Recolor Artwork wont respond nor affect the photo

Hey,
I have been using the live trace followed by the  Recolor Artwork.  untill it stopped working one day for some reason.
I scanned and rebooted twice but nada...
I would be most thankful to get a suloution asap.
Kind regards
A.H

Hi,  I have a PC thats is kinda old and abused but still works fine. I cleaned up and scanned for any errors but still the problem remains.   if you mean the format than its A jpeg in RGB. I says its a mixed object. all the rest looks the same as before...the live color does appear
thanks
Date: Fri, 20 Aug 2010 10:40:34 -0600
From: [email protected]
To: [email protected]
Subject: Recolor Artwork wont respond nor affect the photo
Could you then please describe what you have and waht you're doing? Step by step and with any error warnings and things Illustrator does. Please select the object and look into the top left corner of the control panel to see what kind of object it is.
Does the live-color-dialog-box appear?
>

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