to do this all online and it goes without a hitch. However, now, neither of us are eligible for a New Every 2 discount when the 2 year contract is up in 2012? Why did I, the primary line, lose my New Every 2 discount eligibility?

rices60 wrote:
Several months ago I was eligible for New Every 2. My wife, the family share line on my account, was not eligible for upgrade and her phone broke. Being the nice husband, I transferred my upgrade eligibilty to her since my phone was fine and she would be eligible in a few months. She upgraded her phone and all was fine.
A few months go buy....
I then go to upgrade my line by transferring her upgrade to me. I am able to do this all online and it goes without a hitch. However, now, neither of us are eligible for a New Every 2 discount when the 2 year contract is up in 2012? Why did I, the primary line, lose my New Every 2 discount eligibility?
When you used your upgrade for her, (yes that was nice) your NE 2 went with it. She did receive it or got a phone that was free after discount and rebate. So the NE2 credit would not be used and would be forfeited.
In addition you are talking now is 22 months, the most the discount would have been for her is $50. The discounts changed in 2008
Go to your online account and pull up account documents and view the receipt for her phone. It may or may not be there.
The other option may be when you upgraded it was the annual upgrade. (It shows online you are eligible for an upgrade at 12 months and 1 day through 19 months and 30 days) By using this upgrade you forfeit the NE2 credit. This upgrade is as if you are at 20 months. You get two year pricing, just not the NE2 credit.

Pre-order 5 thru VZN or APPLE?

Does it make a difference?

you cant use your ne2 credit if you have one unless you go through verizon
and it may be sticky if your doing an upgrade eligibilty swap

Technical upgrade from 4.7 to ECC 6.0

Experts,
1.We need to make Technical upgrade in HR from 4.7 to ECC 6.0 with OM,PA, -ve Time,Payroll, Recruitment (other Modules also upgraded).Kindly let us know what will haeepen for the following .
A.Configrations in SPRO
B.Previous database (Cluster table for previous Time and payroll run)
C.Master data of employees which is stored in Infotypes
2.Also Kindly let us know is there anything we need to take care after moving from 4.7 to 6.0

