Re: Windows 7 Upgrade fulfillment discussion

I posted a message and it magically disappeared. Wow, the mods are doing a great job by censoring messages and I wish, really wish, that they worked in the fulfillment center so that we would all have got our supposedly "free" Windows 7 upgrades by now.
Lenovo, are you listening?

stargate wrote:
I posted a message and it magically disappeared. Wow, the mods are doing a great job by censoring messages
It is a moderated forum with rules about civility and decorum. If you post something that violates those rules, why is it a surprise when the message is removed or edited?
You can complain, even bitterly, and not be uncivil about it. Many people have successfully done so within the rules in this very thread.
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Jane
2015 X1 Carbon, ThinkPad Slate, T410s, X301, X200 Tablet, T60p, HP TouchPad, iPad Air 2, iPhone 5S, IdeaTab A2107A, Yoga Tablet, Yoga 3 Pro
I am not a Lenovo Employee.
I AM one of those crazy ThinkPad zealots!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

Similar Messages

Windows 7 Upgrade fulfillment discussion

All,
Since Oct 22, when the Window 7 upgrades began shipping, we've received a lot of feedback and provided a number of updates to our customers.   Upgrades for Think Products have been shipping since the 22nd, but there is a backlog we are working through. Windows 7 upgrades for Idea products were delayed with the expected shipments to begin after November 16th.
UPDATE 11/23/09 - there have been some further schedule slips for Idea shipments, and unfortunately these did not begin on November 16th as previously planned. Present outlook is for Idea shipments to begin today the 23rd and ramp during the latter part of the week with expectation that approximately 40% WW would be shipping by November 30th. Apologies for these further delays.
UPDATE 12/2/09 - Upgrades for Idea have begun shipping the last week of November. In my last update, we anticipated that perhaps 40% would be shipped by the 30th. 35% of the orders for Idea are now moving through the payment / readying for shipment phase while about 4% have shipped so far on a WW basis.   This most recent delay has been caused in part by a percentage of orders that were input with an incorrect / invalid / incorrectly formatted serial number.   We will contact those affected by this issue via email shortly, and will provide instructions on actions needed to allow shipment to proceed.
Upgrades for Think customers continue in volume and we have now shipped approximately 70% of Think orders received.
UPDATE 1/12/10 New orders continue to come in, so the top level results reflect some fluctuation in percentage complete rather than a linear prgression to 100%.    I expect that this will change once we move past the last date for elligibility, and ultimately the order window closes - this is still weeks away.
THINK
90% of Think Win 7 upgrades have shipped to customers in the Americas and Asia Pacific countries, while the greater number of supported languages in Europe has added some additional complexity. 75% of Win 7 upgrades for European customers have shipped.
IDEA
73% of Idea Win 7 upgrades have now shipped in the Americas and 92% in AP, while about 45% of the Idea Win 7 orders have shipped to European customers.
The prior discussion on Upgrade shipments has been valuable and we are keeping in for reference as a read only discussion because at 440 posts, it had become too long for members to practically read and understand.
Communications
Resources are prioritized to address inquiries sent through the "contact us" button on the www.lenovo.com/windows7 update site (page 3 / 4 ) of the process.   The Mentor Media team is presently running about 5 days behind in responding to inquires through contact us (last week the backlog was more than a week) so progress is being made but still delayed.   Submissions other than through the contact us may have even longer response times.
UPDATE 11/23 - Progress to clear the inquiry backlog continues and is now down to about 3 business days.
Here is a direct link to the contact us button for inquires about existing orders.
Shipping Methods
US: UPS Innovation (UPS pickup and handoff to USPS - see above)
Canada & LA: UPS
EMEA: TNT MailFast (Mentor is working to resolve an issue where the expedited shipment inhibits tracking number - we expect this to be resolved by next week)
Asia: DHL
China: Fed EX
Standard UPS 1Zxxxx tracking numbers.   US orders are being handled by UPS Innovation - UPS picks up and hands off to the USPS which does the delivery. Process overview and tracking site here. These are not the normal UPS format tracking numbers - I believe members have reported "long" tracking numbers in the discussion previously.
As noted in the last several posts, emails are being sent to advise customers. I've previously noted that Idea upgrade kits won't begin shipping until after Nov 16th, and the emails were intended to advise our customers who may not be involved / following the discussion here.   We also sent emails to advise Think customers - we still expect to have most of the Think backlog cleared up by the 16th.
Some members have commented that they didn't receive emails. We have requested Mentor to do a comparison of the email distribution lists against the master file and identify any missed addresses and we will be following up in the next several days.
Thanks for working with us on this.
UPDATE 3/11/10 - ORDER WINDOW CLOSED - PROCESSING EXISTING ORDERS ONLY
Here is a list of important dates for customers participating in the Windows 7 upgrade program.
January 31, 2010 – Last day to purchase a qualifying Lenovo PC
February 28, 2010 – Last day to register via the Lenovo Windows 7 upgrade site
March 5, 2010 – Last day to submit proof of purchase
March 15, 2010 – Last day to submit payment information (for shipping & handling)
April 30, 2010 – Final Windows 7 upgrade shipments completed
A courtesy email is being provided to all customers with existing upgrade orders that need either proof of purchase or payment information to complete processing now.    Additional information on Lenovo Windows 7 upgrade program, system compatibility, training, and enha...
Best regards,
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
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I've been reading shipment updates about everyday now. I've been watching many people make posts expressing their discontent over what has happened. I've been patiently waiting and not adding to the chaos, but it just makes me feel like if I don't express my concern, my shipment is delayed or held off in order for Lenovo/mentormedia to deal with the discontent customers first. I see posts that say they contacted the manufacturer and then get replies that it will ship soon or something... Now I don't find that fair, but whatever.
I just have a question now.
I ordered my windows 7 upgrade media on Sept. 28
and finally got this:
Order No
LENOVOxxxxxx
Order Status
Ready to Ship
Payment Status
Pass (Payment Made) Payment Date
Sunday, October 25, 2009
So, after 3 weeks from the day I the payment went through (and an additional month from the day I ordered), it's finally changed from pending for fulfillment to ready to ship. Now... does ready to ship mean it's shipped or it's literally ready to ship and they are holding it off for whatever reason?

