Reason of rejection on debit/credit memo request - Order Status still Open

Hi,
We had configured the Reason of rejection at sales order item level.
And as per business process we have only 1 material per order. Hence whenever we set the reason of rejection at sales order for a Standard order type u2018ORu2019 the Document Flow of Order showu2019s u2018Completedu2019 which is working fine.
But whenever we set the reason of rejection on debit memo request L2WT or Credit memo request G2WT; the document flow show u2018Openu2019 instead of u2018Completedu2019. How we can correct this?
Regards
Sharad Agarwal

Hi,
Pl check your reasons of rejection settings at t.code OVAG, BICshould be checked.
Other wise change the reason of rejection and then see the status of credit and debit order, it should worked.
regards
Vivek.

Similar Messages

Saels Quotation,Contract, Order, Return, Debit/Credit Memo Request

Hi,
I have Saels Quotation,Contract, Order, Return, Debit/Credit Memo Request. Now I want to change the Sales office, Sales Group and sales District in the existing Quotation,Contract, Order, Return, Debit/Credit. But in all the these requests these 3 fields are not in editable mode. Plese suggest me what is the best way I can change these 3 fields in the existing Quotation,Contract, Order, Return, Debit/Credit.
Thanks & Regards
Venkat

You can also use :
SD_SALESDOCUMENT_CHANGE
FYI
call function 'SD_SALESDOCUMENT_CHANGE'
 exporting
 salesdocument = salesdocument
 order_header_in = da_order_header_in
 order_header_inx = da_order_header_inx
 simulation = simulation
 behave_when_error = behave_when_error
 int_number_assignment = int_number_assignment
 logic_switch = logic_switch
 business_object = 'BUS2032'
 call_from_bapi = 'X'
 tables
 return = return
 item_in = da_order_item_in
 item_inx = da_order_item_inx
 schedule_in = schedule_lines
 schedule_inx = schedule_linesx
 partners = partners
 partnerchanges = partnerchanges
 partneraddresses = partneraddresses
 conditions_in = conditions_in
 conditions_inx = conditions_inx
 sales_cfgs_ref = order_cfgs_ref
 sales_cfgs_inst = order_cfgs_inst
 sales_cfgs_part_of = order_cfgs_part_of
 sales_cfgs_value = order_cfgs_value
 sales_cfgs_blob = order_cfgs_blob
 sales_cfgs_vk = order_cfgs_vk
 sales_cfgs_refinst = order_cfgs_refinst
 sales_text = order_text
 sales_keys = order_keys
 extensionin = extensionin.
Note:you can go SE80 and choose Function group = 'VBAK". you`ll find Fms.
Hope thisll give you idea!!
Pl... award the points.
Good luck
Thanks
Saquib Khan
"Some are wise and some are otherwise"

Allow manual price entry in Debit/Credit memo request but not in STD Order

The same pricing procedure is used for Standard order and Debit/Credit say ZRVA01.
All condition types in ZRVA01 is set to "D" - not possible to process manually in V/06 since business requirement is not allow for manual pricing in sales order creation.
When the Debit/Credit note is created(despite of create w/ or w/o reference to billing document), we need to have the user be able to overwrite the price value, able to delete condition type Surcharge, Discount since in some cases for the credit note, the original price might be too high and we only need to credit the customer for the wrong price.
Question is how to allow 'no limitation' (change with can be made, field Manaual entries in V/06) for all condtion types in pricing procedure but only for Debit/Credit memo request ?

Thank you all, but if I create new condition to allow manual, how could I overwrite or delete some non relevant condition type in credit note
i.e. in STD order we have ZPR0 (base price), ZD01(discount), ZS01(surcharge) and we found out that the ZPR0 and ZS01 was over charged, hence, we need to issue the Credit note to the customer, when create a credit memo request, the user will be able to change the value in ZPR0 and ZS01 and be able to delete ZD01 (as it is non relevant for credit note). How such the new condition type would applied?

Parent Customer not pulling in ZCR Credit memo request orders

Hello SAP experts,
We have same partner determination configuration for ZOR standard order and ZCR Credit memo request. But when we create ZOR order the parent customer is getting populated from KNVH in partner tab but it does not populate in ZCR order.
Did a lot of research but still not able to find out the reason. Please help.

