Recovery harddrive is reporting a problem on startup. where do I start on trouble shooting the drive

Hi,
Shut down the notebook. Tap away at f10 as you start the notebook to enter the bios menu. Under the Advanced or Diagnostic tab you should find the facility to run a tests on the whole Hard Drive. Post back with the details of any error messages.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Similar Messages

HT1933 The Report a Problem button in iTunes re-directs to this website? The website says to go back to iTunes. Infinite loop!!! I want to report a problem!

How can I report a problem in iTunes, when iTunes re-directs to the apple website? Is there an email address?

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report your issue to the iTunes Store.
Regards.

I got hacked and the 'Report a Problem' isn't working. Who can I contact about the purchase I didn't make?

There is a purchase on my iTunes account made yesterday. I DID NOT make this purchase, but the 'Report a Problem' feature is not working. I am following the directions from the Help section accurately. When I logged in though, it said I needed to change my password because of suspicious activity. Who can I contact?

Hello,
I woke up today around 9:30 am UK Time, checked my emails on my phone and then started playing "Talking Ginger" kids game because of one of the offers, around 10:00 I noticed an email alert on top of my iphone screen about itunes receipt.
When I opened this, it was about "Kids Song Collection" purchase reciept for £1:49.
I was shocked because first of all my 3 years old daughter is sleeping, secondly I have security settings configured in iphone with a complex password to purchase and she does not know that password and thirdly I am using the phone and I know I didn't even open App Store or that app so how come this has happened. I did a search on google about how to report and tried to follow the process through itunes but every time I click on "report a problem in itunes" this opens a new apple page in firefox "http://www.apple.com/uk/support/itunes/"
Whilst further browsing Purchase History in itunes I also noticed another purchase from yesterday about "FireWorks Arcade" and this was unbelieveable because I didn't even receive any receipt yesterday about that purchase and again I am the only one who can make purchases due to the complex password known only to myself.
I am not sure what is going on here, but clearly as per today's incident it seems that apple is loosing their control.
Please advise what can be done here.

Upon computer startup: "Attempted to start multiple instances of the service"

Recently installed Diadem and there must be some sort of registry error. Whenever I startup I get the error "Attempted to start multiple instances of the service" anyone know the registry fix for this? Thanks!
Attachments:
NI startup error.jpg ‏16 KB

Hey Kyle,
Check your services and see what’s running. This can be done by going to Start>>Run and type “services.msc”. Then look for anything that starts with National Instruments or NI. Look to see if there are any entries running twice or if you are trying to call a service that is already running.
Nick
National Instruments
Applications Engineer

Open directory list not showing at startup, where do i start to look

If my suite of iMacs are not picking up the open directory list at startup and I know they have the correct details, what process should I go through to find the problem. The server all looks ok, but after recent changes made by our local authority the list no longer shows up.
The server is running 10.5
Could DNS be the problem for example. I have limited experience of setting up osx servers.
Regards Peter.

I presume you mean the login window is not listing the Open Directory user accounts? This actually is the normal default behaviour for the login window.
Is your login window showing just two boxes for the user name and password, or is it listing just local user accounts? If it is listing some user accounts is "Other" in that list?
When I used to run 10.5 Server, I used to create a Computer Group, add all my client computers to that group and set a managed preference for that group to force my client computers to show a full list of Open Directory accounts. You do this as follows -
Launch Workgroup Manager
Login to Workgroup Manager
If you don't already have a suitable one, create a new Computer group
If needed add all your client computers to this Computer group
Now with that Computer group still selected, click on the Preferences icon at the top of the Workgroup Manager window
Click on the Login choice on the left
You should now see at the top a set of radio buttons for Never, Once, or Always - choose Always
If you now look in the main part of the window you should see options for things like Style - List of users (which is what you want) and under that tick boxes for Show network users (which is also what you want)
When you have set things as desired, click on the Apply Now button in the bottom right
You will need to reboot the client computer to test this
Note: If you have a really large number of user accounts it might take a while to draw the list of accounts in the Login screen. I had about 70 and it was fairly fast.

I continuously have a problem making calls where I have to activate then cancel the speaker phone button. Normally happens when calling landline phones but sometimes mobile. Any fixes?

I continuously have problems making calls from my iphone 4S. When I place a call and press send, you hear nothing until I turn on and off the speaker button and then you hear the ring tone or the person answering. This happens normally on land line calls but does occur when calling mobile phones somethimes. Is this a common problem or is there a fix for it? Thanks

I am having the same problem. Usually happens after I make consecutive phone calls.

