Replacing my cartridges for new cartridge for 2 new printers purchased 8810
purchased to new 8810 printers ticket #s3012940345 and 3012926401, my old printer cartridges were 935xl and920xl I have 3 of each my email is [Personal Information Removed] and my phone # is [Personal Information Removed]
Under the terms of the warranty, you will get a replacement that is the exact same model as the phone you have. If you think you may have a right to "demand" more, ask a lawyer. We can't advise you on that.
Similar Messages
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I received a low ink warning on my mac for my epson artisan 837 printer. I replaced the cartridge that was low but it still reads low ink on the mac but reads full on the epson control panel. I am also receiving a communication error between the mac
What exactly is the error?
And, we'd need some info re. your Mac model and OS version - you are not running iOS on it.
You need to realize that this model has been discontinued and the last driver updates are dated about a year ago. If you are running Mavericks, there may not be an updated driver for it. But you can try to delete the printer and add it again to see if that will work. -
Replaced ink cartridges and no ink shown on new print outs
I have a HP 8500 a9110 printer. I just replaced all three color ink cartridges (black cartridge is still good). After replacing, I tried to print and all that comes out are white print outs with no color or very slight tone. I attempted to go Tools and clean and align heads. The clean worked but received failure on align option. I turned off and unplugged unit and also removed and put back in new ink cartridges. I also removed the both heads and cleaned off with soft cloth. Has anyone experienced this issue before. Any assistance is appreciated.
This question was solved.
View Solution.Hi vegasbuddha,
Sorry to hear that you're having problems.
Are you using HP genuine cartridges? I'm asking because using any other cartridges could result in many hardware
problems and issues also in ruining the printer.
If that's not the problem, can you take a look at this link and see if you've missed any steps in replacing the cartridge?
Replace Print Cartridge
After replacing any cartridge, the printer should automatically print out a diagnostics page.
Also, cleaing the cartridges could help in this case. The instructions to do so are in this link:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c02207121&lc=en&product=4083969&tmp...
Let me know how this goes and hope this helps!
**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.
I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others. -
I have an iCloud email and Yahoo email on my iPhone that is now old as hacked and unused. I can't access anything as it asks for that account info and I don't remember the password etc. How do I delete and replace it with my new iPad email? ! Help..
Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan. -
The Haven is my husbands phone and he calls me from work every night and we talk about 15 minutes. He calls my verizon phone so there is no charge but the problem we have is the phone will not stay charged. We took it in and had it tested along with the house charge and the car charge. All three device are fine so they ordered us a new battey. We put that in and the same thing happens. We don't text, receive text, take or send pictures. We have texting blocked so nothing can use up his battery and yet it still dies. Can you please tell me how we can get this phone replaced without buying a new one. The contract isn't up for renewal until Oct. 2013. We have been long time customers of verizon and I feel we should be able to get a product replaced if it is a defective product the company is selling. It seems Verizon knows there is a problem since there have been so many complaint filed in the last 9 months. If we buy something from Home Depot or Lowes and that product is not working right, they replace it and they go back to the companies that supply it. I am willing to bet Samsung would take Verizon,s complaint more seriously then they would an average consummer. Please tell me Verizon is finally listening to their customers.
Hi THerman!
We definitely don't want you having a phone described as a lemon so let's work on getting everything back up to a peachy status. What you've indicated is certainly an issue. So, let's fix this.
First, when it comes to your calls not ringing or registering in your log, my recommendation is to update your phone. To do this, simply dial *228, choose option 2, wait for completion and for your phone to restart itself. This will have it resync with our network for optimal usage. Regarding the battery, personally I like to pull my battery every now and again for up to 60 seconds before reinserting (all while the phone is powered off). If you don't notice improvement, we may need to look into a replacement if life is shortlived below what was described prior.
