Remote Desktop 3.3 update breaks SSH connectivity

Since updating to Remote Desktop Admin 3.3, I am no longer able to use ARD over a SSH tunnel.
This is a serious bug - especially since there is no easy way to rollback to the previous version.
I would strongly recommend against running this update if you ever need to work in this way.

This is since the screen sharing port was set to 5900 in the update. Changed it to my desired port and all is well!

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If I can connect using remote desktop, does it mean I can connect using ftp?

Hello everyone, I have a question about connection using ftp.
Normally when I want to connect through ftp, everything is provided such as the ftp name and username and password by my hosting service. But now I don't have all these details about a local server in my company office because the server is actually not hosting
any sites. It's just a server where documents are stored.
But I need a way to connect to this server through my web application.
All I know are:
It is possible to connect through remote desktop to that server
There is an ip address for that server ( The server machine is in my company office)
I have a username and password that allows me to access network drive on that server (I can do this only by directly plugging the cat5 cable to my laptop)
When I configure my outlook email using microsoft exchange server, this is how my settings look like (example.net.au is just for example sake):
Server: server1.example.net.au
User name: [email protected]
Does the ftp detail exist for this server? How do I find out?

Thanks for the reply, Dave. The problem is the admin is not working here anymore. I wonder if there is a way i could figure that out. Out of curiosity how do ftp details created? If I want to set up FTP details from scratch, what do I need?
Thanks
you need to ask anyone from your company who is familiar in your IT infrastructure.
starting FTP from scratch, is okay but security is one thing.
you might end up an FTP server that is free or open to the internet, make sure you exactly know what you are doing.
even though there's a lot of guide on the internet, make sure also you understand what you are following in the guide.
Please check with someone who is quite familiar on this kind of things.
Every second counts..make use of it. Disclaimer: This posting is provided AS IS with no warranties or guarantees and confers no rights.
IT Stuff Quick Bytes

Sending the UNIX command to install updates over Remote Desktop returns No Updates Available, but they appear when I manually check in the App Store. Why?

We use profile manager to set the URL for the Software Updates on a server inhouse, and the clients see the updates when I open the app store on their iMac, but when I try to send the update command to all Macs through Remote Desktop, RD is returning that there are no updates available.
And here's a log message:
Mar 20 09:45:17 Alisas-iMac kernel[0]: BUG in process suhelperd[261]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
Mar 20 09:45:17 --- last message repeated 11 times ---
Why does this happen? Do we really have to manually update each client or is there something wrong?

We use profile manager to set the URL for the Software Updates on a server inhouse, and the clients see the updates when I open the app store on their iMac, but when I try to send the update command to all Macs through Remote Desktop, RD is returning that there are no updates available.
And here's a log message:
Mar 20 09:45:17 Alisas-iMac kernel[0]: BUG in process suhelperd[261]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
Mar 20 09:45:17 --- last message repeated 11 times ---
Why does this happen? Do we really have to manually update each client or is there something wrong?

My Apple Remote Desktop won't update in the App Store but it won't update. Any suggestions?

I just updated to Yosemite. Now Apple Remote Desktop shows up in the App Store as an update. However, double clicking yields an alert that it can't be updated through the store. The Alert advises that I have to go to the Apple menu Software Updater. That didn't work either.

I also have ARD 3 from the disk and just updated to Yosemite. Its up to date at Version 3.7.2 (372A19).
The "update" the App Store claims is Version 3.7.2 - Released Mar 17, 2014.
The error message I get is:
We could not complete your purchase.
Remote Desktop is already installed on this computer. Choose Software Update from the Apple menu to check for available updates.
This seems like a bug to me.

TS2401 Remote Desktop 3.6.1 Doesn't connect to Control screen..but able to copy files

I am trying out Remote Desktop 3.6.1, It connect some time but most of time it gets stuck on "Connecting to "computername" " and also give error message to check remote management setting which is turned on. On Remote Desktop program , i can see the computer currentstatus: Available, and see current Application running on that computer and also able to copy files to that computer. The problem is not able to control,observe or curtain remote computer screen.
Any help would be appriciated.
Thanks

If it's not working at all, the first thing to check is to make sure that port 5900 is open on the path between your admin system and the client, and that it's forwarded if necessary to the client's IP address. If it's working erratically, then you may have network problems or the client's IP address is shifting due to DHCP lease expiration or the system being restarted.
Without more details about your network between the admin system and client it's difficult to offer much more in the way of advice, but perhaps that will help.
Regards.

