Report to measure CRM Activities performance

Hi experts,
I'm on SAP CRM 6.0 and currently doing some research about available reports on Web UI. I'm particularly interested in reports that will allow to measure activity performance like: how long has an activity been opened? how long since the last status change for an activity?
Is there any standard report in Web UI that will display such information?
Thanks.

Hi there,
The activity monitor doesnt exist on WEBUI but it can be used in SAPGUI. It has limited features but is quite useful. Also you could link it to the webclient using the transaction launcher. Help documentation on Activity monitor can be found http://help.sap.com/saphelp_crm60/helpdata/en/5c/e90d3888a11c10e10000009b38f8cf/frameset.htm
Other options:
Use the Webclient Activities search function, you can add most of the search parameters and save them to variant.
Or
Go to CRMC_UI_NBLINK (definition of all tx on webclient ui)Select Define logical linksMenu->Selection->By Content, narrow it down by desciption ActitYou'll get a few links which refer to different functions available in the webclient for activities and BI reports too.
There is no standard report that contains all the functionality you require unfortunately but I hope the above can help in some way.
Kind regards,
Vanessa.

Similar Messages

Report to show all activities (ended and not ended)

Hi,
I would like to do a report to show all activities (not ended and ended), but when I do the report from "Activity" the only information shown is no ended activities.
Is possible to show all activities? How can I do it?
Thank you and regards.

Monica - depending on the Subject Area, including certain "look-up" or reference fields to other tables automatically implies a join-relationship between the 2 tables.
Case-in-point, the activities subject area. Whenever you include fields from other objects like (Account Name, Campaign Name, Contact job title, etc.) "Answers" will automatically assume that you only want those activities where those field-values are populating, consequently filtering the report. It seems to occur any time you're trying to include data across tables in a one to one relationship.
A better example, and likely a common headache for CRM report builders is an Opportunity report, wherein you're including data from the Primary Contact associated to the opportunity. By the same limitations, you would wind up with only those opportunities that have a Primary Contact associated, versus all opportunities with contact-data if it's populated.
It is my understanding that the only workaround is to use Combined Analyses to create an union of the 2 reports, one with all opportunities and another with primary contacts. Use a pivot table and max-aggregation rule on the contact name to remove dupes.

CRM Activities & Case link

Hi,
I want to generate a report/query to get Activities & connected Cases using CRM 5.0. Can anyone please let me know the tables involved or query to be used?
thanks in advance,
LSP

Solved it : See my code sample
* Get casenr where this activity belongs to                            *
* >>> Start from activity nr                                           *
* .......... convert activitynr > activity guid
CLEAR x_actguid.
SELECT single GUID FROM CRMD_ORDERADM_H
                    INTO X_ACTGUID
                    WHERE object_id = p_activ.
IF sy-subrc = 0.
* .......... convert activity guid > document ID
   CLEAR X_LOIO_ID.
   SELECT single LOIO_ID FROM SCMGRECP01
                         INTO X_LOIO_ID
                         WHERE PHIO_ID = X_ACTGUID.
   IF sy-subrc = 0.
* .......... convert document ID > Dossiers POID-ID
      CLEAR X_PDIR.
      SELECT single PROP08 FROM SCMGRECL01
                           INTO X_PDIR
                           WHERE LOIO_ID = X_LOIO_ID.
      IF sy-subrc = 0.
* .......... convert Dossiers POID-ID > Case nr
         CLEAR x_case_guid.
         SELECT single CASE_GUID FROM SCMG_T_CASE
                                 INTO x_case_guid
                                 WHERE RECORD_PDIR = X_PDIR.
         IF sy-subrc = 0.
            CLEAR x_case.
            SELECT single EXT_KEY FROM SCMG_T_CASE_ATTR
                                  INTO x_case
                                  WHERE case_guid = x_case_guid.
            IF sy-subrc <> 0. ENDIF.
         ENDIF.
      ENDIF.
   ENDIF.
ENDIF.