Hi Kumar,
Basically there needs to be a Transport established between 4.7 and ECC6.00 Version . You can create Transport request for those tables whose value remain same in 4.7 nad ECC6.00 But for tables having changes you need to create the Configuration.
1 more method applied by organization is a client copy of tables.
My suggestion would be like this :
1. Compare and Update Tables (from Configuration Handbook)
Pay Frequency
Define Period Modifiers
V_T549R
Define Date Modifiers
V_T549L
Check Payroll Accounting Area
V_T549A
Pay Scale Structure
Define EE Subgroup Grouping for PCR and Collective Agreement Provision (CAP)
V_503_B
Check Pay Scale Type
V_T510A
Check Pay Scale Area
V_T510G
Check Assignment of Payscale Structure to Enterprise Structure
V_001P_C
Define Default for Pay Scale Data
Feature - TARIF
Setup payroll period for Collective Agreement Provision
V_T510W
Revise Pay Scale Groups and Levels
V_T510
Enterprise Structure for Wage Type Model
T539A
Feature - LGMST
Revise Default Wage Types
V_T539A - already tested
Define Valuation of Base Wage Types
V_T539J
Legacy Data Transfer
T558B
T558D
Define Periods for import
T558B - already tested
Rates of Pay
T512W
Pay Scale Allowance Group
V_T7INA1
Assign Pay Scale Groupings for Allowances
V_T7INA3
Define Basic Codes
V_T7INB4
Statutory
Define Trust Details for Provident Fund
V_T7INF1
Assign Company Rates for Provident Fund
V_T7INF5
Define PF Trust Validity Period
V_T7INF7
Maintain Contribution Details for Provident Fund
Feature: 40EPF
V_T7INF3
Define Contribution Type for Statutory rates for Provident Fund
V_T7INF3 - already tested
Employees' State Insurance
V_511P_B
V_T511P
Maintain Number of Working Days in a Month
V_511K_B
V_T511K
Define Personnel Area and Subarea Groupings for ESI
V_T7INE1
Assign ESI Groupings for Personnel Area and Subarea
V_7IN0P_ESI
Maintain Contribution Rates for ESI
V_T7INE3
Assign Universal Contribution Groupings for Universal Contribution Type
V_T7INOP_ALL
Assign slab code for Universal Contribution Grouping
V_T7INU1
Assign Slab code and other parameters for each state of a universal type
V_T7INU3
Assign contribution Value for each slab
V_T7INU5
Maintain Eligibility Details for Superannuation
Feature - 40SAN
Tax and Professional Tax
Define Professional Tax Grouping Details
V_T7INP1
Maintain Method and Form Layout for Ptax Groupings
T596F
Maintain Re-Computation Behaviour of Tax related
Feature - 40MWT
Maintain Schema for Exemption on Medical Reimbursement / Insurance
V_T7INT9
Maintain Schema for Exemption of Child education and hostel allowance
V_T511K - already tested
V_T7INT9 - already tested
Bonus Act
T511K - already tested
T511P - already tested
One Time Bonus Tax
Copy Wage Types
V_T7INT9 - already tested
V_T7INA9
Define Compensation Area Feature
Feature - CAREA
Assign organizational assignment to Compensation Groups
Feature - CMGRP
Maintain Variant for Payroll Simulation
Feature - 16CVA
Maintain Payslip Variant
Feature - 16EVA
HRA/CLA/LTA
Define Accomodation Types
V_T7INT7
Company Loans
Maintain Loans Grouping
Feature - 40LGR
Mantain Loans Eligibility Checks and Limits
Feature - 40 LGR - already tested
Banking
Setup House Banks
V_T012
Bank Account
V_T012K
Define Sending Banks
Feature - DTAKT
Check Text Keys for Payment Transactions
V_T520S
General Ledger
Define Employee Grouping Account Determination
Feature - PPMOD
Define Symbolic Accounts
V_T52EK
V_T52EZ
2. Compare and Update Genaral Tables
1     T512W
2     T511K
3     T511P
4     TCURR
5     T030
2a. Compare and Update Additioanl PY-IN Tables
1     T7INTN TAN Number Maintainence
2     T7INA1 Pay scale grouping for allowances
3     T7INA3 Associating pay parameters to pay scale grouping
4     T7INA5 Wage type model for pay scale grouping for allowances
5     T7INA7 Reimbursements Allowances and Perks - base slabs
6     T7INA9 Reimbursement allowances perks - eligibility and calculation
7     T7INAA Salary year for pay scale grouping for allowances
8     T7INB1 Basic Wages
9     T7INB4 Basic Codes
10     T7INB5 Basic Codes for Allowance Groups
11     T7INB7 Basic slabs
12     T7INB8 Appraisal Criteria
13     T7INB9 Increment criteria
14     T7INC1 Car types master
15     T7INC3 Type and age eligibility for car schemes(COCS/OYCS)
16     T7INC5 Perk valuation for cars
17     T7INC7 Amount and number eligibility for car schemes(COCS/OYCS)
18     T7INC9 Conveyance allowance eligibilty
19     T7INCA Codes for Conveyance types
20     T7IND1 Dearness allowance consumer price index master
21     T7IND3 Dearness allowance consumer price index value
22     T7IND5 Dearness allowance basic slab details
23     T7IND7 Dearness allowance calculation rules
24     T7IND9 Dearness allowance consumer price index slabs
25     T7INE1 Personnel area / subarea grouping for employees' state ins.
26     T7INE3 Employees' state insurance contribution rates
27     T7INF1 Trust Master
28     T7INF3 Statutory rates for Provident fund
29     T7INF5 Company rates for Provident Fund
30     T7INF7 Trust details
31     T7ING1 Gratuity Details Maintenance
32     T7ING3 Gratuity ID Maintenance
33     T7ING5 Gratuity ID and Related Wage Types
34     T7INI0 Investment category limits
35     T7INI2 Investment technical description and text
36     T7INI4 Investment details
37     T7INI5 Sub section description
38     T7INI7 Sub section limit
39     T7INI8 Sub division description
40     T7INI9 Sub division details
41     T7INIA Deduction wage type for Sec 88
42     T7INIC Deduction wage type for Sec 80
43     T7INJ1 Section 24 Deduction Details Maintenance
44     T7INJ3 HR-IN: Loans Eligibility checks and limits
45     T7INJ5 HR-IN: Loans Dusbursement Schedule
46     T7INJ6 HR-IN : Loan Tranche Disbursement: Text for Events Code
47     T7INL1 Leave validation for LTA
48     T7INO1 One day salary deduction
49     T7INP1 Professional tax grouping details
50     T7INP3 Method and form layout for states
51     T7INP4 Professional tax slab amounts
52     T7INR1 Housing code for taxation
53     T7INR3 Percentage/amount for housing related constant
54     T7INR5 Housing related statutory constants for taxation
55     T7INR7 Codes for Housing Types
56     T7INR9 City category for housing type
57     T7INS1 Superannuation Details Maintenance
58     T7INS3 Superannuation ID
59     T7INS5 Superannuation-Wagetype Details
60     T7INT1 Slab codes for taxation
61     T7INT3 Taxation slabs
62     T7INT5 Personnel subarea grouping for Tax
63     T7INT7 Tax codes for tax exemptions
64     T7INT9 Taxability of wage types
65     T7INU1 State for Universal Grouping
66     T7INU3 Slab Codes for States
67     T7INU5 Contribution Value for Each Slab
68     T7INW1 Personnel area/subarea grouping for LWF
69     T7INW3 Labour welfare fund rates
70     T7INY1 Recovery of rounding off amounts
71     T7INZ1 Factor for retiral benefits
72     T7INZ3 Period of notice codes
3. Compare Payroll Schemas
1     Compare ECC5- to ECC6 standard schemas
2     Compare ECC5- to ECC6 customised schemas
4. Compare Personnel Calculation Rules (PCR)
1     Compare ECC5- to ECC6 standard PCR's
2     Compare ECC5- to ECC6 customised PCR's
B. Payroll Process
1     Generic Payroll Process
1.1     Simulate Payroll
1.2     Release Payroll
1.3     Start Payroll
1.4     Check result
1.5     Corrections
1.6     Remuneration statement
1.7     Simulate and test FI/CO postings
1.8     Simulate and Test Preliminary DME
1.9     Run Preliminary DME Program
2     Create a live posting run and create FI documents
C. Regression Testing (Variance Monitor)
1     Compare Payroll Results
Create a Excel with these contents and fill them up by saying the percentage of similarity and completetion.
Please let me know if this is usefull
Regards,
Prabha

