Out of order Ipod(under warranty), changed for a new one at apple store but battery half full? is it normal?

My appel touch 5thG did not work (still under warranty), so at the Apple store, they told us that they give us a new one, but coming back home, I noticed that battery was half full, so I guess it is not a new one. Is it normal, or should they give a new one?Thanks

Apple satys:
If you want to store your device long term, two key factors will affect the overall health of your battery: the environmental temperature and the percentage of charge on the battery when it’s powered down for storage. Therefore, we recommend the following:
Do not fully charge or fully discharge your device’s battery — charge it to around 50%. If you store a device when its battery is fully discharged, the battery could fall into a deep discharge state, which renders it incapable of holding a charge. Conversely, if you store it fully charged for an extended period of time, the battery may lose some capacity, leading to shorter battery life.
Power down the device to avoid additional battery use.
Place your device in a cool, moisture-free environment that’s less than 90° F (32° C).
If you plan to store your device for longer than six months, charge it to 50% every six
http://www.apple.com/batteries/maximizing-performance/

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I dont have coverage anymore from the apple insurance, but i was told that if i went to an apple store i could trade in my ipod touch 4th gen for a new one just paying 100 dollars? is it true?

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Yes, if it is an 8G model. You will receive a refurbished one for that price.
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I bought the white IP 4S in Nov 2011, so it is turning to yellow. Could I change to the black one at Apple store?

Hi everyone!
I bought the white IP 4S in Nov 2011, so it is turning to yellow. Could I change to the black one at Apple store?

You can purchase a new iPhone in a different color/capacity. Warranty replacement will be for exact same color/capacity.
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If the downloads are stalled or "waiting" - try these suggestions.
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I changed my iPhone for a refurbished one on apple store and it came broken

I have all possible products of apple and on july I gave to my nephew one iPhone 4, because i had bought a new iphone 5, that used to be mine. It had a broken screen so, when I was traveling to France I payed 149 euros and changed it for a new one. When I got back to Brazil i discovered that my iPhone 4 wasn't turning on. I took it to an authorized store and they told me that my iPhone was liquid damaged. But i didn't even take it of the bag during the trip.
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I'm really disappointed with apple, I was about to buy a new Mac but I'm not doing it anymore. I'm going to US on february, Can I try anything there? I dont want to pay the 149 dollars again!

As you say, you can try anything, but whether or not you will get results is another matter. You are asking the US store to exchange a broken phone from France that you have presumably had for several weeks already. Of course the ultimate answer is you should have tried it the second you received it. With that kind of thing I wouldn't even walk out of the store without trying it first.
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Why my apple care for iphone doesn't transfer to my new phone after I claim a new one from apple store ?

2 days ago my iphone fall into a sink full of water. Yesterday I went to apple store and ask for apple care for iphone and they have it. So, I bought it and registered it right away since my iphone still be in a garentee and still not surpass one year usage. Then they told me that my iphone problem considered in a "physical damage case" which they have a policy for claiming a new iphone and pay some fee. After I got my new iphone, they said that all the information and phone data which is registered into apple system about the phone and the user and bla bla bla will transfer to my new iphone. Today, I just check my phone serial number in "support & coverage " column and I found that all the phone data in apple system is already transfered from the old one to the new one EXCEPT the data of apple care that I already registered before I claimed the new phone. Now, the question is " What can I do ? " and " will it be transferd to my new iphone or I have to buy a new apple care for my NEW PHONE That I got from their service "

Placing your iPhone in the toilet was the correct thing to do but you should have purchased an android phone instead. That would have solved these issues. :-)

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Hey humperdeath,
Thanks for the question. The following resource has a section specifically for battery replacements that you may find informative:
Apple - Support - Service Answer Center
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod &select=BATTERY_REPLACEMENT
You can also see how much a battery replacement would cost for your model:
Apple - Support - Service Answer Center - Repair Pricing
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod &select=REPAIR_PRICING
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https://www.apple.com/recycling/
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When am i entitled to have my macbook exchanged for a new one?

I bought my Macbook PRO 17 inch last Sept4, 2007 in hongkong.
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Serial Number: W872**** <Edited by Moderator>
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No computer fixing takes this long, at least not knowing what is going on... Call and ask for updates. If they cannot provide feedback, tell them to call you back within a certain number of days (say, 48 hours) to provide you with feedback.
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I just recently traded my ipod touch under warranty in for damage can i get my songs i purchased back on new ipod touch

i just recently traded in my ipod touch under warranty in for damage can i get my songs back i dont have them synced to computer?
Please reply right away
Message was edited by: lindafromwoodbridge

lvmedic3214 wrote:
First of all it was an iPod touch not an iPad...
The Touch is functionally a small iPad.
lvmedic3214 wrote:
iOS 5 doesn't require a computer.
That's true ONLY if you limit yourself to iTMS purchases. iCloud does not store photos or anything else that the device owner created.

My question last time didn't get answered. Can I send in my iPod touch for a new one if I have a two year warranty?

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You late question did get answered:on the 18th of this month. Sounds like you did not like the answers. Starting a new post without mentioning yur first post wastes people time
My iPod touch 5th gen isn't charging and when I plug my working charger in that I've always used a message pops up that says "This accessory may not be supported". So can I send it in for a new one if I have a warranty?

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Out of order Ipod(under warranty), changed for a new one at apple store but battery half full? is it normal?

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