Reimbursement of services not provided

I attempted to go on the $45 month to month plan on July 25th. The CS rep took my info and charged my debit card $49.28 for the first month, supposedly set me up and gave me instructions on activation. I followed her instructions, but the activation failed. I then contacted tech service at the # she provided in case of such occurrence. While talking with the tech we decided that a better plan for me was to go with the loyalty plan, and was activated successfully on that plan. I have tried numerous times in these 6 days to contact the right person to reimburse my account for the $49.28 charged to my account that services were not provided. Every person I have contacted tells me the same thing....."this is not my dept", and transfers me to another person who says the same thing, and transfers me. I have talked to so many ppl that I am frustrated as hell, and start taking it out on the person I'm talking to next. I have contacted my bank about these charges, but it was too late as they were already paid. I just need the correct person to talk to so that issue is resolved.
Where do I go from here to resolve this and get reimbursed?

Obviously you are not understanding me cause your questions and answers are irrelevant to my issue. However I finally found a customer service rep who looked over my account and understood the problem. My account has now been credited.

Similar Messages

Sim Card Service Not provide Internet

Hello,My Sim Card Service Not provide Internet Now tell me how installe game in my phone BB 8310 .how use internet ?

Hi goldpk,
Sorry but at the time when I posted I had seen that you had mentioned Voice Signal as your carrier anyway thanks for the update, to download Apps login to App world here Blackberry App World from your PC or Laptop using your Blackberry ID ,or from your device open App world to download games or anything you want,But make sure as I said you must have a Blackberry Data Plan to access App World.
Good Luck
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Service not provided!!!

I have been unable to use the product I purchased on 21/02/2014. Please help.
The product is Adobe ExportPDF by my order AD00207706UK.
No email was sent to me in confirmation and a key to enable me to install the product, and use it.
I am so disappointed that your company is prompt in taking my money, and not so prompt to provide the service.
And your "electronic"customer service is opaque... goes in endless circles, and does not really and ultimately help!!!
If you don't provide the service, I expect you to send me back a refund. That's fair?!
[email protected]

There is no key to use ExportPDF. You just sign on and start using it. What makes you think there is a key - please let us know where there is misleading or unhelpful information.

I cancelled my service, was charged for service which was not provided, and I am unable to find a way to dispute or to pay my bill.

To begin, what ADA-compliant options are available to work with a service representative? I've never found the online chat service support to be available during my waking hours after checking over the last week. I can't find a contact email for support, either. I've been instructed on several occasions that I will need to make a voice call for customer service, but unfortunately, this will not be possible. I will require text-format assistance from customer support to address two issues which I am unable to solve on my own:
1) I was charged for service following the cancellation of my service; this includes a period following cancellation during which no service was provided. After working with a representative in person, I was told that my final bill would be adjusted to reflect the legally billable amount. This was three weeks ago and I haven't received a response, and I haven't been able to find a way to pursue a resolution - What can I do to help move this process forward?
2) It appears I will be unable to pay my bill after this dispute has been reviewed. My phone number is no longer with Verizon. The online bill payment login requires a phone number - I have never been provided with any other account number. Unfortunately, Verizon appears to close access to online bill payment when the phone number is transferred, even to accounts with unpaid invoice amounts. How can I pay my bill online?

kananga wrote:
To begin, what ADA-compliant options are available to work with a service representative? Good question, and one that I don't know the answer to. Does anything on this page help? Products & Services Overview | Verizon Wireless
1) I was charged for service following the cancellation of my service; this includes a period following cancellation during which no service was provided. Service is normally billed through the end of the billing cycle, whether service is provided or not. "Cancellations will become effective on the last day of that month’s billing cycle, and you are responsible for all charges incurred until then." After working with a representative in person, I was told that my final bill would be adjusted to reflect the legally billable amount. According to their legal docs, the "leagally billable amount" is through the end of the billing cycle. This was three weeks ago and I haven't received a response, and I haven't been able to find a way to pursue a resolution - What can I do to help move this process forward?
2) It appears I will be unable to pay my bill after this dispute has been reviewed. My phone number is no longer with Verizon. The online bill payment login requires a phone number - I have never been provided with any other account number. Unfortunately, Verizon appears to close access to online bill payment when the phone number is transferred, even to accounts with unpaid invoice amounts. How can I pay my bill online? You cannot pay online once the account is cancelled. You will be mailed a paper copy of the final bill, and you can mail a check, or possibly call in and pay over the phone. But online is no longer an option once the account is cancelled.

