Records Not Showing Up On Report

I'm using Crystal XI
I can take the query from "Show SQL Query..." and paste it into a query screen in SQL Server 2008 management studio and retrieve the correct records. However, the report itself does not contain all the records the should have been returned.
To the best that I can figure, the records where a transaction date (date/time field) is null is not showing up on the report. I only display the field, do not do any calculations based on the field.
It is part of the record selection formula, where I test for the field to be between start/end parameters or is null (which produces the correct SQL query as I stated above)
So why are the records not showing up on the report, and more importantly, how do I get them to show up?
TIA

It already was set to "Exception for Nulls"
On the other hand, just on a whim, I tried reversing the order of the query from what it was:
{MyQuery.Company = {?Company}
    And
    {MyQuery.Transaction_Date} In {?Start/End Date}
    Or
    IsNull({MyQuery.Transaction_Date})
To:
{MyQuery.Company = {?Company}
    And
    IsNull({MyQuery.Transaction_Date})
    Or
    {MyQuery.Transaction_Date} In {?Start/End Date}
And that seemed to work. I'm not sure why it will work in the Mangement Studio, but not in Crystal Reports, but at least it works.
Thanks for the tug in the right direction.

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I have a CR query that I am editing to add a column to my report. When I make my edits, the query runs, but I do not see the new field in the field explorer. The part in purple is what I added. Do I need to add it elsewhere in the code?
WITH SEL_ACCTS AS(
SELECT
CASE WHEN RMSCUSTTYP = 'I' THEN
CASE WHEN Trim(TRIM(RMSLASTNM) || ', ' || TRIM(RMSFIRSTNM)) <> ',' THEN Trim(TRIM(RMSLASTNM) || ', ' || TRIM(RMSFIRSTNM))
ELSE ''
END
ELSE
RMSCMPNAME
END AS "DEBTOR NAME",
RMSACCTNUM AS "CLIENT ACCOUNT#",
case when RMSHOMEPHN = '' or RMSWORKPHN = '' or RMSFAXPHN = '' or RMSMOBLPHN = '' then 'Y' else 'N' end as skipplcmt,
A.RMSBILENUM,
RMSDATEASG AS PLC_DT,
ATTRNYCODE,
RMSGATECD As "Gate Code",
RAND() AS RANDNUMGEN
FROM
REPORTING.RMASTER As A
left join reporting.rcomker b
on a.rmsbilenum = b.rmsBilenum
WHERE
RMSDATEASG > REPLACE(CHAR(CURRENT DATE - 90 DAYS, ISO),'-','')
AND recordtype = 'D'
and ATTRNYCODE IN ({?AGCY_CODE})),
GET_ACCTS AS(
SELECT
"DEBTOR NAME",
"CLIENT ACCOUNT#",
Cast(Timestamp(plc_dt||'000000') As Date) AS "PLACED DATE",randnumgen,skipplcmt,
PLC_DT,
ATTRNYCODE,
A.RMSBILENUM
FROM
SEL_ACCTS AS A
LEFT JOIN
REPORTING.RPRDBAL AS B ON A.RMSBILENUM = B.RMSBILENUM
ORDER BY RANDNUMGEN
FETCH FIRST {?#_of_Accts} Rows Only),
GET_ACTV AS(
SELECT
G.*,
RMSTRANDTE,
ACTION_CODE,rmstrantim,
RESULT_CODE
From GET_ACCTS AS G LEFT JOIN RPTINGDATA.ROACTREACC AS R ON G.RMSBILENUM = R.RMSBILENUM AND G.ATTRNYCODE = R.ATTRNYCODE AND RMSTRANCDE = '9R'
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SELECT
"DEBTOR NAME",
"CLIENT ACCOUNT#",
"PLACED DATE",
PLC_DT,
ATTRNYCODE,
RMSBILENUM,skipplcmt,
MIN(CASE WHEN ACTION_CODE IN ('3','4','5','7','25','26','27','29')
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SUM(CASE WHEN RESULT_CODE = '14'
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    ELSE NULL END) AS FIRSTMGRRVW,
SUM(CASE WHEN ACTION_CODE = '44'
    THEN 1 END) as MANAGER#,
MIN(CASE WHEN ACTION_CODE = '1'
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sum(case WHEN ACTION_CODE IN ('3','4','5','7','25','26','27','29') and (rmstrantim between 80000 and 100000 or rmstrantim between 180000 and 210000) and ( DAYOFWEEK(DATE (
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FROM GET_ACTV
GROUP BY
"DEBTOR NAME",
"CLIENT ACCOUNT#",
"PLACED DATE",
PLC_DT,
ATTRNYCODE,
RMSBILENUM,skipplcmt

