Remediation - 'Return to Quiz' button?

Hi folks,
I've just watched an excellent Lynda.com course on Captivate 8 (Essential Training). However, one issue has confused me and this is on remediation. I've used remediation in the past, and sometimes the slide movement become a bit 'sticky' and I don't really like to use the 'Next' navigation button for the 'Return to Quiz' action.
The course says that if you have a quiz question that returns to an earlier slide (i.e. via remediation) you can create a new button that states 'Return to Quiz' (i.e. in addition to any existing navigation buttons), make the action for this new button 'Return to Quiz' and this button will not appear in the normal flow of the course, but will appear if the slide is visited via the remediation route in the end quiz.
To quote Lynda.com 'This is a special action that's going to keep the button hidden unless they navigate to the slide straight from the quiz'. However, when I have tried this, the new button appears in the normal flow of viewing the course?
I have watched this part of the course a number of times and it appears they are definitely saying that the new 'Return to Quiz' button should only appear when visited via the quiz.
Are they wrong? Captivate 8 bug?
Cheers,
John

I didn't watch the CP8 course on Lynda, but I found the previous course of very low quality, totally different from what they normally offer for the 'big' Adobe applications. Just FYI I'm an almost daily user of Lynda. Again you prove here that there are quite a lot of 'bugs' in that course, half-explained or even wrongly explained work flows and bad practice tell me that the creator is certainly not an expert Captivate user. Sorry for that ranting but I have spent so many hours in trying to clarify work flows to Captivate users that took that course and got stuck very quickly when they tried to use the acquired knowledge.
Remediation is not hiding the button. You need a Next button and have to trigger the action 'Return to Quiz' with that button. When the content slide is visited from another content slide, the Next button will automatically execute the action 'Go to Next Slide', but when the slide is visited from a Question slide, the Next button will get the user back to the Question slide. Only when the question will be answered correctly, will he be able to continue with the Quiz.
Again, this is NOT a Captivate bug, this is a bug in your 'excellent' course.

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I have solution for you.
Close Adobe Captivate if you have it opened.
Go to: Adobe Captivate/en-US/
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I tried return to quiz, and it always sends me back to the missed question. Is there a way using Return to Quiz that will bring the learner to the next question? In other words, I want the missed score to stay, just want the learner to understand why they missed, then return to the next question.
Thank you.

I didn't watch the CP8 course on Lynda, but I found the previous course of very low quality, totally different from what they normally offer for the 'big' Adobe applications. Just FYI I'm an almost daily user of Lynda. Again you prove here that there are quite a lot of 'bugs' in that course, half-explained or even wrongly explained work flows and bad practice tell me that the creator is certainly not an expert Captivate user. Sorry for that ranting but I have spent so many hours in trying to clarify work flows to Captivate users that took that course and got stuck very quickly when they tried to use the acquired knowledge.
Remediation is not hiding the button. You need a Next button and have to trigger the action 'Return to Quiz' with that button. When the content slide is visited from another content slide, the Next button will automatically execute the action 'Go to Next Slide', but when the slide is visited from a Question slide, the Next button will get the user back to the Question slide. Only when the question will be answered correctly, will he be able to continue with the Quiz.
Again, this is NOT a Captivate bug, this is a bug in your 'excellent' course.

Remediation with retake quiz glitch

I've run across a glitch when using remediation in a few quiz slides when also using the option to retake a quiz.
If you have a file with questions that use remediation and the user gets a failing grade, once they click the restart quiz button and answer a question with remediation incorrectly, the Return to Quiz button on the remedation content slide doesn't send the user back to the quiz. Instead the Return to Quiz button just sends the user to the following slide. The remediation works correctly the first time the user remediates prior to failing the quiz, but the remediation doesn't function properly when they're retrying it.
The link to the file below is to the Captivate 7.01 file
https://dl.dropboxusercontent.com/u/23385824/RemediationFailure/RemediationGlitch.cptxhttp ://
If you don't have the recent 7.01 update you can view a published version of the file here, https://dl.dropboxusercontent.com/u/23385824/RemediationFailure/RemediationGlitch.htm
The first time viewing the file answer the first question incorrectly so you can see that the remediation is functioning. Since Captivate's remediation doesn't allow you to fail a question using remediation, you'll have to select the correct answer in the first quiz slide in order to get to the next question. If you answer the second quiz slide incorrectly the quiz will fail and show the Retry Quiz button. After clicking the Retry Quiz button answer the first question incorrectly to be sent to the first slide for remediation so you can see that clicking on the Next > button will send you to the next slide instead of back to the quiz.
I've tested this out in Captivate 7 and 6 and the glitch exists in both versions.

https://www.dropbox.com/s/u38vrbaaseintn2/RemediationGlitch.cptx
Corrected link to Captivate file. Didn't realize the original was borked.

Return to quiz not working

I'm having trouble with the return to quiz function in Captivate 7. I have tried a number of solutions to work around this but none seem to be working. I have a project with a series of course slides followed by a quiz. I have set some of the quiz slides to 'jump to' relevant course slides on failure and set the next button on those course slides to return to the quiz. I seem to be running into two issues:
when playing through the course slides for the first or subsequent times the return to quiz button seems to become stuck (on most occasions, not consistently). It does not progress to the next slide and the playhead indicates that the project has stopped playing. Hitting play on the playhead progresses the slide but it is a frustrating experience.
when taking the quiz, the remedial learning seems to work well the first time the quiz is taken but not once ‘retake quiz’ is selected. On retaking the quiz, the correct slide is jumped to on failure but instead of the return to quiz button sending the user back to the quiz, the button seems to function like a ‘go to next slide' button. The user then cannot seem to be able to return to the quiz.
Any help would be appreciated.