Windows 7/8.1 OEM to Windows 10 Retail (Free) Discussion

Microsoft has made it known that Windows 10 will be a free upgrade to Windows 7 and Windows 8.1 users. I think its time we have a discussion on the Dell Community Forums about Windows 10.
Post #1 Windows 10 Digital Deployment and How to Leave Feedback to Microsoft
Windows 10 will likely be released in Late Summer.
The deployment methods of Windows 10 are still not yet fully known. I advise Microsoft deploy Windows 10 in a certain way so end-users can readily repair an installation or reinstall on a new hard drive or a corrupt install.
Please Add your Votes so Microsoft Address this Critical Feedback
If you have the concerns this page has on Windows 10 Installation Media then please support my ideas so Microsoft Addresses them:
1. Windows UserVoice
go to this link and vote this idea up and share so everyone else votes it up.
https://windows.uservoice.com/forums/265757-windows-feature-suggestions/suggestions/7236772-windows-7-oem-to-windows-10-retail
2. Microsoft Answers
Also if you log in with your Microsoft Account on Microsoft Answers and hit "Me Too"
http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_install/how-will-the-final-release-will-be-rolled-out/73c37498-5124-4f9b-85cc-c75468d7c37a
3. Windows 10 Feedback App
If you are a Windows Insider Feedback please also use the Feedback App.
Launch the App.
Select Windows Installation and Set-Up
Search for Windows 7 OEM
Comment including any issues you've ever had attempting to download Windows 7 or procure installation media:
On the Dell Community Forums we are getting concerned at how Windows 10 will be released in particular the Windows 7 OEM UserBase.
YouTube Video - Windows 7 to Windows 10 via Windows Update
https://www.youtube.com/watch?v=cvY_VjFZATk
How Could Microsoft Release the Update?
Scenario 1 and 2 will cause issues.
Scenario 1: "Windows Update (Only)"
Update 19/03/2015 Microsoft have made it known they will provide a .iso and hence not enforce a Windows Update only Upgrade path. Looks like they are taking some steps in the correct direction.
This .iso should be available for download and reinstallation but it hasn't been stated how product keys will be issued. Provided a key is issued correctly (i.e. sent to a user in an email or linked to a Microsoft Account as in scenario 3) the user should be able to download the .iso at a later date and not need to carry out a double install for reinstallation.
Source:
http://channel9.msdn.com/Events/WinHEC/2015/OWD100
Scenario 2: "A Key for a Key"
Update 18/03/2015 Free Windows 10 Upgrade for Chinese Pirates: http://www.bbc.co.uk/news/technology-31940716
In such cases the Windows 7 Product Key probably won't be needed. Microsoft aren't likely to appease pirates while simultaneously making life difficult for genuine customers.
COA Issues
If users have to input their 25 digit Windows 7 product key from their COA. In theory this would work.
In practice however if this is the only method of installation for the free upgrade then there is a problem for a large fraction of the Windows 7 OEM userbase. Microsoft provided OEMs such as Dell with COAs of terrible print quality. This didn't matter for Windows 7 OEM as OEM installation media input a generic Dell OEM SLP key.
A case like this is not uncommon and is more common for other OEMs as Dell shielded COAs by placing them under the battery.
Scenario 3: Windows 10 .iso and Product Key Linked to Microsoft Account
This is the only logically working scenario that I can see is a utility which performs the following functions:
Checks the Base Windows License is Genuine*
Tells user to Sign in with a Microsoft Account
Assigns a Product Key to the Microsoft Account (similar to Office Online)
Gives the user an option to install Windows 10 via Windows Update or to Create Installation Media for Clean Installation
End User can later sign in with their Microsoft Account to Download a Windows 10 .iso and obtain their product key
* Update 18/03/2015 Free Windows 10 Upgrade for Chinese Pirates: http://www.bbc.co.uk/news/technology-31940716