My MacBook is 5 years old. Until recently, I had no problems. I had a CD that got stuck in the drive and I was able to remove it. But now there is a grey screen with a file folder and question mark in the middle. How do I fix this?

I have tried rebooting the MacBook several times as well as resetting it. If I turn it off and then turn it back on while holding "option" a mouse appears on the screen but nothing else. This started earlier today when the screen froze and I had to restart the computer (with the CD still in it). I have not been able to get back to the computer since.

That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the operating system files on the hard drive are somehow corrupted or damaged.
If you don't have your install disks you can get the 10.4 gray disks by calling AppleCare. 1-800-APL-CARE (1-800-275-2273) They can send them to you for about $16 per disk plus S & H. Just give them your serial number and they'll know which ones you need. With the original disks you also get the iLife that was current when your MacBook was bought included on the #2 disk.
Or if you don't have any files you want to recover from your hard drive you can get Snow Leopard for $29 if you have at least 1gb of RAM and a working DVD drive. http://store.apple.com/us/product/MC573Z/A?mco=MTY3ODQ5OTY You would then erase and reformat your hard drive and install Snow Leopard. You won't need the box set unless you want the latest iLife and iWork. If you only want iPhoto or other single apps you can get them from the App Store in 10.6.6. iPhoto, iMovie and Garage Band for $15 each and Pages, Keynote and Numbers for $20 each.
If you have files you want to recover you can get a larger hard drive and put your old hard drive in an external case. After you install the Mac OS on the new hard drive you can plug in the old hard drive in the external case by the USB connection and try to access it that way.
To buy a hard drive try Newegg.com http://www.newegg.com/Store/SubCategory.aspx?SubCategory=380&name=Laptop-Hard-Dr ives or OWC http://eshop.macsales.com/shop/hard-drives/2.5-Notebook/
Here's instructions on replacing the hard drive http://creativemac.digitalmedianet.com/articles/viewarticle.jsp?id=45088
Here's a cheap SATA external hard drive case on eBay http://cgi.ebay.com/USB-2-5-SATA-HDD-HARD-DRIVE-EXTERNAL-ENCLOSURE-CASE-BOX-/120 636286623?pt=PCC_Drives_Storage_Internal&hash=item1c167ba69f

Interactive report performance problem over database link - Oracle Gateway

Hello all;
This is regarding a thread Interactive report performance problem over database link that was posted by Samo.
The issue that I am facing is when I use Oracle function like (apex_item.check_box) the query slow down by 45 seconds.
query like this: (due to sensitivity issue, I can not disclose real table name)
SELECT apex_item.checkbox(1,b.col3)
, a.col1
, a.col2
FROM table_one a
, table_two b
WHERE a.col3 = 12345
AND a.col4 = 100
AND b.col5 = a.col5
table_one and table_two are remote tables (non-oracle) which are connected using Oracle Gateway.
Now if I run above queries without apex_item.checkbox function the query return or response is less than a second but if I have apex_item.checkbox then the query run more than 30 seconds. I have resolved the issues by creating a collection but it’s not a good practice.
I would like to get ideas from people how to resolve or speed-up the query?
Any idea how to use sub-factoring for the above scenario? Or others method (creating view or materialized view are not an option).
Thank you.
Shaun S.

