Related to Services

Hi All,
I have Generator which is my Asset want send it for services.How do you handle this scenario , after some days i want sell it.
BR
govindaraj

Hi,
Process Flow: -
You can do this via Subcontracting Process Cycle if you want to track the stock of material.
1. MM01 - Create Material Master for Generator to be sent to Vendor for Repair as Non-Valuated (Material Type UNBW ) (Do not extend Accounting and Costing views since you don't require postings of Stock value and consumption values, you only want to track the Service/Repair Charges)
2. MIGO - Goods Receipt > Others (Receive 1 quantity of Generator using Movement Type 501 / 511)
3. ME21N - Create Subcontracting PO with Item Category L (Here Main Material and Component will be same as Generator)
4. MB1B - Transfer Posting w.r.t. Subcon PO (Mvmt Type - 541, Generator stock will get posted to Vendor Stock)
5. MB90 - Take Print out of this Material Doc as Returnable Gate Pass (You need to configure Message Determination of Inventory Mgmt)
6. MIGO - GR against Subcon PO (101 - Receive Spare Part, 543 O - Consumption of Spare Part form Vendor Stock)
7. MIRO - LIV for Service Charges w.r.t. Subcon PO
Else if you don't want to track the material stock then follow the Service Process Cycle
1. ME21N - Create Service PO (With Item Category D and Account Assignment Category A i.e. Asset and Specify the Asset Code of Generator )
2. ML81N - Create Service Entry Sheet w.r.t. Service PO
3. MIRO - LIV for Service Charges w.r.t. Service PO or Service Entry Sheet
For Service Process, refer following link;
[SAP External Service Management|http://www.sap123.com/showthread.php?t=52]

Similar Messages

Services in SAP management console and related window services and process

hai
can u please any one of you can send me the services in SAP management console and related window services(in adminstrator/services) and process in task manager.
thanks in advance.
Naga Laxmi

Hi Naga,
Please refer to this article for the processes relevant to the Java Instance:
http://help.sap.com/saphelp_nw04/helpdata/en/62/1bf03eae11e16be10000000a114084/frameset.htm
Except the processes of the Java instance you can find several processes of the IGS server and the ABAP disp+work processes.
You can easily find the relevant services by their SAP prefix.
Hope this helps.
Best Regards
Vyara

SMLETS. Get related Business Services from a Configuration Item

Hi
I need som help or guidiance on how to create a PS query to list out all the related business services from a Configuration Item (Computer) using the Windows Computer Class
Im using the following orchestrator activity today to get the related business services from the CI.
Thx for all replys! :)

Hi,
you can use this script as an example:
Import-Module smlets
#Definde Input-Values
[String]$Server = "SCSMSERVER"
[String]$SCObjectGUID = "6555226c-5e77-ea85-b79f-05dc8843dcb0"
#Get Computer-Object by SC Object GUID
[System.Object]$Computer = Get-SCSMObject -Id $SCObjectGUID -ComputerName $Server
#Get Relationship Class "Is Related to Configuration Item"
[System.Object]$Relationship = Get-SCSMRelationshipClass -Name "System.ConfigItemRelatesToConfigItem" -ComputerName $Server
#Get defined Relationships by target
[System.Object[]]$RelatedBSs = Get-SCSMRelationshipObject -ByTarget $Computer -ComputerName $Server | where { $_.RelationshipId -eq $Relationship.Id }
#Create Arrray for Orchestrator Published Data
$BusinessServiceDisplayNames = @()
foreach($RelatedBS in $RelatedBS)
#Add DisplayName of Business Service to Output-Array
$BusinessServiceDisplayNames += $RelatedBS.SourceObject.DisplayName
$BusinessServiceDisplayNames

Related Content Service Setup in PeopleSoft 9.1

Can anyone tell me how to setup the Related Content Services in PeopleSoft?

Hi, Thanks for your response.
Would you please explain or elaborate little bit more about it?
Thanks.

