Rental movie download problems

I
I trie to download a movie ,it says it has downloaded buy won't let me play it

I have been having downloading problems for the last few days and despite all the tricky advice. iTunes jut can't solve the problem.
These are some of the actions taken:-
Uninstall and reinstall iTunes
Turn off Anti Virus (didn't like that one!) Then uninstall anti virus!!!!!! No!!!
Change preferences in iTunes
Update iTunes...etc etc etc etc etc!  ZIP!
Think I will go back to Big Pond Movies as is a lot easier and less stressful.
Do I Tunes think everyone has telescopic eyesight? The text is so small (just like all their printed matter) have to use a magnifying glass.
As you can detect, I am less than happy.
Graham

Similar Messages

  • HT1657 My rental movie downloaded in 43 minutes. Where do I go to play it. When click on rent so that I can play it a pop up message says are you sure you want to rent it again? What wow question. iTunes can not figure that this movie has not even been pl

    I rented a movie in itunes n it took 43 minutes to download. So where do I click to play my rental movie? When I click on rent a pop up says that this movie has been already rented. So where is my rental movie n where do I go to click on play?

    If you select the Movies part of your iTunes library, is there a rental tab shown on it ?

  • HT1657 Why doesn't my rental movie download completely? iPad

    I am trying to download a rental movie so I can watch later, hopefully during my flight. Movie almost completes downloading then stops and starts over.

    Films that you rent and download directly on the iPad cannot then be transferred to a different device - if you want to be able to copy rentals to other devices then you need to rent and download it via your computer : http://support.apple.com/kb/HT1415

  • Rental Movie Download Speed Changed from 25 minutes to 10 hours

    Two days ago I download two rental movies and each took about 25 minutes. Today I tried to download another rental movie and it is taking forever. If it continues at this speed, it will take about 10 days to download. My ISP is fine, I have checked my download speed and its 6.6MBps and I have not installed anything new on my PC. Please help.

    I've had a few like that myself.
    1. Right click on the download and chose 'Delete'. This is not ideal.
    2. Get Apple tech support on live chat and have them 'nuke' it.
    That should also get you back your money.
    Go here : http://www.apple.com/support/itunes/

  • TS1424 ipad: Rental movie downloaded 98%.. "unable to download movie" error

    Good Afternoon,
    I purchased a rental movie to watch on a plane ride today.  Unfortunately the movie hadn't finished downloading before I left the house.  I've tried 3 or 4 different internet connections (including verified very fast connections at the hotel and starbucks) and I get the "unable to download movie" error. 
    I can't find a way to delete the rental to try and start the download over, nor does syncing help.  Please assist!
    thank you,

    Move movie from iTune to iPad
    http://i1224.photobucket.com/albums/ee374/Diavonex/28da64ce688ba1b5355325d1c3fe9 a68.jpg
    http://i1224.photobucket.com/albums/ee374/Diavonex/36f496320adbc639e85442bd20b6d 94a.jpg

  • Digital movie download problems ipad2

    Help! I can't view my digital movie downloads on iPad2. They do not appear anywhere in iTunes account after loaded through the DVD and viewable on computer....hum...... Ideas?

    Films that have downloaded or synced to the iPad should go into the Videos app - do they not show in there ? Have you tried searching for them by name via the iPad's spotlight search screen (swipe your first homescreen to the right) ?

  • HD movie download problems (error 1000)

    I have recently purchased two HD movies (which I have downloaded) and just purchased Guardians of the Galaxy. Every time I try to download it onto my computers it gets to the end and I get an error (error 1000), I can watch it on my apple TV, but it wont download on my macbook pro or iMac. Everything is up to date as far as software goes. I have had the same internet for all the movies I have purchased and never had any problems with HD movies. Any suggestions?

    In my professional opinion, you should avoid house blackouts while downloading any kind of data. Keep a generator handy.
    Sorry, I have nothing to offer in assistance. This is all uncharted, untried territory. I would hope that ATV would be able to figure out that a partial download had occurred and continue from wherever it needed to for a clean, complete download.
    Jim

  • Movie download problem

    Hi, bro, My question is my I phone is always loading when I download the movie. Can you tell me how to solve this problem?