Verizon is charging my account for a service that was not provided.

Verizon is charging my account for a service that was not provided.
I am a LONG term Verizon customer and no one is helping.....
I work in IT, with the Network and Mobility groups, so I know what I am talking about, network access, O/S, bandwidth, etc….
I changed to a droid Bionic, from my LG (broken).   I started experiencing issues with inability to connect to a solid 4G network. The phone was not updated to Ice Cream Sandwich O/S and tried repeatedly to get update, but no go. Verizon did swap out with another bionic, but still experienced issues with inability to consistently get network access. I work in a big city, no one else was having issues at my work.
Husband left for Europe due to a family emergency mid Sept.   FIL was in hospital. I work and there is a 7 hour time difference.   We both had SKYPE on our phones. At work, I tried to contact him, using SKYPE.   SKYPE would not connect, due to the phone issue connecting to the network.   I had to call husband directly (international calls) to get updates on the condition of my ill, 96 yo FIL.
1.   This was not an issue of an app that did not function and that Verizon does not support.   I did not have access to the network, thus could not use SKYPE to make calls. This was not a choice to call international.
Verizon admitted that it was a phone issue. Since I am a long term Verizon customer and have insurance on the phone, they tried to give me yet another Bionic 9that would not work). After much discussion, they sent me a RAZR that was on the updated O/S.
Up to the 29th of Sept, I was on the Bionic and could not access SKYPE. Once I transferred over, I could use SKYPE and was not forced by Verizon to make international calls due the lack of network service that I pay for EACH MONTH.
When I received my bill for Sept, there were hundreds of dollars of additional charges.
This was due to the international calling that I was forced to use to check on status of terminally ill 96 yo FIL.
This was due to the overage of minutes that I had and was never notified of by Verizon, due to the interational calls.
I have tried to deal with Verizon on eliminating the charges. This is after having to deal with the death and funeral arrangements, service, etc of FIL. Verizon claims that I made the calls, thus I must pay.   They admitted to it being a Verizon network issue when they traded for the Razr and updated O/S, but still want me to pay hundreds of dollars in extra fees that THEY CAUSED.

szilasi wrote:
Just as a FYI.. Husband was at the hospital, not at a PC. It would be so sanitary and easy if all was scheduled properly, but guess what? Usually when someone is ill enough and has been rushed to the hospital and extended stay, you do not only contact at 6 AM in the morning.   You check on statuses, talk to doctors, etc. during the day.
I thought you said YOUR phone was the one having the problem, not his. You could have Skyped/emailed from a computer TO his phone, but you chose to call instead.
Yes, you are correct, everyone does not always think clearly when in a stressful situation such as that. Does not mean someone else should pay for YOUR actions.
Another thing I notice about your prior post is you say "Verizon claims that I made the calls, thus I must pay." but you also claim to have made the calls yourself, so it isn't necessarily that Verizon "claims" you made the calls, you DID make the calls.
Finally, I have found myself in a similar situation in the past and most likely in the near future. I also didn't(and don't) expect Verizon to pay for my phone usage during those times.

Does SBS not host sufficient services to provide 'Enhanced presence Privacy' to users homed on that server?