[svn:bz-trunk] 15090: Bug: BLZ-506 - Unexpanded {0} in error message from LocalFileResolver related to services .configuration.file

Revision: 15090
Revision: 15090
Author:   [email protected]
Date:     2010-03-29 01:55:44 -0700 (Mon, 29 Mar 2010)
Log Message:
Bug: BLZ-506 - Unexpanded in error message from LocalFileResolver related to services.configuration.file
QA: No - I already tested.
Doc: No
Checkintests: Pass
Details: Applied customer's patch.
Ticket Links:
    http://bugs.adobe.com/jira/browse/BLZ-506
Modified Paths:
    blazeds/trunk/modules/common/src/flex/messaging/config/LocalFileResolver.java
    blazeds/trunk/modules/common/src/flex/messaging/errors.properties

Remember that Arch Arm is a different distribution, but we try to bend the rules and provide limited support for them. This may or may not be unique to Arch Arm, so you might try asking on their forums as well.

Related Content Service in HCM

Hi,
I configured a related content service for a custom page but unfortunately the related information does not appear for the page. Does anyone have any idea what am i missing?
We are running on PeopleSoft HCM 9.1/PeopleTools 8.50.
Anand

Hi,
Cisco's Content Transformation Engine was one of the first appliance-based solution on the market to deliver web-based applications to a variety of devices including Cisco IP Phones, Wireless Application Protocol (WAP) phones, personal digital assistants (PDAs).
Content transformation technology helps customers transparently optimize Web content for users accessing information with a variety of mobile or wired devices such as WAP PDAs, cell phones, Research in Motion (RIM) devices, or even Cisco IP phones.
The Content Services Gateway (CSG) provides the capability to examine the mobile wireless and wireline IP datastream beyond the IP and TCP/UDP headers so as to enable billing based on the content being provided to the end user and hence supports billing for the new wireless data services.
For details refer:
http://www.cisco.com/en/US/products/sw/wirelssw/ps779/products_white_paper09186a0080088853.shtml
http://www.cisco.com/pcgi-bin/Support/browse/psp_view.pl?p=Hardware:CTE1400

Book a credit note related to service entry sheet

Hi
There is a service entry sheet which has been invoiced and payed. The service was a business trip. The vendor discovered that a discount has not not been charged and sent a credit note to the customer. In the transacion ME2S it is seen that a credit has not occured. In the transaction ME2L, the credited amount is still there to invoice.
How can a credit be booked related to a service entry sheet? It may also be possible to credit only a position on a service entry sheet.
Thanks in advance
Esra

Hi,
ME2S, which is PO reporting with services. There is a column in this
report that is supposed to show the invoiced quantities and amounts. The
problem is when you post a subsequent debit against an invoice, only
zero values appear. However, when invoices and subsequent debits are
cancelled and reposted the correct value are displayed
In the case of 'GR-based IR' (EKPO-WEBRE) and not 'SRV-based IR' (EKPO-LEBRE)
there is no quantity calculation as quantity is always 1 in invoices.
That is why system displays zero quantity and as the consequence also
zero amount for invoices in ME2S.
There was only the pilote note 550434 created to change this behaviour, it was available for release 45B only.
Regards,
Edit

Relation Between Service Rendered date and Pricing

Hi All,
I have a sale order for both sevice item and product.and it is order related billing.I have already billed the service line item.Now when i change the service rendered date in the sale order header,the net price for that service item becomes zero.
Can any one pl help me out in this.

Hi
The service rendered date is the date the system uses to calculate the price for the item.
if u change the date subsequently , if the price is zero , you may check the codnition records validty end
if the validity of the condition record has expired
thanks
akasha

Accessing the Related components service

Hi All,
I installed the Related content component from stellent/oracle on the content server and works fine on the content server.
Now I want to integrate this with my Front End. I am already using CIS APIs getFile and searchResults. I am trying to create a search api for searching related content but i don't know how to execute the idcservices of related components from CIS APIs.
I am not able to find any CIS APIs to execute related component idcservice?
Also I am trying to create a custom WSDL file to access idcservice as another alternative but have not been succesfull in creating a proper response object.
If anybody else had worked on this please let me know..
Thanks
Manoj

