Replacement 17 inch Review (week 33)

Just wanted to let you know that my week 33 17 incher is actually really well built. So far so good. It looks good, no warping and no uneven display like my previous. THe latches work as they should and I have no whine on battery. Although I have a low hiss on AC. But that's fine. Almost all my 17's have had the hiss on AC
Anyone care to comment on their 17? Or have any questions?

My 17-inch MBP is also very nice. I've had no issues: display lies flat, latch works nicely, screen is evenly lit (for the most part), no whine on battery, etc.
However, I do hear the faint hiss on AC power as others have described. It's barely audible in a quiet room, though, so I really have no complaints. Not sure what all the fuss is about, or maybe I just got lucky?

Similar Messages

Replacing my 2 week old Macbook Pro.

i've had my MacBook Pro for about 2 weeks now
within the first week i noticed problems with my display, well lid.
it has bubbles on the top of the lid, the edge of the screen is popped out, and the lid won't close evenly
now, if i go to an Apple Store and tell them my problems with a 2 WEEK OLD MACBOOK PRO,
will they replace my current MacBook Pro? or will they just replace the screen?
and i do have Apple Protection Plan for 3 years..

well is it possible for them to fix it there?
oh and how long could that take for them to send it to apple?
sorry if im in anyway pushy or something
its just this is my first macbook pro and i dont want to be going back and forth to the apple store whch is an hour away from me.. thank you
Message was edited by: milem14

What has replaced CS Review?

CS Review allowed for colloboration of a video file. Once uploaded to the CS Review space, it could be reviewed and user comments fed directly inside of Premiere Pro for easy editing. Life was good. Then one day, it was gone and Creative Cloud (CS 6) arrived. With my team stretched across the country, we relied upon CS Review. Where do I find this same type of functionality within Adobe Premiere Pro?

Currently there is no replacement for CS Review video reviews.

Replacement MBP arrived -- week 27?!?!?!

I just received my replacement MBP today. It was shipped on Monday from Ranchero, California. This is my second replacement.
I find it a bit strange that I've receved a Week 27, when most people here are getting Week 28 and 29 units right now. A quick search revealed that people were receiving Week 27 units at the beginning of July. I'm a bit mystified by this.
What gives?
Oh, and the whine is worse than my previous two MBPs. I'm not yet sure what else is wrong, though there is the same light slight leak at the bottom of my screen as the last one -- perhaps every MBP has this?

Your replacement came out of a warehouse not off the assembly line.
Jim
PowerBook G3 500 Mhz "Pismo"/ 2.0Ghz BlackBook 2GB OWC RAM Mac OS X (10.4.7)

TS2634 How to replace my faulty week old iPad lighting to USB cable?

It's not working now. I bought my iPad online. Where do I claim my warranty or get it replaced?
I am in Kuala Lumpur, Malaysia.
Marvel

Thanks. It's Chrismas today and will try tomorrow.
The phone support is off today.

Images getting replaced when reviewing project

I am at wits end. I have an 88 slide Test that involves a lot
of .jpg images inserted into question slides. At the end of the
test I have a software simulation in Assessment mode for the
student to maneuver around accordingly. That's where things get
funky. Different images are placed where they shouldn't be. And
when I go to edit the slide, it shows the correct slide, but when I
preview the project it is incorrect.
I have cleaned out my library, and restarted my computer, but
with now luck. I am hoping someone can help. Thanks!!
Jason

Hi Jason
For starters, perhaps pare the number of slides down? Break
the project into two different projects. At the end of one, open
the other.
I've never heard of Captivate rearranging images. I'm not
saying it can't happen, just that I've never seen it or seen it
reported here. Are you certain that you don't have some images
hidden? Look at your Timeline in the column below the icon of the
eye. Anything have an X? If so, that means the object is hidden
from your view, but will still be included in the final result.
Cheers... Rick

Week 28 MBP Review!

