Regarding user prompts in non distributed forms

Hi, newbie here.
Am creating forms for use by trained advisers.
Idea is to maintain style and content consistency. User prompts in text fields only seem to work when form is distributed, is that the case. i.e. the prompts will not operate if the person filling the form opens the PDF directly on their own PC?

Thanks for that Niall.
That will get around it.
I was going down the Object (tab) Value - Empty message route.
The idea was to have help text diplayed in the field which the user had to replace.
If I set the user required option will this only operate within a 'distributed' form?
i.e. highlight field in red if required fields have not been completed.
Thanks again

Similar Messages

Multiple password prompts when importing distributed form responses

I have a two page form that I've distributed to my local server. When I test the form and send it back, it all works as it's supposed to. The problem comes in when I try to access my password protected _responses file. I have no problem accessing the empty portfolio with the password I've given it; however when it starts to import form submissions, it prompts me for the portfolio password 4 times for each individual form. What am I doing wrong?!

Hi,
In this scenario, I would suggest you to add multiple lines of text in the fields and limit the character count.
Selecting this will display the whole text in the field and user will not have any issues while printing the form.
Regards,
Nakul

Query regarding the fields details in particular form for all the users in

Dear All,
I have one query regarding the fields details in particular form for all the users in company.
Let take an exapmle if i had created Purchase Order having fields in content tab as 1.Item No. 2.Quantity 3.Unit Proce 4.Total 5. Location.
While Login in User manager i set these fields only for Purchase order , but when i login from other user and open the similar purchase order the defaults fields are also seen including above 4 fieds .
Now my question is how to set the User choice fiels for the particular form that are common to all users.
Means whenever i login in any user and opens the same document the same fields should be seen....Thanksssss.........

You have to login with each and every user and do the Form Settings of every forms, so that all the forms look same for all the users.
This is a manual job and you have do do it with every user login.
Alternately, you can try out this link that explains
[How to Copy One Screen Layout to Another User|http://www.sbonotes.com/2008/03/how-to-copy-one-screen-layout-to.html]

Distributed form Acrobat Pro X not functioning correctly

Created a survery form in live cycle, distributed and posted on web for users to fill out and submit.
About 30% of responded forms are not triggering the response file to collect the answers????
About 3 % are not able to send the file (I am suspecting they are mac users and do not use adobe reader to open file with)
About 0.1% have adobe reader, on a pc, have downloaded latest version, and can not even fill out the form.
Why am I not getting the returned survey to trigger the opening of the response file to collect the answers??? (when I resend from myself to myself, it will trigger the response folder). Weird...
On a side note has anyone noticed how eratic the forums have behaved lately? When I am loged in, I get loged out... new message thread created, disappears from site? Can't login, get a message that the forums are under maintenance?
Opinions? Answers on the response file not collecting are appreciated.
This is the 4 time I have tried to post and keep getting putted out!

Regarding the Tracker question, in Acrobat X you can open any PDF file and click Comment pane (shown in Acrobat on right hand side) and go to Review accordion. You will find a 'Track Reviews' option. In Acrobat 10.1, an option has been added to launch Tracker from View menu without the need to open any PDF. You can update to Acrobat10.1 from Adobe web site.
For your form disribution problem, you need to allow full access to AdobeResourceSynchronizer to be able to fetch responses automatically. Can you please try this:
1. Kill AdobeResourceSynchronizer from activity monitor and close Acrobat as well
2. From Keychain access, delete 'services.acrobat.com'
3. Launch Acrobat->Tracker and select your distributed form
4. Click on View Responses on RHS pane in tracker
5. If prompted for acrobat.com credentials, enter them and sign in
6. If prompted for allowing AdobeResourceSynchronizer to store information in keychain, choose 'Always Allow'
Does it work now? Are you able to see all responses?

Why cannot I distribute forms in Adobe Acrobat 8 Professional (when following directions)?

Why cannot I distribute forms in Adobe Acrobat 8 Professional (when following directions)?