    Classic operating systems have nothing to do with phones.  I've asked this thread be moved.  Movies require significant bandwidth.  This means unless you are somewhere with WiFi, chances are you don't have enough bandwidth to download the movie.  Also Apple's browsers on the Phone lack Adobe Flash support, which is used by many movie makers online.   Without knowing the source of your movie it is hard to resolve the problem.

  • I tunes  movie download problem

    I purchased a movie on my i pad but then was notified that there was not enough room to download it.
    I then went on my computer and logged on to itunes to download the movie there.  It indicated that the movie was purchased but it didn't show up on my list of purchases and there didn't seem to be a way to download it. 
    Any idea of how to download it on to my computer?
    Thanks.

    Thanks DaddySimon, I can get onto itunes shop no problem at all, the problem starts when I click on the tab to try to redeem my gift as it then tries to go to a secure site to download the movie. We have also had the same problem recently on e.bay. I don't know how to re set my keychain. Any help would be most appreciated.

  • HT1725 Movie download problem

    I downloaded two movies.   The downloads were interrupted but they finally completed.   When I started to watch them, the video appears to be playing but the screen is black.

    I'd report the problem to the iTunes Store. 
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • Rental movie downloaded but credit card didn't get through??

    I tried to rent a movie today but after the download it didn't playback properly so I thought the copy was bad and have to download again. I delete the movie and report a problem on iTunes but then I now realized that was because my credit card was incorrect.
    Is there anyway I can download the rented movie back on Apple TV? I corrected my credit card into and the transaction did went through but I still haven't watch the movie yet. Please help.

    Apart from doing a Check for Downloads in either iTunes or AppleTV Settings menus, and hoping it pops up, there's not a lot you or anyone here can do.
    You need to contact iTunes Store support using the Support pages in your country for iTunes Store, and then ask them to look into it either using a live chat if available or raising a support query which they'll respond to by e-mail.

  • MacBook Air and Safari movie download problems

    I bought a new MacBook Air in August 2013 (OS 10.8.5). After migrating all my files from my iMac I have encountered problems with downloading movies that are playing in Safari (v 6.0.5). On my iMac (OS 10.6.8) and Safari (v 5.1.10) I could go under "Window", select "Activity" and see the files associated with the movie. I could select the movie that was playing, copy the url & then past it into "Downloads" (also under the "Window"). The movie would then download to my preferred folder & I could then view it on my iMac. I can't find the "Activity" or the "Downloads" options under the "Window". How do I get the movies to download now?
    Thanks,
    John..

    The next time you have the problem, note the exact time: hour, minute, second.
    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • How to restart rental movie download on 5S?

    I Rented 4 movies last night. Two downloaded fine, but I ran out of space. I made room for them, but can't figure out how to get the downloads started again.
    There is nothing but a play button in the movies in the rental section in the movie app, and they are no lower in my current downloads in the Store. The movies do appear in my movie rentals, as a grey box.

    Well I don't know here, could be many different issues. Maybe contact
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • HT1657 Iphone iTunes rental movie download stuck on 45.5mb

    Why is it that you just want to download a film and it won't do it. It is easier going to the DVD rental...

    Wifi. It has actually downloaded now, but that was hours and hours later, and I was frustrated I couldn't watch it at that time... It is sooooo frustrating (maybe I'm just impatient!).
    There doesn't appear to be a refresh/ stop function- *big oversight Apple*. I tried quitting iTunes, turning the phone off and on etc and nothing helped.
    It's rather like sending an iMessage that gets stuck and takes about 20mins, whereas a simple SMS text is gone in a second- maybe they like frustrated customers?

  • HT1390 Itunes store rental movies question - problem with account?

    I rented a movie, there are 11 days yet, I get a message that I can't watch it because its not associated to this computer...but its in my rentals on this computer??! What can I do to watch the movie?

    Hi aldofromafika,
    Thanks for the question. Based on what you stated, it seems like you chnaged the Apple ID in iTunes. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
    Apple ID: What to do after you change your Apple ID - Apple Support
    Thanks for using Apple Support Communities.
    Cheers,
    Mario

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