Ideally, this question should have been posted in sales forum.
Check in IMG path SD => Basic Functions => Partner Determination => Set Up Partner Determination => Set Up Partner Determination for Sales Document Header. There compare your order type ZCR with ZOR settings. There should be some difference in your settings for ZCR and that is why you faced the problem.
thanks
G. Lakshmipathi

Copy control from Credit Note to Credit Memo Request

Dear gurus,
After I set the copy control parameters in my billing doc, source - credit memo request & Target - Credit memo,
I could not find my condition types to be copied from my credit memo request.
I have infact set the pricing type to D - Copy pricing elements unchanged.
Can you let me know if I had missed anything?
Also, to clarify on this credit concept. Say that we sent 2 pieces of a product worth $100 each & if it happened that the customer returned 1 piece , we can create a credit memo request via VA01 for the part that customer returns & if the pricing condition is $100, we create a condition value $100 back to the customer.
So further create a credit note where this $100 is copied from Credit Memo request order type.
This is the concept of credit correct me if i am wrong
regds,
a

Hi Pri,
Give me your mail ID I can send you some screen shot of the Copy control set from Credit memo request to credit memo.
To clarify on Credit.
In the first instaance we have supplied 2 items to customer and Billed them. Now he has returned one material to account for this returned material you can create a returns order and complete the cycle and then create a credit memo for the returned material.
ELSE
You only want to adjust for billing. Then when we have already billed customer for 2 items and out of which 1 item is returned and hence we have to give him credit memo for 1 item i.e $100 in your case.
The condition value in Credit Memo Request (G2) would be taken from standard conition type PR00 only.
FIRST Create a credit Memo Request (G2) in VA01
CMR is set with a billing block
Go to VA02 and remove the block
Create a Credit memo Using VF01 using Billing Type G2. The system will copy the data from CMR to Credit memo once you set the Copy control in VTFA
REWARD IF IT HELPS
Regards
Srini

How to update the status of Credit memo request as "Close" by putting reason of rejection

Dear All,
Our requirement is to close credit memo request, We already cancelled the subsequent document i.e. billing. In credit memo request we are trying to close it by putting "Reason of Rejection", but instead of closed is coming as " Being Process". I already did the required configuration at Item Level for G2N in VOV7, but still the status is "Being Process".
Please let me know if I m missing config.
Thanks,
Sumeet Sah

Hi
Check this below link. I had faced this issue years ago and got a strange solution which is still applicable.
Open status of Credit Memo after rejecting all line items
Thank$

Enter sold-to party debit memo request - credit memo request

Hi Gurus,
I have a scenario here while creating a Debit memo request.
1. I create a Debit memo request with sold-to party 1000
2. I create a Credit memo request with the same sold-to party 1000.
That will be saved,
but when you enter VA02 or VA03 for CMR, a message displays "Enter a Sold-to Party".
So in VA02, I will refill it with Sold-to party 1000, then I can save it. But when I view it again, I will encounter the same message again.
However, if I use a different sold-to party 2000, the CMR will be saved normally, and if you view it via VA02, you will see it is correct (you can see sold-to party 2000).
Why? Cant I use the same sold-to party for DMR to CMR?
Please help....
Ram

Check whether the partner functions are mantained properly for customer 1000. Go to VD01 and maintain.
Regards,
GSL.

Debit memo request with reference to the credit memo request

Dear SD Consultants,
I have a business scenario in which I create a credit memo request with reference to a debit memo request but the problem is that ,i can create many debit memo requests with reference to the same credit memo request even if the all target quantity was referenced , I still can create many debit memo requests with reference to the credit memo request so can any one tell me how to restrict creating debit memo request with reference to the credit memo request up till the all target quantity was referenced.
Regards,
SD Consultant

Dear Saju.S,
I have checked all the positive/negative values in the item copy control but none of the values works as i still can create many debit memo requests with reference to the credit memo request.
Regards,
Sd Consultant

Credit Memo Request - Status Open

Hello ALl,
I have credit memo created, user want me to delete whole process. So i have canceled the credit memo.
And i have rejected the credit memo request but still my items are still has status of open?? And my over all document is has open status.
And it is the same for the debit memo request??
Can any one tell me how can i delete the whole process??
Thanks
Sundar

Hi Sundar,
I have tried the same scenario.Kindly follow the below steps and confirm.
1. Once you cancel the subsequent documents.
2. Goto the Credit memo request and select the Item data enter the Reason for rejection in Sales A Tab and Save.
3 . Create the billing document and the value will be zero.
Now status will be shown as completed.
Regards,
Shahinsha

Credit memo request / credit note

I have a doubt in credit memo request setting.
I have setup to create a credit memo req in sales with ref. to either billing doc or sales doc.
In copy control I have chosen pricing type 'D'. We manually maintain prices in Sales.
Say for eg. we have delivered the below to our customer.
material 1 - 2 pieces - each at $2000
material 2 - 1 piece - each at $3500
My customer didnot return the part, but instead comment that the price of material 2 is too high.
So the client wishes to change the price of the material 2 to $2800/piece instead of $3500.
I notice that when I mark the item 2 with reason for rejection code as "too expensive", in my Credit Note I see $0.00 to be copied.
Am not clear here. Should I change the pricing type in my credit note to allow changes so that my new price is only at $2800?
Where should I do this?
Also should I delete the material 1 from the credit memo req document or should I delete it from my credit note?
I quite don't know why should we keep the material when there is no problem that we already charged the customer & they have payed us too.
Thk,
Ann