Hello everyone,
Following one of my post not long ago, I would like to post the pros and cons of my replacement for week 26th whine machine...
1. Apperance, Finishing and General Outlook: The lid and the body are perfectly fitted into each other, not even a paper clip can get through. Keyboard are properly seated and evenly distributed. Trackpad is however a little bit sticky but eventually, it got more responsive (say, after roughly hundreds of clicking action). Backlit keyboard is very bright.
2. Whines Business: still a little bit, but you can only hear it when you bend all the way down to the power plug location. It doesn't matter whether I am running on battery or main power. Actually, I realize that this is the nature of Electronic business...more or less, but it is far better than my previous one.
3. Heat Issue: Almost stays betweeen 40-60C under normal working conditions, such as running Entourage (10 mins refresh), Word (10 pages), Excel with 15 worksheet opened, Safari with 5 tabs opens... However, when I was working in Aperture 1.1.2, arranging and sorting a list of 3,000+ RAW format images, it kicked up the heat to anywhere close to 70-75C and both cores were working at 60-70% (from CoreDuo Temp). But then, the fan kicked off and cool down the business to roughly 65C. I am impressed with the fan's "sound" though.
4. Screen and Video card: Since I am not a gamer so, according to my normal working situation, this is no error. IMHO, the screen (glossy) is perfect with vivid color, high contrast and very bright even in outdoor condition.
5. CD&DVD recording: Read everything and burning everything but DL DVD.
6. Bootcamp: I installed Boot Camp 1.0.2 and it works flawlessly, from partitioning hard drive to install Bluetooth driver, not even an error message. I got a whole thing on Windows XP-SP2 (Pro Edition.) like CS2, Dreamweaver, Flash, Firework and of course, MS Office 2003. They run at no delay compared to "a little Dell"
General Comments:
- I did a fresh installation from the beginning (re-partition the HD and earse-install from accompanied DVDs).I also removed quite a few app. which I don't use regularly such as Garageband, iWork, some proofing languages...It saved me quite a bit a hard disk space to stuff my XP in.
- The machine build, according to Serial Number is Week 28. However, when I installed extra 1GB RAM, I saw on the RAM-slot a piece of barcode sticked on, saying something like W8627...which I thought the Logic Board is week 27th build. I am not sure about this, but if you have any ideas, that would be much helpful. Maybe this is the clue for a new generation of LB? You tell me...
Finally, I have had what I would like to have... and I am very happy. This machine is a monster, it runs (on UB app) so fast compared to my old 1.67 PowerBook although my HD is still 100GB@5400rpm.
Anyway, hopefully this is one of general review week 28th MacBook Pro for those who have and have not experienced any sorts of problems with their respective MacBook Pro.
Have a good day everyone, and I wish you will eventually have what you want, just as I did: a comletely flawless MacBook Pro.
Cheers for that,
James
P.S. If you find this post a bit helpful for your future purchase, please mark it as helpful or even better, solved so that I could gained some points for my status. This is a huge recognition and encouragement for me to continue helping people in general (well, based on Forum Term & Conditions)

AppleCare is great, but we should not be happy with a system that takes 2 or 3 replacements to get a functional machine. Would you repurchase any other applicance in your home that had to be replaced twice? Our appeals to Apple should be to say that this is not acceptable and that we need to be reassured that the next MacBook Pro will not be of this poor quality of construction. I love OSX. I want to stay with Apple. But, in exchange for $3000+, I expect a machine that is of great quality.

Apple have just replaced aMLB $945 aus. as my macbook pro graphics card failed. but 4 weeks later the screen has gone blank .i will take it in as the Mlb is still under warranty. could the MLB be damaged or worn out.?

what do you suppose is wrong with my macbook pro seeing as the apple store have just replaced a MLB at $945aus because of a failed graphic card. the new one they replaced lasted 4 weeks and again a blank screen.