It's not showing up because it's only in the first With Select - it hasn't been brought down all the way through to the final Select. Here's how you need to change it;
WITH SEL_ACCTS AS(
        SELECT
          CASE WHEN RMSCUSTTYP = 'I' THEN
            CASE WHEN Trim(TRIM(RMSLASTNM) || ', ' || TRIM(RMSFIRSTNM)) <> ',' THEN Trim(TRIM(RMSLASTNM) || ', ' || TRIM(RMSFIRSTNM))
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            END
          ELSE RMSCMPNAME
          END AS "DEBTOR NAME",
          RMSACCTNUM AS "CLIENT ACCOUNT#",
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          ATTRNYCODE,
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        FROM REPORTING.RMASTER As A
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        WHERE RMSDATEASG > REPLACE(CHAR(CURRENT DATE - 90 DAYS, ISO),'-','')
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          and ATTRNYCODE IN ({?AGCY_CODE})),
GET_ACCTS AS(
        SELECT
          "DEBTOR NAME",
          "CLIENT ACCOUNT#",
          Cast(Timestamp(plc_dt||'000000') As Date) AS "PLACED DATE",randnumgen,skipplcmt,
          PLC_DT,
          ATTRNYCODE,
          A.RMSBILENUM,
         "Gate Code"
        FROM SEL_ACCTS AS A
          LEFT JOIN REPORTING.RPRDBAL AS B ON A.RMSBILENUM = B.RMSBILENUM
        ORDER BY RANDNUMGEN
        FETCH FIRST {?#_of_Accts} Rows Only),
GET_ACTV AS(
        SELECT
          G.*,
          RMSTRANDTE,
          ACTION_CODE,rmstrantim,
          RESULT_CODE
        From GET_ACCTS AS G
          LEFT JOIN RPTINGDATA.ROACTREACC AS R ON G.RMSBILENUM = R.RMSBILENUM AND G.ATTRNYCODE = R.ATTRNYCODE AND RMSTRANCDE = '9R'
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            OR RESULT_CODE IN ('2','14','56','58','59','60','61','62','66')) AND RMSTRANDTE >= PLC_DT )
SELECT
"DEBTOR NAME",
"CLIENT ACCOUNT#",
"PLACED DATE",
PLC_DT,
ATTRNYCODE,
RMSBILENUM,
skipplcmt,
"Gate Code"
MIN(CASE WHEN ACTION_CODE IN ('3','4','5','7','25','26','27','29')
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SUM(CASE WHEN ACTION_CODE IN ('3','4','5','7','25','26','27','29')
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SUM(CASE WHEN RESULT_CODE IN ('2','56','58','59','60','61','62','66')
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SUM(CASE WHEN RESULT_CODE = '14'
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MIN(CASE WHEN ACTION_CODE = '44'
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SUM(CASE WHEN ACTION_CODE = '44'
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max(CASE WHEN ACTION_CODE in ('1','2','14','16','22','66')
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sum(case WHEN ACTION_CODE IN ('3','4','5','7','25','26','27','29') and (rmstrantim between 80000 and 100000 or rmstrantim between 180000 and 210000) and
     ( DAYOFWEEK(DATE (SUBSTR ( DIGITS (rmstrandte) , 1 , 4 ) || '-' || SUBSTR ( DIGITS (rmstrandte) , 5 , 2 ) || '-' || SUBSTR ( DIGITS (rmstrandte) , 7 , 2 ) )) in (1,7) )
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FROM GET_ACTV
GROUP BY
"DEBTOR NAME",
"CLIENT ACCOUNT#",
"PLACED DATE",
PLC_DT,
ATTRNYCODE,
RMSBILENUM,
skipplcmt,
"Gate Code"
-Dell

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"CLIENT ACCOUNT#",plc_dt,
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"CLIENT ACCOUNT#",
"PLACED DATE",
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left join reporting.rfinanl e
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and   (e.rmstrancde between '3A' and '69'
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"DEBTOR NAME",
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"PLACED DATE",
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2- Users that are deleted during the year
3- Users whose access rights are modified during the year
4- Users that have been created and then deleted during the year which are not appearing the USR02 table.
But the problum i am facing with this report is, the report is not showing all the information. Users that are careated during the year and are still active and appearing in the table usr02 are not appearing in the s_bce_68001439 report. Further, rights of certain users which i m aware that i have modified during the year, are also not appearing in the report. Due to these facts i am confused with the completness of this report.
Can any one from this forum help me in getting the complete report which can fulfil my objectives as mentioned above. Further, can any one tell me the tables that are used by this report to extract data.
Further, if there is any other mean to get the above mentioned information, please tell me how.
Please help me.
thx in advance
Salman

Hi Beckers,
I am a member of SAP_ALL profile and have access to all the SAP transactions. so, there is no issue with the authorization. Further, I do not have any system refresh where the tables are deleted.
Beckers, is there any other option thorugh which i can obtain the desired information i.e. directly through SAP tables or some other transactions or reports etc.
The issue is not only comming with the 2009 users but also with the 2008 users data. which was OK in the last year. but now some of the information of the previous users are also missing if i am running the report for the previous year i.e. 2008.
Thx
Salman

Data is not showing up in report on ODS

Hi All,
we have requirment like below
we have an ODS no update rules and nothing with 5 fields . with bex reporting flag checked..
we have function module to fill the data for these 5 fileds in ODS active data table .
So data is there only in active data table that table was filling by using function module.
so i need report that data .when i created and run the report data its not showing up.
Please let me know whats the issues is and how to handle.
I appreciate your help
Regards,
Sirisha

In this case you need to use Write-Optimized DSO or if you are in earlier version, then you need to use Transactional ODSinstead of basic DSO.
thanks.
Wond

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Hi sdn
I'm taking hierarchy node on rows and some plan and actual values on columns but i'm unable to get values in the report for only plan values
How did I reconcile the values whether that value is available in hierarchy or corresponding value's for plan data is available in the cube,pls give me clues
rubane

Hi,
Could you please share the steps you have taken to fix the problem?
We do have a similar problem and for some reason the newly added hierarchy node for 0Profit_ctr is not showing up in the variable selection screen F4 (input selection for query execution). However we can see this node when we display that hierarchy in RSA1. I did try applying the changes recommened by Jerome but unfortunately it didn't work.
Any help on this would be greatly appreciated.
Thanks,
Krish

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