BI reports integration in CRM 2007 UI

Hi
I have to integrate BI reports integration in CRM 2007 UI. Please tell me steps that are required to be performed for the same.
Thanx & Regards
Hitesh

I'm assuming you are talking about BW template in which case you would require some BW training.
A BW template is a web version of a BW query being run from within Business Analyser (Bex).
This is not an area a typical CRm consultant would develop. A BW consultant is required.
Cheers

CRM activities creation

Im creating activity by using BAPI_ACTIVITYCRM_CREATEMULTI, but its creating a TEMPLATE. when i tried not passing value for TEMPLATE TYPE field im finding error as incomplete data even though passing complete data.

Hi Nisha,
         im trying to create sales meeting. im passing header, partner, organisation, date, status data. its creating successfully with GUID and object ID but as a TEMPLATE. im sending my code for ur reference.
*& Report /IGTE0/DM_CRM_ACTIVITIES
Report .....Creating CRM Activities
Author: .....MARUTHI PRASAD J (714997)
REPORT /IGTE0/DM_CRM_ACTIVITIES.
******************source structure declaration
types: begin of ty_source_data,
        ref_id(5) type N,
        DESCRIPTION(40),
        STATUS(5),
        DATE_FROM(8),
        DATE_TO(8),
        TIME_FROM(6),
        TIME_TO(6),
        PRIVATE_FLAG(1),
        PROCESS_TYPE(4),
        PRIORITY(1) type N,
        TIMEZONE_FROM(6),
        ACT_LOCATION(100),
        PARTNER_FCT(8),
        RELATION_PARTNER(32),
        CREATED_AT(15), "type DEC,
        CREATED_BY(12),
        CHANGED_AT(15), "type DEC,
        CHANGED_BY(12),
        SALES_OFFICE(14),
        SALES_GROUP(14),
        SALES_ORG(14),
        DIS_CHANNEL(2),
        DIVISION(2),
        EXTERN_ACT_ID(20),
        CATEGORY(3),
      end of ty_source_data.
types: begin of ty_source_data_updt,
       rel_typ(8),
       ref_id1(5) type N,
       BUS_PRTNR(32),
       VALID_TO(8),
       end of ty_source_data_updt.
*****Declaration of BAPI : bapi_activitycrm_createmulti
data: lt_source_data type table of ty_source_data,
      ls_source_data type ty_source_data.
data: lt_source_data_updt type table of ty_source_data_updt,
      ls_source_data_updt type ty_source_data_updt.
data: lt_header type table of BAPIBUS2000110_HEADER_INS,
      ls_header type BAPIBUS2000110_HEADER_INS,
      lt_headerx type table of BAPIBUS2000110_HEADER_INSX,
      ls_headerx type BAPIBUS2000110_HEADER_INSX,
      lt_created_process type TABLE OF BAPIBUS20001_HEADER_INS,
      ls_created_process type BAPIBUS20001_HEADER_INS,
      lt_PARTNER type table of BAPIBUS20001_PARTNER_INS,
      ls_PARTNER type BAPIBUS20001_PARTNER_INS,
      lt_PARTNERX type table of BAPIBUS20001_PARTNER_INSX,
      ls_PARTNERX type BAPIBUS20001_PARTNER_INSX,
      lt_ORGANISATION type table of BAPIBUS20001_ORGMAN_INS,
      ls_ORGANISATION type BAPIBUS20001_ORGMAN_INS,
      lt_ORGANISATIONX type table of BAPIBUS20001_ORGMAN_INSX,
      ls_ORGANISATIONX type BAPIBUS20001_ORGMAN_INSX,
      lt_DATE TYPE TABLE OF BAPIBUS20001_APPOINTMENT_INS,
      ls_DATE TYPE BAPIBUS20001_APPOINTMENT_INS,
      lt_DATEX TYPE TABLE OF BAPIBUS20001_APPOINTMENT_INSX,
      ls_DATEX TYPE BAPIBUS20001_APPOINTMENT_INSX,
