"Remember download history" setting is being ignored

I'm not sure if this began immediately with the Firefox 8 upgrade, but FF is currently saving downloads in the History menu despite the fact that I've got "Remember download history" unticked.
I can't find anyone else with this problem, and think something in my profile directory may be corrupt. Can anyone suggest which file in there is likely to be the culprit? (so that I can delete it.)

You haven't answered if you only see those files as history items and not in the download manager.
I also see an entry in the history if I save a GIF file from that page.

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    Seems that the browser.download.manager.scanWhenDone is being ignored for jpgs, svg's, etc... Still sets them with the "file came from another computer...' blah blah and blocks them.

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    Firefox doesn't close properly in about 50 % of cases. When closing FF, the window closes but the process firefox.exe isn't terminated. When trying to open FF again you got the error message "Firefox is already running, but not responding. To open a new window, you must first close the existing Firefox process, or restart your system." After terminating the process firefox.exe in the windows task manager, FF can be started again.
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    All other options selected or not don't cause the issue.
    I switched this option it several times. When "Browsing and Download History" at "Clear History when Firefox closes" isn't selected, the error doesn't appear.
    Reproducible regardless if "Remember my browsing history" and "Remember download history" are selected or not.
    Reproducible:
    - after new installation of Firefox (Firefox 29.0.1 german, Windows7 64-bit)
    - with different profiles, even with all addons disabled or running in safe mode
    - with new profile with no addons or dictionaries installed
    - with windows firewall turned off and deactivated antivirus program
    - with hardware accellaration on and off
    I know the issue has already reported at bugzilla.mozilla.org and described at
    https://support.mozilla.org/en-US/questions/997918
    https://support.mozilla.org/de/questions/997670
    I want to describe the problem more precisely:
    It only occurs when "Browsing and Download History" is delete on exit. The other option at "Clear History when Firefox closes" don't cause this issue.
    Is there any other solution then to turn "Browsing and Download History" off?

    From what I have been reading from other posts on this forum, the issue may
    be caused by the clear history settings.
    Press the '''<Alt>''' or '''<F10>''' key to bring up the tool bar.
    Then '''Tools > Options > Privacy'''.
    The button next to '''History''', select '''Use Custom Settings'''.
    At the bottom of the page, turn on '''Clear History When Firefox Closes.'''
    At the far right, press the '''Settings''' button. Turn on ONLY '''Cache''' and
    '''Form And Search History''' leaving the others off.
    This is not a cure but will make it easier if Firefox locks up.
    '''https://support.mozilla.org/questions/997866?esab=a&s=&r=1&as=s''' {web link}

  • It's not saving my browzing & download history.

    It's not saving my browzing & download history.

    -> Tap '''ALT''' key or press '''F10''' to show the Menu Bar
    -> go to Tools Menu -> Options -> Privacy -> History section -> '''Firefox will: select "Use Custom Settings for History"''' -> REMOVE Checkmark from '''"Permanent Private Browsing mode"''' -> place CHECKMARKS on:
    1) Remember my Browsing History 2) Remember Download History 3) Remember Search History 4) Accept Cookies from sites -> click '''Exceptions...''' button and click '''Remove All Sites''' 4a) Accept Third-party Cookies -> ''Keep Until'' ''': select They Expire'''
    -> REMOVE CHECKMARK from CLEAR HISTORY WHEN FIREFOX CLOSES
    -> '''When using the Location Bar, suggest: select "History and Bookmarks"'''
    -> go to Tools Menu -> Options -> Security -> place Checkmarks on:
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    -> go to Tools Menu -> Options -> Advanced -> General -> Remove Checkmark from '''Warn me when websites try to redirect or reload the page'''
    -> Click OK on Options window -> Restart Firefox
    Check and tell if its working.
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    https://support.mozilla.com/en-US/kb/Clear%20Recent%20History

  • Why are entires in my download history being removed?

    Entries in my download history have started to 'vanish' by themselves as of the last update, i.e. version 20. It's as if they're being aged off. Up until the update, my download history had at least the past six months of downloads showing, now it just shows 3 entries.

    Firefox manages downloads in the Downloads folder in the Library (History > Show All History)
    *Downloads are treated as history items: clearing history removes included download items and vice verse.
    *When downloads are in progress you see an animated download button on the Navigation Toolbar showing an estimate of the remaining time
    *The Download button gets a green highlight once all download are finished to make you aware that new downloads are available.
    *Pause and Resume can be found in the right-click context menu of an item.
    You can display the new Download Manager in a tab by opening the about:downloads page and consider to open this page in a separate window.
    Your downloads may still be present in the previously used 'clasic' Download Manager.
    You can set the Boolean browser.download.useToolkitUI pref to <i>true</i> on the <b>about:config</b> page to revert to the classic Download Manager and also make all download settings reappear in "Options > General".
    *http://kb.mozillazine.org/about:config
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  • Firefox 3.6.9 is not remembering my history as set in preferences.