Hello All,
I have a question around Enhanced Presence Privacy mode. I understand from the Technet documentation that EPP can only be enabled Globally, at the Site Level or at the User Server Service level. Due to the fact that managing client-side
EPP settings is not exposed in the Lync Control Panel or Shell the recommendation for enabling EPP for a subset of users is to have a separate pool for those users.
I’m working with a customer who needs to deploy EPP for a subset of their users but considering that we’re already planning to deploy a centralised enterprise pool of 4 front end servers they are reticent to deploy another enterprise pool
to offer their EPP enabled users resiliency. Given that pool pairing only works with enterprise edition to enterprise edition or standard edition to standard edition I came up with the idea of deploying a Survivable Branch Server for the EPP enabled users
assuming that this new site would provide a target for EPP policies for those users. However, in testing this idea in the lab I’ve found that although I can create a site level policy for the SBS site the users homed on the SBS do not pick up the policy -
EPP does not work and in the Lync client Status settings the same options are offered that would be offered if EPP was not enabled.
Questions:
Is this expected behaviour? I.e. Does an SBS not host sufficient services to provide EPP to users homed on that server, even though it’s technically another site?
What is meant by the documentation when it talks about assigning the policy to the “User Server Service”? I assume there is only 1 of these services per pool?
Thank you in advance.

Hi,
I didn’t find any documents about the SBS limitation to provide EPP mode.
Please try to set a user policy to test if EPP mode works for the branch site users.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

I have set up my photos in Adobe Elements 12 organiser and wish to download them to Snapfish in order to create a photobook, but it seems I am unable to do this. Adobe do not provide a hardcopy photobook service

I have set up my photos in Adobe Elements 12 organiser and wish to download them to Snapfish in order to create a photobook, but it seems I am unable to do this. Adobe do not provide a hardcopy photobook service. Can anyone help me please? I don't want to have to reformat all my photos. It has taken me the whole week to do it in Adobe Elements. I was unaware that Adobe no longer have this service as it misleadingly appears that they do.

You are in the wrong forum. We don't do Elements here.
This is the Photoshop proper forum. There's no "Organizer" (American spelling) in Photoshop.
The "Elements" forum is here:
Community: Photoshop Elements | Adobe Community
Incidentally you are not addressing Adobe here.
I've been using Adobe products for very, very close to 30 years, and I have never hear of an "Adobe photo book service".

Essbase Provider Services not starting up

What could cause services not to start up.We couldn't get the any of the Hyperion services to start. Managed to start up Analytic service, but I still can't get the remaining services to start (Hyperion S9 Administration Services & Hyperion S9 Provider Services .
I dont know what I might be missing
Please help.
Zinzi

HI,
What is the sequence of services? did you start your services first open ldap, shared services, essbase services, essbase admininstration services, provider services. What is the last thing you do before the services were up and running?
regards,
LYN

I have bought iphone 4 in US, now in India, Apple service centre in India is not providing service as it is purchased in USA

I have bought Iphone 4 from apple store at Santa clara CA. However now I am in India. My phone has developed problem and getting switched off at randomly though it is fully charged. The authorised apple service centre is not providing me service as the it is bought in USA. Can anybody help

sgfromkanpur wrote:
I have bought Iphone 4 from apple store at Santa clara CA. However now I am in India. My phone has developed problem and getting switched off at randomly though it is fully charged. The authorised apple service centre is not providing me service as the it is bought in USA. Can anybody help
That is correct - there is no international warranty.
Either send it to someone you trust in the US or fly back and have it looked at.