You have a 90 day warranty after your machine has been repaired. Call the Apple Store/AASP and have them take another look at it.
Good luck,
Clinton

Another W530 Review

Lenovo Thinkpad W530 Review
by Djembe
One of the longest and most enduring brands in computers is Thinkpad. Originally developed by IBM in the USA, Thinkpad notebook computers are now manufactured by the Chinese company Lenovo. The W series debuted in 2009 as the highest-end Thinkpads offered. They came with the same patented Thinkpad technologies, such as an internal rollcage and shock-mounted hard drives. However, they also offered competitive workstation-class graphics cards with drivers optimized for professional graphics work.
The W530 is the latest in that line, and it looks almost identical to its predecessor, the W520, with three differences. Two of these differences are ports: thefull-size DisplayPort of the W520 was replaced with a mini DisplayPort in the W530 and eSATA was eliminated. The third change is the most noticeable and it has caused some consternation among Thinkpad traditionalists: the traditional Thinkpad keyboard has been replaced by a chiclet-style keyboard with one fewer row. Does the new keyboard live up to its predecessor? And is the notebook as a whole a worthwhile addition to the Thinkpad lineup? Read on to find out.
Specs
My W530 came with the following specifications:
Intel Core i7-3720QM processor
Nvidia K2000M graphics
15.6” 1920x1080 screen
500GB 7200RPM hard drive
4GB memory
Bluetooth 4.0
Intel Ultimate 6300 wireless card
DVD burner
9-cell battery
Since Lenovo (like virtually every other configurable computer company) vastly overcharges for memory upgrades, I upgraded the memory and storage myself. Lenovo provides an excellent installation guide for how to do this, which includes instructions for how to replace even the most difficult of items. Upgrading to a system-maximum 32GB RAM and a 256GB Samsung 830 series SSD was a simple operation.
Design and Build Quality
Lenovo advertises that Thinkpads are designed to withstand use by the military. While they are not marketed as rugged notebooks, Thinkpads are expected to be well-built, high quality systems. In general, the W530 does not disappoint in this. The chassis is very rigid and does a very good job of protecting the internal components. I was only able to make the screen image distort when pushing very hard on the back of the lid, and even then, I could only make the image distort when I pressed close to the upper corners. The hinges are solid and easily hold the notebook lid open at any angle. Vigorous shaking will cause the screen angle to shift, but it never appears to be the slightest bit wobbly or unsteady. There is minimal flex anywhere in the chassis. The W530 is a very well built machine. The only potential detraction from perfection is that there does seem to be a small amount of wiggle room around the 9-cell battery (which protrudes approximately an inch out the back of the system), but I had no difficulty at all in holding the system up only by the battery and rocking it back and forth. No disconnections occurred and nothing gave any hint of coming apart or breaking. As a result, I can confidently say that the small amount of wiggle around the battery does nothing to mar the stellar build quality of the W530.
As to design, Thinkpads have looked basically the same for the last 10 years or longer, so you know what to expect. At 1.4 inches think, the system is almost twice as thick as many Ultrabooks, but still thinner than some gaming systems with similar performance. You won’t find aluminum highlights or lighted logos on the W530, but the matte black W530 has an understated look that is appropriate in most environments.
Screen
The screen on a notebook is an important aspect, since it’s what you’ll be looking at for the majority of the time you’re using the system (except when you’ve got it attached to an external display). Lenovo offers three screen options for the W530, and I chose the high-resolution 1920x1080 matte display option. The higher-end screen also has increased brightness over Lenovo’s other screen options, up to 270 nits. The screen is model number B156HW01 v4 from AU Optronics, which was also used in the last two generations of W-series Thinkpads: the W510 and W520. So why did they use the same screen? As the saying goes, if it isn’t broken, don’t fix it. The screen is bright enough that I only use it on full brightness if I’m using it outside. For the record, it is sunlight-readable at maximum brightness, although it has a tendency to look a little washed out in bright sunlight. In all other circumstances, the screen looks very good. It also has good viewing angles, maintaining color integrity (no color inversion) even at extreme horizontal angles. Vertical angles are not as forgiving, but the screen definitely has a much larger “sweet spot” than most, it is evenly lit (less than 10% difference between brightest spot and dimmest spot, according to Notebook Check), and its 95% Adobe RGB color gamut means colors are rich and vibrant.
