Replaced subscription - Still charged for old

I just purchased a new subscription to replace an old subscription on 3/4/2013. but then I got charged for skype credits on 3/7/2013. I need these charges refunded

Hello and welcome to the Skype Community,
you can't "replace" a subscription with one click from the Skype account page. You need to:
1) cancel the old subscription
2) and buy the new one.
You only did step 2, so please go ahead and cancel your old subscription as explained here: https://support.skype.com/en/faq/FA1881/how-do-i-cancel-my-subscription
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aneesh.jose1 wrote:
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Hi Simmonsm
Welcome to the forum.
I can have this investigated to find out why you have been billed for Broadband.
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BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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Replaced subscription - Still charged for old

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