Repair Status and Customer Support 800 number.

I sent in my month old notebook dv6-1030us for repair due to a faulty HP Recommended Bios update.. I used the HP Provided shipping box via FedEx and tracked it to the destination in Tenn. An Email provided a site to monitor the progress of the repair. This page listed the progress up to and including an expected delivery date of the repaired notebook. A day or two later after it arrived at the repair site an email to me stated that the repairs were being expedited, and if they were unable to meet the expected delivery date an HP rep would contact me. No contact yet. There is a space on the page for the return shipment date. The service states FedEx 2nd day. Well here it is the day for it to be delivered. No delivery as of yet but then I don't expect it as the shipment date still reads: Not yet Shipped. So I called the 800 number listed for support but after saying in English that the conversation will be tapped, then repeated in Spanish, both times resulted in Hang Ups. Can anyone there give me an explanation as to the repair progress or repaired delivery date and or provide another number so I may talk to someone.

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Payment withheld and customer support unable to help

My payment for about $4,000 was withheld this month because of an outstanding $30 app ad campaign balance.
The balance exists because my bank issued me a new credit card, replacing my old credit card on file. Ok, fine, I assumed I can pay the balance and have my payment issued, right? Wrong, the problem is that there is no way to pay the balance. I was finally
able to add my new card as a payment option but even adding the new card as a payment option does nothing; the ad campaign remains unpaid and no payment can be issued.
I've created support tickets and customer support has been unable to resolve this issue, with no end in sight. What few responses I've received from customer support all read the same way: "we are investigating the issue but have no updates for you
at this time". Meanwhile I fully expect my next month's payment to be withheld as well, because the outstanding balance is still there.
Has this happened to anybody else? If so were you able to resolve this? I find it hard to believe I'm the only one who has an outstanding balance for an app ad campaign.
I am half-hoping that somebody higher up reads this who has the authority or resources to help with this. I'm amazed there is no solution for this after weeks. I am simply out of options, I have no idea what can be done about this.

Hello Nate,
You might not be able to create a new campaign in the payment failed state, but you can go to campaign creation page, add a new credit card and select the same. This will change the credit card associated with your account. If the card is good for swipe,
the account will be unblocked during the next monthly swipe cycle.
Please do so before the end of this month, so that your accounts get unblocked before the next payout cycle which is usually in the first week of every month.
If you have other feedback, please do let us know at
[email protected]
Thanks,
Vikram

Anyone know the customer support phone number for eastern standard time

anyone know the customer support phone number for eastern standard time?

telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Nokia Repair Center And Customer Service

Hello, I am contacting you today regarding a problem that I have with the repair center. The reason that I am contacting YOU, is because no else (Email support or customer services phone numbers) that I have been dealing with seem to know they are doing, and have not been of much assistance at all.
Now here lies the problem,
I sent my Nokia N-8 in for warranty repair and it was received and (supposedly) repaired and sent back to me on 3-14-11. When I received the phone a couple of days later I noticed that the problem was not fixed. So I repacked it and and sent it back with a note describing the problem with the phone in detail.
It was received and signed for by Salas R at the Forth Worth repair center on 3-21-11.
7 days go by and I notice that the "repair status" of my phone changes from "In queue to evaluated for repair" to "Shipped repair original phone" on 3-14-11.
Now how could my phone be shipped on 3-14 when it wasn't received until 3-21.
This was the old ship date and included with it was the old tracking number.
So begins the emails and phone calls.
Every email reply was very generic and could have been sent to anyone, never answering my questions or making any references to my specific problem. (like they didn't even bother reading my email)
There was no indication of when or how this matter would be resolved, only promises of a phone call that took about 3 days and 2 more emails to come.
When I finally received a call on 4-4-11 The person told me that my phone was shipped to me on 3-30-11 but he did not have any tracking information. He said he would get that information and call me back. He did not. So The following day 4-5-11 I called back and I was told that the person who was handling my case was not in and that he would be in at 12:00 pm
Eastern time and he would call me.
He did not call.
So I called back. Now, I was told that they would have to contact the repair center and find out the status of my phone.
You mean to tell me that I been sending emails and making phone calls for a week and nobody has contacted the repair center to find out what happened to my Phone.
What have they been doing?
So this person does call me back about 10 minutes later and says they have lost my phone and that they would send me a new one, BUT, they don't have any in stock.
So I ask him, why is it that on the Nokia website it shows all colors of the N-8 As "IN STOCK".
His reply was "those are for the sales department".
So you mean that if anyone wants to buy a new N-8 you have one for them, But for me, who's phone YOU LOST, You don't have any.
Nothing for the person that has been without a phone for a month now due to YOUR incompetence.
Now I ask you, Is this how you do business. Is this how Nokia operates. I sent my phone for warranty repair and you lost it. SO REPLACE IT.
I understand mistakes are made. We all make mistakes,
But you have to accept responsibility for them. I just want my phone back.
If you have any interest in helping me with this matter here is some information that might be useful to you.
My case number is: 1-11589768441

