Refund checks out of AP

Hello,
We are trying to issue customer refund checks out of AP. What is the process (standard if any, since we are on the same box) to send the refund details to AP for the check to be issued out of there. What preliminary steps need to be done to the account in CR&B (if any). Our CR&B, AP both are in same box.
Thanks.
Moderator note - thread locked, no research - duplicate of Creating a refund request in CCS and printing that refund check FI-AP
Edited by: William Eastman on Mar 15, 2011 9:07 PM

I was not able to print checks in Quicken 2009 using printer HP Photosmart C410. But my problem is resolved with Jay whizz's post. Just use your printer name when following instructions.
Try this:
1. Go to control panel and open printers and faxes. Right click on the PS C5180 and go to properties. Go to the ports tab and check what usb number is selected. Ex. usb001, usb002, etc...
2. Click add printer. Select "install printer locally on this computer" (i forgot the exact words, there are two options to choose from, just make sure to select the first one).
3. On the next page, select use existing ports and then try to select the usb number that you found out from step 1. (usb001, usb003, etc.)
4. On the next page, click HP (under manufacturer). Look for HP deskjet 990c under printer models.
5. On the next page, you have the option to rename the printer. I suggest you go for "Quicken Printer".
6. Just finish the add printer wizard. Then try printing from your quicken program using "Quicken Printer" or whatever name you gave it.
Thanks to JAY WHIZZ

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