Replacement Micro - Faulty Already

Hi, further to my previous posts regarding my faulty Micro, which upset SSR and Creative.
I paid the P&P for my 3 Month old Micro to be sent for repair due to the famous 'lock up' fault.
Which, incidentally, is contrary to UK Sale of Goods Act as I previously stated, it should not cost the purchaser to obtain warranty repairs.
Recei'ved a Brand New replacement this morning, good service, only took 6 days.
Problem is, straight out of the box, has a different fault - Wont Switch Off !!
Now, with so many faults and problems, is it correct to assume that the Micro is not fit for the purpose for which it was purchased, mine certainly is not.
So SSR, tell me its just bad luck I suppose, What Next?
regards MH

mhayward259 wrote:
First of all why in Gods name would I waste my time making up something like this, and who the hell do you think you are to accuse me of same?
People do it all the time. I haven't accused you of it as such, just that it's a possibility. I have no way to check Creative's RMA numbers.
Are you so smitten with Creative that you fail to understand, we are having serious problems here, I am not the only member of the Multiple RMA Club, so read and believe.
We've already gone through the reasons, several times, why people post with problems here. Surely we don't need to do it again?
Are you so anti-Creative that you need to post it in every thread you come across? It works both ways.
As I stated previously I have had to pay for my Micro to be returned, now I have to pay again to get the new one replaced and I havent even used it yet.
This is contrary to the UK Sale of Goods Act as I previously stated, yet you refused to believe me.
You have to pay the POSTAGE to send it to Creative, and that should be all, just to be accurate here. In fact I've seen various cases where after sending it back once Creative will pay the postage for future events. If you have an issue with this then take it to UK Trading Standards if you really want to further it. I've had to return to various companies and have paid the postage e.g. eBuyer, whether I should have done or not. I do know of companies that will pay the postage to return an item e.g. Maxtor.
Dont talk to me about reseating the battery and simple stuff like that, and oh yes it does have the latest firmware too, as one would expect with a brand new machine direct from Creative Repair Agent.
You don't even mention what you've tried to do to solve it, and I offered help. I won't bother in future. Again, you do yourself no favours.

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