"Item Rejection reason" may be used in Sales Order, when there are multiple line item & some of them are not to be executed. The items which are not to be executed, should be maintained with "Item Rejection reason"
So you mean to say that I need to change the quantity/correct price in my credit memo request? So that the right amount copied to the credit note?
The anwer to this is Yes.
case 1: say if the customer has already paid the company excessively
Irrespective of receipt of excess payment Credit note can be issued. You need not cancel original invoice & the credit balance can be settled in latter transaction or can be refunded through FI.
case 2: also if only the invoice is sent to the customer, but if they have not paid the company
In this case, the customer can make the payment as per outstanding due in his account, as credit note will give an effect in accounting. You need not cancel original invoice & the credit balance can be settled in latter transaction or can be refunded through FI.
Hope this information helps you.
Regards,
Rajesh Banka
Reward points if helpful.

SD Rebates Quantities in credit memo request S060 doesn not have MENGE

When settling an agreement the quantity in the credit memo request or for reverse rebates debit memo does not carry over the quantity. In purchasing rebates the info structure S074 includes site and MENGE as fields however on the SD side these fields are not there. It appears standard SAP just passes the value over to the sales order and hence billing.
Has anyone tried to include quantity-menge onto the sales order from settlement?

Hello,
The quantity that you are requesting is not available in general in the
credit note. Instead you can use the the condition rate, the condition
base and the condition value from the condition record related to the
item. With these values you can explain the rebate-value, that is paid
to your customer.
Of course: if you create a quantity-based rebate condition , you have
the quantity in your condition record.
Main reason why the origin quantities are not part of the credit memo,
is, that the quantity is not stored / cumulated in the statistic tables
during the posting of a invoice. Only the condition base value (revenue)
is stored and is shown in the condition record of the item.
Kind regards,
Kelly

Deleting credit memo request is not possible - why?

I cannot delete a credit memo request after cancelling a credit memo because system says there are subsequent documents created for this.
But this is not the case of our regular order - dly - bililng scenario, one can cancel the invoice, reverse the delivery, delete the delivery and delete the sales order at last.
My question here is, why does system allow us to reverse everything and delete in our regular sales - billing scenario and NOT in credit memo requests?
Thanks in advance

Hi
Last week even i encountered the same situation.
You cannot delete a Credit memo request. Instead you have to reject all the line items in Credit memo request.
Make sure you have cancelled all the credit memo created in reference to teh Credit memo request. After all teh credit memo have been cancelled. Go to credit memo request and select all the line items in the Credit memo request and reject the line items.
A pop up will appear select any of the reason and save the document. The credit memo request will be cancelled.
You can see the difference in the Status of the credit memo request before cancellation and after cancellation.
Before cancellation the status will be displayed as OPEN after cancelling the Credit memo request status will be blank.
Hope this helps you
Regards,
Arun.S

Credit memo request status to be complete

Dear All,
I have a scenario where I need to put the status of the credit memo request to be set to ‘completed’
Subsequent credit memo is archived as this credit memo req is very old ..from year 2009
Screen shot attached for your reference.
I tried by putting the reason for rejection for the items but when I look at the status of the Credit memo req.. the status doesnt show up.. its blank.
If I follow this process for sales order.. the overall status is showing as completed after the items are rejected.
Can anyone please guide me how to change status to "completed"
Regards,
Kiran

Dear Kiran Sap
I tried by putting the reason for rejection for the items but when I look at the status of the Credit memo req.. the status doesnt show up.. its blank.
Yes it is sap standard One only....I Think we cant show that completed please check it and hope comments from Experts

Setting up multiple billing blocks for a CMR - Credit Memo Request

I am trying to set a billing block for a credit memo request. The item category in VOV7 configuration only allows you to set one. I need to be able to set any of them and for it to block. If we do not use one; the system allows the credit memo to get created. If we choose the one that we configured in VOV7 it allows us to only use that one. The client needs to be able to select any billing block from the drop down when creating a credit memo request in VA01 instead of just one specific one. Is this possible? If so, where would I do this?

Surprising! when a billing block is applied in the sales document, then the system will NOT allow to create the billing document(in your case credit memo). Can you check in t.code OVV3, the billing blocks are assigned to billing types? After assigning, create a new document and test. The path is SPRO->Sales and distribution -> billing->billing documents ->define blocking reasons for billing->assign blocking reasons to billing types.
Regards,

Credit memo request change

hi experts,
i need to know in what table the reason for change in credit memo request is store( e.g Profit Center for Billing change)?
Table: cdhdr stores only the person and date of change and table: cdpos store the old and new value.
please help
thank you

Hi,
tables :
E070 ,e071,e071k,
Annotating texts will be stored in E070T. E070 and E07T (sic! ) are combined in view E070V.
Thanks
Bharat

Reason of rejection on debit/credit memo request - Order Status still Open

Similar Messages

Maybe you are looking for