Hello,
When you try to open Adobe Acrobat 8 Professional, the application returns the error "Adobe Acrobat 8 Professional cannot be launched at this time. You must launch at least one other suite component (such as Adobe Photoshop) before launching Acrobat 8 Professional."
Please try to do one of the following solutions:
* Open another Creative Suite 3 application first.
*Open any other Creative Suite 3 application and follow the on-screen instructions to enter a serial number and activate your software. Then open Acrobat 8 Professional.
But if you have MAC OS - Move the Acrobat, Adobe PCD, and Adobe PDF folders.
Quit any Adobe applications that are open.
In the Finder, navigate to /Library/Application Support/Adobe.
Note: This folder path refers to the Library folder at the root level of the startup disk, not the Library folder that is inside a user's Home folder.
Move the following folders to your Documents folder or another safe location:
Acrobat
Adobe PCD
Adobe PDF
Important: Do not delete these folders.
4. Open Acrobat 8 Professional.
5. Enter your serial number when prompted.
Hope this one could help.

Users are not seeing Data Forms

My Planning users have started reporting an issue today - every now and then, they cannot see the data forms. When they click on a data form, it just won't load. In a couple of cases they reported not even being able to see the data form itself to be able to select it.
I believe the issue might be related to the fact that the installation is completely on one box, and we now have 4 Planning applications running, with 80 total users. Version is 11.1.1.4.
Any ideas as to what the causes might be, or what you would do in this situation, (until I can convince them to buy another box?).
On a related note, I usually don't advise anything more than 2 applications per box, especially in the case of a non-distributed environment. Any thoughts on this ?

Thanks John - and you bet - the CPU and RAM were constantly at 100% or near when this was happening. I already suggested splitting up the 4 apps over more than 1 box, but that is probably not happening till August. Until then, was wondering if there is anything I could look at in the meantime, a temporary fix if possible.
Thanks.

How to use distribute form?

I know this has probably been answered a hundred times in these forums, but my searching has not turned up any answer that is useful to me as yet, so I will try posing the question anew.
I am using Adobe Acrobat 9 Pro version 9.1.2
I have created a test that I want people to fill in and return the results to me. I would like to use the tracker, because it seems that would allow me to see who has taken the test or not. However, I really do not get how this is supposed to work.
I have a button embedded at the bottom of the form. The action on the button is mouse up submit a form. The URL is mailto:[email protected] which is my email address. I have FDF selected. When I select Distribute form, the only selections I get are "manually collect responses in my email inbox" or "automatically collect responses on my own internal server". The form I am trying to distribute is on a network drive. Because I put my email address in on the submit button, I choose the manually collect selection. I send it out under Adobe, and I do get responses back in my inbox. We use Microsoft Outlook as our mail client. Tracker never seems to acknowledge that anything has been sent nor that anyone has responded however. I did see that tracker only checks once an hour, so I waited, and still nothing.
I also tried to save it on a network drive. The online help indicates that you should be able to save to \\server\folder\ which I tried, but when I click on the link to submit, I get an invalid URL message. This is on the submit button. I put in \\server\folder\ (I use the actual server name and the folder\subfolders by the way), as directed in the documentation but the action prepends my server and folder name with http:// which results in http://\\server\folder\ which is invalid of course. The drive I am attempting to save to is not on a LAN. It is on a WAN, but all of the clients have read/write access to the drive. It is our "common" drive that we use for sharing data on the network. Windows copy function work fine for all users.
I did find some documentation indicating that I could submit to Adobe.com, but that option is not available to me for some reason when I select distribute forms. Only email or network drive. I do not seem to be able to get either to work to be able to pick up the returned forms under Tracker. It appears that my only option is to have the forms returned to me as an email, and then keep a manual list of who replys in a spreadsheet or something.
Has anyone ever had any luck getting tracker to work for forms, and if so, what is your secret?

Sorry I won't be a lot of help on this particular subject.
But what I can tell you is to be patient. The thread you are referring to certainly didn't get that many views and responces in two hours (which is roughly how long ago the time stamp says that you posted your original question).
Ther are some experts in here that I'm sure can help you out and you were very thorough describing the issue (which is a raritly in these forums) so I'm sure someone will be along eventually.
This also is a slow time of day around here. These are user to user forums so there isn't any particular person or people that are required to be here and answer questions as soon as they're asked.

How can recipients submit a distributed form via email to any email address they want?