#8 The Start Menu and User Interface
1. The Start Menu
Allow Drag and Drop from the left list to the right pinned icons. Update build 10041, Microsoft have done this.
The Start menu is bloated with Metro Apps, making it more cumbersome to find useful installed programs. Example of Start Menu to the left bloated with Metro Apps.
These should all be in a Windows Apps folder similar to all the (more useful) items in the Windows Accessories folder.
2. Windows and X Menu (Right Click Start)
Please add your votes to my Windows UserVoice suggestion here.
Add the following to the “Windows and X” menu:
Windows Defender
Windows Defender Offline
Devices and Printers
.iso to Bootable USB Utility
"Settings" → This definitely has to be here
Make the Windows and X Menu look like part of Windows 10.
3. Windows Defender
Add it to the Windows and X Menu as described above and also add right click context menus like Microsoft Security Essentials had:
4. Minor Feedback
I'm not a great fan of the new icons, the folders are too bright and it looks like they have been drawn in Microsoft paint. The Recycle bin particularly looks terrible.

[Desktop 3000 K100] Successful Windows 7 upgrade/install?

Hi,
I recently decided to move from Windows Vista Home Premium 32-bit to Windows 7 Home Premium 32-bit on my Lenovo Desktop 3000 K100 machine.
I already decided to go with a custom/clean install(I'm experienced in that area), instead of using the upgrade feature.
The question is that, have any of You(the 3000 K100 owners) tried and successfully moved to Windows 7 themselves, and now are happily enjoying the new OS, with no issues?
I've noticed that the K100 system is not listed in the "upgrade capable systems list":
http://consumersupport.lenovo.com/hk/en/htmls/1256358540190.html
But then again does Lenovo mean the actual "Free Windows 7 Upgrade Program", where they provide you with the free license for intended Windows 7 OS(you do pay for delivery of the Windows 7 dvd though, if I'm correct), or just that the drivers do not exist for the OS.
If it's the second reason, then I believe there's no worries since many articles on the web said that Windows Vista is essentially Windows 7 in a newer candy wrapping. Hence all the drivers should be working fine and be compatible for it.
I also ran the Windows 7 Upgrade Advisory, and at the beginning it told me that I should upgrade my Vista to SP1 before doing the upgrade. I did so successfully and now the Upgrade Advisory says that I'm set for the Windows 7(Not sure why I had to install SP1 thought, after all I'm doing a clean install). Even all the drivers were checked/marked as compatible for the Windows 7.
Already made all the necessary backups so I'm good there.
I did notice one post on these forums about the owner of 3000 K100 having major problems with Windows 7 upgrade. The post is located here:
http://forums.lenovo.com/t5/Windows-7-Discussion/desktop-3000-K100-Windows-7-upgrade-problem-STOP-0x...
He did mention that he had made a bios update, and that might have been the main problem(I never touch bios, nor update it unless it is essential thing to do for me), but then again I may be very wrong about it.
So here I'm asking You, the owner of 3000 K100, if the move from Windows Vista to Windows 7 was smooth for you, or did you encouter problems and therefore should I stay away from that idea?

HI,
i've a Lenovo 3000 K100 with Windows 7 Ultimate 64 bits : it's working very well. No drivers to install, very stable.

Product Not Recognized as Valid When Ordering WIndows 7 Upgrade

Hi - Quick update. As some folks have experienced, there are a few product #'s not being recognized when ordering.
Confirming that the ordering system is hiccupping on a few product #'s and that this is being addressed (it feels more like a belch if it happens to you. Understood.)
My advice is to give it a couple weeks, to let the kinks be worked out and try again OR contact Arvato** Arvato has been taking all information and will follow-up when your product # is functioning. The upgrade kits won't be shipped before October 22nd no matter when you order is submitted, if that helps take the pressure off for getting an order placed.
NOTE: Be sure your PC meets the other requirements:  1) purchased on or after June 26th and 2) doesn't have Windows XP or Vista Home Basic (these do not qualify for upgrade as per Microsoft criteria for the Windows 7 Upgrade Option Program. See Windows 7 Upgrade Program FAQs (doc # c01745265) for more info.
** https://www.hpwindows7upgrade.arvato.com/north_america     Click Contact Us
Most product #'s are going through just fine, so don't let this stop you if you haven't tried and are ready to submit.
HP employee who is speaking for myself and not for HP.