Annual upgrade, NE2, and more early upgrade confusion

I see a lot of confusion here regarding upgrade eligibility and credits. I've tried to research to get a clearer understanding but there are still some things that are hazy to me.
Regarding NE2 - I found this: "Annual Upgrade was a marketing program available to customers who signed up for a two-year plan of at least $49.99 or higher. Enrolled customers were eligible to upgrade after one-year."
Great, but when exactly did this "marketing program" end? Is it only available to the primary line if there are multiple lines on an account? Does the $49.99 refer to JUST the calling plan, or total (including data/messaging/etc)?
I've seen plenty of articles like this talking about Verizon giving early upgrades to those who would normally not be eligible. Trying to figure out what the criteria is, it seem like this early upgrade offer was extended to customers who purchased phones last year, up to late 2010. Aside from that though, I can't really tell what makes a one customer "eligible" and the next ineligible. I was wondering if anyone had information on this that could clarify the issue.
Also, I've noticed many smartphone owners, even those that purchased recent phones like the Thunderbolt on contract, say that they've been able to get early upgrades. I'm just curous as to what qualifies someone for an early upgrade and what Verizon looks at when deciding eligiblity, since with everyone's different experiences, it seems like there aren't many hard and fast rules. Thanks for any help

andrewtorres87 wrote:
Thanks for the replies guys, that gives me a much better idea of what's going on as far as early upgrades go. Like everyone else, I'd love to be able to upgrade a little early, but when I check upgrade date, it seems to be on the typical 20 month schedule. I was just wondering if I might have some sort of eligibilty though since I renewed my contract in 11/2010, well before the NE2 and annual upgrades were discontinued. I'm pretty sure I would meet the calling plan requirement since my plan includes voice/unlimited messaging/data, but I'm on a family plan and don't know that I'm the "primary" line. Although I'm 99% sure nobody else on our plan has been eligible for NE2/annual upgrade either...You can sign into MyVerizon to see which line on your account is the primary line. Or you can look at your bill. Normally, the primary line is listed 1st. If you signed a contract for your line in November of 2010 yet are not eligible for an upgrade, then you can be certain that your line is not the primary on your Family Plan.
It'd be nice if I could find someone to look at the acoount and offer some sort of explanation as to why/why not I'd be eligible for annual upgrade, but the only "help" I've gotten is reps telling me when my upgrade date is, which is already well known. Or telling me to open a new line if I really want to upgrade now, which just seems like a wasteful option, not really saving any money over the long term compared to just buying a device at full retail. Reps will NEVER give the annual upgrade date PRIOR to the line actually becoming eligible for the upgrade. This is because it is not a definite upgrade eligibility, but a conditional one. If your plan changes prior to your line reaching the annual upgrade eligibility, you could lose the ability to become eligible. Then you would just complain to Verizon that you were told you could upgrade at a certain date and are not able to do so.
For example, you have a Family Plan with 1 Primary(contract signed in 11/2010) and 3 secondary lines(contracts signed in 11/2010). The Primary line decides in July of this year to leave the plan to join up as a secondary on a different Family Plan. In this case, although the Primary WOULD have been eligible for an annual upgrade in 11/2011 had they stayed on the original Family Plan, it would no longer become eligible for the annual upgrade because it is now a secondary phone on a different plan and the $9.99 line access fee would not qualify for the annual upgrade. If this person was originally told that they would be eligible for an upgrade in November of 2011, they would then complain that they weren't able to upgrade now! Furthermore, the secondary line which was switched to the Primary line on the original Family Plan WOULD NOT be eligible for an annual upgrade in 11/2010 because it became the Primary line AFTER annual upgrades were discontinued in January of 2011.
I am (mostly) satisfied with the actual data/voice service I get from Verizon, but their customer service seems to be on the decline, I'm my experience at least. They seem to be more concerned with getting new contracts (customers) than providing services to long-time customers and doing what they can to keep them happy. Just an observation as a VZW customer of 12+ years. Not to say this isn't expected, as they're a huge company and didn't get where they are by NOT putting $ first, but as the carrier with the reputation of having the best customer service, I've found myself being less and less impressed over the years. Sorry to vent here, but hopefully honest feedback is something that could be at least a bit useful to Verizon.

