Recording or saving customer solutions

Hi all,
I am supporting many customers and I need to save or record the customer solutions provided by the partners in sap solution manager 7.1. Anyone please help me in doing this....

Hi Aishwarya,
are you looking for knowledge Database in solman
yes this is possible and part of ITSM
you can create Knowledge articles
with problems and solution provided ...it is very similar to Knowledge articles in SMP.
SAP Library - SAP Solution Manager
how this helps...for e.g there is a common issue bluescreen error you create a knowledge article with solution so ..users can search this issue and its resolution can be worked at their end.
hope this helps
Regards
Prakhar

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Generate the primary key automatically while records are saved

Hi experts,
I need to generate the primary key of a custom table automatically when a new record is saved. Pleas help asap. Urgent.

Hi Rob and vikas,
   Thanks for your answers . Both of the solutions you mentioned were syntactically correct and activated but they are not populating the numbers.In case of Rob's soultion I guess I am not able to catch the return number. I am giving the code below. So Please look into it,
FORM gen_manu_siteid .
data : number type zsiteid value 155.
CALL FUNCTION 'NUMBER_GET_NEXT'
EXPORTING
    NR_RANGE_NR                   = '02'
    OBJECT                        = 'zmanusite'
    QUANTITY                      = '1'
SUBOBJECT                     = ' '
TOYEAR                        = '0000'
IGNORE_BUFFER                 = ' '
IMPORTING
    NUMBER                        = number
QUANTITY                      =
RETURNCODE                    =
EXCEPTIONS
INTERVAL_NOT_FOUND            = 1
NUMBER_RANGE_NOT_INTERN       = 2
OBJECT_NOT_FOUND              = 3
QUANTITY_IS_0                 = 4
QUANTITY_IS_NOT_1             = 5
INTERVAL_OVERFLOW             = 6
BUFFER_OVERFLOW               = 7
OTHERS                        = 8
*IF SY-SUBRC <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
        WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
*ENDIF.
ztblqm_sqm-zsiteid = number .
ENDFORM.                    " gen_manu_siteid
When this did not work. i tried Vikas's soution and the code i used for this is
FORM gen_manu_siteid .
data : w_count like ztblqm_sqm-zsiteid,
       e_wa like ztblqm_sqm occurs 0 with header line.
select max( zsiteid ) from ztblqm_sqm into w_count .
w_count = w_count + 1.
e_wa-zsiteid = w_count.
modify ztblqm_sqm from e_wa.
ENDFORM.                    " gen_manu_siteid
Please look into this and give me a solution.
NB: I have tried them at the event 01 include.

HELP NEEDED: Use a new record for a customized table as a workflow trigger

Hi SAP Workflow Gurus,
Good day!
One of our requirements is to have the creation of a new record in a custom database table trigger a workflow. I read and followed the steps as indicated in this link
http://www.****************/Tutorials/Workflow/Table/events.htm
As a summary, here is what I did:
1. Created a subroutine for the custom table ZPA2003 for the create event
2. Defined this event as a trigger for the custom workflow WS90000019
3. Maintained and activated the event linkage via SWETYPV
Basically I tried following the instructions indicated on the link
Note that the entries for the custom table are created via a function module.
Now during testing of the workflow, the system was able to complete the notification message. However, when I triggered the event via creation of the entry in the custom db table nothing happened
1. Is there a way to debug/find out whether the link between the subroutine in the table and event itself are connected?
2. I also tried running the event trace to check the activities executed but found nothing.
Can you guys help me check on what I may have missed out?
Regards,