Gtk-WARNING org.gnome.SessionManager not provided by any ,service file

hello,
I get this warning when I run gedit :
Gtk-WARNING **: Calling Inhibit failed: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.gnome.SessionManager was not provided by any .service files
gedit works fine but I am just afraid that this might cause other bigger problems .
thanks

[offtopic]great replies so far[/offopic]
If you're running a gnome-session and you get that warning, then something might be wrong, but if you're running gedit without gnome it's kinda obvious why there is no session manager.
It says it's trying to call the Inhibit method. That's probably to buy some time from the session manager at the end of the session in case there are any unsaved documents (and maybe other user data such as preferences). So if you close gedit yourself (or at least save your changes) before logging out/shutting down, you should be fine. (gedit will probably try to save changes when it gets SIGTERM anyway, but if SIGKILL follows very quickly, that can fail.)
Last edited by Raynman (2014-02-15 09:21:00)

Remote Desktop Management service not starting. service-specific error: %%2284126209 - Event ID: 7024

Hi Forum members,
We have a client that has intermittent issues with RDS on a 2012 R2 server.
As an overview of the environment, the client has a single VMWare host support 2 x Windows 2012 R2 VMs one is the File/Print/Email server and the 2nd is the RDS server used to allow the client to run MYOB Enterprise. Both servers have the AD DS role and
DNS roles amongst others.
The 1st issue is that the RD Connection Broker shows the error: "The server pool does not match the RD Connection Brokers that are in it. and then "1. Cannot connect to any of the specified RD Connection Broker servers".
The above issue seems to be caused by the RDMS service not starting. When you attempt to start it, the service stops and the error in the title is logged in the "System" event log. Full transcript below:
Log Name:      System
Source:        Service Control Manager
Date:          21/01/2015 4:50:32 PM
Event ID:      7024
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      intentionally removed.local
Description:
The Remote Desktop Management service terminated with the following service-specific error: %%2284126209
Event Xml:
<Event xmlns="
<System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7024</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2015-01-21T05:50:32.129949400Z" />
    <EventRecordID>53721</EventRecordID>
    <Correlation />
    <Execution ProcessID="568" ThreadID="12436" />
    <Channel>System</Channel>
    <Computer> intentionally removed.local</Computer>
    <Security />
</System>
<EventData>
    <Data Name="param1">Remote Desktop Management</Data>
    <Data Name="param2">%%2284126209</Data>
    <Binary>520044004D0053000000</Binary>
</EventData>
</Event>
In addition in the "Application" event log, the following error is logged:
Log Name:      Application
Source:        MSSQL$MICROSOFT##WID
Date:          21/01/2015 5:24:47 PM
Event ID:      18456
Task Category: Logon
Level:         Information
Keywords:      Classic,Audit Failure
User:          NETWORK SERVICE
Computer:      intentionally removed.local
Description:
Login failed for user 'NT AUTHORITY\NETWORK SERVICE'. Reason: Could not find a login matching the name provided. [CLIENT: <named pipe>]
Event Xml:
<Event xmlns="
<System>
    <Provider Name="MSSQL$MICROSOFT##WID" />
    <EventID Qualifiers="49152">18456</EventID>
    <Level>0</Level>
    <Task>4</Task>
    <Keywords>0x90000000000000</Keywords>
    <TimeCreated SystemTime="2015-01-21T06:24:47.000000000Z" />
    <EventRecordID>4228336</EventRecordID>
    <Channel>Application</Channel>
    <Computer>intentionally removed.local</Computer>
    <Security UserID="S-1-5-20" />
</System>
<EventData>
    <Data>NT AUTHORITY\NETWORK SERVICE</Data>
    <Data> Reason: Could not find a login matching the name provided.</Data>
    <Data> [CLIENT: <named pipe>]</Data>
    <Binary>184800000E0000001F00000055004E0047004500520045005200410055005300530056005200300033005C004D004900430052004F0053004F0046005400230023005700490044000000070000006D00610073007400650072000000</Binary>
</EventData>
</Event>
I have been attempting to resolve these errors for some time, without success. I have read the many KBs and forum entries related to the above and applied a number of the suggested fixes, including the one which suggests to add the NT SERVICE\ALL SERVICES
to the "Logon as a Service" in the "User Rights Assignment" of the "Default Domain Policy" which is linked to the domain level, that both servers are objects of.
My question to the forum is, can anyone come up with a solution to resolve the above issues and all the RDMS service to start which will then hopefully resolve the broker error?
Regards,
David West.