Keyboard, Touchpad, and Trackpoint
The keyboard is new for this year’s Thinkpads, and even though it loses a row of function keys, it retains the comfort and ease of typing found on previous Thinkpad keyboards. The keys have adequate travel and typing is an effortless experience. I find myself making significantly less typing mistakes due to accidental keypresses or overlaps while using the W530 than with most other computers that I’ve used. And it comes with an additional bonus: the new keyboard, unlike the previous one, is backlit. The backlighting is customizable in three steps: low backlight, high backlight, and Thinklight, a small light built into the lid that shines down on the keyboard area. Personally, I find the Thinklight somewhat distracting, since it highlights my hands much more effectively than it highlights the keys underneath them. However, the keyboard backlighting is done very well and allows for easy key identification in any lighting conditions.
The touchpad is textured, and easily accommodates multitouch gestures. However, I prefer smooth touchpads and the one on the W530 does not seem as responsive as some of the Asus touchpads I’ve used. For most gaming or other situations where precise control is needed, I would elect for an external mouse. However, in its favor, the W530 has dedicated touchpad buttons – two sets, no less! Another of my personal preferences is that I abhore clickpads. As an example, I find using Macbook Pros to be annoying due to the fact that you need to press down on the whole clickpad in order to register an action. The twin sets of left and right click buttons on the W530 are easy to press and responsive.
Additionally, since this is a Thinkpad, it contains a little round nub between the G and H keys that allows for alternate cursor control. It’s called a trackpoint, and is one of the IBM-patented features that is found in a number of business notebooks today. I very rarely use this while websurfing or working with productivity applications, but I found it to be significantly more useful than the touchpad while playing Portal 2 and I ended up using the trackpoint throughout the game.
Connections
The W530 has a full selection of ports. On the right side of the notebook, you can find the DVD tray, Ethernet, the combined headphone/microphone port, a card reader, and an ExpressCard slot. The left side holds 3 USB ports, two of which are the latest USB 3.0 spec. Also on the left side are VGA, mini DisplayPort, IEEE 1394 (Firewire), a hardware wireless switch, and the exhaust vent. The vent makes a very effective hand warmer, if you are doing anything resource-intensive. On the back, in addition to the battery, there is the power plug and a yellow USB 2.0 port that can remain powered even when the system is turned off in order to easily charge cell phones, tablets, or other USB-powered peripherals.
Performance
Three years ago, the first time I tested a system with a quad-core processor, I was disappointed because there was no noticeable performance increase. Intel has done some improvements with their quads since then and the i7-3720 performs admirably. Its default clock speed is 2.6 Ghz, however it happily will use Turbo Boost to overclock up to 3.6 Ghz as the cooling allows. Under maximum load with all cores via Prime 95, the CPU still maintains an overclock to 3 Ghz. I must mention, though, that this is all when the system is plugged in. In order to preserve battery life, Lenovo has limited the CPU to slightly under half its default clock speed while on battery power. This means that even with a high CPU load, the processor will not go faster than 1.2 Ghz while on battery. To benchmark the processor, I used Geekbench, an OS-agnostic CPU performance benchmark tool. The i7-3720QM scored 10870 plugged in and only 4100 when unplugged, so the difference in CPU capacity is clear. But even with this difference, I have found that this limitation actually has comparatively little effect on my usage while on battery. Games, for instance, run perfectly well on battery power. For those who need more processing power unplugged, you can remove this limitation with a program called Throttle Stop. Of course, it goes without saying that running heavy CPU-intensive programs will drastically reduce the battery life.