Hi All,
Basically these are the requirements for the work schedule substitution:
1. Employee enters the request via ESS (custom portal transaction)
2. Upon saving of the entry (request) in a custom table, this should trigger the workflow at the backend
3. The Manager should then receive a work item in his Universal Worklist at the MSS side of the portal
4. Upon clicking on the work item, a new screen will pop up showing the work schedule substitution details as well as an interface which will allow him to enter his/her usage decision
5. Depending on the decision, the workflow must execute the necessary notifications as well as changes in the custom and PA2003 tables
Now, we have accomplished step 1 and I am currently in the process for step 2. Now I have some queries:
1. For the Manager to view and approve the substitution details, I used two methods for each process (view and approve) since our ABAPer mentioned that this cannot be done in 1 function module. Is there a way to simplify this step or is it really valid that they need to be executed in 2 different methods?
2. As per our ABAPer, function Modules only import and export variables; they do not have the facility of say having tags on the details being displayed. Hence, if the details are 10001 (Employee Number), 10/20/2011 (Start Date), 10/25/2011 (End Date) the output would be 10001, 10/20/2011, 10/25/2011. Is there a way within the function module (or dynpro interface) to show it like this: Employee Number: 10001
Start Date: 10/20/2011
End Date: 10/25/2011
3. Speaking of dynpro applications, do I need to still develop one to allow the Manager to view and approve/reject the request via the MSS portal upon accessing the work item via the UWL? How would the work item go about calling the dynpro application? or is this even possible?
It would have been easier if the facility would not pass through workflows since it will be just direct web dynpro/ABAP calls. Having to include it as a work item in the UWL puts a certain twist to it
Your inputs are well-appreciated.
Regards,

Complete record is saving just in one (1st / A) cell of XL!

Hello
I have created a upload program, where in some custom master data will be uploaded from a input spread sheet into a custom table in SAP, pls. note this upload prog. is scheduled as back ground prog.
Here the input XL file saved in app server (one system is UNIX and another is Windows), from where my upload prog reads the data by using OPEN DATASET FOR INPUT sysmtax, well
Well, now I am trying to write error log,
1) into user's H drive (bcz user don't hv authorization to write any thing to C drive), by using FM of 'SAP_CONVERT_TO_XLS_FORMAT' but am getting CONVERSION_ERROR, pls. let me know is it bcz of that as am running the prog as back ground prog. and trying to save error log user's in H drive ? or any other reason?
2) Then, I switched to writing the error log in XL file back again in to another file in the same app server, by using OPEN DATASET FOR OUTPUT, but when we opened this XL file in APP server, we are seeing all the record in 'A' cell, I mean, all the text/record is saving in one cell i.e. 1st cell of XL
Pls. let me know does the OPEN DATASET FOR OUTPUT saves the record in 1st cell of XL? if so, how fix my issue?
Thank you

Please share your code.
Regards

How to detect if a user has changed a record using a custom method?

I am in the process of developing a test case application using ADF JSF and a collection of Java objects that are not populated by a database.
Details of what I have developed so far can be found on this post:
how to create a new record using a custom method?
Is it possible to detect if a user has changed the value(s) of a record?
I have set the edit page up (as described in the other post) and this works fine, but how could I tell if the user has changed something on that record. This is what I would like to do, but am not sure how to achieve it or whether it is possible....
when the user puts a record in edit mode, take a copy of that record
then when the user presses save or exit to navigate away from the edit page do a comparison between the original values and the potentially changed ones
then depending on the outcome of the comparison call an appropriate action
Thanks in advance for your help
David

If you just want to know if the value has changed you can put it in a while loop and use shift registers to see if the value has changed.
Brian
Attachments:
Changed.vi ‏22 KB

Error in saving customer information. Value for contact_point_purpose must be a value defined in lookup type CONTACT_POINT_PURPOSE.