There are programs that allow you to access you iPod. Maybe you had such a program on you old computer. See the following for such programs.
http://discussions.apple.com/thread.jspa?threadID=2713942&tstart=15

Windows 7 upgrade option update (Microsoft and Lenovo

All:
Edit: Lenovo link added
http://www.lenovo.com/us/en/windows7/index.html?ipromoID=wnb00492&
Here's the information from Microsoft about the update program. Hopefully there will be an announcement soon from .... hardware vendors
Announcing the Windows 7 Upgrade Option Program & Windows 7 Pricing – Bring on GA!
http://windowsteamblog.com/blogs/windows7/archive/2009/06/25/announcing-the-windows-7-upgrade-option...
As Brad discussed in the video, today we’re announcing details for the Windows 7 Upgrade Option Program, pricing, and a special pre-order offer for select markets.
But first, I want to talk a little bit more about GA and the worldwide availability of Windows 7. We’ve really focused a lot of our efforts on getting the product out to as many people around the world as quickly as possible. OEMs will start shipping PCs with Windows 7 in all language versions beginning on GA, October 22nd.
And for our retail software, we’ve made significant strides in terms of timing. Gone are the days when it could take months for all language versions to be available. In fact – we’ve narrowed the gap to just over ONE week!
On October 22nd, Windows 7 will be available in the following 14 languages: English, Spanish, Japanese, German, French, Italian, Dutch, Russian, Polish, Brazilian Portuguese, Korean, Simplified Chinese, Traditional Chinese and Chinese (Hong Kong).
Then on October 31st, the remaining 21 languages will become available: Turkish, Czech, Portuguese, Hungarian, Swedish, Danish, Norwegian, Finnish, Greek, Ukrainian, Romanian, Arabic, Lithuanian, Bulgarian, Estonian, Slovenian, Hebrew, Thai, Croatian, Serbian Latin, and Latvian.
Windows 7 truly is a global release and I’m excited to be able to tell my international friends that when I say Windows 7 will be available for the holidays – I mean everywhere in the world.
But, you don’t have to wait until GA to get a new Windows PC. In fact, we know many people need that new PC sooner – for back to school specifically. And we have the answer for people who need a new PC now but still want to get Windows 7 and that’s the Windows 7 Upgrade Option Program, which kicks off tomorrow, June 26th! Anyone who buys a PC from a participating OEM or retailer with Windows Vista Home Premium, Business or Ultimate on it will all receive an upgrade to the corresponding version of Windows 7 at little or no cost to customers. The Windows 7 Upgrade Option Program will be available until January 31st, 2010 – and is global! For more information on taking advantage of the Windows 7 Upgrade Option Program, visit www.windows.com/upgradeoffer.
Another one of the most common questions I get is: how much will Windows 7 cost? Well, today we’re sharing these details.
For Windows 7, we are reducing the price on our most popular retail product for customers, the Home Premium Upgrade, by approximately 10% (depending on the market). In the U.S., this means a customer buying Windows 7 Home Premium upgrade will pay only $119.99 instead of the $129.99 being charged today for its predecessor.
Overall, customers will be paying less and getting more with Windows 7. This includes fun new features such as HomeGroup, Device Stage, Aero Shake, Snap, Peek, Jump Lists and our completely redesigned Windows Taskbar (one of my favorite new features in Windows 7 today). These new features make your PC simpler and much easier to use.
So here’s the low-down on pricing for Windows 7. The estimated retail prices for upgrade packaged retail product of Windows 7 in the U.S. are:
Windows 7 Home Premium (Upgrade): $119.99
Windows 7 Professional (Upgrade): $199.99
Windows 7 Ultimate (Upgrade): $219.99
And the estimated retail prices for full packaged retail product of Windows 7 in the U.S. are:
Windows 7 Home Premium (Full): $199.99
Windows 7 Professional (Full): $299.99
Windows 7 Ultimate (Full): $319.99
This means that Windows 7 Home Premium full retail product is $40.00 less than Windows Vista Home Premium today.
As Brad describes in the video, for Europe, we will not have a separate upgrade SKU for the packaged retail product versions of Windows 7 at GA. But we will be offering upgrade pricing on our full licenses to make sure that European customers who want to upgrade have the pricing options available in the rest of the world.
Finally, as a way of saying thank you to our loyal Windows customers, we are excited to introduce a special time limited offer! We will offer people in select markets the opportunity to pre-order Windows 7 at a more than 50% discount. In the US, this will mean you can pre-order Windows 7 Home Premium for USD $49.99 or Windows 7 Professional for USD $99.99. You can take advantage of this special offer online via select retail partners such as Best Buy or Amazon, or the online Microsoft Store (in participating markets).
This program begins tomorrow in the U.S., Canada and Japan. The offer ends July 11th in the U.S. and Canada and on July 5th for Japan or while supplies last. Customers in the UK, France and Germany, can pre-order their copy of Windows 7 starting July 15th and will run until August 14th (or supplies last) to ensure folks don’t miss out on this. Act fast if you want to be the first in line to get Windows 7 at this screaming deal! Note: The special low pre-order price will vary per country.
For more information on this special pre-order offer,
I am really excited to be sharing these Windows 7 announcements with you today. Because of the great feedback we received from you, we are confident we are poised to deliver a great product this fall!
Message Edited by Darksaber on 06-28-2009 11:41 AM
x200 7454-CTO; 320GB HD; 4GB; Win 7 64bit - Now on RTM.
- 2nd SSD with Win 7 Enterprise RTM
T61p - RTM - Win 7 Enterprise
S10 4231 for my wife - now on Win 7 Ultimate RTM

