How to update the status of Credit memo request as "Close" by putting reason of rejection

Dear All,
Our requirement is to close credit memo request, We already cancelled the subsequent document i.e. billing. In credit memo request we are trying to close it by putting "Reason of Rejection", but instead of closed is coming as " Being Process". I already did the required configuration at Item Level for G2N in VOV7, but still the status is "Being Process".
Please let me know if I m missing config.
Thanks,
Sumeet Sah

Hi
Check this below link. I had faced this issue years ago and got a strange solution which is still applicable.
Open status of Credit Memo after rejecting all line items
Thank$

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Update Profit centre for Credit Memo request whose Billing is compeleted

Dear All,
I have an issue for a creditmemo request whose billing is already been completed and consequently the invoice has been cancelled but unfortunately the Credit memo request (CMR) is pending in the incompleteion log for the profit center which need to be entered. The document flow shows blank in the status field for the CMR.
Need your advice how we can update in the sales order (CMR) thou the field is greyed out and not able to change the profit Center field in the change mode by changing any other fields as well.
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Hi
Check this below link. I had faced this issue years ago and got a strange solution which is still applicable.
Open status of Credit Memo after rejecting all line items
Thank$

Opiton to choose bank accounts at the time of Credit Memo Request

Hi,
We have maintained multiple banks for same customer in customer master. Our requirement is to have an option to choose a particular bank account at the time when a credit memo request is created. The customer wants different credit notes to go to different bank accounts. We do not want to do it at the time of payment as this becomes quite manual. Is there any way we can do this at the time of entry of Credit Memo request in VA01 ?
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Dear Praveen,
I don't think you can have this option in the standard functionality.
Because account assignment will takes place based on these combination
Chart of accountsCondition typeMaterial account assignment groupCustomer account assignment groupAccount key.
So you can't assign different G/L with same combination, if you want different G/L accounts then you need to change either one the key combination.
Other wise you can have different credit memo types based on the Bank accounts
-->Generate the condition table with billing type as one of the key field.
-->Maintain access sequence for that, assign to condition type.
-->Now define and assign the new account determination procedure for the credit memo process.
-->Finally you assign the Bank G/L account with bill type(I,e Credit memo type) is as one of the key combination.
But make sure that you have maintained proper copy control settings for all these credot memo types from credit memo request or other reference document.
You can try with some user extis with the help of ABAPer,
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EXIT_SAPLV60B_002: Change the customer line ACCIT
You can use this exit to change the customer line in the accounting document. This exit is processed once the ACCIT structure is filled in with data from document header VBRK.
I hope this will help you,
Regards,
Murali.

Issue in processing the Credit Memo Request

Hi Experts,
I have a price difference credit memo request created (Order Type PR10). While processing it through VF01, it is getting updated rate (for updated materials) hence total value is exceeding the value of credit memo request.
How can I process it with the rates request was made soo that total value of both the documents remain same.
Thanks in Advance.
Regards
Mukul

Hi
Try with Invoice Correction Request concept
Sale document Type: RK
Reference Document Type : Billing Number
for Understanding the Invoice Correction request check below link
[Creating Invoice Correction Requests|http://help.sap.com/saphelp_46c/helpdata/en/dd/55feeb545a11d1a7020000e829fd11/content.htm]
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Open status of Credit Memo after rejecting all line items

Dear Gurus
I am facing a problem. In my company we are using 2 credit memo types. One is CR and other ZCR (Copy of CR). I have tried both but both have same problem. I have also tried creating credit memos with reference to billing document, sales document and without reference also but the issue is same.
Problem is this we create credit memo with VA01 and post it with VF01. After posting if we cancel its posting with VF11 and reject the line items in VA02 the status of credit memo remain open. Cancellation documents are ok and completed but only credit memo in VA02 remain open even after rejecting all line items.
I have checked incomplete log of sales document type (CR and ZCR) in VOV8 and item types (G2N) in VOV7. All fields which are defined in incompletion log are there in document header and item.
Following is the copy paste data of Header Status tab
Overall status       Open
Rejection status     Everything rejected
Credit status        Not performed
Bill.stat.order-rel. Not invoiced
Overall blkd status Not blocked
Header data     Complete                   Item data       All items complete
Header dlv.data Complete                 Item deliv.data All items complete
Header bill.dat Complete                   Item bill.data All items complete
please help.

dear sir
if you mean to say to check Reason for rejection's settings in OVAG i have checked it and all rejection reasons are being in use in all other sales documents too. They are working fine in all other sales document. Issue is only in these two credit memos types.
Assigned by the System (Internal)
Delivery date too late
Poor quality
Too expensive
Competitor better
Guarantee
Unreasonable request
Cust.to receive replacement
Transaction is being checked
These are reasons and Stat column is empty for all. Other 3 columns have no tick in any reason.

HOW TO ADD A NEW ITEM ON CREDIT MEMO REQUEST DETAILS PAGE?

Dear friends,
Please help me to do this by personalization or extension. This is very important for sustaining in my job. Please post your thoughts as soon as possible.
Thanks so much for your help and support.
Here is the scenario:
In credit memo request page, I need to add a new item.
In the 'About this page', I checked for the view objects CMRequestVO and CMRequestLinesVO but the item is not available in the view objects.
There is an item called Requestor Comments shown on this page. The item to be added is the Approver Notes. These 2 columns are populated through the workflow.
How to find about the Requestor Comments item? If we know this then the Approver Notes item can be easily added to this page, I think.
Also I enabled the FND_PERSONALIZATION_REGION_LINK profile option so that
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Can adding the Approver Notes be achieved by personalization?
EAGERLY WAITING FOR YOUR HELP.
CK.