    Preferences are set correctly to remember my history for 30 days. All boxes are checked, except I have deselected the Clear History when FF closes option. Ever since I updated to this from 3.5, my History will not remember itself as anticipated. I have had to type in full web addresses from one day to the next, which of course is not how this preference is intended to work. Help!

    * Make sure that you do not use [[Clear Recent History]] to clear the Browsing History.
    * Make sure that the History is set to at least 1 day: Tools > Options > Privacy > History: "Remember visited pages for at least"
    * Make sure that you do not start Firefox in Private Browsing mode (Tools > Stop Private Browsing is grayed, see [[Private Browsing]])
    * To see History and Cookie settings in Tools > Options > Privacy, choose the setting "Firefox will: Use custom settings for history"
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    *http://kb.mozillazine.org/browser.history_expire_days (180) (also affects saved form data)
    *http://kb.mozillazine.org/browser.history_expire_days_min (90)
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    If "Never Remember History" is displayed then that means that you are in Private Browsing mode and that all other history settings have the default value.
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  • HT204370 I recently purchsed Black Hawk Down but can not find it anywhere in my purchase history and have cant seem to find where i can download it again without being charged? Please Help!

    I recently purchsed Black Hawk Down but can not find it anywhere in my purchase history and have cant seem to find where i can download it again without being charged? Please Help!

    Hi..
    Check your debit or credit card account to see if the transaction went through, or if you purchased from the balance of a redeemed gift card, see if the amount of purchase was deducted.
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  • Firefox has been secretly saving my download history for the past 6+ months

    Looking for an explanation here if someone (preferably from the Firefox team) can provide one. I upgraded to version 20.0 this morning, and upon opening the new download manager window (Library) I was faced with my entire download history from the past 6+ months. This is something of a concern, because for as long as I've been using Firefox I've never had it set to remember my download history; it would always download a file and clear automatically to save me the bother of having to clear it manually.
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    I want to delete my browsing history, cookies and cache but I want to keep my download history, all of it.
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    I see in the "Clear Recent History" dialog that browsing and download history are consider one thing. It wasn't one thing before.
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    Go to '''Options''' window > '''Privacy''' panel > in '''History''' session click '''Use custom setting for History''' > '''Clear history when Firefox closes''' then Settings button is active click it and then click everything '''except Download history or other things you want to keep it '''> click '''OK''' to save it, exit firefox and restart it.
    thank you
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  • Being ignored

    My name is David and I've been a Verizon Wireless customer for the past few years. A couple of months ago, I began having issues with a brand new jetpack device. The device was using absurd amounts of data and I had no clue why. I contacted customer service and eventually got in touch with (removed) Smith, a supervisor. We talked about three times over the phone, on separate occasions, trying to figure out what was causing the problem. We reset the device, changed the password, etc., but nothing was fixing the problem. In the meantime, I had taken multiple steps to make sure nothing was using the data on my end. I set up a metered connection, which tracked exactly how much data went through my computer and it was not even close to what the jetpack was saying, despite being the only device connected to it. Ms Smith gave me her email address to stay in closer contact with her while we were trying all of the steps to fix the issue, so I could let her know exactly what I was seeing. The email address she gave me was (removed) Our contact first started in November and she sent me the first email on 12/1/13. The device began using even more data, now at a very alarming rate. In one night, it used 12.5 GBs of data. I spoke with her again on 12/14/13 when I first noticed how much data it had been using. She eventually sent me a new device, stating that the one I had was faulty and she wanted me to let her know when I got the new one so she could monitor the activity and see if it was following the same pattern or if it was acting normal. It ended up working 100% fine and not like the faulty device I had sent back in. She had told me over the phone that she would fix all of the overage charges from when I first got the device since it was messed up. She gave me credit for the total of overage from the first 3 months with the device, but she hadn't fixed the bill that had used 55 GBs of data, which was the last cycle in which I had that particular device.
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    Monday 2/10/14 had come along and once again my service was turned back off. I never did receive a call from the supervisor I spoke with on 2/6/14, who had promised me his team would call me back no later than 48 hours. So, again, I called to try and speak with someone else. I eventually got through to another supervisor, but after I explained to him what had been going on, the call was disconnected. I waited for about 30 minutes to see if he'd call back, but he didn't. Once again, I called to try and speak with someone else. I was directed towards the financial department and I explained to them that I was just talking with someone and was disconnected, so I was hoping to get back to them. I was told that there was no way to trace me back to the man I was speaking with. I then explained to that representative what was going on and she told me that if I paid the actual monthly access portion of my outstanding bill, my service would be restored and she would promise to put a note on my account to not turn it off again, because I was working to have the charges fixed. I paid the monthly access and she then transferred me to technical support to have someone in that department help me further. I then explained my story to the technical representative and she told me that her supervisor was not on-duty at the time, but she was preparing an email to send to her and she would definitely get back to me by the end of the week. That was two weeks ago from today and I've yet to receive a call from anyone.
    Once again, I woke up today to find that my service had again been shut off. I called in and spoke with financial services and explained to them what has been going on and she said if I went ahead and paid my bill that had just come due for last month, she could turn it on. So, that's what I did, but I'm still left in the dark as for the future.
    I am so beyond frustrated with this entire situation, that I have no clue what to do. I've told this story to at least ten people and I've gotten no where. To say that I feel like I'm being ignored, is an understatement. I can send y'all the entire transcript of emails with myself and Ms. Smith, proving that I've been trying to contact her for the past month and a half. This whole situation has gone further than the simple problem of the overage charges. It has now risen to a ridiculous level that I am being ignored by what seems like the entire company as a whole. How many times do I have to call to where I can finally work with one person who will help fix the problem? How many times can one customer be told that he will be contacted and he never receives a call? At this point, I am more than prepared to go over to Sprint and cancel my service with Verizon. The $460 that I am being raked trough the coals for will be nothing compared to not having my business for years to come. I am also prepared to contact and file complaints with the FCC or BBB for the fact that I have done absolutely everything in my power, including going in to a local store, to speak with someone about my issues. Like I said, I have the emails proving that I've been ignored and I can show them to y'all or to them. I don't know what to do anymore and I'm tired of calling and starting over with a new representative then being transferred around in loops where I have to re-tell the entire story again, so this is my last resort. If I don't get help by the end of the day, I'll be somewhere else tomorrow.
    Private info removed as required by the Terms of Service.
    Message was edited by: Admin Moderator