Having purchased my Thinkpad T500 two weeks ago, I'll be a little miffed if I am not eligible for a free upgrade to Windows 7. However, my pain will be eased a little by the TechNetPlus subscription that will allow me to download and install the RTM bits sometime in mid-to-late July.
I really do think Microsoft continues to miss the boat on their retail OS and Office pricing. Keep Windows between $50 and $100, and Office $75 to $150 and you're going to have loads of people buying instead of seeking out ways to not pay for it.
T500: T9400 (2.53GHz), 4GB RAM, 160GB 7200rpm, 15.4in 1680x1050 WSXGA+ LCD, 256MB ATI Radeon HD3650, DVDRW, Intel 802.11agn wireless, AT&T WWAN, Bluetooth, Modem, 1Gb Ethernet, 9c Li-Ion, Windows 7 Ultimate x64 RC (Build 7100)

Windows 10 upgrade and roll back limits?

Is there a limit on the number of times you can do the Windows 10 upgrade and roll back to 8.1? I would like to do the upgrade on my Thinkpad Yoga 14 but am concerned about the issues noted on here. I don't want to make too many attempts and lock myself out of the upgrade. I think I did see on here where someone tried 6 times. Thanks,Sue

So I'm in the same boat. My HP desktop that came insatlled with WIn 8.1 64-bit and it "upgraded" to WIn10 badly. WIn10 wont activate becasue it says my license code is blocked on the server, none of my installed apps or data came over and the receovey option will now only recover to WIn10, I have no option to go back to Win 8.1, thouhgh a windows.old dir is there on the C: drive. I have my Win 8.1 license code from before the "upgrade" attepmt, but there is no way with what WIn 10 left me with to revert back to Win 8.1. I went to the HP suppprt & downloads page to see if thre was WIn8.1 recovery media available as discussed here : http://support.hp.com/us-en/document/bph07143#AbT2 , but nothing shows up for my HP Pavilion 500-210qe CTO. Looks like both MS and HP got me good.

Windows 10 upgrade key fails repeatedly

Why am I continuing to have Win7 Serial Number Key problems upgrading to Windows 10 64-bit, despite my install attempts using USB, DVD, and website software downloaded from Microsoft? I have repeatedly attempted to upgrade our HP DV6 (2 years old) to the Windows 10 Upgrade with no success and a lot of frustration... The problem seems to be the HP Win7 install key placed on our laptop by HP is not recognized by either the Win10 upgrade DVD, the Win10 upgrade USB Memory Stick or the Microsoft Win10 install website. The DVD and USB install attempts say the HP serial number originally installed on our laptop by HP is not recognized and prevents the upgrade from continuing. The Win10 website upgrade application starts, tries to load temporary files, and then abruptly terminates during the install attempt with no diagnostic or error message. Microsoft Tech Support (Level 3) verified about 1 week ago the DV6 laptop is fully up-to-date on all drivers, Windows 7 software, and fully ready for the Win10 upgrade. The laptop currently has a fully working wireless connection to the Internet. All Anti-Virus and Anti-Malware software has been fully disabled to allow the upgrade attempts. The HP Software Advisor website says all HP software and drivers are up-to-date. All TMP files etc. have been cleaned out with CCleaner. The primary HD has been fully defragmented. The laptop has 6MB of memory, 500+ GB available disk space on the primary partition, and 150MB available on the System partition. The laptop has recently been been upgraded to use Internet Explorer 11 which is working correctly. Question 1: Why are we continuing to have problems with the HP Win7 Install Key# not being recognized for the Win10 upgrade? Question 2: is HP trying to regulate when HP owners upgrade their computers to Win10 by controlling when HP Win7 install keys are recognized for Win10 upgrades? If so, they should inform HP Owners in advance and not through frustrating Owners by trial-and-error.

