Reader x 10.1.3 doesn't show print dialog when printing, for some users on Terminal Server

We are running Windows Server 2003 with Terminal Services for approximately 10 remote users.
A few days ago, some users started to complain about not being able to print pdf documents to their printer. I discovered that the print dialog box doesn't open, so they can't even select another printer.
If reader is set to open in browser, it just crashes the browser, if it set to open in Reader itself, it does nothing, no dialog,
I've tried removing the printer and reinstalling. Since it works from the console without issues, I thought it may be permissions related, so I added users to administrators group, with no success.
They can print from Outlook, Word, etc....just not pdfs.
Can anyone help?
Printer HP MFP 3027 PCL 6

Can you please see if launching the Preferences window from within Adobe Reader standalone application works?

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