The W530 comes with an Nvidia Quadro K2000M and uses Nvidia’s Optimus graphics switching to go between the dedicated graphics and the integrated Intel 4000 graphics, according to program need. In my experience, Optimus seems to switch graphics adapters in a logical manner according to program need, but in the case that it chooses the wrong graphics adapter for the program you need, you can set up program-specific preferences to use either integrated or dedicated graphics as desired. The K2000M is based on Nvidia’s Kepler architecture and 28nm process technology. As a professional GPU, it is aimed more at content creation than content consumption. Still, the K2000M is a capable midrange graphics card, able to play all the latest games at medium-high settings. The K2000M has comparable performance to the Fermi-based 560M and is a little bit less powerful than the Kepler-based 650M. Portal 2 can be played at fluid framerates at native resolution and maximum settings. Starcraft 2 is playable on native resolution at maximum settings, but some more demanding sections are not fluid (30+ FPS), so I lowered to high settings and everything runs smoothly. Civilization 5 runs smoothly at medium-high settings, and Dragon Age: Origins works well at near maximum settings, all on native resolution. The system scores right around 2000 points in 3DMark 11, varying from 1970 to 2053.
The Samsung 830 SSD contributes a lot toward making the system feel fast. The system boots in approximately 32 seconds from pressing the power button to everything loaded in the Windows desktop and shuts down in 14 seconds. On battery power, these numbers rise slightly with 45 seconds to start and 17 seconds to shut down. The SSD also allows for higher scores in PCMark 7. And speaking of PCMark 7, I experienced a curious thing when running the benchmark multiple times on two different W530 units. The first W530 provided a very respectable top score of 4910 in the benchmark, which is roughly the same as scores by the new Retina Macbook Pro. However, the second W530 on which I ran the benchmark netted a score of 6765, which is, as of the date of this review, the highest score among systems with the Intel Core i7 3720QM processor.
Audio
The W530 comes with Dolby Home Theater v4, which allows music and video to sound quite good. There are three presets as well as a graphic equalizer that comes with the software. While bass is lacking compared to any dedicated speakers, this is a common situation in notebooks and bass in the W530 is better than most. Overall, the W530 has very acceptable audio at reasonable volume.
Heat and Noise
The fan on the W530 is always on by default, and its 2700RPM minimum rotation speed is loud enough to be noticeable in a quiet room. Under maximum load, the fan can ramp up to 4200RPM, which makes it louder but never really unpleasant. Still, in order to reduce the fan noise when the system did not need it, I installed Thinkpad Fan Control, which allowed me to set my own temperature points and fan speed levels. As a result, the notebook is completely quiet as long as the processor is under 55 degrees Celsius. Further, the fan is very effective and able to quickly cool the processor and video card without significantly heating up the rest of the chassis. Under maximum load (Prime 95 + Furmark), the keyboard only felt slightly warm, and the only really hot area on the notebook was immediately above the exhaust vent. Under normal use, the notebook remains cool and as comfortable to use on my lap as it is on a table.
Battery Life
My W530 came with a 9-cell battery rated for 94 Watt-hours. While playing games such as Starcraft 2, the battery lasts approximately 2 hours. Playing DVDs at full brightness with the K2000M resulted in approximately 4 hours of battery life. Web surfing at half brightness results in 7-8 hours battery life, depending on surfing habits. And very light web surfing, note taking, and word processing at half brightness results in 9 hours of battery life. That number can be extended all the way up to 11 hours at minimum brightness. Basically, the W530 can last an entire business day unplugged as long as it was not needed for anything very resource-intensive.
Customer Service, Support, Repair and Replacement