I just realized that CIS provides ISCSAdministrativeAPI which allows to execute custom IDC service...
here is the sample code if anybody needs it :-)
ISCSAdministrativeAPI commandAPI;
ISCSServerResponse response = null;
List<ISCSObject> list =null;
try {
commandAPI = sCSActiveAPI.getAdministrativeAPI();
String idcService = "GET_RELATED_CONTENT";
String dID = "181";
String dLinkTypeID="1";
String isGetParents = "0";
Map arguments = new HashMap();
arguments.put("dID",dID);
arguments.put("dLinkTypeID",dLinkTypeID);
arguments.put("isGetParents",isGetParents);
response= commandAPI.executeIDCService(context,idcService,arguments);
if(response != null){
list = response.getResultSet("RelatedContent",ISCSObject.class);
for(ISCSObject obj : list){
System.out.println(obj.getPropertyAsString("dDocName"));
} catch (CommandException e) {
}

Order related customer service concerns

The year end holidays are rapidly approaching and there are a number of new members joining to share various experiences and stories related to their ordering process.
We have had record sales volumes and the phones are very busy right now - hold times may be long.
I would recommend calling 1-866-428-4465 between the hours of 11am and 1pm EST or after 4pm EST to minimize hold times.
Email and Fax are alternatives, but these communication channels are largely covered by some of the same sales support resources that are responding to phone calls, so response times on these secondary channels may be long as well.
If you have a delayed order - it will help keep the discussions organized if you will find and join your comments to one of the existing shipping discussion threads floated to the top of most of the product family boards. For example if you are waiting on a Y550 IdeaPad, you would join the shipping discussion on the Y and U series IdeaPad board.
If you have more general order related questions - Payment methods, split orders, cancellations or returns, you can append here to this discussion thread. Please keep in mind that this forum is a peer to peer support community - we are not staffed to provide individual service through this channel.
Thanks in advance for your consideration and cooperation,
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

Hi,
I am sorry I have to post here, but I simply seem to hit a roadblock to try to communicate with Lenovo through other channels.
I placed an order for the Ideapad Y550 offer on 12/3/2009, 3:54 p.m.
IdeaPad Y550
Packed with multimedia features.
Intel Core(TM) Duo T6600 processor
Genuine Windows (R) 7 Home Premium
15.6" Wide HD Display (1080p)
3GB memory & 250GB hard drive
Dolby(R) Home Theater (TM) w/ 2 speakers + subwoofer
(Note that I upgraded some components further)
It occurred to me that
a) the coupon code USPGIFTY550 for the extended Cyber Monday event was not applied for some reason and tried to contact customer care and [email protected] right away. (Some shopping cart glitch it seemed, it was displayed at one point and suddenly it seemed to be gone when ordering)
b) I also wanted to ensure that the product is as advertised because I notice that the order summary suddenly did NOT mention the FULL-HD 1080P display that was advertised in the web-ad, but there was no way to change the configuration, so I have to assume it is going to be 1080P.
Up until now (12/13/2009), it seems that the system is still advertised with FULL-HD (meaning 1080p) but the system configuration does NOT reflect that.
So I attached a screenshot of the ad also in my communciation with Lenovo.
For those problems, I tried to contact Lenovo at [email protected]:
at
12/03/2009, 7:55 p.m.
12/04/2009, 12:20 p.m.
12/08/2009, 6:58 p.m.
12/09/2009, 9:44 p.m.
And I tried to send a FAX to the mentioned Lenovo FAX number at 12/07/2009 - no response either.
I unfortunately do not have the luxury do have spare time during daytime to make phone calls and not even be connected to someone, I actually tried a few times which could get me into trouble for doing that when I have to do other work, but it was just a waste of time.
I also strongly prefer written communication since then you have an accountable record of what happened and what was said.
How can you go ahead and ship a system before rectifying those concerns?
I have no tolerance for companies simply ignoring customer communication, I do not take "high volume" or "oh, it was Thanksgiving/Black Friday/Cyber Monday" as much of an excuse. A company planning and doing a major promotion has to anticipate a major customer response and thus ramp up their capacity to deal with that. It is in their domain of responsibility. We are not talking about a mom&pop shop who is surprised to be featured at Oprah here and suddenly be overwhelmed.
The system is meant as a gift for immediate (elderly) family who live on another continent, who I do not see not often, so it better be exactly as advertised and the coupon better be applied.
I wish I could attach the picture of the advertisment at Lenovo.com here, but the web page still advertises a FULL-HD system, text says:
"Packed with multimedia features, DDR3 memory for fast processing, advanced graphics and a high-end Full HD 16:9 widescreen panel for a true cinematic experience. "
The advertisment has been online for a long time, it cannot be a mistake and I have confirmed that the system actually has been and is available in some places with FULL HD, so I am expecting my system to reflect that even though the information available online is confusing right now.
If my worries are true which is underlined by what seems to be refusal to communicate with me through email it feels like someone is delaying the communication which underlines that it is like bait&switch, advertising FULL-HD and shipping something else, cannot be an error when being advertised for weeks. This is not only illegal but depending on the severity of the case and legislation can even be a prosecutable offense.
I am extremely dissatisfied right now.
What is Lenovo going to do to make me happy again?
Issues/Concerns summarized: Coupon/Pricing; FULL HD (1080p) display and total non-responsiveness for 10 days.
I hope we do not have to go the route of more negative publicity and further escalation.
Regards,