I was trying to create a text alert. I was calling following in jsp
email.setContactPointPurpose(myLookUpCode); //say XXMY_SMS_SHIP
PartyManager.createEmail(email, ApiConstant.CONTACT_POINT);
Getting following exception:
Error in saving customer information.
Value for contact_point_purpose must be a value defined in lookup type CONTACT_POINT_PURPOSE.
Error trace:
oracle.apps.ibe.customer.CustomerException: Error in saving customer information. at oracle.apps.ibe.tcav2.Email.create(Email.java:187) at oracle.apps.ibe.tcav2.PartyManager.createEmail(PartyManager.java:116) at _oa__html._myfile__ibeMyFile._jspService(_myfile__ ibeMyFile.java:908) at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119) at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417) at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267) at oracle.jsp.JspServlet.internalService(JspServlet.java:186) at oracle.jsp.JspServlet.service(JspServlet.java:156) at javax.servlet.http.HttpServlet.service(HttpServlet.java:588) at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456) at org.apache.jserv.JServConnection.run(JServConnection.java:294) at java.lang.Thread.run(Thread.java:662) Caused by: oracle.apps.jtf.base.resources.FrameworkException: Value for contact_point_purpose must be a value defined in lookup type CONTACT_POINT_PURPOSE. at oracle.apps.jtf.util.ErrorStackUtil.getFrameworkException(ErrorStackUtil.java:104) at oracle.apps.jtf.util.ErrorStackUtil.getDBFrameworkException(ErrorStackUtil.java:141) at oracle.apps.ibe.tcav2.Email.create(Email.java:185) ... 11 more Error in saving customer information. oracle.apps.jtf.base.resources.FrameworkException: Value for contact_point_purpose must be a value defined in lookup type CONTACT_POINT_PURPOSE. at oracle.apps.jtf.util.ErrorStackUtil.getFrameworkException(ErrorStackUtil.java:104) at oracle.apps.jtf.util.ErrorStackUtil.getDBFrameworkException(ErrorStackUtil.java:141) at oracle.apps.ibe.tcav2.Email.create(Email.java:185) at oracle.apps.ibe.tcav2.PartyManager.createEmail(PartyManager.java:116) at _oa__html._myfile__ibeMyFile._jspService(_myfile__ ibeMyFile.java:908) at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119) at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417) at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267) at oracle.jsp.JspServlet.internalService(JspServlet.java:186) at oracle.jsp.JspServlet.service(JspServlet.java:156) at javax.servlet.http.HttpServlet.service(HttpServlet.java:588) at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456) at org.apache.jserv.JServConnection.run(JServConnection.java:294) at java.lang.Thread.run(Thread.java:662) Value for contact_point_purpose must be a value defined in lookup type CONTACT_POINT_PURPOSE.

Tried this but it is giving the below error
APP-FND-01242: Cannot read value from field PER_ASSIGNMENT_ID
Cause: The field PER_ASSIGNMENT_ID could not be located or read.
Action: This error is normally the result of an incorrectly-entered field name string in a trigger, or a field name string that does not uniquely specify a field in your form. Correct your trigger logic to precisely specify a valid field.

New records not saved

there are 3 main data block in a form. Block A is master of block B(multiple row block) while B is master of C(multiple row block).
Initially, I enter 1 row in A, 1 row in B and 3 rows in C. So, 5 records are saved. Anyway, when I execute the form later... and want to insert another row in B and another 3 rows in C. These new records are not saved.
Can anybody help me on this ?
Thanks,
Shu Wen

Howdy Howard (and others) -
I was hoping someone would have an answer without generating an example, but I hi-jacked the demo and came up with one:
http://apex.oracle.com/pls/apex/f?p=70849:9:16222360984434:::::
Workspace: DenverScott
UserName: Test_User
P/W: Test123
Page: 9
Recreate Problem: Change the checkbox value of an item under OnChange and OnClick and press "Submit", only OnChange items actually change.
On this report, the two columns "OnChange" and "OnClick" are the focus. They are both simple check boxes and basically have the same settings. They both call an empty javascript function "test_me(this)" when clicked. Difference is, the MRU works for the "OnChange" column, updates are applied. You can change the "Onclick" column and submit all you want and it does nothing.
If you remove the event for OnClick="test_me(this);" from the "OnClick" column, the submit/updates work just fine.
(If anyone changes the demo, please return to prior state for others to examine)
Thanks,
Scott

There is already a record with duplicate customer/vendor reference number

Dear Expert,
Person "A" reject the Sale Order now Person "B" edit same SO and again send to "A",now second time "A" approval
"B" in aleart msg go to that approval,press "add" button got information (error)
"there is already a record with duplicate customer/vendor reference number"
what shud i do ?
and why in aleart message box two entry for same SO
1st is reject but show SO draft [approved]
2nd is approval ...
Thanks

hi,
U can change radio button option in per document tab of document settings for sales order,
Either change it to without warning / warning only When duplicated customer reference no. occurs.
Modify customer reference number by including dot at end.

Copying the error records in a custom table

Hi,
I have a report program which is fetching Invoice header and line items . I need to copy the error records (records having a custom field ZZKUNNR as blank) in a custom table . I am executing this report in background daily .
The records in the custom table can be corrected by functional guys
Daily the report should fetch the data from SAP and also it should check whether there are correct records in the custom table .
If the records are found from custom table then those records also must be fetched.
Finally the output is stored in an application server .
Kindly help how to write the code for error records.