Hi Shaun
Okay, I have a million questions (could you tell me if both tables are from the same remote source, it looks like they're possibly not?), but let's just try some things first.
By now you should understand the idea of what I termed 'sub-factoring' in a previous post. This is to do with using the WITH blah AS (SELECT... syntax. Now in most circumstances this 'materialises' the results of the inner select statement. This means that we 'get' the results then do something with them afterwards. It's a handy trick when dealing with remote sites as sometimes you want the remote database to do the work. The reason that I ask you to use the MATERIALIZE hint for testing is just to force this, in 99.99% of cases this can be removed later. Using the WITH statement is also handled differently to inline view like SELECT * FROM (SELECT... but the same result can be mimicked with a NO_MERGE hint.
Looking at your case I would be interested to see what the explain plan and results would be for something like the following two statements (sorry - you're going have to check them, it's late!)
WITH a AS
(SELECT /*+ MATERIALIZE */ *
FROM table_one),
b AS
(SELECT /*+ MATERIALIZE */ *
FROM table_two),
sourceqry AS
(SELECT b.col3 x
       , a.col1 y
       , a.col2 z
FROM table_one a
    , table_two b
WHERE a.col3 = 12345
AND   a.col4 = 100
AND   b.col5 = a.col5)
SELECT apex_item.checkbox(1,x), y , z
FROM sourceqry
WITH a AS
(SELECT /*+ MATERIALIZE */ *
FROM table_one),
b AS
(SELECT /*+ MATERIALIZE */ *
FROM table_two)
SELECT apex_item.checkbox(1,x), y , z
FROM table_one a
    , table_two b
WHERE a.col3 = 12345
AND   a.col4 = 100
AND   b.col5 = a.col5If the remote tables are at the same site, then you should have the same results. If they aren't you should get the same results but different to the original query.
We aren't being told the real cardinality of the inners select here so the explain plan is distorted (this is normal for queries on remote and especially non-oracle sites). This hinders tuning normally but I don't think this is your problem at all. How many distinct values do you normally get of the column aliased 'x' and how many rows are normally returned in total? Also how are you testing response times, in APEX, SQL Developer, Toad SQLplus etc?
Sorry for all the questions but it helps to answer the question, if I can.
Cheers
Ben
http://www.munkyben.wordpress.com
Don't forget to mark replies helpful or correct ;)

Purchase History Report a Problem feature

I was looking at my purchases and clicked the Report a Problem button, but the only thing that happened was that the button disappeared. Odd. Were they just joking? . . . "Ha-ha-ha, did you believe that? Just messin' with you. Bye-bye little button."
Well, ok, they must be serious, but the button just disappeared when I clicked on it, no joke.

I'm a novice to this community discussion board so bear with me. I have reported problems with apps in the past and done the steps I have done above and it came up with a drop down list of selected problems you simply chose one and sent it. This time round though I seem to have been redirected to the Apple Support screen which is a screen with multiple tutitorials, ranging from getting started in itunes, how to load apps etc, different devices I can't seem to figure out how to just report a problem. I then choose app (which seems to be the closest choice) and I just seem to go in circles. It's not itunes that is the problem it is the developers of the app as many others have the same problem with the app crashing my next best thing is to wait for an update for the developer to fix the bugs. Which I hope they read the reviews left by consumers. Thanks for your reponse though.

Why Can't I Report a Problem with my iTunes Purchases?

When I go to my Purchase History and click Report a Problem with a purchase it does not take me to the right page. It takes me to this page: http://www.apple.com/support/itunes/ I do this on my pc and I follow these steps:http://support.apple.com/kb/HT1933 Still does the same thing.
Can I get some help please?

Click Support at the top of this page, then click the link under Contact Us.

I report a problem refund app in appstore but i haven't received mail from apple

I report a problem refund app in appstore but i haven't received mail from apple I wait 2 days ago

You could try contacting them again (we are fellow users here on these forums). Ttry the 'report a problem' page to contact them : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS1702 I don't understand how the report a problem process works

I was advised by an app support team member that I need to report a problem on their app to get my money refunded. The purchase was an in-app purchase for an upgrade to MVP in the Mapmyride app.The mapmyride support said that thre is a bug in their app tha will not allow such in-app upgrade. I went to my itunes account and picked the report a problem button and nothing happened. I expected it to go farther to ask me what the problem was and there was nothing. Is there more for me to do to get my money refunded for this purchase? my purchase was on 3/28 in the mapmyride app. Thankyou.

There are two ways in which drop zones are available in the Keynote title template. What Luis has shown you is the normal way in which a title placed over a clip shows you the original clip with the title text. That is called a Final Cut placeholder type of drop zone. Keynote also offers a drop zone to be used as a background choice instead of a gradient or solid as you see in Luis's post. This makes a very nice title effect as you can use any clip for that background. That is what I thought you were refering to when you you said drop zone. Keynote is one of the nicer titles we have available in FCP because of this feature. Glad you got it sorted out.

Fail to report a problem in iTunes?

Made a mistake and I would like to return an application I just bought on iTunes. The procedure to follow is:
To report an accidental purchase:
1- Locate the item in your Purchase History
2- Click the "Report a Problem" link
3- Select "I inadvertently purchased this item" from the drop down menu
4- Enter notes explaining the situation in the Comments section
THE PROBLEM:
After step 2, nothing happens... What should I do?

You can try the form linked from the bottom of this web page:
http://www.apple.com/ca/support/itunes/store/apps/
Whether or not they'll give you a credit, though, I can't say.
Good luck.

Trouble shoot mac problems on a pc?