Apple Remote Desktop doesn't work on outside connections

I use Remote Desktop to control computers at another location from my computer at home (cable modem. This worked fine with my old (non Apple) router. I have upgraded to the dual band Airport Extreme and now Remote Desktop tells me that computers are offline (when they aren't)
How do I get Remote Desktop working? The Airport Extreme is not in double nat-mode.

Let's double-check your port mapping settings for ARD:
To setup port mapping on an DB 802.11n AirPort Extreme Base Station (AEBSn), either connect to the AEBSn's wireless network or temporarily connect directly, using an Ethernet cable, to one of the LAN port of the AEBSn, and then use the AirPort Utility, in Manual Setup, to make these settings:
1. Reserve a DHCP-provided IP address for the host device.
Internet > DHCP tab
o On the DHCP tab, click the "+" (Add) button to enter DHCP Reservations.
o Description: <enter the desired description of the host device>
o Reserve address by: MAC Address
o Click Continue.
o MAC Address: <enter the MAC (what Apple calls Ethernet ID if you are using wired or AirPort ID if wireless) hardware address of the host computer>
o IPv4 Address: <enter the desired IP address>
o Click Done.
2. Setup Port Mapping on the AEBSn.
Advanced > Port Mapping tab
o Click the "+" (Add) button
o Service: <choose the appropriate service from the Service pop-up menu>
o Public UDP Port(s): 3283
o Public TCP Port(s): 3283
o Private IP Address: <enter the IP address of the host server>
o Private UDP Port(s): 3283
o Private TCP Port(s): 3283
o Click "Continue"
o Click the "+" (Add) button
o Service: <choose the appropriate service from the Service pop-up menu>
o Public UDP Port(s):
o Public TCP Port(s): 5900
o Private IP Address: <enter the IP address of the host server>
o Private UDP Port(s):
o Private TCP Port(s): 5900
o Click "Continue"
o Click the "+" (Add) button
o Service: <choose the appropriate service from the Service pop-up menu>
o Public UDP Port(s):
o Public TCP Port(s): 5988
o Private IP Address: <enter the IP address of the host server>
o Private UDP Port(s):
o Private TCP Port(s): 5988
o Click "Continue"
(ref: "Well Known" TCP and UDP ports used by Apple software products)

Remote Desktop on the OS Mac during connection to the Windows 8.1 PC returns a warning "End of file" and quits

I start the Microsoft Remote Desktop app on the MAC. A verify Certificate comes up - I click continue. An alert pops up "End of file". I have allowed remote access on the Windows 8.1 PC. I have also allowed the Remote Desktop
to work through the firewall.
I have the correct default gateway ipv4 address. I believe I would not get to the verify Certificate window if not. What am I missing?

Hi,
I notice that you mentioned the correct default gateway ipv4 address. Please let us know why and how you use this IP address.
In the settings of the remote desktop client App, the gateway refers to the Remote desktop gateway, not the default gateway.
In other word, if you do not have a RD gateway, just leave the setting blank.
If issue persists, please provide us log file for further research.
Microsoft Remote Desktop -> About Microsoft Remote Desktop -> Send log via email
Getting Started with Remote Desktop Client on Mac
http://technet.microsoft.com/library/dn473012
Thanks.
Jeremy Wu
TechNet Community Support

Files creating through remote desktop is not updating in office computer

Hi,
we are currently using windows 2008 standard server for terminal service. colleagues are allowed to work through rdp. Recently one of my colleague said, when he is accessing the terminal server through remote, the files, folders and whatever he creates in
his home computer is not updating in office computer. what ever he creates, he is attaching them through email and come back to office and working.
can anyone please help to resolve this problem.? if you need more details I will update it.

we are currently using windows 2008 standard server for terminal service. colleagues are allowed to work through rdp. Recently one of my colleague said, when he is accessing the terminal server through remote, the files, folders and whatever he creates
in his home computer is not updating in office computer. what ever he creates, he is attaching them through email and come back to office and working.when he uses his home PC and logs on via Terminal Server it isn't showing the changes he made when he is in
the office.Terminal Server isn't syncing between logons.

Java update breaks network connect

The latest Java update has broken my junipe netwrok connect, anyone got any ideas?

This worked for me:
http://groups.google.com/group/macenterprise/browse_thread/thread/6368431a9c273a 53
The key is:
"This update also configures the Java web plug-in to disable the automatic
execution of Java applets. Users may re-enable automatic execution of Java
applets using the Java Preferences application. If the Java web plug-in
detects that no applets have been run for an extended period of time it will
again disable Java applets."