      lt_STATUS TYPE TABLE OF BAPIBUS20001_STATUS_INS,
      ls_STATUS TYPE BAPIBUS20001_STATUS_INS,
      lt_STATUSX TYPE TABLE OF BAPIBUS20001_STATUS_INSX,
      ls_STATUSX TYPE BAPIBUS20001_STATUS_INSX,
      lt_return1 type table of bapiret2 with header line
*****Declaration of BAPI : bapi_activitycrm_save
data: lt_OBJECTS_TO_SAVE TYPE TABLE OF BAPIBUS20001_GUID_DIS,
      ls_OBJECTS_TO_SAVE TYPE BAPIBUS20001_GUID_DIS,
      lt_SAVED_OBJECTS type table of BAPIBUS20001_OBJECT_ID,
      ls_SAVED_OBJECTS type BAPIBUS20001_OBJECT_ID,
      lt_return2 type table of bapiret2 with header line,
      lt_return3 type table of bapiret2 with header line,
      lt_return4 type table of bapiret2 with header line
*****Declaration for return logs
********************Uploading text file
parameters: lv_file type localfile.
data: lv_file1 type string.
parameters: lv_updt type localfile.
data: lv_updt1 type string.
start-of-selection.
lv_file = 'C:\Documents and Settings\714997\Desktop\Book1_he.txt'.
lv_file1 = lv_file.
CALL FUNCTION 'GUI_UPLOAD'
    EXPORTING
      FILENAME            = lv_file1
      FILETYPE            = 'DAT'
      HAS_FIELD_SEPARATOR = '#'
    TABLES
      DATA_TAB            = lt_source_data.
IF SY-SUBRC <> 0.
ENDIF.
lv_updt = 'C:\Documents and Settings\714997\Desktop\crm_task_Partner_10Dec2010sort.txt'.
lv_updt1 = lv_updt.
CALL FUNCTION 'GUI_UPLOAD'
    EXPORTING
      FILENAME            = lv_updt1
      FILETYPE            = 'DAT'
      HAS_FIELD_SEPARATOR = '#'
    TABLES
      DATA_TAB            = lt_source_data_updt.
IF SY-SUBRC <> 0.
ENDIF.
loop at lt_source_data into ls_source_data.
*************header data
    refresh: lt_header,lt_partner,lt_organisation,lt_date,lt_status.
    clear: ls_partner,ls_header,ls_organisation,ls_status,ls_date.
    ls_header-PROCESS_TYPE     = ls_source_data-PROCESS_TYPE.
    ls_header-HANDLE           = '0000000001'.
    ls_header-DESCR_LANGUAGE   = 'EN'.
    ls_header-LANGU_ISO        = 'EN'.
    ls_header-DESCRIPTION      = ls_source_data-DESCRIPTION.
    ls_header-CATEGORY         = ls_source_data-CATEGORY.
    ls_header-PRIORITY         = ls_source_data-PRIORITY.
   ls_header-OBJECTIVE        = '003'.
    ls_header-EXTERN_ACT_ID    = ls_source_data-EXTERN_ACT_ID.
    ls_header-PRIVATE_FLAG     = ls_source_data-PRIVATE_FLAG.
    ls_header-POSTING_DATE     = ls_source_data-DATE_FROM .
    ls_header-MODE             = 'A'.
    ls_header-CREATED_AT       = ls_source_data-CREATED_AT .
    ls_header-CREATED_BY       = ls_source_data-CREATED_BY .
    ls_header-CHANGED_AT       = ls_source_data-CHANGED_AT .
    ls_header-CHANGED_BY       = ls_source_data-CHANGED_BY .
    ls_header-ACT_LOCATION     = ls_source_data-ACT_LOCATION .
    ls_header-TEMPLATE_TYPE    = 'C'.
    ls_headerx-PROCESS_TYPE     = 'X'.
    ls_headerx-HANDLE           = 'X'.
    ls_headerx-DESCR_LANGUAGE   = 'X'.
    ls_headerx-LANGU_ISO        = 'X'.
    ls_headerx-DESCRIPTION      = 'X'.
    ls_headerx-CATEGORY         = 'X'.
    ls_headerx-PRIORITY         = 'X'.
   ls_headerx-OBJECTIVE        = 'X'.
    ls_headerx-EXTERN_ACT_ID    = 'X'.
    ls_headerx-PRIVATE_FLAG     = 'X'.
    ls_headerx-POSTING_DATE     = 'X'.
    ls_headerx-MODE             = 'X'.