EvanO_VZW
VZW Support
Follow Us On Twitter @VZWSupport -
My iphone 4 doesn´t connect through Wi-Fi, Apple replaced my phone for a new one, but the new one has the same problem. I have an ipod third generation and it doesn´t have this problem. Having compared both working at the same time, the iphone alsways lags behind or doesn´t even connect to the internet via Wi-Fi. Does any one know what to do?? Thanks
Have you ever checked to see if there is an update for your router? If yes, then power off router. Then on iPhone go into settings and do a reset network settings. Power router back on, and try connecting phone to router.
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Please be informed me... with my battery or charger problems....
my iPad 2 charger is not working....
since I've got it for five days ago, I only use it for three times....
Are they going to replace it with a new one ?Most likely yes. There's a manufacturers warranty against defects for a year. I'd contact your place of purchase and talk to them about it.
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I have a 15' Macbook Pro, mid 2010 running Mavericks. I want to upgrade the hardware by increasing the RAM to 8GB and replacing the HD for a SDD one. What would be the best way to install mavericks on the new HD? I have the original OS X CD.
From what I read, I have 2 choices: 1. to install OSX and then upgrade to Mavericks, but I'm not sure if this would be possible (to upgrade directly from OSX to Mavericks); and 2. to use a software called Super Duper.
I wouldn't like to have to use a third party software to do this, so the question is: is there a better way to install directly the Mavericks not having to use a third party software?Install the new drive in the computer.
Install the old drive in an external USB or Firewire enclosure.
Boot the computer from the Recovery HD on the external drive.
Use Disk Utility to partition and format the new internal drive.
Clone your external drive to the internal drive.
How to replace or upgrade a drive in a laptop
Step One: Repair the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Step Two: Remove the old drive and install the new drive. Place the old drive in an external USB enclosure. You can buy one at OWC who is also a good vendor for drives.
Step Three: Boot from the Recovery HD on the external drive. Restart the computer and after the chime press and hold down the OPTION key until the boot manager appears. Select the icon for the Recovery HD then click on the downward pointing arrow button.
Step Four: New Hard Drive Preparation
1. Open Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your new hard drive (this is the entry with the
mfgr.'s ID and size) from the left side list. Note the SMART status of
the drive in DU's status area. If it does not say "Verified" then the drive
is failing or has failed and will need replacing. Otherwise, click on the
Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from
the drop down menu to one. Set the format type to Mac OS Extended
(Journaled.) Click on the Options button, set the partition scheme to
GUID then click on the OK button. Click on the Partition button and
wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the
drive entry) from the left side list. Click on the Erase tab in the DU main
window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the
Options button, check the button for Zero Data and click on OK to
return to the Erase window.
6. Click on the Erase button. The format process can take up to several
hours depending upon the drive size.
Step Five: Clone the old drive to the new drive
1. Using Disk Utility still opened.
2. Select the destination volume from the left side list.
3. Click on the Restore tab in the DU main window.
4. Check the box labeled Erase destination.
5. Select the destination volume from the left side list and drag it to the
Destination entry field.
6. Select the source volume from the left side list and drag it to the
Source entry field.
7. Double-check you got it right, then click on the Restore button.
Destination means the new internal drive. Source means the old external drive.
Step Six: Open the Startup Disk preferences and select the new internal volume. Click on the Restart button. You should boot from the new drive. Eject the external drive and disconnect it from the computer. -
I found some little black dots n my iPhone 5 screen. I've only had it for 2 weeks. What are they and will apple replace my iPhone for a new one or fix it?
They should have one in Stock, but you never know. Call your Apple Store and tell them you have an iPhone 5 color and GB, and that you most likely will need a replacement, do they have any in Stock. If yes, go in, if not ask for advice on how to handle your problem.
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Hello
I am coming to the united stats next month and i have a broken iphone 4
What are my options ?
And could i replace it with the new iphone 5 or other apple products ?
And how much will it cost me .
Thank you for you're time.
<Edited by Host>If that iPhone was orignally sold in the US, Out of Warranty replacement cost
will be
Phone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$149
Replacement will be an iPhone of the same color and GB. There is no option to upgrade
using Out of Warranty replacement. -
HP PSC 1600 All-In-One error message remove and replace color cartridge
I get the remove and replace color cartridge and printer or scanner won't work. I have replaced the cartridge with new ones twice and it still happens. Just installed a new HP color cartridge and no luck. I've tried everything I can think of.