Remote Desktop and Windows update having encoutered error

Hi guys,
I currently having encountered problem in Windows 7 professional 64 bit (Chinese language)
this is the problem " the system cannot find the file specified. "C;\Windows\System32\<Lang_Name>\mstsc.exe.MUI""
Help me please!!..
Thanks
Regards,
Bishelp

Hi,
The error here didn't help much. Besides, could you please take a look into Event Viewer and check if there are any special messages regarding the error here?
If possible please upload them into skydrive and post us the link here.
Best regards
Michael Shao
TechNet Community Support

Windows server 2012 and windows xp remote desktop connection loss

I am having this problem for a month now, and i am stumped with trying to find an answer . I have talked with several network admins in my area and with no luck i have not found a solution. I have a windows server 2012 placed with 5 pcs that are connected
on a local network , those 5 pc's connect to the server via remote desktop. List of pc's:
1x Windows 7
4x Windows XP SP3
All have the latests network drivers, all have the latest version of remote desktop installed. All have been scanned for viruses. All have antivirus software.
Problem is the 4 XP machines lose connection on when connected via remote desktop. If one starts losing connection the other 3 start to lose the connection aswell. The windows 7 machine is not affected by this it works fine.
What have I tried:
Scanning for viruses.
Disabling Firewall and antivirus software.
Updating all drivers.
Did many changes to group policy like keepalives etc.
Turning off SMBv2 SMBv3.
Turning off network adapter Offload settings.
Changed some registry settings like keepalive, smb etc.
Updating every pc and server with all windows updates.
Changed the router and switch.
Port forwarded needed ports like 3389.
Updating remote desktop to 7.0.
I might be forgetting some stuff i will add as i remember anything.
So the thing is this. I use a Windows XP machine from my office I remotely connect to the server via the Internet and I DO NOT experience any connection loss. BUT the XP machines on the local network constantly experience connection loss via remote desktop.
I pinged every Machine from the server via CMD command PING. So when they lose connection the Packets get time outs . Packets get dropped between 1-10 packets when a connection is lost. This packet drop does not occur when using the internet or anything else.
ONLY when connected to the server via remote desktop. The packets get dropped at random intervals.
Problem is I use an XP machine and I am not experiencing any loss of connection , while the XP machines on the local network experience it , but not the windows 7 machine.
Router is ASUS RT-N53 , and switch is Dlink DES-1008D. Server is a Dell PowerEdge T110 II.
Can someone please tell me what can i do to solve this problem?

So today got some word from their office. They were using RDP from 8AM until 12PM all was working fine. Then got back after lunch about 1PM and got a few connection lost errors when they tried using RDP again. Its weird since they didn't have disconnects
in the morning, and started having them after lunch.
Also noticed, that two pc were not using RDP and were disconnected as shown in task manager. And they still got request timeouts.
Maybe this is not a remote desktop issue?
TASK MANAGER
The 2 disconnected pc's ping screens:

Remote Desktop Fail after March 10 Updates!

I updated client servers with MS updates as usual over the weekend remotely. Tried to remotely log into 2 of the servers after they rebooted; Server 2008 R2 and 2008 Standard, and was denied with "Your credentials did not work" message at the top
of the dialog. Administrator, other IDs did not work. Only way to log into either server was to drive into the client (on Sunday) and login from the console. Once logged in from the console I was able to RD into each. If the server is rebooted RD is again
unavailable until logged in from the console. I am now seeing that remote access works for a while but in some cases becomes unavailable after a while. The problem only seems to affect server 2008 and 2012 variants.
Backed out the following updates and the problem remained: KB3002657, KB3033929, KB3046049, KB3035131, KB3034344, KB3032359, KB3039066, KB3035132, KB3035126, KB3033889, KB3032323, KB3030377. Then I restored the System State from the day before the updates but
the problem is still present.
Unfortunately, this particular client has around 30 remote users who need to login every day. The only workaround I've found is to log their IDs in at the console first. Then they can connect remotely. Others have reported this problem and one post leads me
to believe it could be an issue with 2008/2012 RDS boxes on a 2003 Domain Controller. Any help appreciated or, MS: Please Get This Fixed!
More info:
https://social.technet.microsoft.com/Forums/en-US/0a520543-29d4-4466-9967-e39d819d11f1/users-cannot-log-into-remote-desktop-after-3112015-update?forum=smallbusinessserver&prof=required