    ls_headerx-CREATED_AT       = 'X'.
    ls_headerx-CREATED_BY       = 'X'.
    ls_headerx-CHANGED_AT       = 'X'.
    ls_headerx-CHANGED_BY       = 'X'.
    ls_headerx-ACT_LOCATION     = 'X'.
    ls_headerx-TEMPLATE_TYPE    = 'X'.
    IF ls_source_data-PRIVATE_FLAG = 'N'.
      ls_header-PRIVATE_FLAG = ' '.
    else.
      ls_header-PRIVATE_FLAG = 'X'.
    ENDIF.
    append ls_header to lt_header.
    append ls_headerx to lt_headerx.
*******************partner data
    refresh lt_partner.
    refresh lt_partnerx.
ls_PARTNER-REF_GUID             = .
    ls_PARTNER-REF_HANDLE           = '0000000001'.
    ls_PARTNER-REF_KIND            = 'A'.
    ls_PARTNER-PARTNER_FCT          = ls_source_data-PARTNER_FCT.
    ls_PARTNER-PARTNER_NO           = ls_source_data-RELATION_PARTNER.
    ls_PARTNER-NO_TYPE              = 'BP'.
    ls_PARTNER-DISPLAY_TYPE         = 'BP'.
    ls_PARTNER-KIND_OF_ENTRY        = 'A'.
    ls_PARTNER-MAINPARTNER          = 'X'.
    ls_PARTNER-RELATION_PARTNER     = ls_source_data-RELATION_PARTNER.
    ls_PARTNERX-REF_HANDLE          = 'X'.
    ls_PARTNERX-REF_KIND            = 'X'.
    ls_PARTNERX-PARTNER_FCT         = 'X'.
    ls_PARTNERX-PARTNER_NO          = 'X'.
    ls_PARTNERX-NO_TYPE             = 'X'.
    ls_PARTNERX-DISPLAY_TYPE        = 'X'.
    ls_PARTNERX-KIND_OF_ENTRY       = 'X'.
    ls_PARTNERX-MAINPARTNER         = 'X'.
    ls_PARTNERX-RELATION_PARTNER    = 'X'.
    append ls_partner to lt_partner.
    append ls_partnerx to lt_partnerx.
*******************organisation data
    refresh lt_organisation.
    refresh lt_organisationx.
    ls_organisation-REF_HANDLE        = '0000000001'.
    ls_organisation-REF_KIND          = 'A'.
    ls_organisation-DIS_CHANNEL       = ls_source_data-DIS_CHANNEL.
    ls_organisation-DIVISION          = ls_source_data-DIVISION.
    ls_organisation-SALES_ORG         = ls_source_data-SALES_ORG.
    ls_organisation-SALES_OFFICE      = ls_source_data-SALES_OFFICE.
    ls_organisation-SALES_GROUP       = ls_source_data-SALES_GROUP.
    ls_organisation-SALES_ORG_RESP    = 'O 03000015'.
    ls_organisation-MODE              = 'A'.
    ls_ORGANISATIONX-REF_HANDLE       = 'X'.
    ls_ORGANISATIONX-REF_KIND         = 'X'.
    ls_ORGANISATIONX-DIS_CHANNEL      = 'X'.
    ls_ORGANISATIONX-DIVISION         = 'X'.
    ls_ORGANISATIONX-SALES_ORG        = 'X'.
    ls_ORGANISATIONX-SALES_OFFICE     = 'X'.
    ls_ORGANISATIONX-SALES_GROUP      = 'X'.
    ls_ORGANISATIONX-MODE             = 'X'.
    append ls_organisation to lt_organisation.
    append ls_organisationx to lt_organisationx.
********************date
    refresh lt_date.
    refresh lt_datex.
    ls_DATE-REF_HANDLE              = '0000000001'.
    ls_DATE-REF_KIND                = 'A'.
    ls_DATE-APPT_TYPE               = 'ORDERPLANNED'.
    ls_DATE-TIMEZONE_FROM           = ls_source_data-TIMEZONE_FROM.
    ls_DATE-TIMEZONE_TO             = ls_source_data-TIMEZONE_FROM.
    ls_DATE-DATE_FROM               = ls_source_data-DATE_FROM.
    ls_DATE-DATE_TO                 = ls_source_data-DATE_TO.
    ls_DATE-TIME_FROM               = ls_source_data-TIME_FROM.
    ls_DATE-TIME_TO                 = ls_source_data-TIME_TO.
    ls_DATE-MODE                    = 'A'.
