Reports stay in a pending state

Hi all, I'm hoping to find a little bit of help in regards to an issue I'm having on a Crystal Reports XI R2 server. When reports are scheduled now they stay in a "pending" state and don't run correctly. I've verified that all the servers (they're all on one physical machine) are started and have rebooted, too.
I get a couple of errors in the event viewer:
Event Type:     Warning
Event Source:     BusinessObjects_jobserverchild
Event Category:     Transport
Event ID:     34700
Date:          10/1/2008
Time:          4:32:05 PM
User:          N/A
Computer:     CR-SERVER01
Description:
Transport error: Communication failure.
Event Type:     Warning
Event Source:     BusinessObjects_w3wp
Event Category:     Transport
Event ID:     34700
Date:          10/1/2008
Time:          4:32:32 PM
User:          N/A
Computer:     CR-SERVER01
Description:
Transport error: Communication failure.
I've setup a trace but didn't see anything that stood out as an issue, although I certainly could have missed something. Any hints on steps I could take to get the reports publishing again?

well if you need help right away you should open a message with support and get an engineer assigned. I don't normally work on reporting issues so not much help I'm afraid.
You said the servers are started but are they also enabled in CMC? CCM?
The issue could be from the CMS or job server, did you trace both? The CMS is responsible for sending the job to the job server (at which time it should go from pending to running).
Regards,
Tim

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