Purchase Order: Queries related to Service Entry Sheet (ML81N)

Requirement:
A user exit to be trigger during the changing (update) of service entry sheet, This user exit should have a code which will go and check the credit memo in RSEG- SHKZG where the value is “H” and will check RSEG- LFBNR number with ESSR-LBLNI and compares RSEG- SHKZG with ESSR- NETWR value of the service entry sheet. if the value is less then or more then ESSR- NETWR (service entry sheet) value it should throw an error “"Amount must equal Service Entry”.
If the RSEG- SHKZG value and ESSR- NETWR value are equal it should allow to revoke the service entry sheet.
Scenario: When user clicks on Change button in ML81N for changing the Service Entry Sheet(existing one), an exit should trigger the error message and should not allow to change.
Please suggest how to achieve it, which Exit to use where I should code?

Hi Amol
Why you created Framework Order ?.. You can not change account assignment category in service entry sheet..e.g. K-Cost Center.. F- Order
But depending upon settings, you can change account assignment values such order 1 to order 2
If there are requirement that SES can created for Account assignment F or K. I recommend you to use following approach
1. Create a Contract - ME31K with AAC as U- Unknown (If business already have rates negoiated with vendor for services)
2. Create release order with reference to contract and system will prompt you to enter AAC- it can be K or F
3. Perform SES w.r.t to Release Order.
Other Approach can but not strong one.. create two line items in the PO. one with K and Other with F.. then choose the line item at time of SES creation that business want to book the cost on CC or Order.
Thanks,
Jagdeep

Query related to Service Entry Sheet for maintenance order

Dear Gurus,
I am little bit confusing while entering SES for maintenance order,
Do we need to enter both Maintenance Order# & Cost Center# in Account assignment tab of SES?
What is impact of entering both in SES?
What is standard procedure of accepting services for maint order?
Thanks in advance.
Regards,
Amol.

Hi Amol
Why you created Framework Order ?.. You can not change account assignment category in service entry sheet..e.g. K-Cost Center.. F- Order
But depending upon settings, you can change account assignment values such order 1 to order 2
If there are requirement that SES can created for Account assignment F or K. I recommend you to use following approach
1. Create a Contract - ME31K with AAC as U- Unknown (If business already have rates negoiated with vendor for services)
2. Create release order with reference to contract and system will prompt you to enter AAC- it can be K or F
3. Perform SES w.r.t to Release Order.
Other Approach can but not strong one.. create two line items in the PO. one with K and Other with F.. then choose the line item at time of SES creation that business want to book the cost on CC or Order.
Thanks,
Jagdeep

Problem related to service entry sheet?

