Registration and Free Gift

Hello,
I registered my Contribute CS4 after I installed it.  I have contacted Customer Support here and they said to call the Support phone number.  I have done this three times, spending hours waiting and explaining that I have not received an email instructing me how to access my free gift that came with my purchase.
Can someone here help me get my gift?
Thank You.

You are not alone. I am having the same problem. I have called several times and each time have been told I would be e-mailed in an hour. No e-mails. I spend over an hour on the chat with a CSR, and never got an answer. He wouldn't or couldn't pass me onto his manager. He gave me a link that didn't work. He started asking questions pertaining to another customer while on my chat. He repeated asked me questioned which he already should have had, and which I had already given him. They are incompetent.

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