First, a little background to describe our situation:
I have a standard Acrobat form here that I need about 20 of my salespeople to use to send to their new prospective customers, have the customers fill it out, and return the completed form to their respective salesperson.
I don't want to allow my salespeople or their customers to be able to save local copies of the form because it will include personal information about the customer. If customers were to save their completed forms and email them to our salespeople, I worry that the salespeople will accidentally send out one of those completed forms to a new customer thinking that it is a clean/unfilled version of the form (and not realizing that it includes sensitive information about another customer!)
Thus, I need a way for our customers to fill and return the forms without being able to save them locally as their own versions and then sending those new versions to our salespeople.
I believe that means that I should use the "distributed forms" method and ask the customers to "submit" the forms directly rather than save/email them on their own.
I'd like to have a single form up on our website, and our salespeople will just send out the link to that form so that customers can fill out their data and submit it. If our salespeople get into the habit of just sending out the link, and they get an email with the completed form after a customer completes it, then they'll never email around actual PDF copies of the form, so they'll avoid the risk of accidentally sending out a customer's completed form that has all their personal info on it.
Here's the problem though:
Using the "distributed form" method, whenever a form is submitted by a prospective customer, it seems that it can only be submitted/sent to the email address on the Adobe account that originally created the form (which is me), but I need the completed form to be sent directly to the salesperson who covers that customer (not me).
So, is there some way to get around this issue?
Can I create a form field that allows the customer to type in the salesperson's email address so that the completed PDF of the form is sent to that salesperson when they submit it (rather than all of them being sent to me)?This would be ideal because it would still be a distributed form that allows people to submit their forms directly to their salespersons without having to save local versions of the form w/ all their personal info and then emailing to the salesperson.
If this can't work, is there some way to make sure that when a customer fills out a form that they are required to save it as a new version under a new file name (like "NormalFileName_CustomerLastName")?If the file name is always different than the original, clean copy of the form, then it would make it less likely that my salespeople would send out the wrong version.
I know this issue must come up with people all the time! Any help would be greatly appreciated!

You would have to first change the email address that Acrobat uses (Edit > Preferences > Identity > Email Address) and then redistribute the form in Acrobat and send it to your users.

1 User Prompt for 2 rows in Financial Reporting ?

Hello,
for 2 years, I am struggling with following-
we have very detailled (detailled in 2 or 3 dimensions - let's say here: CBU and CostCenter ) reports, which run very long
in order to give user the overview/total as well, we want to give the total over all 2 or 3 dimensions only
the user should be allowed to choose 1 or more values (CBUs) via user prompt
current workaround is to have 2 user prompts (1 for detailled combinations) and (1 for total) and asking the user to fill the CBU 2 times
if user is not chosing same CBU(s), then report is inconsistant:
as many people have to use dozens of values and because there is no select all/ deselect all function - the handling is very annoying for the users.
Sample Report Definition
...........................................Dimension 1...........................................Dimension 2
Row 1 (of report definition): Descendants of Prompt for CBUs..............Descendants of Costcenter
Row 2 (of report definition): Prompt for CBUs....................................Costcenter Total
by this, we get a sample output like this: (Projects are the level 0 members of CBUs in CBU dimension)
...........................................Project A from CBU I.....................CostCenter X...............50
...........................................Project A from CBU I.....................CostCenter Y...............20
...........................................Project B from CBU II....................CostCenter X...............10
...........................................Project C from CBU III...................CostCenter Z...............100
...........................................Project D from CBU III...................CostCenter X...............200
...........................................CBU I..........................................CostCenter Total..........70
...........................................CBU II.........................................CostCenter Total..........10
...........................................CBU III........................................CostCenter Total..........300
Problem is:
I would like to define for
Row 2 Prompt for CBUs
and for
Row 1 Descendants of Same as Row 2
but then I get the error "5200 : Error executing query: +Server+/+Application+/+Database+/+User+/Error(1001005) Unknown Member [Same As Row 2] in Report
any idea how to workaround with that ? (have same problem with *Children of Same as Row 2*
I tried to combine *Same as Row 2* with *RelativeMember & Offset -1* definition in reporting is then: Relative to Same As Row 2 offset by -1
- but no success - all I achieve is a true Same as - resulting in duplication of all data of Row 2 and nothing from row 1.
Any other ideas, how to combine a same as function with functions like parent,children,descendants or relative member ? Did I do anything wrong in combining them or is the relativemember function not working in 9.3.1 ?
Please note, that these detailled reports typicially run 10 to 20 minutes - so telling users to run 2 reports or including lot's of not needed data or first retrieving and then hiding again is not really helpful - I would also not ask, if this function was not used in dozens of reports.
The user prompt function in financial reporting is the most used functionality in our reports- the users run approx. 100 reports a day - and fill between 3 and 10 user prompts (with a lot of default values & substitution variables) - this appeared the most efficient way for unexperienced users, who need different data every day.
unfortunately, it does not allow the report designer to allow either 1 or many values
it seems to struggle with our special request of "children of same as"
and it has no "select all" / "unselect all" button - which would allow the user to select all/none of the Choices List, defined in the user prompt.
Please do not recommend usage of Analyzer - this tool is far to slow, has no cancel button and the users simply go lost.
Smartview is too risky for majority of our users, as they would use the refresh button only - and not zoom in & zoom out - and miss a lot of new combinations by using old smartview-excel-templates (from previous month/forecast)
Any help on any of these items would be highly recommended.