Unfortunately my friend, as sad and annoying as your story is, this is a user to user help forum and issues such as yours need to be resolved with Nokia Direct, you can try the contact us section on the web site, or persist with the repair centre that lost your phone, but other than offer sympathy, there is nothing anyone here can do to help you
Good luck, and I hope your replacement arrives quickly !
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Problem with headphone jack on zen micro and customer support hel

I have had a zen micro for about a month now and i am very pleased with my purchase. BUT a few days ago the sound suddenly changed whilst i was listening to it. i found out it was a faulty headphone jack. i emailed customer support to arrange a replacement and the replied asking to send back information about my player then they would send me a returns number.i did that and im still waiting for the returns number 3 days later!
i was wondering if anyone else is experienceing the same problem as me and how long it takes for customer support to send you a returns number?
im afraid i will eventualy get a relpacement and the same thing will happen again. anyone got any advice on how to avoid the problem?Message Edited by alexkelly on 02-02-2005 09:0 PM

This happened to me as well after about a week. Like most portable devices I think the headphone jack is one of the weak points and can be easily jarred from its solder joints. I am taking extra care with the replacement Creative sent and I expect that it will not happen again.
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Skype account suspended and customer support will ...

My Skype account was suspended by MS without any reason, I am 100% sure I have not violated any terms and conditions or even done anything out of the ordinary with my Skype accout.
I have contacted customer support on multiple occations and they keep telling me to fill out the account recovery form. Every time I do this they email me back saying to fill out the account recovery form if I want to recover my account, so I am stuck in an infinite loop. The customer service representatives don't even seem to be real humans as they just give a canned reply and don't tell me how to fix this issue. There is no phone number to talk to a real human being so I am now stuck without access to my account and Skype has stolen my money since there was credit on the account.
I will never purchase another Microsoft product again if this is how Microsoft treats their customers, I already own both Mac and PCs and I will simply use Mac from now on. Apple would never treat their customers with such distain.
Microsoft, time to own up to your massive failing in this matter and resolve the issue.
The service request number is SRX1267148237ID.

what exactly does the customer support say or require you to do?
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
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Faulty mp3 player and customer support page does not w

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Security question and customer support fail

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Finding Apple Hardware Test or Customer Support Phone Number

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Thanks for the help DS...
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WTF! Trying to open cs3 and it says license has stopped working and tech support phone number goes straight to busy recording c'mon dudes

Answer the phone

Hi qwerty,
Dun tink that creative customer support sucks cos I had been dealing with them in the past and I can say that their service are quite gd and fast. If you wanted a refund, I tink you need to contact the store that sells you the product. Dun tink creative will refund you though.

Adobe photoshop clipboard and customer support.

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Hi Barb. Thanks for replying. I suspected I was in a customer forum, even though I was searching for Adobe support and everything I read on page I looked at gave me the impression I was contacting the company. I am using Adobe Photoshop Elements 6, and every so often I get these weird error messages that I don't understand. Using the Photoshop "help" link in the program is pointless. If you try the search engine, you can't even get anything to come up by searching things like "scratch discs" or "clipboard". I have tried to copy and paste from other images I have opened and that still works, but I still cannot import my captions. And I don't know how to clear the clipboard or even how to access it. I finally shut down the program, uninstalled it and reinstalled it and started over. It was the only way I could figure out to get things working again. Thanks for your help.

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Hello,
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About a month ago my Skype account has been used to send about 10 dollars worth of texts to different Chinese numbers (I only had that much credit left on my Skype). Personally I can miss the 10 bucks, but I was very shocked that the customer support does virtually nothing to help anyone in my situation: I contacted them, they limited my account access, then I had to go trough a couple steps to enable full access to my account again. That cycle literally does nothing. Like I said I can miss 10 dollars, but had it been more money left on my account I would be very disappointed with the limited amount of customer care. And I don't think I'll get any more skype credit. Anyone else who's faced similar incidents?

what exactly does the customer support say or require you to do?
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
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Customer Support Phone Number

Does anyone have the Adobe Customer Support Toll Free Number ?
This is impossible to find. Thank you

Hi DJB12131960,
You may try contact on chat: http://helpx.adobe.com/contact.html?product=acrobat-com&topic=signing-in-to-or-managing-my -account
If you need help related to ExportPDF you can chat or let me know as i have already suggest you few steps on other thread.
Please let me know.
Regards,
Ajlan Huda.

Repair Status and Customer Support 800 number.

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