    ls_DATEX-REF_HANDLE             = 'X'.
    ls_DATEX-REF_KIND               = 'X'.
    ls_DATEX-APPT_TYPE              = 'X'.
    ls_DATEX-TIMEZONE_FROM          = 'X'.
    ls_DATEX-TIMEZONE_TO            = 'X'.
    ls_DATEX-DATE_FROM              = 'X'.
    ls_DATEX-DATE_TO                = 'X'.
    ls_DATEX-TIME_FROM              = 'X'.
    ls_DATEX-TIME_TO                = 'X'.
    ls_DATEX-MODE                   = 'X'.
    IF ls_source_data-DATE_TO = 'NULL'.
      ls_date-DATE_TO = ls_source_data-DATE_FROM.
    ENDIF.
    IF ls_source_data-TIME_FROM = 'NULL'.
      ls_DATE-TIME_FROM = '000000'.
    ENDIF.
    IF ls_source_data-TIME_TO = 'NULL'.
      ls_DATE-TIME_TO = '000000'.
    ENDIF.
    append ls_date to lt_date.
    append ls_datex to lt_datex.
********************status
    refresh lt_STATUS.
    refresh lt_STATUSX.
    ls_STATUS-REF_HANDLE            = '0000000001'.
    ls_STATUS-REF_KIND              = 'A'.
    ls_STATUS-STATUS                = ls_source_data-STATUS.
    ls_STATUS-ACTIVATE              = 'X'.
    ls_STATUSX-REF_HANDLE           = 'X'.
    ls_STATUSX-REF_KIND             = 'X'.
    ls_STATUSX-STATUS               = 'X'.
    ls_STATUSX-ACTIVATE             = 'X'.
    append ls_status to lt_status.
    append ls_statusx to lt_statusx.
*******************Creating the activity
    CALL FUNCTION 'BAPI_ACTIVITYCRM_CREATEMULTI'
      TABLES
        HEADER                = lt_header
        HEADERX               = lt_headerX
        PARTNER               = lt_partner
        PARTNERX              = lt_partnerx
        ORGANISATION          = lt_organisation
        ORGANISATIONX         = lt_organisationx
        DATE                  = lt_date
        DATEX                 = lt_datex
TEXT                  =
TEXTX                 =
REASON                =
REASONX               =
OUTCOME               =
OUTCOMEX              =
        STATUS                = lt_status
        STATUSX               = lt_statusx
LOCATION              =
LOCATIONX             =
INPUT_FIELDS          =
       CREATED_PROCESS       = lt_created_process
       RETURN                = lt_return1
DOCUMENT_FLOW         =
JOURNAL               =
JOURNALX              =
MATERIAL              =
MATERIALX             =
EXTENSIONIN           =
    LOOP AT lt_created_process into ls_created_process.
      ls_OBJECTS_TO_SAVE-GUID = ls_created_process-GUID.
    ENDLOOP.
   refresh lt_created_process.
      ls_OBJECTS_TO_SAVE-OBJECT_TYPE = 'BUS2000126'.
    append ls_OBJECTS_TO_SAVE to lt_OBJECTS_TO_SAVE.
*****************Saving the activity
   CALL FUNCTION 'BAPI_ACTIVITYCRM_SAVE'
    EXPORTING
      UPDATE_TASK_LOCAL       = 'X'
SAVE_FRAME_LOG          = FALSE
IMPORTING
LOG_HANDLE              =
    TABLES
      OBJECTS_TO_SAVE         = lt_OBJECTS_TO_SAVE
      SAVED_OBJECTS           = lt_SAVED_OBJECTS
      RETURN                  = lt_return2
   CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'
    EXPORTING
      WAIT          = '1'
IMPORTING
RETURN        =
   LOOP AT lt_SAVED_OBJECTS into ls_SAVED_OBJECTS.
     write: / ls_SAVED_OBJECTS-GUID, / ls_SAVED_OBJECTS-OBJECT_ID.
   ENDLOOP.
   refresh lt_SAVED_OBJECTS.
   clear ls_SAVED_OBJECTS.
endloop.