    Hi Barry,
    I am sorry about the mix up with the order, could you send me a PM of your contact details? Please include the email address you used to contact support.

  • I have replied to you three times now without reply. I DID NOT authorise a payment of £9.99 for NowTV. What is the solution to getting my money refunded. I think you assume I will go away after being Ignored. No I will not go away. I find now that you hav

    I have replied to you three times now without reply. I DID NOT authorise a payment of £9.99 for NowTV. What is the solution to getting my money refunded. I think you assume I will go away after being Ignored. No I will not go away. I find now that you have DISABLED MY APPLE ID. Is this a punishment you use to anyone who takes up a stand against charges being made unauthorised on their account?. Please tell me why you have disabled my account. When will my account be restored? If not when will you refund ALL my purchases made to APPLE/ITUNES? I can then move on to another brand and hopefully better customer service. After reading articles regarding APPLE ID DISABLED it appears common practice from your company to DISABLE anyone's account if they question unknown charges. Please reply with your intentions regarding  the unauthorised payment and the DISABLING of my account.
    David Forrester.
    Sent from my iPad
    On 18 Mar 2014, at 09:20, iTunes Store <[email protected]> wrote:
    Follow-Up: 319042795
    Hello again,
    I wanted to send a quick note to see if you are still experiencing any difficulties with the iTunes Store. Resolving your issue is important to me, so please don't hesitate to reply if you need any further assistance.
    Sincerely,
    iTunes Store Customer Support
    http://www.apple.com/support/itunes/ww/
    Dear David,
    Welcome to iTunes Store Customer support.
    I understand that you have been charged an additional 9.99 GBP for a purchase that not authorized. I know how eager you are to know more about this purchase and I am happy to look into this for you.
    David, the purchase worth 9.99 GBP was for a day pass from "NOW TV for Apple TV." To review your iTunes Store account's purchase history, please follow the steps in this article:
    iTunes Store &amp; Mac App Store: Seeing your purchase history and order numbers
    http://support.apple.com/kb/HT2727
    Please reply to this email and let me know if this purchase was unauthorized.
    Thank you for being an iTunes Store customer. Have a great day!
    Sincerely,
    iTunes Store Customer Support
    http://www.apple.com/support/itunes/ww/
    Lang_Country: en_gb
    User Storefront: UK
    Concern Type: Problem Not Listed
    Web Order #:
    Content Title: NOW TV Day Pass
    Provider Name: BSkyB
    Track IDs: []
    Purchase Date : 2014-03-16 12:33:48 Etc/GMT
    Purchase Device : Apple TV
    Comments : I am being charged for what is listed plus another _9.99 for Apple TV pass. Did not authorise this _9.99 charge and not sure what it is exactly.
    <Personal Information Edited by Host>

    This is a user-supported board. You are not addressing Apple here. Nor is it a good idea to post your private information to a public forum. You should edit your post immediately.
    Unfortunately no one here can access your support history. You must respond to the emails directly.

  • Is there any way to find songs download history in...

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