Region does not refresh in Address ESS.

Dear all experts,
When updating address of employee who belongs to Kuwait country group on web portal ESS, all regions are Kuwait specific and regions do not refresh if employee chooses a different country to update emergency or permanent addresses.
Can you help on this problem?
Thanks and kind regards,
TramNguyen

You have to create a new address using the NEW button from the overview screen in order to enter a new country within the address screens. You cannot update country within the existing addresses as they screens will not update based on the new country selection. In fact the country should not even be an open field on the screen when in edit mode. If you do not have a NEW button on the overview screen, please check your configuration for subtypes for ESS within the IMG.
Cheers,
Mike

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