Resetting passwords and multiple accounts

Back in June I was experiencing an issue logging onto my account and it said that my name or password was wrong.  Same happened with someone else I knew.
I followed the instructions and verified who I was, then I had to change my password (even though I entered it correctly) then I had to do it again... reset my password.  Now I can log on, everything is fine.I did the same for another friend. (Skype is up to date for both of us) Recently I'm going through my contacts and I see myself as a contact as my email and says it is a messenger.  I don't like this, how do I remove this?  (aside from removing contacts, I just don't want a double account) Now my friend is having issues again signing in so I tried and I was able to sign in but I was removed as a contact?  I saw a pending request from myself supposedly and I added it, but it was the messenger account. Now I see multiple accounts of my friend, we can only log onto one of them.  The only one that has my main account (not the messenger) is the one we thought we reset the password on but it asks to verify over and over. Did we do something wrong with our accounts or is this a glitch?
How do we fix it?
Anyone else having these issues?

suggestion to try: go to control panel, create a blank mail profile - in the profile, add the exchange 2013 / 2010 as the primary accounts manually - before adding the 2003 accounts.
remember that it will ask for credentials several times, as it connects to the exchange 2013 / 2010.. i get the explenation once, but dont remmebr it.

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