If I understand correctly you would only have one CBU on any given report.
Instead of prompting for Row 2 and pulling the totals from the Outline. You could delete your current Row2 and have the report provide the totals based on the data results from ROW 1. Insert a row formula for Row 2 and sum the results for that paticular column.
Formula:
Sum([1])
Edited by: ronnie on Apr 21, 2011 9:51 AM
Edited by: ronnie on Apr 21, 2011 9:52 AM

Adobe Acrobat 9 Pro - distributed form - unreadable reponses

Have Adobe Acrobat 9 Pro - created a distributed form for emailing - emailed it to parents and most files come back readable - have 4 file that are not readable - they will print okay but they are not readable by the "responses" files - tried to save them a a new pdf file but new saved files also came back unreadable by responses file. The readable files are of a size 257K whereas the non-readable file sizes are much smaller - any ideas as to what is happening to these?

The files may have been filed out on a Mac using Preview not Reader. Preview is known to cause problem wrt form fields.

Distribute Form does nothing in Acrobat 9.0 Standard with XP Pro

I am using Windows XP Pro SP3 and Adobe Acrobat 9.0.0 Standard via Enterprise Distribution (all features avaialble, none disabled).
I made sure that (up top) Advanced > "Extend Forms Fill-In & Save in Adobe Reader..." was selected and saved in this document.
When I click (up top) on Form > "Distribute Form", I get either no response or the Next button does not work (when trying to distribute by Outlook email).
I have used Add/Remove Programs and repaired the installation. Repair ran successfully. No change to Adobe...
I also removed the installation, rebooted, reinstalled from enterprise distribution successfully, and rebooted. No change to Adobe...
What should I try next?

Thanks for your reply.
I downloaded and applied all 19 updates, rebooting where required, and now I am up on Acrobat Standard v9.5.1. This did not resolve the issue...
I still get no action when I click Next on the "How do you want to collect responses from your recipients?" window with "Manually collect responses in my email inbox" chosen in the drop-down box. When I select "Automatically collect responses on my own internal server" in the drop-down box and then click next I can proceed to the next window and select a network folder or sharepoint server, but I will have to use my email for this distribution (some recipients are outside my company, and I don't have a sharepoint server to use)...
Also, just to be sure my first form wasn't corrupted, I created a new PDF document from my original Word document using the Start Form Wizard. The PDF created cleanly with no links or bookmarks. I did not use the "Extend Forms Fill-In" separately as you suggested. I just left it as the Form Wizard created it, then I added the four separate digital signature field boxes, one at a time (neither copying, nor using Place Multiple Fields).
This new form also would not distribute by email. What to try now?

Why can't users save data in fillable form created in Adobe Acrobat X Pro?

I have created a fillable pdf form in Adobe Acrobat X Pro and have everything working great. When I send it to users they can fill in all of the information, but they can not save the data in the form. I have followed these instructions before I send the form to the users: (Acrobat Pro) Type in non-fillable forms (File > Save As > Reader Extended PDF > Enable Additional Features.
The form includes text fields, radio buttons, e-signatures (x).
I have researched for days, spoke to countless "Adobe Chat Room Techs" and still have no idea what I am doing wrong.
I am so desperate for help. Any advice would be appreciated.
ML

I've created a form in LiveCycle Designer & Acrobat X, and saved it.
However, when I open it up with Adobe Reader XI, I get the following message
What am I doing wrong?
This used to be a relatively simple process, and now I'm completely confused with how I enable saving forms that others have filled out.
If I'm understanding what has been written in this thread previously, this is now normal functionality that doesn't require special settings like it had previously.
Some help would be greatly appreciated.
Here is the link to the PDF in question:
https://www.dropbox.com/s/oclrr63636tptvi/Logicalis%20C%26A%20Information%20Worksheet2.pdf ?dl=0

Problem when generating an non-interactive form in Web Dynpro java.