Hang on a moment here... I am sure we deleted your user ID a few months ago for ponits gaming!
Did it "pay off" somehow and now you have a "real job" but don't have a clue what you are doing?
Doesn't that make you feel just a little bit unconfident about life, the universe and ABAP?
Cheers,
Julius

Need help for record deletion from custom table

Hi friends
I have to write a custom program which will be generic to delete any table record with date field.
This program needs to be generic (should be able to delete records from any custom table) in nature with selection screen parameters as:
Table Name and Number of Days prior to which records are deleted, both mandatory.
Program Flow:
1.     From number of days calculate date before which records are deleted, ( current date u2013 no. of days = past date).
2.     Custom table have date field, delete records prior to that date.
3.     Program may be scheduled for background job, put default values for both fields. No. of days should not be less than 60.
4.     Classical Report output with number of records deleted.
My query is how will I know the name of the Date field so that I can write a DELETE query.
If I use 'DDIF_FIELDINFO_GET' it gives me all field names but how to filter out?
with regards
samikhya

Hi
I have added field on the selection screen as p_fieldname and got the F4 help for it , so that the user will get the field name run time as per the table name.
Now I am facing problem while writing the DELETE query.
I wrote like
DELETE (fp_tab)
where (fp_fieldname) LE date
It is not working. I also tried with taking a string to concatenate fp_fieldname, LE and date to l_string
when I write like this:
DELETE (fp_tab)
where (l_string) , sy-subrc is getting 4 and no records are getting deleted.
I do not understand where the dynamic Delete is failing??
with reagards
Samikhya

VK11/VK12: Automatically create anothercondition record upon saving

Hi,
First of all this is my first time to post a question here. I find every thread very helpful and other members helpful.
We came with a requirement to automatically create another condition record after the user clicks the save buttons. I'm not inclined in this module so to give you an idea in my requirement here are the following steps:
1. User go to VK11
2. Choose Selling Price List/Material access sequence
3. In the the screen the user enter a sales org, distribution channel, and price list.
Ex: Sales Organization: 0024
      Distribution Channel: 00
      Price List: 03
4. User enter in grid, material, amount, conditoin pricing unit.
Ex:
Material: 4668
Amount: 5,00
Condition Pricing Unit: 1
5. User click saves. Entries in tables KONH and KONP are populated. Condition record is saved
Now the requirement is create a duplicate conditoin record but with DIFFERENT price list-> 02 and amount. The new amount will be computed manually in the enhancement.
I did my part researching what can be done to solve this requirment. In the old threads, some suggest to use BADI BADI SD_COND_SAVE_A BADI. The problem is I am also not familiar in using BADI so I hope someone can tell me how I can learn BADI so I can implement the requirements. For the creation of condition records, I still have no idea how to do it.
So here are my current challenges:
1. How can I trap the save button in VK11/VK12. I am also thinking if all required validations were done prior to the creation to the conditoin record. I'm also thinking what are the things I should consider before creating a duplicate condition record with the different pricelist 03 and amount.
2. How can I create a condition records. Should I use a BAPI? I am also not familiar with BAPI
In addition to the requirement, I am thinking of some problems that might arise. I think there should be checking before creating the duplicate condition records. But I have no idea what are the things to consider.
I hope I explained my requirment clearly. Please feel free to ask for clarifications or question in my requirement. Thank you for your help. I really appreciate any help.
Thanks and God Bless.
-binaryghost
Edited by: binary ghost on Sep 9, 2010 10:46 AM

Hi,
Try these BTE'S:
BusTrEvent     SAPMV13A     OPEN_FI_PERFORM_00503301_BOST     00503301     Updating conditions (Pricing)).
BusTrEvent     SAPLV13A-LV13AU02     OPEN_FI_PERFORM_00503301_E     00503301/P&S     Update conditions (usage A)
BusTrEvent     SAPLV130-LV130U01     OPEN_FI_PERFORM_00503302_E     00503302/P&S     (Updating conditions (general)).
BusTrEvent     SAPMV13A     OPEN_FI_PERFORM_00503308_E     00503308/P&S     Maintain conditions: Default condition (Condition Maintenance Control).
I hope this may helpfull.
Thank you,
Thanks,
AMS

