Rescue address is Knology address which I have not used in years. Unable to change. Cannot remember answer to one of questions.
trying to uplate reacue address from Knology to Gmail account
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(118961)
Similar Messages
-
Why when I try to update certain app it require an old email address and password I have not used for years and I do I get to update them on my new details
Apps are tied to the Apple ID that was used to purchase them and you will always need to use that ID and password in order to update them.
Saying that you do get to update them on your new details makes no sense at all. -
I recently purchased two songs which refuse to download on my iPhone 4s. Other songs from the same albums downloaded just fine. In an attempt to recover these songs I opened iTunes on my laptop which I have not used since I sold my ipod years ago. The iTunes on my computer is associated with an old Apple ID that was connected to my iPod. How do I get my new Apple ID synced with the iTunes on my laptop?
Hello Leanna,
Thank you for the details of the issue you are experiencing. You can sign into iTunes with your Apple ID using these steps:
Use your Apple ID with the iTunes Store
Open the latest version of iTunes.
Choose Store > Sign In.
Enter your Apple ID and password and click Sign In.
Click Review when asked to review your information.
Enter your billing information.
Click Continue after you enter your credit card and billing information. You can remove or edit your credit card information at any time. Learn more about updating your iTunes Store account information.
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
http://support.apple.com/kb/HT2589
You will also need to authorize your computer to play purchases with this Apple ID:
Open iTunes
From the Store menu, choose Authorize This Computer. (In earlier versions of iTunes, access this option from the Advanced menu).
When prompted, enter your Apple ID and password, then click Authorize.
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/HT1420
With the latest version of iTunes on Windows, the menu bars are hidden, so you may need to enable them to get to the Store menu. You can follow these steps to enable the menu bars:
To keep the iTunes menus active, change the setting by selecting the Menu icon in the upper-left, and then selecting Show Menu Bar. Alternatively, you can press Control-B.
iTunes: Turning on iTunes menus in Windows 8 and 7
http://support.apple.com/kb/HT5610
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Following a software update, I can no longer access/authorise music purchased via iTunes from my old Apple ID, which I have not used for 8 years, and no longer have password. Any ideas how I can re-access/recover that music?
Apple ID FAQs > http://support.apple.com/kb/HT5622
-
i am try to use my itunes which i have not used in a while trying to do all the upgrades. i have an older macbook but i cant download anything. so is apple saying that i will not be able to connect my iphone to macbook ever unless i get a new laptop?
Your MacBook is compatible with Mac OS X 10.6.8, which is the minimum required to install the current version of iTunes and sync devices running iOS 7. It doesn't need to be compatible with Lion, Mountain Lion, or Mavericks.
(101906) -
I have a balance of $32.86 on my account (from loading a Itune gift card) which I have not used. How can I redeem this if I buy a song. I ask the code which I don't have anymore.
If the card has been redeemed onto your account then you shouldn't need to re-enter it - I've never had to re-enter any of mine, and once a card has been redeemed it effectively becomes zero, it's value should be added to your balance. What is happening when you try to buy the song ?
-
I am trying to reset my 4s iphone to the original settings and erase all my content. It is asking for a passcode which i have not used before. How/where do I get the passcode?
It needs the restrictions passcode. You or someone with physical access to the phone had to set it. It can not set itself.
-
TS2446 Apps asking for old email account password I have not used in years
Please tell me how to remove old email accounts that are connected to my apps? It is asking for yahoo password that I have not used in years. I need to delete yahoo account linked to apple account
It's doing that because these apps were originally purchased with that Apple ID. Apps and their updates are permanently tied to the Apple ID used to purchase them. The only way to stop this would be to delete these apps from your phone and your iTunes library, then repurchase them with your current ID.
-
I have a version of photoshop 7.0 which I have not used for some years. I would like to install it o
I have a version of Photoshop 7.0 that I have not used for some years. I want to now install it on my computer which uses Windows XP. How do I go about it?
ThanksYou simply run the install program and hack in your serial number.
Mylenium -
I have an Apple ID and a password, but when I try to sign in I am asked to review my account. When I click okay, it takes me to the billing information page and since I do not use or have a credit card anymore, I want to change the payment option, but there does not seem to be anyway to change this, as the only options available for payment are three different types of credit cards. How do I edit this information so I can pay by PayPal or have the payment option as none? I would like to be able to purchase music using a PayPal account. I have sent three emails to support and have not been able to fix this problem. Would appreciate any help on how I can change the payment information.
I have just worked this out; see below
https://discussions.apple.com/message/15404253#15404253 -
I need to contact Apple for unauthorized charges on my ipad. It got hacked.
Does anyone know which email I can contact apple on? The site is just endless links with no direct email help.You need to get control of your Apple ID back, change the password;
Manage your Apple ID -
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
Then contact iTunes Support, which can only be done by email;
iTunes Support -
http://www.apple.com/support/itunes/ -
I purchased a new hp Officejet 4620 wireless printer about 10 days ago. I followed the directions with installing it and it worked great. I did not use it until yesterday. I was not able to print from the wireless printer. How do I correct this issue?
I called Office Depot where I bought the printer. I reinstalled the product software and it is printing. Thank you for your response.
-
I accidentally set up two accounts. One account with my old e-mail address which I've been using for years and has all of my purchases on it. Now I have a new account with my current e-mail address. How do I disable this new account? I need to disable the new e-mail address account so that I can add it as an additional e-mail to my old account. THEN, how do I make this new e-mail address my primary e-mail for this old account?
Did yoo go to Settings>iTunes and App Stores and sign out and sign back in?
Next see:
Frequently Asked Questions About Apple ID -
I no longer have access to the email address that is stipulated as my rescue email address and I cannot remember the answers to my security questions. Please advise how I go about changing / updating the answers to the security questions.
Contact iTunes Support:
http://support.apple.com/kb/HT5699?viewlocale=en_US
or by email:
https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB -
I have changed my itunes account email address but apps linked to itunes have not updated to the new email address on iphone 4
Welcome to the Apple community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
When you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
Maybe you are looking for
-
Site looks different in the browser preview then it does in Dreamweaver
I am doing a school project and I am trying to make a kind of news site. It is all based around table and in the Dreamweaver design view all my text is exactly underneath the picture, but when I preview in browser there is lots of space between these
-
Error creating window handle and out of memory
Hello everyone ! I am having a .Net Windows application (VB.Net) that creates a lot of reports (the same report document for different clients and dates) for exporting them to PDF. While the first 75 reports are performed well the 76th report causes
-
Error ORA-01031: insufficient privileges when backup via DB13
Hi expert, Currently, I have system on SuSE 10 SP2 with ECC6 and Oracle 10.2 installed. Database backup works fine when using BRTOOLS from command line. Error like this : BR0278E Command output of 'SHELL=/bin/sh /oracle/I20/920_32/bin/rman nocatalog'
-
OLE images are not getting transfered to the pdf format
After executing the oracle report file 6i and while sending the report file directly from the report screen to the microsoft outlook mail by clicking the mail option from the report, the OLE Images are NOT getting converted to the mail attachment. Re
-
Hello, all. I have a wonderful iBook G4 which I love very much. A couple of weeks ago, it was charging on the table when a commotion happened, and the AC adapter got ripped out of the adapter port. The ibook will no longer take a charge, as there is