Want to upgrade online!

I want to upgrade online, but the website will not let me because I am not the primary bill payer. I had the primary bill payer make an account to see if I could upgrade from there, but even the primary bill payer cannot upgrade from their primary bill payer account! I just want to buy a new phone off this website, from my account. Is there some way I could do this.

cmill20 wrote:
I want to upgrade online, but the website will not let me because I am not the primary bill payer. I had the primary bill payer make an account to see if I could upgrade from there, but even the primary bill payer cannot upgrade from their primary bill payer account! I just want to buy a new phone off this website, from my account. Is there some way I could do this.
Why is the primary account holder unable to upgrade? If it's due to eligibilty (none of the lines on the account are eligible to upgrade at this time) then the only way you can get a new phone from the website is to pay full price.
Are you sure you are using the account owner's log in to try and do the upgrade? That should show you all the lines on the account and their contract dates and upgrade dates. What information are you given when you log in (As the account owner?)

Can i get my att upgrade discount if i pre order iphone 5 through apple?

i want to pre order new iphone 5... was wondering if i use apple.com if i will be able to get it for the upgrade discounted price or if i have to go through att to get it?

I had the same question. Yes, you can order the iPhone through the Apple online or Retail store. They have the ability to check your eligibilty during the order and apply your discounted price. I just confirmed this by calling 1-800-MY-APPLE. Additionally, you can go the online Apple Store > Shop iPhone > iPhone 5 (link below) and you can even check your eligibility there - proving that apple has that capability ;-)
http://store.apple.com/us/browse/home/shop_iphone/family/iphone

IPod no longer works with car stereo since upgraded MBA & iTunes

My iPod classic has worked just fine connected to my car stereo since i bought it last june. I just bought a new Macbook Air (OS 10.7.3) & installed ITUNES 10.6.1. After I synched my ipod for the first time its recognised by the car but i get a "can't read data" message. I re-formatted my ipod but its exactly the same. Do you think its the upgrade- or the cable? Has anyone else found a bug with this version of Itunes or the OS? I have my doubts a cable would make the difference, and my old ipod nano that i haven't synched for a while works fine.

If standalone works fine, then, most likely the 30 pin connect may have some dirt or lint, prevent data transfer.
You can try to blow it clean, if you have a can of compressed air or gas.
Alternatively you can connect it to the car stereo and do the RESET, while connnected.as follows
Toggle the Hold switch, make sure you dont see the red mark when you do the next step
Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs or till the Apple Logo comes ON
Then release the buttons
Select your preferred language.
Here is the Apple support Article on the 5Rs
http://www.apple.com/support/ipod/five_rs/classic/
The Reset sequence may send a signal to the Car stereo to do the right thing