Deploy custom solutions in multi-server farm

We are trying to migrate all the 2010 custom solutions to 2013 and we have 3 WFE's and 3 APP servers in our farm. Central Admin is on one of the APP servers. So when I try to add the custom solutions in this new farm, what is the correct process in
deploying those custom solutions?
I am thinking to run the powershell commands (ADD_SPSolution and Install-SPSolution) on the APP server where the CA is installed and will this deploy the files on all the WFE's or Do I need to manually deploy on all the WFE's? Is it true that we need
to start the deployment on the server where the CA is installed?
Thanks in advance,
-Aparna.

Yes, You are right.
To Add
Add-SPSolution -LiteralPath c:\contoso_solution.wsp
To install
Install-SPSolution -Identity contoso_solution.wsp -GACDeployment
You have to select the parameter appropriately i.e webapplication url, Compatibility etc
Please remember to mark your question as answered &Vote helpful,if this solves/helps your problem. ****************************************************************************************** Thanks -WS MCITP(SharePoint 2010, 2013) Blog: http://wscheema.com/blog

CUSTOMIZED SOLUTION FOR MIRO MIGO ACTIVITY - INDIAN SCENARIO

Hello
Looking for customized solution to save time on the MIRO and MIGO activity. (Indian scenario)
MIRO for customs duty
MIGO for loading excise to inventory
Best Regards
Pankaj
Edited by: PANKAJ PATWARDHAN on Mar 7, 2009 3:53 AM

Hi,
In a normal import process, before the goods receipt, you are making invoice verification for Customs using MIRO and using Planned delivery costs as an option.
As the goods receipts doesn't exist, system is not proposing Customs conditions
As the goods receipts quantity is unknown and there always a possibility of partial invoice verification for the customs, system will not directly populate the values in MIRO.
Doing enhancements to populate this values may not be needed. Pls convince the user on the import process.
Any other option available for that, really dont know
Thanks

Help with saving custom stamps to SOAP repository.

In my attempt to create a custom SOAP based comment repository i've found that i can save and retrieve all lightweight annotations perfectly except for any custom stamps that I've created (default stamps work great). When i retreive the annotations from a different computer, it just displays a black box with a black x in the middle instead of actually displaying the stamp image. My guess here is that I need to read the custom stamp image to a stream and then save it to the server along with the annotation data. The problem is that I can't seem to get acrobat JS to detect and get the image (this.icon.length only counts default stamps). I do have an AP property for the stamp which is the named appearance according to the documentation. I just need some help now as to how i can retreive the stamp image data from the named appearance.
Any help would be greatly appreciated.
Thanks!

Can anyone help me out with this? I have a requirement to enable saving custom stamps to a central server but i can't seem to be able to retrieve the image data for storage. Any leads would be greatly appreciated.
Thanks!

I m having issues with the phone which i made a recording but the customer care support in our place donot seem to be of much help. i have told them nuumerous times that for better understanding i have made a video of it but no response.. really disspoint

i m having issues with the phone which i made a recording but the customer care support in our place donot seem to be of much help.
i have told them nuumerous times that for better understanding i have made a video of it but no response..
really disspointed with your customer support.
i have uploaded them in google docs..links below.. t
he first one happened on 30th of april 2014 https://docs.google.com/file/d/0B6z0lUXVGPGrc0tXNnZFaDQ3WDg/edit
the second happened today. i called customer care but no satisfactory respose either. https://docs.google.com/file/d/0B6z0lUXVGPGrSldEeWQ3aGFhaDA/edit
who is going to help me out and atleast pay attention to what my problem is. apple seems to ignore my attempts to show them what is the problem... the dont even want to see the videos.. !! disgusting.
its still under warrenty. please help.

Take your iPhone to an Apple Store or authorized service center in the country where you purchased the iPhone and they will look at it and replace it under warranty if applicable.
If you cannot take it person contact them to determine how to send them your phone.
You can't expect them to replace your iPhone without first examining it.

Recording or saving customer solutions

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