CRM Activities

Hi experts,
Is there any program(such as CRM_ORDER_READ) to read data releated to CRM Activities?Thank you.
Best regards,Gavin

Hi,
CRM_ORDER_GETSTATUS
Determine All Addresses Read Address Read Address Numbers Determine All Bank Details Read Bank Details Read Bank Details Numbers Read Central Data Check Existence of Business Partner Read Business Partner Numbers Determine All BP Relationships Determine All Roles Check Existence of Role Search Business Partner for Telephone, E-Mail, Address Business Partner: Read Status Check Existence of Contact Partner Relationship Read Contact Person Relationship Addresses Read Contact Person Relationship Addresses Read Contact Person Relationship Read Contact Person Relationship Addresses Read Employee Relationship Address Read Employee Relationship Read General Relationship Check Existence of General Relationship Read General Relationship Read Relationship of Employee Responsible Searches business partners for telephone, E-Mail, address Check for Existence of Ibase Get Header GUID for Item GUID pass ref_kind as b Read the Header Details for a Business Transaction. Pass the Header guid. Read the Line Item Details for a line item. Pass the line item guid. Get all the Service Contract details. Note: Pass the requested objects to fetch only the required details. This can also be used to get the details of activities/leads/opportunities etc. Get status of the Service Contract
Note: CRM_ORDER_READ Function Module 1. 2. 3.
CRM_ORDER_READ is a function module which can be used to get the details of any business transaction based on the Header GUID, Item GUID or both. Always pass the IT_REQUESTED_OBJECTS structure to this function module to fetch the required details only. This function module can not be executed directly instead SAP has provided a report CRM_ORDER_READ for the same for testing purpose. We can pass Business Transaction Number (Object ID), Header GUID or Item GUID to this report to get the required details.
Some Exporting Parameters in CRM_ORDER_READ Function Module Return Structure Name
ET_ORDERADM_H
Also
You might find some of these notes helpful:
Note 1010258 - Pricing analysis after CRM replication (VE 108)
Note 428762 - Pricing conditions during download from R/3 to CRM
Note 702735 - Switching off IPC in CRM
CRM_ORDER_READ
Assign points if it helps,
Thanks,
Jack

Problem showing BI report in SAP CRM 7.0

Problem showing BI report in SAP CRM 7.0
We are facing a problem in our SAP CRM, when we show a BI report in the fact sheet we can see the report correctly.
But when we click on the match code of the query, (in order to choose a value from the help) the popup does not appear and we got the error u201Caccess denied     popup_ie6.jsu201D
Any help?
Thank you in advance.

Hi,
Please check the service patch for BW.
In our S/m it is working Fine.
SAP_BW     701     0003     SAPKW70103     SAP Business Warehouse
BI_CONT     704     0003     SAPK-70403INBICONT     Business Intelligence Content
Regards,
Lokesh.