Typically, a review would not include a section on support. However, something happened to my initial W530 unit and I can provide a perspective on Lenovo’s support experience. The problem that developed was a failure of the Intel 4000 integrated graphics. All other systems and components, including the quad-core processing cores on the i7-3720QM, worked fine. However, running only on the Nvidia graphics caused the battery life to be affected (6 hours maximum, compared to 11 hours maximum running on Intel graphics), and so I called Lenovo. The service tech to whom I spoke remoted into my computer and looked at the recent Windows updates I had downloaded. He suggested that I restore to an earlier point prior to the Windows updates, and if that did not work, to call back and Lenovo would fix it. Needless to say, it did not work and I called back. The service rep sent a box for the computer to be sent to the EasyServ repair depot.
I sent the box out the following day with my computer, and did not see my system again for over a month. The online status listings for my system changed from “being repaired” to “waiting for customer information” at least 4 times during that period. Since I was frequently checking the status in hope that my computer would be repaired and sent back to me quickly, I called Lenovo whenever I saw that the status was “waiting for customer information.” As a result, I was able to follow along with the story of how my computer’s repair was progressing. It went something like this: First, the techs re-imaged my hard drive (I sent the machine back with all the original parts, keeping my upgrades until I got it back). That did not fix the issue (which I could have told them, since I tried using different drives myself before calling Lenovo) and led to the first “hold for customer information.” At no point during any of these holds did they actually need any information from me, but it seems to be the universal code they chose to use for “waiting for [whatever].” First, they were waiting to escalate it to a higher level tech. Then, I was told I needed a new motherboard and they were waiting on the new board. Then, I was told that the new motherboard did not work and they were referring the system to a design team. Then, the design team discovered that they shipped and installed the wrong new motherboard and it needed a different one. Then, I was told that the different new motherboard was backordered and it would take longer to arrive.
During the first four weeks that they had my system, I called Lenovo maybe six or seven times, and they did not call me once. The situation was rather frustrating. However, after approximately four weeks, one of the service reps gave me the phone number of a specific employee, who informed me that since my repair had taken so long, Lenovo was going to replace my computer. He said a member of Lenovo’s Executive Replacement Team would call me to set up the replacement. A week later, I was able to talk to the Executive Replacement Team member, who confirmed the specifications of my unit and said the replacement computer would arrive in 2-3 weeks. Two days later, I got my original computer back from the depot. Thankfully, I was then able to use the original system until the new one arrived. Now, I am typing this review on the new system and everything works well.
Lenovo’s customer service staff were unexceptionally friendly and helpful. I spoke to a number of them, and each and every one was courteous and willing to help. Lenovo’s replacement staff were also easy to talk to, responsive, and effective. The EZServ repair techs, however, appear to leave something to be desired. I bought a 3 year warranty , including Thinkpad Protection and on-site service. If anything goes wrong again with my Thinkpad, I am going to insist on the on-site service option.
Value & Recommendation
The Lenovo Thinkpad W530 is a well-built notebook with very good performance, thermal design, and battery life. Very few computers manage all of these together, and the down side of the W530 is price: it is more expensive than other systems with similar performance. Still, I believe the extra price is justified by what the computer delivers: a solid system with no compromises.
You should buy one too if:
You want a system that will last a number of years
You need a combination of excellent performance and excellent battery life
Consider something else if:
You’re on a strict budget and want the most performance for the money
You want a computer with a style that will turn heads
Thinkpad W530, i7-3720QM, 1920x1080 screen, 32GB RAM, dual SSDs (Samsung 830, Crucial M4 mSATA), Quadro K2000M, 9-cell battery, DVD burner, backlit keyboard, Bluetooth, Intel 6300 wireless card