I finally got the Win10 upgrade to start after a call to Microsoft Tech Support and here's why upgrade problems occurred and how to address them... The problems I experienced are caused by Microsoft and HP who have not made clear when HP laptops that are out of warranty will be allowed to complete the Win10 upgrade o0n the Internet nor how a local Win10 upgrade should be completed.. 1.) I called HP Tech Support about Win10 upgrade problems with abrupt disconnects & they refused to even discuss my concerns unless I bought an *expensive subscription package*. They said my laptop is just out of warranty and the 3rd party contractor company wanted $150 for a 6 month tech support subscription before they would answer any of my basic questions. 2.) Creating a DVD or USB as the startup drive from the Win10 Upgrade ISO downloaded from Microsoft DOES NOT WORK because this causes the bootable software to think it is a new install and not an upgrade. I also could not get the bootable USB stick with the Win10 Upgrade to read correctly and the Setup app crashed with no error message. 3.) Apparently the Microsoft Win10 website is delaying OEM "out of warranty" Win10 upgrades to enable Retail Version Customers, Businesses, and OEM "In Warranty" computers to have the first chance to upgrade. Here's how I solved the Win10 Upgrade problem... In summary, I a.) used MSCONFIG.EXE to disable ALL non-Microsoft Apps (except HP) from loading at startup NOTE: I tried to let all HP hardware & software load, but disabled McAfee Anti-Virus, Spybot S&D, etc. b.) created a permanent virtual drive for only the Win10 Upgrade ISO (I used the *64-bit version* of MagicDisc freeware downloaded from the Internet) c.) booted from the Win7 C: drive, opened the ISO virtual drive, and ran the ISO Setup.exe. d.) the Win10 upgrade Setup.exe ran with no problems, checked for the Internet for updates, and prepared the laptop for the Upgrade. I was then prompted to close the Finished Window, I manually restarted the laptop from the Start Menu and after the POST, the actual Win10 Upgrade started without my having to do anything. e.) As the Win10 Upgrade moved forward, a small message appeared that said my computer may have to be rebooted several times during the upgrade to assure that the correct sets of drivers were detected, loaded, and upgraded. After the Upgrade completes, I will have to re-activate and test the 3rd party Software apps disabled by MSCONFIG individually so I can be sure the drivers and software work correctly. Apps should be reactivated one-at a-time to discover which apps are not compatible with Win10 and/or may require an OEM upgrade. This may require rebooting and testing the 3rd party app one at a time to determine compatibility issues... Please note: Microsoft now tracks everywhere you go on the Internet with Win10 and disabled privacy settings during the upgrade. .

How to Remove Windows 10 upgrade and go back to Win 8.1

(ENVY purchased with Windows 8.1 and MS office 2013.)Yesturday I installed Windows 10 upgrade. I immediately had issues. I couldn't open apps. I got an error message about license expired. I went to open Excel and MS office didn't exist. After a full day of trying to fix issues I have come to the resolve of "If its not broken don't fix it" I want to revert back to my Windows 8.1.The MS instructions say to go to Start and Settings. I have no Setting option.I made Recovery disk after I received it . Is there a way to do the microsoft procedure that uses the Windows.old or should I do a complete recovery.

So I'm in the same boat. My HP desktop that came insatlled with WIn 8.1 64-bit and it "upgraded" to WIn10 badly. WIn10 wont activate becasue it says my license code is blocked on the server, none of my installed apps or data came over and the receovey option will now only recover to WIn10, I have no option to go back to Win 8.1, thouhgh a windows.old dir is there on the C: drive. I have my Win 8.1 license code from before the "upgrade" attepmt, but there is no way with what WIn 10 left me with to revert back to Win 8.1. I went to the HP suppprt & downloads page to see if thre was WIn8.1 recovery media available as discussed here : http://support.hp.com/us-en/document/bph07143#AbT2 , but nothing shows up for my HP Pavilion 500-210qe CTO. Looks like both MS and HP got me good.

Satellite A300D-15B - Webcam won't work after Windows 7 upgrade

My webcam doesnt work after Windows 7 upgrade. I have installed the drivers but still having no luck

Hi
The webcam is listed in device manager under the Imaging devices
There you should see USB Video Device.
If its not listed there, then I think that the device malfunctions or its disconnected.
The webcam is an usb device and its connected to USB controller.
I read in different threads that in some cases the cable could be loose and therefore the webcam would not be listed in device manager.
I such case the display lid needs to be disassembled and the cables should be checked.
In my opinion its a job for an technician.

I want to install Windows 7 in bootcamp on my imac with Lion 10.7, but only have a Windows 7 upgrade disk. I also have a full Vista. Can I install in bootcamp using the Windows 7 upgrade disk? If so, what do I need to know about how?

Hi,
I want to install Windows 7 on my imac in bootcamp. I have a windows 7 upgrade disk and a full vista disk. Normally on a PC I would install Vista, then upgrade to Windows 7. I see that bootcamp 4 only supports Windows 7.
Can I install the Windows 7 upgrade disk without first installing Vista? Will this work in bootcamp?
Thanks,
Jim

Install 7. Don't bother with applying drivers and such, just reboot again from DVD and install again, it will see the existing system and this time activation will be possible.
Vista is mess, takes longer etc. Hope you have SP1 version of 7. And for Vista, only SP2+ are even supported now, by MS.