Hi All,
Can anybody tell me that there is any field in po or service entry sheet through which I can restrict accounting entry of service entry sheet. If Yes then where?

Hi
Try this one....
In ME21N after entering the sevices in the service tab.
Select the service tab line item for display.
In this select the line type - Line types - Contig line
Then save the PO.
This is used like Free PO...In this case Free service item.
For this no accounting documents will be generated.
Check this out.
Regards,
Raman

Inter Company -- Resources Related Billing (Services Industry)

Hello,
My company has a scenario where:
Company A bills Company C for INTER (cross) company billing amount of $1,000.00 -- Billing Doc 90000000 (see details below):
=====================================================================================================
Wbs-A.1     Employee Number1    8 hrs      bill class technician 1     $50.00 hrly billing rate        $400.00 billing line item amt
Wbs-A.1     Employee Number2    10hrs     bill class technician 2     $60.00 hrly billing rate        $600.00 billing line itme amt
Company B bills Company C for INTER(cross) company billing amount of $1,050.00 -- Billing Doc 90000001 (see details below):
=====================================================================================================
Wbs-B.1     Employee Number3    4hrs          bill class engineer 1    $100.00 hrly billing rate        $400.00 billing line item amt
Wbs-B.1     Employee Number4    3hrs          bill class engineer 2    $200.00 hrly billing rate        $600.00 billing line itme amt
Company C bills our outside customer for billing amount of $2,000.00 -- Billing Doc 90000003 (see details below):
==========================================================================================
Wbs-C.1     Employee Number1    8hrs        bill class technician 1     $50.00 hrly billing rate        $400.00 billing line item amt
Wbs-C.1     Employee Number2    10hrs      bill class technician 2     $60.00 hrly billing rate        $600.00 billing line itme amt
Wbs-C.1     Employee Number3    4hrs        bill class engineer 1      $100.00 hrly billing rate        $400.00 billing line item amt
Wbs-C.1     Employee Number4    3hrs        bill class engineer 2      $200.00 hrly billing rate        $600.00 billing line itme amt
In the example above the billing line item details from companies A and B would need to be loaded in detail into Company C.
Company C would then create a billing document to bill the outside customer. This billing document would contain 4 billing document line items.
Is anyone aware of how the above can be achieved using standard sap functionality.
Any help is greatly appreciated.
Thanks and Regards,
Ermanno

Hi,
Note 308989 - Consultant note for cross-company transactions and related notes will help you.
Read carefully ORDER-RELATED CROSS-COMPANY PROCESS FOR THIRD-PARTY BUSINESS TRANSACTIONS in page 3 and related info.
Regards,
Eduardo

SOD conflict related to Service Pack Stack 15?

Hello everybody,
My Company has SAP ECC 6.0 and we recently installed the Service Pack Stack 15. The previous SP installed was the 7, which is a big leap between versions, as you can see.
Do you know is possible to have an impact on the authorizations (roles, profiles) and in consequence, an increasing number of SOD risks?
I've alredy inquired, and there should be no impact; but I would like to know your opinion.
The thing is that the SOD risks increased in a 200% in the same weekend the SP was installed.
Thanks in advance for your help and advice.

>
Mateus Pedroso wrote:
> What do you mean by SOD risks ?
What do you mean by SOD risks ?
Hey Mateus, by SOD riks I mean Segregation of Duties conflicts?
Thank you 4 your help...

Problem Related To Service PR?

Hi,
I want to know that once PR creted For Services and G/L Account has been entered than can G/L account Can Be Changed? in my case after PR , Po Has Also Been Created and Invoice Too Has Been Created but not Billed Yet.If Yes, Than HOW?

Hello,
If PO history exists in the system it will not allow you to change the G/L acount in the PO.
You need to calcel the MIRO doc and also revoke the service entry sheet and delete the same.
Then try to change the g/l/ in PO.
Regards,
Shailesh

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