I used 1600Mhz Corsair Vengeance RAM. You can either get it in matched sets or in single modules.
The default system RAM is made by Samsung and also runs at 1600Mhz.
Thinkpad W530, i7-3720QM, 1920x1080 screen, 32GB RAM, dual SSDs (Samsung 830, Crucial M4 mSATA), Quadro K2000M, 9-cell battery, DVD burner, backlit keyboard, Bluetooth, Intel 6300 wireless card

Replacement phones NOT from Assurion

I got the Incredible the day it released on Verizon. I never had any real trouble with it until 2 weeks ago when the screen stopped working. I called CS and they sent out a replacement device using my extended warranty, NOT my TEC with Assurion.
5 replacements were sent to me all with the same issue of power cycling, turning off for no reason, going through a factory reset without my knowledge (it happened while I was sleeping). To Verizons credit the CS reps really did try to help me. Finally I was given the option to upgrade to the Incredible 2. It arrived yesterday and after 2 hours on the phone with CS it was determined I would have to have another Incredible 2 sent to me. I recieved it today, same issue. The phone cannot be activated. 7 phones, all defective. Is this a common problem?
I'm furious and because Verizon is the bohemoth they are I can't get any real help. I need a working phone. 13 days without a working phone is unacceptable. And the only solution is to make me wait for another "certified" phone? Bullsh*t.

I really do understand your problem. I had had the Palm Pre Plus, and it was a great phone when it worked. But I went through 5 replacement phones. Was going to to my 6th replacement when reviewing my notes. Found that they had started that they would send out a replacement phone of my choice. It would be a refub phone. Choose the Droid Pro. I received it quickly, but didn't receive the battery for it until a couple of days later. By then the keyboard had stopped working on the pro. Got another replacement for the Pro. So far so good.
In your case am not sure of the Incredible is a refub phone or not. But I know that the Droid X's work wonderful. My daughter has had hers for over a year, and the only thing every went wrong was the battery dying. That is another story on getting that replacement. But you should try the Droid X.
Good luck. I again understand.
E

In my macbook pro retina 15 inch there is installed mavericks but ı want to create recovery disk and ı need to download mavericks from App Store but it doesn't download??

Hey guys ı really need your help. I bought macbook pro retina 15 inch 2 weeks ago and it came with installed mavericks of course but ı want to create a recovery disk and to do that ı need to download mavericks installer from app store but when i click to download mavericks from appstore purchased part ı get a message says " Your purchasing process couldnt complete. OS X Mavericks cant be installed to this computer." How can ı solve this problem!??

One way around tis is to borrow a Mac that can run Mavericks and then the download will work. You can use these instructions:
http://www.macworld.com/article/1167857/how_to_make_a_bootable_mountain_lion_ins tall_drive.html
Though they are for Mt. Lion, the same steps will work.
Ciao.

There is already installed mavericks on my macbook pro retina 15 inch but ı want to create recovery disk

Hey guys ı really need your help. I bought macbook pro retina 15 inch 2 weeks ago and it came with installed mavericks of course but ı want to create a recovery disk and to do that ı need to download mavericks installer from app store but when i click to download mavericks from appstore purchased part ı get a message says " Your purchasing process couldn't complete. OS X Mavericks cant be installed to this computer." How can ı solve this problem!??

One way around tis is to borrow a Mac that can run Mavericks and then the download will work. You can use these instructions:
http://www.macworld.com/article/1167857/how_to_make_a_bootable_mountain_lion_ins tall_drive.html
Though they are for Mt. Lion, the same steps will work.
Ciao.

