Restored iPhone Factory settings, now computer goes haywire
I just received a new iPhone for the holiday, and I've updated iTunes and everything needed for it to sync with my computer. The person who gave it to me as a gift had already changed the name and put some files on it during the activatino process, and to be sure everything was in order. I wanted to personalize it myself, so I restored the factory settings, which took about ten minutes to complete. As soon as it completed, my computer restarted without any warning, and I figured that was normal. Everytime I restarted Windows with the iPhone already in the dock, the computer would suddenly restart as soon as iTunes tried to read it. It did this a couple of times, so I removed the iPhone, and everything was working normally, until I placed it back in the dock, which made the computer restart again. I've used Google desperately searching for some insight on this problem, and haven't found anything close. I attempted to call Apple, but unfortunately they're closed for the holiday, and I will have to try again tomorrow. I'm too impatient, so now I'm coming here to see if anyone can offer any help about this. Thanks in advance.
This happened to me once when i plugged my iphone into my computer after i had turned on one of my externel drives that i normaly have turned off. What was happening was when i plugged in the iphone it was trying to use the same drive letter as the external drive. Once i turned off the external drive i had no problems so you might be having a driver conflict. Hope this helps.
Similar Messages
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I followed the steps to restore to factory settings now I can't get back my info from a prior backup. My pads screen was frozen on the connect to iTunes I needed to restore. I had to setup my pad as if it was new. How do I acess my prior backup
Once again, KP is correct, but I just want to add that if you don't see the backup in the drop down menu on the summary page of iTunes when you choose the restore from backup option, then the backup is unfortunately gone. If you backup your computer, the iPad backup should probably be in that computer backup. I use Time Machine with my MacBook Pro and can access backups from months ago.
On a side note, I also archive backups from time to time. If you right click on a backup name in iTunes>Edit>Preferences>Devices (Windows) or iTunes>Preferences>Devices (Mac) you can save that backup or archive it. It will be date and time stamped. I have no idea why I do this to the degree that I do it, but I probably have 12-14 iPad backups archived in iTunes. -
I setup my 4 digit lock & now cannot login (thought it was what I wrote but not working; I have not synched my computer w/my Iphone in a
long time- is restoring to factory settings the ONLY way to unlock this? (arrggghh). Any help is greatly appreciated.Yes, that's correct.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software. -
I had to restore my computer to factory settings now I can't sync mine and my husbands IPHOne to my computer
See Recover your iTunes library from your iPod or iOS device.
tt2 -
tried to update my i phone 4s, now the phone isnt going on unless i restore to factory settings. The screen is just showing a usb and arrow to I Tunes, it also says if i restore i will lose all media, which hasnt been backed up recently. Any answers?
It's in recovery mode. Anything that was on the phone and not already backed up is already gone. You have no choice but to restore.
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i can not activate my verizon iphone 4, i restored to factory settings because my iphone wouldnt update to ios6 after trying three times and now that i restored it its saying that it cant activate my phone, please help
This is a Windows error. See this support document for help. iOS: Unknown error containing '0xE' when connecting to a Windows PC
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Now itunes is prompting me to restore to factory settings. Can I get back all my info from my backups?
Thanks. The prompt it is giving me is if you are expeirincing problems with your iphone you can restore its original settings by clicking restore. Should I click that? It is saying my iphone is in recovery mode.
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I have the iPhone 4, recently installed ios6 now my phone constantly turns itself off, keeps freezing and then 2 or 3 times in the space of 24hrs it has to be restored to factory settings. This has gone on for over a week.
If all basic troubleshooting has been tried and a restore as new does not resolve, take it to Apple for evalation and possible replacement.
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my Iphone wouldnt connect to I tunes -I wanted to update .
I did ring apple support and was guided through restoring to factory settings .My phone was supposed to then re-start and appear in I tunes .It hasnt and I have a phone which is useless .Please help ????You didn't specify what OS your computer is.
Windows: http://support.apple.com/kb/ts1538
Os x: http://support.apple.com/kb/ts1591 -
Tried to restore iphone 4 back to factory settings now on emergency call only screen?
tried to restore iphone 4 back to factory settings now on emergency call only screen? it also says hook phone up with itunes. well i have an old mac and my itunes isnt up to date and cant be installed up to date because of the old software. what do i do?
You'll need to update your system or fine a system you can use to activate it. There's no way around it.
If you can get to an Apple store and explain the situation to them, they 'may' be able to hook you up with an OS upgrade to Leopard assuming you have a G4 or G5 mac that can handle it. -
MY computer was restored to factory settings. Is there a way to get my previous itunes library back? I don't have an Ipod or other device that I saved my itunes library to.
Restore the media from the backup of the computer.
If it was simply restored via the Windows restore point, no data on the computer should have been affected.
If the computer was formated and Windows re-installed, no data remained on the computer and will have to be added back by the user. -
I am passing on my Iphone 4S to a family member whol will change the service provider and sim. The phone has been cleaned and restored to factory settings. However it is also locked and requires a passcode that I don't know. How can I unlock it? ANY THOUGHTS? Thanks, Silvergoatee
See this
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support -
i have a blinking Amber on my extreme now and it cannot extend the network. It was working fine and nothing has changed. I have restored to factory settings moved it to another room and rebooted the system without luck. Any suggestions
What OS are you running?
Please give me a screenshot of the current AE setup..
I strongly recommend if you have issues.. take control of all the variables. Apple routers have too much auto..
Here is a list that I use for setups when using Yosemite.. but it relates to any OS.
You will need to factory reset again to get going.
Factory reset universal
Power off the AE.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the AE to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
Then redo the setup from the computer with Yosemite or whatever you are using.
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg AEgen5 for basestation.
Use AE24ghz and AE5ghz for wireless on each band, with fixed channels as this also seems to help stop the nonsense.
2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
3. Ensure the AE always takes the same IP address.. this is not a problem for router but if the AE is bridged you can have trouble.. Try using the static IP method or control it via the main router dhcp reservations.
4. Check your share name on the computer/s is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric..
5. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only.
6. Set up the extend to the Express using 2.4ghz and then see how good or bad the connection is.. this is better in the old v5 utility but if you hover your mouse over where it shows connection an extra chunk of info comes up.
I have specifically used 5ghz to make the extend.. because by testing it works better.. but do not be fooled.. this good connection is poor.. the RSSI.. which is difference signal .. at -79dbm is down the bottom of the stable.. and it drops out on a daily basis.. you want to see that signal around -60dbm at min.
There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised. -
I've added ios6 to my new ipod but tried then to restore the factory settings. It won't extract any settings and the itunes then tells me that the server cannot be reached or is unavailable. I've been trying all day. Now the ipod has a itunes sign and a computer lead pointing towards it on the screen and this is frozen. It won't switch off or do anything else. Any ideas as this is now driving me crazy.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
So my daughter set a password to lock her ipod touch and now she can't remember it. I tried to restore to factory settings but it is still asking for a password. I tried 0000 and that didn't work Any ideas what to do?
From this Apple support document: iTunes: Specific update-and-restore error messages and advanced troubleshooting
This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the headingBlocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
B-rock
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