Replacement ipod under warranty DOWNGRADED from 30gig to 20gig!

Hi,
I just received a replacement ipod under warranty (it was purchased less then 6 months ago). Everything was great until I realized that they sent me a 20gig ipod - MY ipod was a 30gig. There seems to be no avenue for sending a support request for this. Does anyone have any suggestions on how to contact support to get this remedied?
Thank you
ipod 30gig

2 years ago I got a 10gig ipod as a replacement for my 20gig 3rd generation ipod. called the hotline, they checked it and sent me a new 20gig even before i had to send them the 10gb unit.
Just call the support hotline...they should know which serialnumber belongs to which unit, what size it has and who it was sent to.
mfg

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Message was edited by: varjak paw

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Replacement ipod under warranty DOWNGRADED from 30gig to 20gig!

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