IPhone 3G warranty replacement service NZ

I have just experienced abysmal repair service for the iphone. It seems it is a New Zealand issue and I am interested to hear if anyone else has had similar experiences or whether this is just a one-off, bad-luck case?
I bought my first iphone 3G outright (at a $1000) at magnummac. It broke 11 months into the warranty period (unable to connect to any wifi network). I started by contacting vodafone, as directed by the apple website, and magnummac, and had to go through a game of being passed from one company to another for several months. In the end I had been in contact with the iphone service desk at vodafone (three times), magnummac (once on the phone, twice I drove to the shop), apple (once at the Genius bar in Paris, once in Sydney, and then on the phone to Australia), phoneinsure and finally mobilephoneRepair (twice in person at the shop and countless times on the phone). Apple eventually agreed that the problem was a hardware defect, extended the warranty (which had off course expired by then!) and replaced the iphone at no cost. It took mobilephoneRepair 24 hours to do this.
I had my second (replacement) phone 4 weeks, when it broke. This time it wouldn't even recognize any wifi network. By now I had done some searching on the internet and it seems this problem is not all that uncommon. I phoned apple direct and was assured it would be covered under warranty. I was given a case number, which would confirm this. However, this was when the truly terrible service started. Vodafone has now changed their after sales repair service provider from mobilephoneRepair to Bright Point. It will cost you $22.50, just to get the phone from one Auckland location to another. There is no option of dropping it off or picking it up yourself, because Bright Point does not deal directly with customers. The entire process of replacing a phone under warranty will take 2-3 weeks. Most of all, you will need to spend hours on the phone, speak to numerous people, explain your situation repeatedly and do all the groundwork of checking warranties yourself, because Bright point has no idea how to do this, or at least those staff dealing with customers queries, don't (and they don't seem to have access to the workshop staff, who need to make these warranty assessments). It has now been almost 3 weeks since I have handed my phone in, with all the details which were necessary to make a warranty replacement, and i still don't have a phone.
I won't bore you with all the sorry details, but I can tell you that everything I say here is true. In most other coutries, the apple Genius bar will deal with apple warranties, but we don't have an apple store in NZ. If vodafone NZ and apple NZ are trialling a new system, they need to know if it is failing miserably.
3 weeks is not an improvement on 24 hours. This is the 21st century, apple and vodafone are both big players in the market and customer service is a big issue for, well, all customers. What are they thinking??
Has anyone else had a similar experience?

Thanks for the replies.
I agree that apple should sort it out. But that is precisely the problem. We don't have an apple store in New Zealand, so apple seems to be uninterested. I have been to the apple stores in Paris and Sydney, but they won't have anything to do with iphones which were not bought in that country. Even the apple nz website will only allow you to contact their support services if you have bought the phone online from them. For all other iphones, irrespective of where you bought them in New Zealand, apple has conveniently passed the responsibility on to the carrier, which is vodafone in New Zealand.
Both vodafone and magnummac (which is the store I had bought it at) won't fix it either - they pass it on to this third company (Brightpoint), which has been giving shocking service. 3 weeks turnaround for an iphone replacement in the 21st century, is terrible service.
Since when does a big company like apple allow a third rate outfit like Brightpoint to handle their warranty repairs and replacements. Are they not interested in good customer service?

How long does it take to get the display replaced?

I've brought my MacBook to the Apple Store and the technician confirmed that the display is defective and that it must be replaced. Although, I was told that he has no idea about when he'll receive it from Apple.
Does anyone has an idea on how long it will take to receive the new display from Apple? I live in Quebec City, Canada.
MacBook Mac OS X (10.4.9)
MacBook Mac OS X (10.4.9)

I got my display replaced a few weeks ago. I got it back 5 days later, after they replaced the display and the fan (which was also defective).

Built in iSight is no longer working after hard drive was replaced

I have a 2008 MacBook Pro that has served me well up until recently.
I had my hard drive replaced about a week ago and now I've noticed that my built in iSight is no longer working.
It doesn't work with any application or on any user.
The green light no longer comes on.
I noticed this the other day on my gmail account, no longer showing the camera icon next to my name when i'm online.
So I tried pulling it up on photobooth and ichat etc...no luck.
What should I do?
Please help.
Thank you.

Take your MBP back to whoever replaced the drive and ask them to resolve the rest of the problem.
(Before taking it in, make a current backup if you have added ANYTHING since you got the new drive)
If you want to try some things on your own before you take it back for professional resolution, here are a couple of relatively simple things you can try:
Reset the SMC. Instructions here: http://support.apple.com/kb/HT3964
Troubleshoot Flash as Adobe Suggests: http://kb2.adobe.com/cps/908/cpsid_90893.html

Replacement 17 inch Review (week 33)

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