Hi VK,
You need to look at both VO's and see where to add the credit memo field.
To extend the VO object...you have to use Jdeveloper.
Check the below this site for the details steps:
http://apps2fusion.com/apps/oa-framework/14-fwk/119-oa-framework-faq-extending-view-objects
After extending the, you need to copy your objects under webserver and the bounce the apache.
Then you need to do personalization..
Here are the steps for personalization:
Click Personalize page and click "Expand All" under Personalization Structure..
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2) Rendered -- True
3) Click Apply
In the advance table search the newly created "CreditMemoEx"
Click on the Create Item field again.
1) Select Item Style " Message Styled Text"
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3) Enter the Prompt = "Credit Memo"
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5) View Attribute -- Enter Exact name the attribute defined in the VO object.
6) Enter other attributes required for Business.
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Creating credit memo request - V1 498 / missing order quantity

Hi Experts,
could any of You pls help me with a credit memo creation issue?
I credit memo needed to be created based on invoice, so configuration and copy control is done as usual, but I have a failure during CR order creation referring to an invoice F2.
I got an error message: V1 498 - Credit already exist for item... - and no qty is transferred to new document
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- completition control set as B at VOV7,
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V1 498 - Credit already exist for item...
What the above message means is that lines items have already been used as reference for the creation of credit memo request(s).
Create a new sales order, delivery and billing document. Then create credit memo request with reference to this new billing document and test.
In VTAF copy control, at item level, field "Pos./neg. quantity" dictates how the quantity in the source document is affected by copy control.
PS - I tried to create credit memo with reference to billing document (F2), there were no issues there. Therefore I am taking that the issue is with credit memo request (copied with ref to billing document F2)

Credit memo request and invoice correction request

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Can anybody please explain the difference between Credit memo request and invoice correction request?
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Hi Deepak
Credit memo request -- A credit memo is used when a customer has to get receive some credit amount to customer
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Invoice Correction request -- It is a also a document type where a customer can receive anyone debit memo or credit memo based on the request raised by the customer
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Debit memo Example : If the billing happens for 100pcs and the billing price is Rs.25000/- but do to some mistake Rs.23500/- happened then a debit memo has to be issued to customer
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Hello,
The processing status in the credit memo request is not updating as "Fully invoiced" even after the credit memo is created. Due to this I am able to repeatedly create credit memo against this same credit memo request.
The problem as i understand is that in the credit memo request > header data > status tab > Bill.stat.order-rel. field is still showing "Not invoiced". But it is suppose to show "Fully invoiced".
Can anybody let me know where is the setting to control the status update of the credit memo request.
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IN the customising for the item category, Check the billing relevance is C or not.Normally the completion rule is left blank. If not use this field, This is used for completion from quotations to orders but works as effectively as for other order types as well.
regds
Jude

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COPA Values in the Profitability analysis for a credit memo request

Hi All,
When I am trying to create an Invoice document for a Credit Memo request having a Configurable material , in the accounting document profitable analysis Profit Center view fields are not getting updated.
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I would start fresh with a new sales order. When you create with reference both the return delivery and credit memo are created with reference to the return sales order. Here is an example document flow to clarify:
Document                                      Date               Qty/value   UoM/Cur   Overall proc. status
                                                                                Return 60000077 / 10                          08/25/05               10.000 EA      Completed
. Returns Delivery 500000016 / 10             08/25/05               10.000 EA      Completed
.. GD returns QI 4900030060 / 1               08/25/05               10.000 EA      complete
.. Credit for Returns1 10000017 / 10          08/25/05               10.000 EA      Completed
... Accounting document 10000017              08/25/05               10.000 EA      Cleared

Credit Memo Request - Status Open

Hello ALl,
I have credit memo created, user want me to delete whole process. So i have canceled the credit memo.
And i have rejected the credit memo request but still my items are still has status of open?? And my over all document is has open status.
And it is the same for the debit memo request??
Can any one tell me how can i delete the whole process??
Thanks
Sundar

Hi Sundar,
I have tried the same scenario.Kindly follow the below steps and confirm.
1. Once you cancel the subsequent documents.
2. Goto the Credit memo request and select the Item data enter the Reason for rejection in Sales A Tab and Save.
3 . Create the billing document and the value will be zero.
Now status will be shown as completed.
Regards,
Shahinsha

Credit memo request status to be complete

Dear All,
I have a scenario where I need to put the status of the credit memo request to be set to ‘completed’
Subsequent credit memo is archived as this credit memo req is very old ..from year 2009
Screen shot attached for your reference.
I tried by putting the reason for rejection for the items but when I look at the status of the Credit memo req.. the status doesnt show up.. its blank.
If I follow this process for sales order.. the overall status is showing as completed after the items are rejected.
Can anyone please guide me how to change status to "completed"
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Kiran

Dear Kiran Sap
I tried by putting the reason for rejection for the items but when I look at the status of the Credit memo req.. the status doesnt show up.. its blank.
Yes it is sap standard One only....I Think we cant show that completed please check it and hope comments from Experts

How to update the status of Credit memo request as "Close" by putting reason of rejection

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