Hi,
I'm trying to create a PDFDocument using a creation context in java. Everything works fine when the Interactive property of the creation context is set to true. When I change it to false however, the Web dynpro application hangs and eventually throws the following exception:
java.net.SocketTimeoutException: Read timed out
   at java.net.SocketInputStream.socketRead0(Native Method)
   at java.net.SocketInputStream.read(SocketInputStream.java:129)
   at java.io.BufferedInputStream.fill(BufferedInputStream.java:183)
   at java.io.BufferedInputStream.read(BufferedInputStream.java:201)
   at com.sap.engine.services.webservices.jaxm.soap.HTTPSocket.readLine(HTTPSocket.java:806)
I'm wondering why this exception occurs when i'm generating a non interactive form and never appears when i'm generating a form with the Interactive property set to true.
Any ideas?
Edited by: Arjan Nieuwenhuizen on Feb 25, 2008 3:24 PM

Yeah I know changing the form properties will solve my problem, but since i'm developing a training for Interactive Forms in Web Dynpro Java, I wanted to figure out why the (static / non-interactive) combination didn't work, turned out to be a template problem, which i still didn't figure out, except the fact that having flowed content on your template is not the problem.
My ideas about your question:
When we have the layout of an Interactive Form, its clear if it's meant to be static or dynamic, we don't know however, if it's interactive or non-interactive.
I don't think we can judge a layout to have an Interactive or non-interactive purpose, can depend on the situation in which the same form is shown/used:
- One moment it can be interactive, e.g. user is filling in the form, can enter data etc.
- Next moment it can be non-interactive, e.g. form is shown to another user.
So it's more the scenario/situation that determines if the form is interactive or non-interactive.

Acrobat 9.0 Crash on importing distributed form responces

I am having problems with a particular distributed form that I am working with. I have several distributed forms with no problem when it comes to importing the forms into a responce file, save one. Whenever I open the responce file it will automatically try to import new responces and looks like it does one sucessfully but always crashes on a particular import. The last thing it says before the crash is:
"Importing data sent by Someone A. Someone, Psy.D>..."
The only thing that is odd about it is the person used a ">" insted of a "." However it would be silly if that was the problem because that might mean that data is not getting sanitized on import and is messing with the code.
I have attached a bug report that was generated.
A workable solution, if that responce form is the problem, would be if I could somehow remove the offending responce from the tracker but get the other responces.

just to better explain my problem.
1. i created the document in Word and used Adobe Acrobat 9.0 Standard to save it as a PDF and create form fields..
2. I then used acrobat.com to distributed and restricted the file to emailed recipients only.
3. The recipients received the file okay. however were prompted to create a login and password in order to access the document.
a. through my understanding they should have been able to open the file and fill it out using adobe reader or Acrobat.
b. also my understanding that acrobat.com would track the submissions - has only tracked one via Adobe Tracking Notification.
i use adobe products but an new to acrobat.com file sharing. I thought this would be a more convenient way to track and discuss the form with colleagues but am finding it to be just the opposite for them. Any insite would be helpful at this point. thank you! I hope this better illustrates my issues.

Acrobat Pro 9 forms tracker not keeping distributed form details

Help needed with an issue we are experiencing with acrobat not retaining the distributed forms details (or review documents that have been distributed). We are not able to retain the details of the distributed forms once we exit the application and close off for the day we loss the details anyone experienced this?

Can you distribute a form and check if the file "AdhocWorkflow" is present at C:\Users\<user>\AppData\Roaming\Adobe\Acrobat\9.0\Forms (if on Vista/Win 7) or C:\Documents and Settings\<user>\Application Data\Adobe\Acrobat\9.0\Forms (if on win XP)? If present, can you send it to me at ambooATadobe.com for investigating?

Regarding user prompts in non distributed forms

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