Rented a movie and paid for it, cost was deducted but no record of purchasing movie anywhere

rented a movie and paid for it, cost was deducted but no record of purchasing movie anywhere

did you download it? it wont show up unless you do

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I downloaded and paid for more storage from ICloud but cannot download movies...why??

Also can't download update because it says I don't have enough storage but I purchased 60MB!

http://support.apple.com/kb/HT4874
http://www.apple.com/support/itunes/contact/

I rented a short film on iTunes but didn't have enough space for the HD version I paid for. I was unable to download it in SD for whatever reason and cannot seem to download my purchase on my desktop iTunes. Am I missing something?

I rented a short film on iTunes but didn't have enough space for the HD version I paid for. I was unable to download it in OR convert it to SD for whatever reason and cannot seem to download my purchase on my desktop iTunes. Am I missing something?

When you purchase an HD movie or show, in most cases the SD copy can be downloaded from your purchases area in iTunes. On the main iTunes Store page, go to Purchases under the Quick Links and then select Movies or TV shows as appropraite. Click the "Not On This Computer" button. Uncheck the "Download HD when available" box and you should then see the SD copies of the movies/shows and be able to download them.
Note that with digital copies from a Blu-Ray or DVD, if it comes with an HD copy, you normally cannot get the SD copy as well and have to purchase it separately if you want it.
Regards.

I have upgraded my OX from mountain lion to mavericks . the installer is asking for previous product key. How to know about previous key as the trial version is installed and I have paid for upgrade cost?

I have upgraded my OX from mountain lion to mavericks . the installer is asking for previous product key. How to know about previous key as the trial version is installed and I have paid for upgrade cost? I dont have the previous product key.

virenkhare wrote:
I have upgraded my OX from mountain lion to mavericks . the installer is asking for previous product key. How to know about previous key as the trial version is installed and I have paid for upgrade cost? I dont have the previous product key.
There are no keys, there is no trial version of OSX (ML or Mavericks) and Mavericks is free
What have you downloaded, and where did you get it

I downloaded and paid for an app on my ipad, how can I get it free on my iphone without using itunes as my laytop is broken. I cannot seem to find the purchase tab in app store? I am logged in using the same ID

I downloaded and paid for an app on my ipad, how can I get it free on my iphone without using itunes as my laytop is broken. I cannot seem to find the purchase tab in app store? I am logged in using the same ID

First, the app must be universal...designed for both iPhone/iPad:
Tap App Store.
Make sure you're signed in with the same Apple ID used for the original purchase.
Tap Updates.
Tap Purchased on the resulting screen.
Locate the app in your Purchased tab.
Tap the download icon.
The app will begin downloading and you'll be taken back to your home screen.

My e-mail has changed, but I purchashed some songs in iTunes using my old e-mail address as my account name... so when I try to play the sonngs I bought and paid for - it keeps asking me to authorize my PC first, but I don't remember the password!

My e-mail has changed, but I purchashed some songs in iTunes using my old e-mail address as my account name... so when I try to play the sonngs I bought and paid for - it keeps asking me to authorize my PC first, but I don't remember the password! And since the old e-mail address is no longer active, I can't even chenge the password- becasue it's sends the link to do so via e-mail! Even when I use the "ask personal questions" option to verify and it asks me for my date of birth, I put it in and it still won't acccept.

Hello there, loupar.
The following Knowledge Base article offers up just how to change your Apple ID for the App Store on your iOS device:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT5361 I have Snow Leopard on my late model IMac. I downloaded Mountail Lion and paid for it from the Mac Store. It will not install. It takes me through several pages and then button to install is greyed out. A message that this disc is used for Time Mac

I have a late mode IMac 27" running Snow Leopard. I downloaded Mountain Lion from the Apple Store and paid for it. When I trie to install it took me through the first few pages of installation such as agrreeing to terms and the Lion Page showed up asking where I wanted to intall Mountain Lion. The install button was greyed out. I also had a message this disc is used for Time Machine. I had no other disc to choose from. Time Mahine was in the OFF position. I tried hooking up an external drive and tried using it as th Time Machine Backup. That did not work and it also said this disc is used by Time Machine. I have read of several other cases like this but have found no solution other than doinh a complee wipe of the hard drive and doing a reinstall which I really want to avoid if I can.

Look at the root of your hard drive for a folder called Backups.backupdb.
Or, a sparse bundle disk image for one of mobile computers that might have tried to back up to your Mac.
If you have those, remove them and try again.

My Roboform passwords did not transfer when I downloaded the 4.0.1 version of FF. I downloaded and paid for a new version of Roboform which should have shown up as a toolbar but didn't. Can't seem to solve this problem.