Hi David,
If virtual machines on the server are Windows Server 2012, then it is not supported to install Remote Desktop Connection Broker on a Domain Controller.
More information for you:
Remote Desktop Services role cannot co-exist with AD DS role on Windows Server 2012
http://support.microsoft.com/kb/2799605/de
Guidelines for installing the Remote Desktop Session Host role service on a computer running Windows Server 2012 without the Remote Desktop Connection Broker role service
http://support.microsoft.com/kb/2833839
If the VMs are Windows Server 2012 R2, I suggest you install RDS on a separate machine to see if the issue persists.
Best Regards,
Amy
Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

Error While creating ABAP Consumer Service using Provider service WSDL.

HI Friends,
We are trying to consume service from Provider service.
Provider service is developed on CE 7.11-NWDS7.11 and published in CE7.11 registry.(used outside in method and implemented in EJB/Deployed/Published/tested) sounds good.
We are trying to consume in ABAP (ECC 6.0 EHP4 SPS16).
when we are trying to create service consumer from se80 selected url : provider WSDL picked up from from Service registry.
At the end of wizard its throwing error.
error description.
Message Policy in Name space "http://schemas.xmlsoap.org/ws/2004/09/policy " is not unique in WSDL.
Unable to generate proxy.
Any pointers to resolve this.
Regards
Chandra

I would suggest to test the service in XML Spy using the same WSDL or the URL of the WSDL. If XML Zpy throws the same error, there could be some problem in the provider service generation itself..!!
VJ

My mac desktop will not provide sound from internal speakers. when I go to audio devices window it only shows airplay. How can I get internal speakers back.

My mac desktop will not provide sound from internal speakers. When I go to audio devices window it only shows airplay. How can I get internal speakers back.

There are many possible causes for this issue. Take each of the following steps that you haven't already tried. Some may not apply to your model. Back up all data before making any changes.
1. Start with the steps recommended in this support article. Don't skip any of the steps. It's the starting point for further efforts to solve the problem.
2. Run Software Update and make sure you have a fully up-to-date installation of OS X.
3. If you've installed an application called "Memory Clean" or any other third-party software that is supposed to "clean" or "purge" memory automatically, remove it according to the developer's instructions and restart. You should do that even if the software is not causing the problem, because it's useless.
4. Other third-party software that has been reported to interfere with sound output includes "Boom" and "Samsung Kies." If applicable, uninstall according to the developer's instructions (not by dragging something to the Trash.)
5. If an AirPlay device is selected for sound output from iTunes (or from other applications via third-party software such as "Airfoil"), deselect it.
6. Launch the application "Audio MIDI Setup" by entering the first few letters of its name in a Spotlight search and selecting it in the results (it should be at the top.) Select Built-in Output from the list on the left. If the Mute boxes are checked, uncheck them.
7. If a red light is visible in the audio-out port when sound should be playing, the internal switch is stuck in the position for digital output. You may be able to free it by inserting and removing a mini-stereo jack of the proper size. Inserting any kind of tool in the port may cause damage that won't be covered by your warranty.
If there's no red light, the switch may still be stuck in the headphone position. Try to free it the same way.
8. Disconnect all wired peripherals except keyboard and mouse, if applicable. If more than one display is connected, disconnect all extra ones. Restart and test.
9. If you have a MacBook Air, turn off Bluetooth and restart.
10. Start up in safe mode. Don't log in; just restart as usual when the login screen appears. When you do, make sure the words "Safe Boot" do not appear in the login screen. If they do, the system is still in safe mode and sound won't work.
11. Reset the NVRAM.
12. Reset the SMC.
13. Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/Audio
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash. Recreate your settings in the Sound preference pane.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
14. Reinstall OS X after backing up all data.
15. Make a "Genius" appointment at an Apple Store.