Bug report: Energy Manager causes slow performance...

Very slow Windows Startup..
Energy Manager's plans and the problem occured using any plan as I remember, and it wasn't an issue with the maximum processor state. I had heavy disk usage, especially access to the Page File, which is what the person in the second link I posted also described. CPU usage was low. The disk usage was seemingly not related to Energy Manager (Chrome was usually the worst), but removing Energy Manager completely resolved the problem. If you would find it helpful. I'm quite confident that even with Maximum Processor state at %100, CPU usage was low when it was slow, and that disk access was the culprit.
previously have use 1.0.0.31 or 32 not sure.
Windows 8.1
Im using Lenovo Energy Management Driver
1.0.0.28
4.6.2014

I actually have the same problem. Sorry to work on a old thread, but...
I've got my Lenovo B50-70 less than 1 month ago, and had switched it to SSD and had set everything up and is working perfectly. However there are a bunch of lenovo programs that came pre-installed. This computer is used mainly for work and I really don't like programs that suddenly pop-up and ask you to do stuff, as it is quite distracting, and with Lenovo Energy Manager being one of them so I removed it. (I did do some research before I remove...)
Everything was fine, until when I try to switch on my wifi (I usually have it off, as I use LAN most of the time)... For the B50-70 there is a airplane button on F7, which allow the user to switch wifi and bluetooth on/off. That button was unresponsive... After some digging it is actually related to the power energy manager being removed. So I've downloaded the latest version from Lenovo and it was working again...
However though, whenever I start my computer it is taking so long to start... And I tried uninstalling the power energy manager and it solved the problem... And I am stuck with either having no wifi on/off ability or a really slow boot, which loses the whole purpose of the SSD. After you enter your username and password it originally takes around 5~10 seconds to login, now it takes over 1 minute.
I have found this other link, which says Lenovo Power Manager having the same problem.
https://forums.lenovo.com/t5/ThinkVantage-Technologies/Bug-report-Power-Manager-causes-slow-performa...
There is a solution, which you can change the registry to switch a function off. I've tried it and it didn't work, which is not surprising as it's a different program.. But I am hoping that Lenovo can provide a similar solution for Lenovo Energy Manager...

Crystal report integration with CRM

Hi, Guru:
I would like to check with you.
I need show a demo to integrate crystal reports with our CRM product.
I know for CRM mobile (mobile system maintenance), we could have this option. however, my requirement is to seek any other options to integrate crystal reports with CRM webclient UI, so just like to check with you if you know how I can start to implement this.
Cheers,
Eric

Hello Eric,
Check
SAP Customizing Implementation Guide -> SAP NetWeaver ® Business Intelligence -> Links to Other Systems -> Crystal Enterprise Integration):
Also,in the following URl you can search for CRYSTAL REPORT.
http://help.sap.com/saphelp_crm50/helpdata/en/1a/023d63b8387c4a8dfea6592f3a23a7/frameset.htm
Hope this helps!
Regards,
Shanthala Kudva.

Crystal report integration with CRM 7.0

Hi, Guru:
I would like to check with you.
I need show a demo to integrate crystal reports with our CRM product.
I know for CRM mobile (mobile system maintenance), we could have this option. however, my requirement is to seek any other options to integrate crystal reports with CRM webclient UI, so just like to check with you if you know how I can start to implement this.
Cheers,
Eric

Hello Eric,
Check
SAP Customizing Implementation Guide -> SAP NetWeaver ® Business Intelligence -> Links to Other Systems -> Crystal Enterprise Integration):
Also,in the following URl you can search for CRYSTAL REPORT.
http://help.sap.com/saphelp_crm50/helpdata/en/1a/023d63b8387c4a8dfea6592f3a23a7/frameset.htm
Hope this helps!
Regards,
Shanthala Kudva.

Report accessible in CRM PCUI for marketing attributes for contacts

I am trying to create a report accessible in CRM PCUI home page for marketing attributes for contacts(info from CRM, not R3). Does anyone know the steps to get this done please?