Brand new IPOD Touch Apps no longer work after upgrading software

I got a Ipod touch for my wife Today at Wal-Mart. I brought it home, connected to wifi and downloaded some apps and also payed for some. They all worked fine. Then I connected to computer to transfer songs. It told me to upgrade the Ipod software so i Did. After it restarted none of the downloaded apps work anymore. I have read MANY MANY MANY discussions on this and there is no fix. I am not wiping out all the songs and reload everything all over again. It will take forever. My wifes BD is Friday and this is making me so mad after I just dropped $300 on this thing. APPLE!!! Where is the fix? I deleted the apps and reinstalled they still don't work. Anybody got this figured out? I am getting ready to get my money back and tell everyone to avoid buying ipod until they get this upgrade bug fixed.
Message was edited by: 2009 IPOD TOUCH

I have the same problem. Brand new two days ago. I synched the touch with Itunes but wasn't hooked up to the internet at the time so didn't do the software upgrade right away. Then I downloaded about a dozen apps (free and paid) with wifi directly to the touch. They all worked fine. Then I plugged it back in to Itunes and had it upgrade it to 3.1.2. It locked up Itunes several times since then and the downloaded apps no longer work (they start to open then disappear).
The problem is, no one is listening to this problem (including Anna above)! Everyone says "just do a hard reboot, or restore to factory settings, reload the apps, etc." I've tried all the standard troubleshooting but none of it fixes this. It sure seems to me this is a problem with 3.1.2 but Apple isn't helping out here. Where are you APPLE? Use some of those outrageous profits you're making to fix the problem you have created. Here's $300 of my hard earned dollars pretty much down the drain.
Message was edited by: IPatronius

Ipod touch can no longer connect to XP following Apple upgrade, HELP !

This is a nightmare. My son has an ipod touch (8gb)purchased a couple of months, and it's been fine until a couple of days ago. I downloaded some music for him, and just about to synch when Apple informed me on itunes of a software upgrade, so naturally I did this. However, it could not complete it saying there was a problem installing the hardware. The ipod then had a permanent picture of a usb cable pointing towards the itunes logo. Itunes no longer recognises this ipod or my own ipod as a device.
I'm not a techhie expert, but I generally know my way around computers, however I could not resolve this.
I called the Apple technical support desk, where I spent 1 hour 45 minutes with 2 different advisors who could not resolve this. We installed and re-installed various components from drivers to itunes to anti virus software, however nothing could change. There was simply no recognition of the ipod at all when connected.It does give a pop up message to restore the ipod, however you can't actually click on the restore button because to have to get rid of the pop up message first, then the screen with the restore facility disappears.
Windows xp is continually popping up a message saying " FOUND NEW HARDWARE WIZARD There was a problem installing this hardware. Apple Mobile USB driver. An error occured during the installation of the device. The system cannot find the file specified."
You then have to click on finish, however the message keeps coming back. We kept going round and round in circles with the technical support people, where it was left that I should start removing programmes on my computer to see if any of those are causing a problem. I have had the same spyware for the last 12 months now and never had a problem before, nor any other programmes.
I booked a genius appointment at my local Apple store today where the assistant reset the ipod to factory settings so it could at least work. I explained the situation, however 15 minutes was never going to be long enough to look into it, and a restore was all they did. Obviously all of my programmes were lost, however when I got home and plugged it back into the computer again, it could not be recognised by itunes and i got the same pop up message. Luckily we have not spent alot on downloads, however my son has lost his music now and it cannot be connected or upgraded. It's under guarantee however a software upgrade by Apple has totally messed my computer up. I really don't know who to turn to now as both the service support and store has not rectified this, something I feel has been caused by Apple.
Any advice is appreciated. Thanks

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Just upgraded HDD, now how do I get my data back??

I just upgraded my stock 60GB HD to a 120GB Seagate Momentus 5400 ($100). This is what I did:
1. Before removing the 60GB HD, i created a read-only disk image of my HD(with Disk Utility on the OSX install CD). I put this disk image on my USB external hard drive.
2. Physically replaced the 60GB with the 120GB.
3. Now, I boot up the computer to the OSX install CD (since it is a blank new HD). I open up Disk Utility on the install CD, and try to restore the image i created (on my external USB HD) to my new 120GB internal drive. I am able to select the image to restore, but cannot select my internal drive as the destination.
I have all sorts of music, movies, applications...etc. on my old HD that I want on my new drive.
I want to have my computer be identical to before I upgraded, just with a larger HD. Is this possible?
I have tons of external USB HD space to use if needed, and I also still have the old HD... if I need to create a different kind of disk image or something.
Please help!
Macbook 2.0GHz (White) Mac OS X (10.4.8)

I did this already. I failed to mention it in my first post. I have my HD "111.8 GB Seagate..." and underneath it: "Macintosh HD". Still can't restore an image to the "Macintosh HD" volume.

Re: upgrade eligibilty

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