Why are my location services not working?

I received a new iPod touch yesterday, and it is now running iOS 5. I can't get the location services to work from my home. On my old 2nd generation touch, they work perfectly. I've check all of my settings regarding the location services and everything is 'on'.

Jim, Barry,
This for the replies. For what it is worth, I am confident all settings are OK, at least all the obvious ones. I just cannot see what is missing. In terms of what is not working, all Apps having a location option / button (Maps, Google Earth, etc) do not provide location. For example, Maps will reply by showing a "Cannot determine location" message. The same applies to the two iPads in the house and to whatever iPads enters on my Wi-Fi.
Ideas?

NO SERVICE BEING PROVIDED IN REEDS, MO

Thanks for your reply John. However, you are in error in many areas.. since you have obviously checked my usage of my phone lets review shall we?? As you can see, my calls (made) have drastically gone down since moving to Missouri. "It is your right not to answer calls, but it is not accurate to say that you cannot be reached by phone; the record of incoming calls received suggests otherwise... Verizon Wireless does not have FCC licensing for service in Reeds MO; it would be breaking the law to install our own cell towers and switching stations in the area. Even so, we have agreements with a local provider, which you are evidently using. It is possible that you have poor coverage at your home. If this is the case, it is unfortunate..." Local provider??? US Cellular???? First, your false statements in saying that I am not accurate to say that I cannot be reached by phone are one, subjective (your opinion) and two, inappropriate. I AM NOT MAKING FALSE CLAIMS. THESE STATEMENTS ARE VALID AND TRUE WITH WITNESSES ON MY BEHALF. YOUR VERIZON WIRELESS STORE ASSOCIATE IN CARTHAGE ALSO SAW MY PROBLEM AND SHE CONFIRMED TO ME THAT VARIOUS INDIVIDUALS IN REEDS DID NOT GET SERVICE. I cannot be reached in Reeds, Mo. I have to travel 15 miles into the city (Carthage) to use my cell phone which is absolutely ridiculous. The phone bill is expensive enough that I should be able to make calls whenever and where ever I want. I will not be limited by your expensive, faulty service which claims to be providing me service when in fact they are not. I will be switching providers and I will not be paying the termination fee. YOU ARE IN BREACH OF CONTRACT IF YOU ARE NOT PROVIDING ME SERVICE, PLAIN AND SIMPLE. You claim to have the most coverage in the US, apparently, YOU DO NOT. I was never called by anyone named "Tara" and if I was, in the case that I did receive a voicemail (which I receive days later and when I go to check them they are broken messages barely understood), I've stated to verizon personnel many many times that I am NOT ABLE TO RECEIVE CALLS where I currently am. I don't receive text messages the same day either. Whoever Verizon is partnering with in this area clearly is not providing your customers any service. I am really really upset at Verizon for treating me, and my domestic partner this way (he to has verizon and cannot make calls here either). We are both going to switch because apparently there is nothing you can do for us. I will be forwarding this message to as many verizon personnel as I can to let them know THAT THERE IS NO SERVICE BEING PROVIDED IN REEDS, MO. Also, so that your customer service department gets their facts straight and does their job correctly. I changed my plan in September because I was advised to do so by your personnel and the credit I was told I was going to get was never applied.. great job verizon, not only for making a huge error on my statement but by also not providing me (nor my partner) service. I should not have to purchase expensive, external devices (as told by your verizon wireless store manager in Carthage) to acquire service where I am living. RIDICULOUS. I will YELP and post this message on blogs all over the internet to make sure people are aware of this ludicrous and false claim of verizons "largest" coverage area in which they are putting their customers on "extended" networks which do NOT provide service to their customers.

These forums are dedicated to Residential products and services offered by Verizon.
For help on Verizon Wireless issues, please post your topic on the Verizon Wireless community.
Thank you
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

Reimbursement of services not provided

Similar Messages

Maybe you are looking for