Please, does anyone have any other suggestions????
Thank you,
Mary Jean KelsoHi MJKEL,
Welcome to the HP Forums.
I see that you are having an issue with errors on the printer pertaining the ink cartridges.
I do have a few steps that we can try in the attempt to troubleshoot this issue.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
I have also located a documet that deals with A 'Remove and Check [color / black / photo] Cartridge' Error Message Displays on the Printer Control...
Please feel free to write me back if you have any other questions or concerns.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP -
Can't replace ink cartridges because carriage won't center when I open cover! HELP! hp 6830
I hve a brand new HP 6830 and it is all out of ink. I cannot replace thw cartridges because when I open the cover, the carriage will not center. I have tried pulling it, I have rebooted ten times, nothing is working. HELP!
It is possible that the door sensor has malfunctioned or the encoder strip (carriage guide) has been dislodged. Check the images below for more details.
Figure 1: Door Sensor - Check if there is something in the sensor slot (top box) and if the sensor trip is still there (lower box).
Figure 2: Encoder Strip - This is a little bit harder to check because it is a transparent ribbon inside the printer that goes from left to right. It guides the carriage so that it knows at what position it is in. The image below shows where it is connected on the left side and is indicated with a smiley face. If this is not there then the carriage cannot move at all.
Binary_Zen (worked at HP )
Click the white Kudos star to say thanks
Please mark Accept As Solution if it solves your problem -
Replace Ink Cartridge msg on Officejet 8500
I have an Officejet Pro 8500 that just over one year old. I have successfully replaced the cartridges at least once before but this time the printer doesn't seem to recognize the new cartridges even though they are HP branded cartridges purchased at Staple (just as in the past).
I followed the directions to reload the software and drivers and upgrade the firmware as described here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02005923&tmp_task=solveCategory&lc=en&dlc=en&cc...
but this has had no effect.
The new cartridges seem to work. I can print to the printer (it's connected via USB) despite the error message displayed on the printer and all colors are there.
However, I can't use the copy function while the error message is displayed.
Also, the continuous display of an error message is disconcerting (and increasingly annoying).HP does not recommend refilling the ink cartridges it may cause damage to our printer. It does sound like the chip on the ink cartridges is not seeing that the ink is full, try replacing the cartridge with a genuine HP Ink Cartridge and see if the issue is resolved.
Although I am an HP employee, I am speaking for myself and not for HP. -
8500A won't print since I replaced ink cartridges.
Hi. Ever since I replaced all the ink cartridges (with genuine HP parts) on my printer it won't print except very faintly in two of the colours, and not at all in the other two. I've cleaned the printheads, and tried to align the printheads. Aligning the printheads failed. Why would the printer suddently stop working after replacing the cartridges, and what else can I do to fix the problem? I found a page about replacing the printheads, but can't find any info any where about where to buy these parts or how much they cost. I tried to find a repair place near me but the search came up with no results. Any help you can provide would be appreciated.
Hi , Welcome to the HP Forums! I see that you cannot print with your HP Officejet Pro 8500A, on Windows 7, after replacing your Ink Cartridges. I am happy to help! Please, try the steps within this guide, Fixing Print Quality Problems for the HP Officejet Pro 8500A e-All-in-One Printer Series. If the guide does not resolve your issue, Please contact HP, phone support for further assistance. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector. Hope this helps! “Please click the Thumbs up icon below to thank me for responding.”
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HP Deskjet 3070A Replaced the cartridges and still not printing
My printer says i need to use the Set UP cartridges that came with my printer that is impossible as my printer is 20 months old. I had no problems with any kind of printing e-print etc. until now I had to replace my cartridges. I purchased HP364 and i have tried and cleaned my printer but it well not print. Sometimes it tells me Magenta is in compatible 2 days later it say Cyan was incompatible. Please can you help
This question was solved.
View Solution.@DJBell
I'm going to reply to the private msg you sent me on this.
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
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