We are both in the same boat.
While it's nice to know that Microsoft gives us these broken updates so we can charge customers, there is that "loyalty" factor to our customers in which we end up absorbing the many hours of troubleshooting and research time spent.
Failing to find a suitable solution to this problem by end of day I will attempt to remove ALL 27 Security Updates that were installed to see if this resolves the issue.
What scares me is that you probably removed the applicable ones and that we will be in the same situation after removal.
This thread seems a little more active:
https://social.technet.microsoft.com/Forums/en-US/0a520543-29d4-4466-9967-e39d819d11f1/users-cannot-log-into-remote-desktop-after-3112015-update?forum=smallbusinessserver&prof=required

Updates for Remote Desktop via App Store Software Update

Hello, and Happy Thanksgiving. On a computer running Mavericks, I installed Apple Remote Desktop 3.5 from the disk (not from the App Store.) On it's first startup, I was greeted with the message "The Remote Desktop Administrator software must be upgraded on this computer." I downloaded and installed the 3.7 update manually from http://support.apple.com/kb/dl1565. However, I view this as a "Band-Aid", and not a fix. How would I recieve future updates for Remote Desktop from Software Update within the Mac App Store?

Hi ya.. just to let everyone know Apple UK Senior Tech support are aware of this error message that we are all getting as from today and are on the case....

Remote Desktop Connection keeps disconnecting

I have BT Hub 3 (recently upgraded to Broadband Unlimited at the end of Jan 2015).
Up until recently I was able to Remote Desktop into my work computer (via VPN tunnel) with no problems at all.
Around March 6th, I began to experience problems with the Remote Desktop Connect (RDP), in that it now makes an initial connection and then disconnects (typically within a few seconds, occasionally after a couple of minutes).
It will then cycle through a number of reconnection attempts, all with the same result, before it finally drops altogether with the message:
'The Remote Desktop Services Session has ended. Connection to the remote computer was lost, possibly to network connectivity problems'.
I have tried restoring both machines back to a date when i know the connection was working - no joy. I've also tried deleting an re-creating now VPN and RDP connections - no joy. I've researched online and tried various other things, but still have the same problem.
I've tried connecting using a laptop (via my wirelss connection) with the same result. My manager has RDP'd in from his home machines and has had no problem at all.
This leads me to consider whether the problem is with the router/BT Hub itself. I've tried the online diagnostic tools with no resolution to this problem.
Has anyone else experienced the same problem?

Oh well, I suppose that after more than 2 months of frustration with this issue, the BTCare Community is unable to help me.
I can be fairly sure that it's not my machine as it's also happened using a laptop, plus I've even reset my PC right back to its original factory state just to sure that nothing had become corrupted.
The network guys where I work have also looked at this and can find nothing at that end to cause this problem.
I've even borrowed another BT Hub and tried it through that - same problem.
So where does the answer lie? VPN issue? I've tried other VPN options - same problem. RDP problem? I've practically exhausted the list of suggested solutions that can be found by trawling the internet.
I even upgraded the broadband cable to replace the cheap old thing that has been working perfectly well in terms of broadband, again, to eliminate this as a possibility. Now I'm stumped.
To me, it looks like the problem lies between my router and the workplace network, i.e. a physical problem among the miles of lines connecting the two. Of course I don't want to shell out for a BT engineer to come out to investigate, so I thought that the combined wisdom of this community may have been able to help.
Sadly not.

Can't connect via remote desktop

Hello,
I'm using a late 2009 iMac running 10.6.8 and an AirPort Extreme 802.11n (4th Generation) running 7.5.2. Before I bought the AEBS, I was able to utilize Microsoft Remote Desktop Connection over a secure VPN network to access my work computer, which runs Windows 7 Professional.
After getting the AEBS, the VPN network still connects perfectly, but the RDC times out every time. If using an RDC client on my iPhone through the VPN over 3G, it still connects, nothing has changed with my work computer.
I'm typing in the work computer's IP address in the RDC client, and I have port forwarding for port 3389 set up in AirPort Utility to my iMac's static IP of 10.0.1.8.
I've read other message boards and have done everything I think I need to do. So what am I missing?
Thanks very much!

This is not a solution it is a nasty work around, all of your network traffic including internet access is going to go over your vpn, I don't know about you but just because I have a vpn session and remote desktop running, should not mean that I can't do personal stuff on my local system without it going through my employers servers. How do you get Remote Desktop to route via the VPN connection without turning on "Send all traffic over VPN connection"?

Remote Desktop 3.3 update breaks SSH connectivity

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