I am developing my AIR project on a PC, the project runs as
desired on the PC, but is having several problems on the Mac I am
testing on.
It is becoming extremely painful trying to trouble shoot the
problem, I have to change 1 line at a time, then compile the .air
file, then install it on the mac, then see if theres a difference.
(I cant use the debuger on my pc because its running fine on the
pc).
so I was wondering if anyone knew a better way to trouble
shoot this?
Thanks.

You can use the SDK to run on the Mac without installing.

Problem description: My MacBook Pro is running really slow. Applications won't open or take up to 10 min. EtreCheck version: 2.1.5 (108) Report generated December 27, 2014 at 9:15:58 PM CST Click the [Support] links for help with non-Apple products

Problem description:
My MacBook Pro is running really slow. Applications won’t open or take up to 10 min.
EtreCheck version: 2.1.5 (108)
Report generated December 27, 2014 at 9:15:58 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 6:55:8
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HD (disk1) / [Startup]: 498.88 GB (5.04 GB free) (Low!)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.epson.driver.EPSONProjectorUDAudio (1.30 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
4 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.wdhelper.plist
[running] com.seagate.TBDecorator.plist [Support]
5 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.carbonite.launchd.carbonitealerts.plist [Support]
[running] com.carbonite.launchd.carbonitestatus.plist [Support]
[loaded] com.coupons.coupond.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[loaded] com.trendmicro.itis.dca.plist [Support]
[running] com.trendmicro.itis.uimgmt.agent.plist [Support]
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist [Support]
[running] com.carbonite.launchd.carbonitedaemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[running] com.trendmicro.icore.av.plist [Support]
[running] com.trendmicro.icore.main.plist [Support]
[running] com.trendmicro.icore.wp.plist [Support]
[running] com.trendmicro.itis.plugin.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.jdibackup.JustCloud.autostart.plist [Support]
[invalid?] com.jdibackup.JustCloud.backupstart.plist [Support]
[loaded] com.trendmicro.itis.uninstaller.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
bomgar-scc-20130819-104735 UNKNOWN (missing value)
bomgar-scc-20130905-143949 UNKNOWN (missing value)
USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/Resources/WDDriveUtilityHelper.app)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
bomgar-scc-20130819-104735 UNKNOWN (missing value)
bomgar-scc-20130905-143949 UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 [Support]
CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.223 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
User internet Plug-ins: ℹ️
npBcsMcTcIO: Version: Unknown [Support]
Safari Extensions: ℹ️
Trend Micro Toolbar [Installed]
3rd Party Preference Panes: ℹ️
Carbonite [Support]
Flash Player [Support]
Paragon NTFS for Mac ® OS X [Support]
Seagate Dashboard for Mac OSX [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
HD: Disk size: 498.88 GB Disk used: 493.84 GB
Destinations:
Jens Seagate Backup [Local]
Total size: 999.86 GB
Total number of backups: 6
Oldest backup: 2014-06-24 10:33:56 +0000
Last backup: 2014-12-17 17:14:18 +0000
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 493.84 GB X 3)
My Passport for Mac [Local]
Total size: 2.00 TB
Total number of backups: 14
Oldest backup: 2013-08-21 19:19:35 +0000
Last backup: 2014-12-19 11:44:23 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
      6% coreaudiod
      5% CarboniteDaemon
      4% iMovie
      3% JustCloud
      3% Wondershare Player
Top Processes by Memory: ℹ️
335 MB iPhoto Library Manager
180 MB Finder
142 MB iMovie
70 MB Preview
51 MB Microsoft Word
Virtual Memory Information: ℹ️
149 MB Free RAM
1.04 GB Active RAM
897 MB Inactive RAM
1.17 GB Wired RAM
30.53 GB Page-ins
1.42 GB Page-outs
Diagnostics Information: ℹ️
Dec 26, 2014, 05:17:12 PM /Library/Logs/DiagnosticReports/iPhoto_2014-12-26-171712_[redacted].cpu_resourc e.diag [Details]
Dec 26, 2014, 03:47:17 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-154717_[redacted].cp u_resource.diag [Details]
Dec 26, 2014, 02:22:01 PM Self test - passed
Dec 26, 2014, 11:48:03 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-114803_[redacted].cp u_resource.diag [Details]

You have nearly run out of disk space. Either purchase a larger one or start cleaning out the one you have?

Recovery harddrive is reporting a problem on startup. where do I start on trouble shooting the drive

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