Installing Windows 7 Upgrade Edition on a new Macbook Pro

Hi all,
I am a recent convert to Apple after becoming more and more disillusioned with Windows for the past 10 or so years. I have ordered a shiny new 15" 2011 MBP and can't wait for it to arrive!
My issue is that I am going to need to install Windows for occassional use with certain software as well as occassional gaming. I have a legitimate copy of Windows XP (as well as ME and 98) which I am perfectly happy with - However I understand that the new Macbooks will no longer support WinXP via Bootcamp?
I am a student and have recently purchased a copy of the Windows 7 upgrade edition to rectify this, but I have now read that you cannot perform a "clean" install from the upgrade edition?
I'm afraid I am finding this all very confusing. I do own a legitimate copy of WinXP, and am eligable for the Win7 upgrade, so any help getting this installed on my new Macbook? I would hate to have to keep my ancient desktop around just for Windows, as this would defeat the object of my new purchase.
I have found the following guide;
http://www.winsupersite.com/article/windows-7/clean-install-windows-7-with-upgra de-media.aspx
Does anyone know if this will work in my case or has anyone tried on a brand new MBP?
Thanks in advace for any advice and guidance you can offer.

I have read in an issue of Mac Format about installing Windows in VirtualBox? I'm not really sure how this differs from using BootCamp and what the advantages/disadvantages are...
Virtualization through Virtualbox (or Parallels or Fusion,) allows you to create a "virtual machine." In this virtual machine, you install Windows or Linux or whatever OS, just like you would a physical machine. But the "machine" is just some software and you view the machine as window within OSX. Think of it like a word processing program like Microsoft Word. You run Word to create documents. You can have multiple documents, but the documents can only be "run" within Word. And you can have multiple documents open at the same time and you can switch back and forth between documents without having to reboot OSX. So it is with virtualization. You can create multiple virtual machines (if you have enough hard drive space, just like Word.) You can run multiple virtual machines (if you have enough RAM, just like Word.) It's just that the "documents" are now operating systems rather than word processing or spreadsheets. The big advantage is that you don't have to reboot out of OSX in order to use Windows.
...i'm looking to mostly use windows for gaming, would this method be suitable for that as i see I would not have to restart the system.
And then we come to the disadvantage. A virtual machine has "virtual hardware". The "guest" operating system doesn't actually "see" the physical hardware directly. Instead a virtual motherboard, virtual hard drive, virtual keyboard, etc, are "presented" to the guest OS. The virtualization software must "interpret" the requests from the guest OS into things the physical hardware must do. As with any interpretation, there is a delay. Think of it like if you spoke only French and you talk through an interpreter to someone who only spoke Swahili. It works, but is slower than if you were able to speak Swahili. For most things, this is fine. The weak link is the virtual video card. A simple game like solitaire doesn't need much graphics power so the "slowness" is not an issue. But a FPS game like Call Of Duty or Crysis, where graphics performance is critical, a virtual machine often chokes. So the use of virtualization in gaming really depends on the game.
BTW, there is another technology called emulation that is similar to virtualization, but in general is slower than virtualization. Emulation is used when the CPU required for the guest OS is different than what the physical host has. For example, if you wanted to run Windows on a PowerPC Mac. This is why the Mac changing to Intel CPUs was so exciting because it allowed the use of the faster virtualization technology for Macs to run Windows.
So the decision to use Boot Camp or virtualization depends on your needs. Me personally, I work with virtual machines daily due to my work with testing servers and such. With virtualization I am able to run several virtual machines simultaneously and so can simulate a whole network all within my Macbook. My work doesn't involve much graphics tasks with games, Photoshop, video, etc, so virtualization is fine. If your game is a FPS, then you probably wouldn't find virtualization acceptable. But "simple" games it may be fine. Virtualbox is free, but Parallels and Fusion sometimes do better with certain games. Parallels and Fusion have trial versions so you may want to try them as well. If you do, when you create the virtual machines, do NOT activate Windows until you're sure you're going to purchase. The various products do NOT use the same file format so converting a virtual machine to another format is tricky. If you do activate Windows, then decide to use a different product but are unable to convert the virtual machine, it's not a big deal to call Microsoft for the reactivation, but it is inconvenient, so better to avoid activation until you're sure.

Windows 7 upgrade: discs will include the option for a 32 to 64-bit upgrade via a clean install?

