Report printing failure when not logged on as admin

Using Business object XI, I have a VB 2005 .NET app that works fine when logged on with admin privileges, but fails otherwise. I've investigated and traced this down a single line of code which is the rep.PrintOut function.
The debug error report is shown at the end of this message.
Can anyone suggest a solution to this issue? Is it just a permissions problem and if so what permissions are required?
Thanks,
Steve
System.Runtime.InteropServices.COMException (0x80047E5D): Failed to open the connection.
   at CRAXDRT.ReportClass.PrintOut(Object promptUser, Object numberOfCopy, Object collated, Object startPageN, Object stopPageN)
   at WinLabel.Form1.PrintManifestLabels(String strCust)
   at WinLabel.Form1.Button1_Click(Object sender, EventArgs e)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ButtonBase.WndProc(Message& m)
   at System.Windows.Forms.Button.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Hello Steve,
Thanks for the feedback. Since this appears to be a permissions issue there's one other thing to check. When the merge modules are installed there's often an option to install for "me" or for "everyone." Make sure the files are being deployed for everyone.
Here are links to some RDC and .NET documents as well as the Statement of Direction for the RDC. I'm not sure if you'll actually be able to pull them up though. Some documents require a login for the Service Market Place in order to view them. Hopefully these will work without logging in.
[Using the Report Designer Component in Microsoft Visual Studio .NET|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/f0751a7f-a81d-2b10-55a0-e6df0e1bab6d]
[SAP Note 1217809 - Is the Report Designer Component supported in the .NET development environment?|https://bcp.wdf.sap.corp/sap/sapnotes/display/0001217809]
[Crystal Reports Report Designer Component - Statement of Direction|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/80bd35e5-c71d-2b10-4593-d09907d95289]
I hope you're able to track down the permissions issue!
Sincerely,
Dan Kelleher

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Hi John,
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[2012-08-31T02:42:54.565-04:00] [EPMFR] [ERROR] [] [oracle.EPMFR.core] [tid: main] [ecid: 0000J_vQRewCSs85njp2iZ1GG5mQ000000,0] [SRC_CLASS: com.hyperion.reporting.registry.FRSystem] [SRC_METHOD: lookupHsServer] [[
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[2012-08-31T03:13:47.011-04:00] [EPMFR] [ERROR] [] [oracle.EPMFR.core] [tid: main] [ecid: 0000J_vXVlrCSs85njp2iZ1GG6FM000000,0] [SRC_CLASS: com.hyperion.reporting.registry.FRSystem] [SRC_METHOD: lookupHsServer] [[
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u2022     Stop using Saved Data at runtime (either on Display or Print)
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What is that method to clear Saved Data; I looked and couldn't find it. I never had to call one in the prior version of CR 2005 Basic in .Net. With the .NET controls, it always refreshed the data before. This is a change in behavior for me.
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I still don't understand why .Refresh will update the data in the viewer but printing using the ActiveX Control will still print the saved data instead of refreshed data. Since I never used this in the prior version I don't know what it would of done or not, but it just doesn't seem right it shows one set of data, and prints another.
In addition, why the designer still saves data with the report when you state not to, I think may be a problem still.
Edited by: Thomas Johnson on Nov 21, 2008 12:26 PM

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select Length('Detail03:'||'A00004'||' '||'A00005')<=22 into d_len_3 from dual;
d_len_3 must <=22
Every record in this table can be used for one times;

ST03N shows users accessing transactions even when not logged in

Hello all...
We are trying to determine how many times a user executed a transaction during a specific period, and are using ST03N to do this.
We get the information fine, but it shows non-system users as having accessed transactions on days they are not logged in or it shows excessive use of a transaction (i.e 8000 times in a 20 day period).
We have confirmed that no batch jobs or system jobs are running or have run under their ID's. Additionally, it shows use of transactions which the users are not authorized to use.
Please help as we are trying to explain this for SOX purposes.
Cheers all!
Joe Johnson

Thanks for the replies...
We can use AL08, but it doesn't show any user activity for the specific users that keep popping up in ST03N.
RFC calls seem to be closest to explaining this, but how can one track the calls made by a user? Additionally, if the ID is not authorized to perform a transaction shouldn't the RFC call fail?

High CPU in 2960 when not logged

Hello,
I've noticed a strange behaviour in my 2960s regarded to CPU.
CPU level is very high, 70-75% when nobody is logged by vty or console, but it drops drastically to 40% when sombebody logs in. I've been able to discover that this is due to CPU interrupt level, as it shows the output of sh process cpu sort 5sec, just logged in.
RH0A01-SW1-10G#sh proces cpu sorted 5sec
CPU utilization for five seconds: 68%/37%; one minute: 67%; five minutes: 50%
...Some seconds after logged in...
RH0A01-SW1-10G#sh proces cpu sorted 5sec
CPU utilization for five seconds: 35%/11%; one minute: 52%; five minutes: 48%
Does anybody knows the reason for this?
Thanks!

There were critical HIGH CPU bugs with the 12.2(58)SE and SE1 as well as 15.0(1)SE and SE1. Cisco has managed to "fix" the issues with the respective SE2 releases BUT now you'll see the cosmetic bug after that. The cosmetic bug will show that you still have HIGH CPU but that's just it. It's cosmetic.
If you ain't running the IOS I've mentioned above, what is the complete IOS you are running?

CRS Historical Reporting - printing failure !

Hello All,
I am getting consistent failures for my users when they try to print from UCCX 8.5 CRS Historical Reporting. From document ID 108553, and other references, I have set the shared memory to 1 from default of 0 in hrcconfig.ini, still no joy. The error is and remains could not start print job with a window title of crystal report viewer. Our environment has Microsoft print queues set up for users. Any suggestions? Thanks in advance.

I believe you are running into this bug:
http://cdetsweb-prd.cisco.com/apps/dumpcr?identifier=CSCtn20575&parentprogram=QDDTS
CSCtn20575 Could not start print job to network on HRC for CCX 8.0(2)
Symptom:
Cutomers on CCX 8.0 may not be able to print to the network in Historical Reports Client even though all other print jobs work fine. Error message states "Could not start print job" from the Crystal report viewer.
Conditions:
Only affects customers on the 8.0 platform of UCCX. Does not seem to matter if they are on a client system of XP or Win7.
Workaround:
They can either map the HRC user system directly to the network printer, bypassing the print server, or save the report to the PC and then open in a PDF viewer and print from there. Bypassing the print server seems to be a good option.

Report printing failure when not logged on as admin

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