Report Printing Very Small

Question

I'm trying to determine if this is a driver, .Delphi Prism, or report issue. We are using a Star TSP650 printer to print transaction receipts at a cash register. The report prints fine in the designer. However, when printing from Prism it comes out very tiny. I would need a magnify glass to read it. If I print to a different printer, it still comes out tiny.  All other reports print out as expected to other printers.
I was first using the PrintToPrinter method but then was convinced that I had to use the RAS method of printing. Here is my code. This is from standalone exe that runs alongside a Delphi XE program which communicates via TCP messaging. The reportdocument is configured in a different method.
method TReport.executeprint;
var
  reportClientDoc : ISCDReportClientDocument;
  printController : PrintOutputController;
  printRptOptions : PrintReportOptionsClass;
begin
   try
      reportClientDoc:=reportDocument.ReportClientDocument;
      SendTCPMessage('DONE');   
      printController:=reportClientDoc.PrintOutputController;
      printRptOptions:=new PrintReportOptionsClass();
      printRptOptions.PrinterName:=sPrinter;
      printRptOptions.JobTitle:=sReportName;
      printController.printReport(printRptOptions);
     except on E:Exception do
       begin
          MessageBox.Show('The report 'sReportName' failed to print. The error will be shown upon clicking ok.','Error',MessageBoxButtons.OK,MessageBoxIcon.Error);
          MessageBox.Show(E.Message,'Error',MessageBoxButtons.OK,MessageBoxIcon.Error);
       end;
  end;
end;

Answer 1

In the report designer, I enabled "No Printer" with no luck. Then I enabled both "No Printer" and "Dissociate Formatting Page Size and Printer Paper Size" with no luck. Then I tried only "Dissociate Formatting Page Size and Printer Paper Size" with no luck.
Most of those options also disabled the "New Page After" feature of Details "a" of the report and the report just came out in a long receipt with very tiny text.
I am using Service Pack 1 for Visual Studio 2010 and Crystal Report 2008 Service Pack 4.
On a side note when I switched to using RAS for printing, the client workstations receive Class Not Registered -CrystalPrintControl. This [link|http://www.crystaladvice.com/crystalreports/fix-class-not-registered-crystalprintcontrol] fixed the issue on the testing computer but it will become a huge problem once we redeploy the new printing exe.  I saw on another [thread|Class not registered - CrystalPrintControl - havent seen an answer; that it may be addressed in service pack 2 which will be a big help.