Check if you have perhaps changed your Quiz settings to disable Backward movement. That might account for your issue where Remediation is not working now.
Return to Quiz is designed to work with normal interactive objects such as Text Buttons, Image Buttons, or Shape Buttons, but NOT playbar buttons because Captivate does not allow you to script the functionality of the playbar buttons.
You will need to add a text button or similar to the remediation slide and set it's On Success action to Return to Quiz. If the remediation slide is NOT reached from a quiz question then that button will simply default to a Go to Next Slide action. However, IF the slide is visited as a result of a jump from an unsuccessful quiz question THEN the button's Return to Quiz action will kick in.
Be aware that using Return to Quiz gives your learners potentially unlimited extra tries on the quiz questions. And in doing so it can mean they get caught in an endless loop as long as they do NOT successfully complete the quiz question slide.

Cp7 Trouble with Return to Quiz:

Hi Folks,
I have a quiz at the end of a presentation and I want the user to jump to a remedy slide upon failure of the question. This works fine but whenever I set either the 'Next' button or slide's 'On Exit' action to 'Return to Quiz' when I run the slides the button NEVER advances as normal, the user cannot progress at all. If Iset it to the On Exit action the user can move to the next slide but will not be returned to the quiz after arriving at the slide from the quiz. I've tried everything I can think of but nothing works so I assume I'm missing something or failed to set a property correctly. Any help is greatly appreciated.
Nelson

Thanks for your input but itis already set at potional. I've tried adjusting the 'Settings' but nothing changes.
It just will not advance the slides when navigating normally, the button just clicks and nothing happens. It also does it if I set the button to 'Go to next slide' and apply the 'Return to quiz' to the 'On exit' action instead.
It is really frustrating as I have no idea why this is happening, I'm going to build a mock set of slides and see if I can get it to work on another slide set then at least I'll know if it is a setting within the project or within Captivate itself.
Thanks again.

PLEASE help. Return to Quiz is creating problems

Thank you for reading this question.
I am using Captivate 6 with all updates.
I have a pretty lengthy tutorial. I wanted to implement remediation, which means the learner, when at the quiz, will be sent back to the slide with the correct answer, then returned to the quiz question he or she missed.
This should not be a problem. However...
As the learner progresses through the lesson (not the quiz section) the first time and gets to the slide right after "jump to quiz", the slide seems to stop at the beginning, displaying initial content, but stopping. It does not play the audio, and does not present additional information within the slide. If you press the play button at the bottom of the course, it procedes as normal. This is happening for every slide when remediation is requestion.
Details: For each quiz question, I have set "Last Attempt" to jump to slide. The slide provides the correct information located during the course. That is all I have changed for Quiz Properties. Let's say we are jumping back to slide 26.
At Slide 26, I click on my button to continue. For action, I change the option for "on success" to "return to quiz".
Here's the kicker. So when published or viewed, we get to slide 26 without problem. As it procedes to slide 27, this is where it displays initial information at time 0, but does not continue, nor plays audio.
As a test, I have deleted all frames in slide 27 with the exception of audio, or other. No good.
This is happening for ALL "return to quiz" actions.
This should not be rocket science. But I am totally stuck in the water. Would anyone know what I'm doing incorrectly?
Published as executable, viewed in latest FF and IE, as well as viewed within Captivate.
Thank you!

Well I found the answer. I was duplicating slides, and apparently this didn't work well with return to quiz element. Still not sure why, but when I created new slides, the remediation worked perfectly. Go figure. Hope this helps anyone else out who encounters a similar problem.
Mark

Return to quiz

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I am happy to join this forum. I hope anyone of you answer my question.
I am using captivate 4. I am not storing score onto any LMS.
I am developing an e-learning course of 30 slides. First 20 slides are content slides. I have 2 question slides as 14th and 15th slides. I don't want these 2 questions be part of my main Quiz which starts from 21st onwards which has 10 question slides. The quiz result page has "Retake Quiz Button" which is taking to the 14th slide which I dont want. Actually Retake Quiz button should take me to 21st slide only.(..and all the question slides in my course showing "Question x of 12". But I want this to show "Question x of 10" only). Because I have used 2 question slides (14th and 15th) to check the user for better understanding.
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Since your pretest only has 2 slides, to achieve your goal without having to create multiple files (pretest or final test separated from the main course), I would propose not to use the default Question slides for the pre-test, but to create them using standard objects, variables and advanced actions. This is perfectly possible for the most Question types, so which type did you use for the pre-test: true/false, multiple choice, fill-in-the-blank...? Instead of reporting the score the usual way (they get stored in the system variable cpQuizInfoPointsScored), I would store the results of the pre-test in a variable.
Both your issues will be solved: when retaking the Quiz, since only regular Question slides are considered as a Quiz, you will be taken to the first Question slide and the progress will be as you want it to be.
If you want to go this way, and need more help, please post your questions. I did publish some articles on use of variables and advanced actions but examples were made with CP5 (principles are the same). Captiv8r (moderator of this forum) has a gooberguide about Advanced actions (for CP4) that could be of great help:
http://www.gooberguides.com/ProductPages/Captivate/CaptivateVariablesAdvancedActions.htm
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D. Sharma,
Hi, sorry, all this time when you were saying "it" I thought you were referring to the Captivate module that includes the quiz. I didn't realize you were referring to the quiz alone.
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Remediation - 'Return to Quiz' button?

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