Recently when I try to watch my purchased movies and tv shows on my apple tv I can't.

I select the episode I would like to watch, I press play, it says it is "loading" and then it goes back to episode summery.  This has been going on for days.  All the shows under my husband's apple id work just fine.  I have tried logging off, logging back in, reset, master reset...nothing works.

Welcome to the Apple Community.
Did you try restarting the router.
Are you trying to watch them from the internet or a library on a computer.

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