Hi Abdul,
Can you tell me how did you do this. I have a similar requirement in PCUI where I need to have a two level report in PCUI.
Would request to treat this as very urgent.
Regards
Priyanka

Appointments in Outlook not showing up in CRM activities?

The appointments I make in Outlook aren´t showing up in my CRM activities (the appointments I make in CRM do show up in Outlook calendar - so it´s only syncing one way)?

Assuming that you are connected to CRM using outlook client:
Open the appointment from calender in your outlook. click on Track/Track in CRM depending on the CRM version you are using. This will create an Appointment activity in CRM. but will not link the appointment to a particular CRM record.
To link this appointment to a particular CRM record (e.g. contact, account, case..etc..) click on Set Regarding and select more. Search for the record in look up dialog box, select and add.
refer to link:
http://www.microsoft.com/en-US/dynamics/crm-customer-center/track-outlook-appointments-in-crm-for-outlook.aspx

Time Machine reporting "The backup was not performed because an error occurred while copying files to the backup disk". Anyone have any idea what's gone wrong?

After months of working OK Time Machine is reporting "The backup was not performed because an error occurred while copying files to the backup disk". Anyone have any idea what's gone wrong?

asknrobson wrote:
Wierd!
I followed #C3 and loaded Time Machine Buddy, which was defnitely helpful, then deleted the file that the backup failed at, but after 3 more attempts I stopped deleting or excluding files as this wasn't improving the situation.
The recommendation is to exclude those files from being backed-up, not to delete them!
Updating boot support partitions for the volume as required:
Yes, that's a bit misleading. It just means that will be done, if it's required, which it isn't on your backups.
I have no idea if anything actually was changed however just when I had given up and walked away, TM has started working after a week of failing.
It probably did find and fix something. Just for reference, Disk Utiltiy usually shows the progress and repair messages in the center part of the window, but often doesn't when repairing a sparse bundle on a network. You can see the messages at any time by clicking the Log icon in the toolbar, or select Window > Show Log from the menubar.
Anyway, glad it's sorted out!

Uploading old CRM activities into the system

Good afternoon
In our company we want to upload old CRM activities into the system (CRM 4.0)
By doing so we also want to change the "created by" field with the initials of the user that used to make the activity.
This is a problem since some of the users are no longer with us in the company. Therefore they do not have a working SAP account, but we still want to add their name in the field.
Is this possible and what do we have to do?
Thank you for your help,
Filip

Filip
If you do not want to program, you can also upload the activities with the external list management (ELM) or the LSMW workbench. However, in your case I would create the old employees still as BP's in the system and assign them to the activities in the partner function 'Employee Responsible'.
The 'Created By' field is filled automatically and will be filled with the user loading the activities. Of course you can later overwrite them directly with ABAP in the DB, but this is not such a good idea as this data would e.g. not be replicated to mobile sales (if you use it).
So better do the following:
1. make sure all employees are as standard business partners and employees in the system (they might have a deletion flag, if they no longer exist in the company)
2. upload the activities with a partner function pointing to the former employees
3. If you want, you can then still update the created by field on the DB directly by getting the employee out of the partner function.
Regards, Kai

Reporting on Siebel CRM data in BW

Hi Gurus,
We have a new requirement coming up where we need to develop BW reporting for Siebel CRM Data. I do not know the exact requirements yet, but I need to address the way of apporaching this. Basically the clients wants to implement all CRM reporting in BW.
Please share any docs or links that talk about this issue. IS DBConnect the way to go?
pls suggest
Raj

Hi Raj,
as I already did BW reporting on Siebel data I can just explain what we did.
We connected the Siebel system to BW via DBConnect. Then we created views on the required tables to use them as extractors. The data was posted via full upload to ODS-Objects first with update mode overwrite. From there we were able to do a delta to the cubes.
Hope this helps!
regards
Siggi

Report to measure CRM Activities performance

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