I would like to know whether the Lenovo Windows 7 upgrade discs will include the option for a 32 to 64-bit upgrade via a clean install? I called Mentor today and was told the answer is no, but I was hoping someone here could tell me differently.
If "no" is truly the answer, I would like to voice my complaint: The upgrade discs from Microsoft (i.e. the retail upgrade discs) include both the 32 and 64-bit versions, so I don't completely understand why Lenovo's upgrade program doesn't offer the same thing. I purchased my T500 in August, and back then Vista Ultimate 64 was not offered, so I chose Vista Ultimate 32 thinking that I could later upgrade to Windows 7 Ultimate 64. This assumption was based off of the info. on Microsoft's website indicating that all upgrades would contain the 32 and 64-bit versions. I even customized my computer with 4 gigs of RAM thinking that I could take advantage of the extra gig once I installed Windows 7 64.
I don't understand what Lenovo or Mentor Media have to gain by restricting a 32 to 64-bit install. I voiced this opinion to Mentor Media over the phone, who responded by saying that I should be happy since I am receiving a "free" upgrade. I don't think this is an accurate assessment for two reasons: (1) I had to pay $17.03 for shipping, and I still haven't received the upgrade and (2) The total cost of my computer was almost $3,000, and the purchase was made a mere few weeks before Windows 7 was released. $3,000 is a lot of money. I waited for the details of the Windows 7 Upgrade Program to be announced BEFORE purchasing my machine. When I finally bought my computer I accounted Windows 7 into the price I was paying. In addition, when I bought this computer I did so expecting good customer service as a given. Not providing a 64-bit upgrade without a rational explanation as to why does not qualify as appropriate customer service.
As most of you know, 4 gigs of RAM is useless with a 32-bit OS. Also, NOW Lenovo is building new T500s with the option of having Windows 7 Ultimate 64 (why wasn't Vista Ultimate 64 offered when I bought my computer???).  And the price for choosing Windows 7 Ultimate 32 is EQUAL to the price for choosing Windows 7 Ultimate 64, which proves that there is no cost difference. I just want to know what Lenovo has to gain by denying customers a 64-bit upgrade? There would really be no additional cost since as I mentioned before, Microsoft's retail upgrade includes the 32 and 64-bit OS on one disc. If anything I would think that it's costing Lenovo money to strip the 64-bit install from the upgrade discs.
Can anyone please address my problems? Do you think there is anyone at Lenovo I could contact to voice my opinions? I have been a loyal Thinkpad customer for over 5 years now, and I expect better from Lenovo. Thank you for reading!
moderator note: core question add to title, as stated in the forum rules and it will help others too answer your questions.

Daventry wrote:
Is there any way to request a 64-bit OEM? Why should Lenovo care whether I want a 32-bit or 64-bit as long as it's the same edition (Ultimate edition)?
if your system shipped with a 32-bit version of vista then you will be sent 32-bit windows 7 upgrade media.   the reason for this is two-fold.
first, because this is upgrade media, it's impossible to install a 64-bit version of windows over a 32-bit version.   doing so would require a clean installation and upgrade media simply won't allow this.   this is the case with retail media, too.   if you had 32-bit vista installed and wanted to upgrade it to 64-bit using retail media, you'd have to wipe your system or set up a dual-boot.
second, the COA (certificate of authenticity) on the bottom of your system is for vista.   because of this, your new license is of an upgrade from vista to 7.   this is how microsoft licenses it and it is their policy, not lenovo's.   microsoft's policy with OEMs is that you must install vista first, then upgrade to 7 (unless, of course, you purchased your system native with 7 on or after the 22nd).   since your original lenovo preload is of a 32-bit OS, the issue becomes circular and you'll have to refer again to the first reason.
i understand your frustration and wish this stuff were made easier for everyone.   it's repetative reading post after post of people with 4GB installed who don't understand the limitations of a 32-bit environment. i wish both manufacturers and users switched to 64-bit OSes sooner. the same thing happened when the industry went from 16-bit windows 3.11 to 32-bit windows NT4/95 and limitations went from 16KB all the way up to 4GB (which, in 1995, no one thought we'd ever exceed).   the difference is that people were complaining on BBSes over 14.4k modems instead of on GUI-based forums using broadband connections.   times sure have changed.
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Windows 8 upgrade on Satellite P300 - possible?

I want my P300 upgrade to windows 8. Is this possible, and easy to do ?
Thank you.

Yes, it is possible to install Win 8 but since the Satellite P300 is not a part of the Win8 supported notebook models, you will not find Win 8 drivers.
You will have to search and collect such drivers at your own hand
So this can be a little bit problem but its definitely possible to use Win 8
recommend checkign this pages:
+Windows 8 Upgrade - Notes and Restrictions+
http://aps2.toshiba-tro.de/kb0/TSB2A03EL0000R02.htm
+Upgrade installation of Windows 8+
http://aps2.toshiba-tro.de/kb0/TSB2A03ER0000R01.htm
+Clean Install of Windows 8+
http://aps2.toshiba-tro.de/kb0/TSB2903E20000R01.htm

Windows 8 Upgrade on Netbook

Good day!
I would like to ask how can I upgrade and use Windows 8 properly in my device if my screen resolution is limited upto 1024x600 only. I bought my device last November 2012 and don't want to buy a new device just to experience and use Windows 8 OS.
My Device Name: HP Mini 110-3500
Serial Number:[Personal Information Removed]
Operating System: Windows 7 Starter, 32-bit, and 1GB RAM
Thank you and looking forward for your responses.

Download and run Microsoft's Windows 8 Upgrade Assistant. It is located on this web document.
Have you checked on your netbook's web support portal to see if there are drivers for Windows 8?
I just checked and that answer is a no.
The Upgrade Assitant should help you decide make a informed dicision on what you want to do in relation to your mini and Windows 8.
Best regards,
erico
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2015 Microsoft MVP - Windows Experience Consumer

Re: Windows 7 Upgrade fulfillment discussion

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