Regarding table SWWUSERWI

Hi All,
I have a doubt related to workflow table.
When Workflow triggers, a Workitem goes to the Sap Inbox of first Approver suppose.
But he has not Clicked that Work item.
At this point of time the status of the Work item is Ready.
But for this Work item no user_ID is there in table SWWUSERWI.
But when the Workitem is clicked by the user, but did not taken any action on that workitem, now the status is STARTED.
Now there will be user_ID is table SWWUSERWI corresponds to that Work Item.
My problem is that whenever a mail in sent in the SAP Inbox of the user,
I need to inform him about the SAP inbox mail by sending a mail to him in Outlook.
So pls guide me how shall I take the User_ID for the work item, if the status of the work item is READY.
Is there a problem in Workflow design?
Rishi

Hi,
You can configure Extended Notification for this. 
Just specify the description for the task.
and it will be sent to the user automatically.
user's email id should be maintained in user maintenance and make sure that extended notification has been configured in your system.
check scot settings and execute the report SWN_SELSEN.
How to get Work items @ your Outlook Inbox
check out this blog.
Regards
SM Nizamudeen

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    Moderator message : Not enough re-search  before posting, discussion locked.
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    Hi,
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    Edited by: Sandeep Reddy on Feb 28, 2008 3:41 PM

    Hi,
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