Windows XP on Dell Dimension 4600. Updated Firefox to 4.0.1 successfully but Roboform didn't transfer. Help told me I needed to update Roboform. I did and paid for a new version(7.?)which was $9.95. Roboform wants more details but I can't tell what they want. I'm baffled and frustrated since all my passwords are hidden somewhere. Wish I'd never upgraded FF.

Nothing is working and I can't find the Roboform toolbar. Your lack of direct support is really irritating- a live chat at least would be helpful.

I bought and paid for two audiobooks in iTunes store. However they don't download. I get error -48 and/or 1000. How do I resolve this? Thank you.

I bought and paid for 2 audiobooks in iTunes store. However they don't download. I get error -48 and/or 1000. How do I resolve this? Thank you.

I reinstalled iTunes on my PC. Also tried downloading via iTunes on iPad and iPhone. The latter is not possible because it tells me that I already bought the products. The purchases have already been charged to my account!

Why are some of the new app free for some ppl and paid for some

why are some of the new app free for some ppl and paid for some?

People that purchase the iPhone 5s, and the 5c get Pages, Keynote, and Numbers for iOS for free. Also, any purchases of the new iPad models.
More info here: http://support.apple.com/kb/HT5913
HTH

HT1933 I have songs I downloaded and paid for but are not playing in my iTunes.

I paid for some songs to download but now they aren't playing in iTunes. They still show up in the list but won't play. I don't have the email proof that I purchased the songs.

Are they still in your country's store, and do they show in the Purchased tab in the iTunes store app on your phone for redownloading, or if using your computer's iTunes the Purchased link under Quicklinks on the right-hand side of the store home page ? Whether music will show there will depend upon what country that you are in (music can't be redownloaded in all countries), whether they are still in your country's store (any item could be removed by the rights-holder at any time), and whether they are hidden (hiding and unhiding) - if they show but don't have the cloud symbol for redownloading then are they still listed in your device/computer's library ?
(These are user-to-user forums, you're not talking to iTunes Support nor Apple, and you are only guaranteed one download of each item.)

I bought and paid for LR5. I was given a trial subscription to Cloud. That expired and Adobe shut me off from using the LR software I have bought and paid for. Surely this is outright theft. I have got to get this fixed to meet business contracts. Charl

Adobe has blocked my use of LR5 software that I bought and paid for. This happened when a trial Cloud subscription expired. Adobe is illegally seizing my property, and threatening my business, unless I can get this full access to LR5 restored immediately.
Charles S. Gardner

Of course you got cut off from the creative cloud! It's a 30 day trial, and if you don't subscribe you can't use the software that you downloaded from the creative cloud. It will have to be uninstalled. Then you can install from one of these websites:
Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.7.1
Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.7.1
The program is identical, but licensing is completely different. And you cannot license the creative cloud installation with a serial number. The link I have given you it is for the trial version. When you start the program and the trial screen appears choose the option that indicates that you have a serial number. That will guide you through the process of entering your serial number.

Downloaded (and paid for) Mountain lion, but got no install screens and OS is still 10.7. How do I install it?

yesterday I downloaded (and paid for) Mountain lion, but got no install screens and OS is still 10.7.
How do I install it?

Look in the Application's folder for Install OS X Mountain Lion. Double click to start the installer.

Why do we need separate t.codes KB11N and KB41N for reposting costs & rev?

Hi,
Why do we need separate t.codes KB11N and KB41N for reposting costs and revenues? I noticed that i can still use one t.code KB11N to post both costs and revenues, hence why do we need a separate t.code KB41N for revenues?

Hi,
The BAPI for costs allows more options than the one for revenues. For example, via BAPI_ACC_PRIMARY_COSTS_POST you can select sender Network, what you cannot do via BAPI_ACC_REVENUES_POST. The same is for 'cost object' as a receiver; you can do it only via BAPI for costs. In other aspects, the BAPI for costs could be used to repost revenues as well.
Regards,
Eli

HT201400 i purchased a app and paid for it Djay the original now i want to put it on my ipad from my phone purchase and it only gives me djay 2 to buy in the app store i dont want djay 2 i want the one i have paid for Djay 1. cant find it anywhere on the

i purchased a app and paid for it Djay the original now i want to put it on my ipad from my phone purchase and it only gives me djay 2 to buy in the app store i dont want djay 2 i want the one i have paid for Djay 1. cant find it anywhere on the store

Developers control which versions of their app is in the store. If a developer releases a new version and pulls the old version then it will no longer be available in the store.
If you sync the device that has the older app in ITunes on your computer and choose to transfer purchases, you will then have your own saved copy of the app. Then, sync the other device and select to install that app from the list of locally saved purchases.

Rented a movie and paid for it, cost was deducted but no record of purchasing movie anywhere

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